Sayang Holidays

4.0 star rating
9 reviews Rating Details

Category: Travel Services  [Edit]

220 Montgomery St
(between Bush St & Pine St)
San Francisco, CA 94104
Neighborhood: Financial District
(415) 986-1293
Hours:

Mon-Fri 9 am - 5 pm

Yelp Ad AAA
4.5 star rating
11 reviews
About This Business:

AAA Membership: Joining AAA gives you more than just peace of mind on the road--Members get access to big savings including exclusive rates on AAA…   read more »

Sort by: Yelp Sort | Date | Rating | Elites' | Facebook Friends'

9 reviews in English

  • Review from astrid s.

    •  
    • 63 friends
    • 129 reviews

    West Covina, CA

    5.0 star rating
    10/19/2011

    My friend Sisca told me to check out Singapore Airlines travel deals because she got an awesome deal like five years ago to go to Indonesia, and she said they hooked her up in a nice hotel in Bali, including airfare for 5 days for less than $2000.  

    I checked it out and the deal is from Sayang Holidays.  It had expired.  

    But I called anyways, asked about it.  And Pannir said "I'll still give you a good deal.. even if I can't give you that particular deal."  He was totally laid back and easy to work with.  He is very adorable in his way of describing things too, like for Jakarta he said "there are lots of clubs there, you can get down."  It's cute because Pannir sounds like he's past the clubbing age (like imagine your dad saying "go to clubs and get down."  hehehehe..)

    Anyway, Pannir tried to get a feel of what I like to do.  I said, well, I kinda wanna sight-see.  Then he asked specific questions "like an adventure trip?  you like watersports?"  I was like yeah yeah..  He's like .. ok, let me put something together for you..  

    You do have to call and kindly remind.. hey still waiting.  But I like to bug ppl anyway, and Pannir was always funny in getting back to me.. maybe he won't get back the next day, but if you call and nudge and say... "Hi Pannir, still here.. waiting" he'll totally get back to you.  

    Anyway, after he gave me the price, I paid partial, he sent me a package in a batik pouch with a zipper that hangs onto your neck.  This WAS SO USEFUL, because everything was in there: itinerary, hotel reservations, and I put my passport in there.  So at the airport, it's easy to find, easy to access.  

    Now the price, crazy good value.  I'm not kidding.  I was gone for 14 days in Indonesia: 3 days in Jakarta to visit the family, 2 days in Yogyakarta to see temples considered to be one of the seven wonders of the world, a week in Bali at Ayodya- which is the most beautiful luxurious hotel by the beach and I did compare to other hotels nearby, and a day in Singapore for less than $2500 a person.  This includes tour, with some lunches, a driver and by lucky accident (off season) a private tour guide.  Oh and a day in Singapore.  

    I was really happy with Sayang Holidays in particular.  Because everything exceeded my expectations..  And I had such a good time in Southeast Asia.. Mostly because the human connections made there..  Such sweet people.  

    So my next trip.. if it's anywhere to the East side of the world, I'm calling Pannir.  

    Thank you thank you, Pannir!

  • Review from Yin L.

    Denton, TX

    1.0 star rating
    9/28/2011

    Sayang means affection/love in Malay. Well guess what? I have no love for Sayang Holidays.

    Before this review gets misrepresented, I just want to say that I did not have a chance to get a quotation let alone fly with this travel agent.

    As usual I always try to shop around for good quotes and I thought why not give Sayang a try.

    When I called Sayang, I spoke to a really nice representative, Raj. He was friendly and courteous. He told me he will submit my travel request to his agent and I should get a call back. He took down my email and we spent a good time ensuring that he got my email address correctly.

    I decided to call back the next morning to follow up. I asked for Raj and he transferred me to the agent who was supposed to handle my request. That agent sounded a little annoyed that I called her too soon to check up on her. (mind you I was courteous!). She said she will call me back with the quotes. Of course days pass, months pass and I never heard back from her.

    I don't understand why many travel agents do that! They say they will call back but never do!!! Even if you can't find a good quote it is common courtesy to call back!!! Anyway, I already got my tickets with Borneo International. This is my second time using Borneo and they are superb!

  • Review from Manhav B.

    •  
    • 1 friend
    • 14 reviews

    San Francisco, CA

    5.0 star rating
    7/26/2011

    Pannir was wonderful..He saved me a lot of money on my recent  trip to Bali.  I hope he will be able to hook it up for my next trip to India.

  • Review from Petri y.

    •  
    • 15 friends
    • 167 reviews

    San Francisco, CA

    1.0 star rating
    Updated - 8/17/2010

    update to Pannir's reply:

    How is a client to check a itinerary when you never sent one to us via email? I'd like to see you proove that. You never got back to us so we had to GO IN PERSON to review our itinerary, where you STILL got it wrong.

    You said it was your fault, you would fix it, at NO CHARGE TO US. Then 2 weeks later when you realized you had to pay, (which is what I told you already previously) you tried to MAKE US PAY FOR YOUR MISTAKE. Get real. Admit your own mistakes and stop blaming the client. You are unbelieveably completely and utterly out of touch with reality, how can you even run a business? Yeah I got every penny back because that is what you promised. Like i said at the end of the day you either paid the airline and change our date like you said, or you had to pay to cancel our ticket. Instead of doing whats right you paid the airline to cancel- and you lost a client and got tons of negative reviews. Good luck.

    Was this review …?

    1 Previous Review: Show all »

    • 1.0 star rating
      5/31/2010

      Don't please don't. Let me tell you why.

      I was planning a trip to Vietnam and didnt know the lay of… Read more »

    Comment from Pannir M. of Sayang Holidays 8/17/2010   
    W/out checking their itinerary, our clients usually double… More »
  • Review from Anup S.

    •  
    • 0 friends
    • 21 reviews

    Mountain View, CA

    5.0 star rating
    10/30/2006

    A fabulous tour operator for South-East Asia. We chose them (via the website of Singapore Airlines) and were very pleased with the entire process and journey. They have a lot of pre-made tour packages to countries such as Malaysia, Indonesia, Vietnam, Cambodia, India, etc.

    The office staff was courteous and professional and we were able to book a rather complex tour package without any problem. The prices are very competitive. We went to Taiwan, India, Malaysia, and Indonesia in the space of a month with their booking.

    The local tour operators arranged by Sayang Holidays in Malaysia and Indonesia were very professional and helpful. I would definitely use them again for any travel to this part of the world.

  • Review from Samantha Q.

    •  
    • 11 friends
    • 6 reviews

    Alameda, CA

    5.0 star rating
    5/5/2009

    I can not say enough good things about Sayang Holidays. I've used them four times - all for crazy adventures in Bali, Indonesia. They're the travel company for those who want to get to where they're going, but not be forced to engage in the big group tour thing. Exactly what I want in a travel operator. For a flat price you get airfare, transfers, a driver to take you from this place to that, small one on one tours with a guide, and the best hotels the island (or wherever you're visiting) has to offer.

    Easy to use and friendly staff. I'll use them again and again and highly recommend for your next SE Asia adventure.

  • Review from Philip F.

    •  
    • 0 friends
    • 14 reviews

    San Francisco, CA

    5.0 star rating
    5/23/2010

    When I started planning my family's trip to Hong Kong and Japan,
    I looked up travel agents specializing on Asia on Yelp and found
    Sayang Holidays.

    Pannir, the Sayang agent I dealt with gave me the best flights
    at the best price. I would definitely recommend this agency and
    Pannir and would him again without hesitation.

  • Review from Helen Y.

    •  
    • 381 friends
    • 968 reviews

    Pacific Heights, San Francisco, CA

    4.0 star rating
    12/30/2009

    sayang holidays helped us with our recent thailand and cambodia trip reservations and planning. while at times they were hard to get in touch with by phone, they did help us find the best airfare and provided great recommendations for local activities.

    the tour guides and drivers that we met on our trip were great! in fact, i think the network of travel agencies that work with sayang are even better than sayang themselves.

    we especially liked our tour guide mindy from asia world travel in bangkok. she was so pleasant and organized (checking our flight status and confirming reservations etc.) and even provided wonderful recommendations for local eats (not for tourists, please!).

    if you do visit bangkok, then definitely check out these restaurants:
    for dinner - ban khun mae
    for lunch - mallika

  • Review from Read R.

    •  
    • 0 friends
    • 1 review

    Mill Valley, CA

    5.0 star rating
    3/23/2011

    We just returned from our second excellent trip organized by Sayang.  The first was to Cambodia in 2008 (private car and driver and guide) and now two weeks in southern India.  Panir did a great job of getting our air reservations (Singapore Air), and setting up the tour with private car and driver and good english speaking guides along the way.  The hotels were good and the price was great, at least as good as going with group.  The service you get from Sayang cannot be beat. We cannot imagine taking a trip to that part of the world without checking with Sayang.  We will do so on our next trip.

Deals Nearby

More »

People Who Viewed This Also Viewed...