San Antonio Dental

 

5

2

shauna a.

San Jose, CA

The receptionists on the phone were borderline rude and very unhelpful. Unfortunately this appears to be one of the more favorable rated dental offices my HMO offers.  

The receptionist told me she couldn't find me in her system and said to call my insurance provider and fax them back a copy of my insurance. I can go to my insurance provider's website and find myself listed.  Any time I've been to a dental office the staff always handled any paperwork issues directly with my insurance provider... I'm really turned off by the receptionist, but I hope the dentist will make up for it.

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2

2

J S.

Santa Clara, CA

I recently switched to San Antonio Dental because I did not trust my previous dentist from Silicon Valley Dental.  I go to dentist twice a year and I know my teeth and gums are fine; however, Silicon Valley Dental told me that I have 7 cavities and periodontal disease.

I switched to San Antonio Dental to get a second opinion.  Dr. Chu, very nice and knowledgeable, told me that I had four small cavities and my gums are fine.  He explained to me exactly what I need to get done and why.  Also, he did not push me to buy random services that I didn't feel comfortable about.  This was my first appointment, so I gave 4 stars for now.

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0

2

Maria K.

Mountain View, CA

well I am not sure what to think about it yet. I just had my first visit. The appointment scheduling was particularly tough. Dr Lee was nice but I am not sure how knowledgeable he is. I still have some questions about him. He did not seem to pick out any of the obvious problems I have.

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