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Salon Estique
Category: Beauty and Spas Hair Salons Hair Salons [Edit]
40 E Camelback RdSte 105
Phoenix, AZ 85012
(602) 248-0077
- Hours:
Tue, Thu 9 am - 8 pm
Wed, Fri 9 am - 7 pm
Sun 8 am - 6 pm
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- By Appointment Only:
- Yes
- Wheelchair Accessible:
- Yes
FREE THONG PANTY: Book a Brazilian Wax and GET A FREE CUTE THONG Panty! Call602-955-0899. Voted Best Wax Salon By Arizona Republic Newspaper
13 reviews for Salon Estique
13 reviews in English
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Review from Cecilea M.
Scottsdale, AZ
7/26/2011
I've been on a search for a regular stylist since I moved to PHX five years ago, and I think I finally found one. I heard of Estique from a friend of mine. I always admired her hairstyle and, seeing that her hair is similar to mine in texture, I asked her who her stylist was. I figured since our hair texture was similar, if she was able to give my friend a great cut, then she would be able to do the same for me. Her stylist was Alicia at Estique.
When I came in for my appointment I was immediately greeted and offered a beverage and a tour of the salon. Interesting, I thought. It was the first time in my life that I ever got a tour of a salon. It was nice, but not something I expected. There were some other unexpected, somewhat interesting things, that threw me a bit. For example, I was offered referral cards with a $20 discount, frequent customer card, menu of services, etc. in a very large, although beautiful, bag. I thought it was a nice gesture but felt that the bag was a bit much. IDK...could just be me. I think I would have preferred that all of the stuff, which were basically various pieces of paper, was given to me tucked into a nice, small, elegant folder that I can just slide into my purse.
Alicia was awesome and so was her assistant. I was totally on the mark about her being able to cut my hair in a way that was appropriate for my texture. I am Korean and I have the typical straight, course, thick "Asian hair." I have also discovered that many stylist in PHX do not know how to properly cut my type of hair. So, I was thrilled to find that Alicia knew what techniques were best. Yes, razor please.
I had brought in several pictures of different styles I liked and she helped me decide on one that would work with what I currently had. She was honest about her opinion and I totally appreciated it. The cut was one of the best I have gotten in PHX so far, very close to the style that I wanted. The only difference was that mine was a slightly shorter version since my hair was initially shorter than the length in the picture to begin with. So, it was to be expected and not anyone's fault. But I think it will come to look more and more like the style in the photo as my hair grows out. Yay! You can tell how well a style has been cut by how well it grows out. If it grows out beautifully, then there was a significant amount of skill and attention involved. I think this will grow out very nicely. I also appreciated the fact that she finished my cut after blow drying it. I think dry cutting is one of the best techniques for making sure the hairstyle will look great even without any "styling." If your stylists needs to do too much to your hair to make it look good after the cut, then you did not get a good cut.
Her assistant was great too. I received a wonderful head/scalp massage while she washed my hair. Then, she massaged my arms and hands while I got my hair cut. Very relaxing.
I also received a follow-up phone call from Adrianne a few days after my visit. At the time, I was not quite sure if there was a slight problem with my cut. It was slightly asymmetrical; one side being slightly longer and fuller than the other. I'm kind of finicky about my cut and I didn't know if it was just me, but I mentioned it to Adrianne and she promptly made a follow-up appointment for me to see Alicia about the issue I had/possibly had. She also informed me that they offer all there clients a free follow-up appointment to make any adjustments to their cuts within two weeks of the date of the cut. Good to know. But, later I came to the conclusion that it was just me and that the slight asymmetry suited me better, so I canceled my follow-up. I tried to simulate a more symmetrical style in front of a mirror and realized that it didn't look that good. LOL. I guess it makes sense, our faces are not very symmetrical to begin with, so having a symmetrical hair style might not be the best for everyone.
All-in-all, I had a great experience with Alicia at Estique. I will be seeing her again next time I need a cut. Five stars for a great cut, awesome customer service, and a very reasonable price! I paid a total of $67, which included a $20 tip for Alicia, $10 tip for her assistant, plus a $20 new client discount. I don't normally tip that extravagantly, but since I got a discount, I figured why not after the great experience I received.
I am definitely looking forward to my next visit! -
Review from Rachel G.
Phoenix, AZ
6/8/2011
A couple of years ago, I made the mistake of trying to go blond via an at-home dye job. The first attempt resulted in pinkish hair and utter horror. A second try got my hair to blond(ish) and so I resigned myself to that. Then I had to go get a haircut.
I saw my stylist, Kelsey, at Salon Estique and she immediately noticed the change. She ever-so-subtly and kindly made me realize that at-home-blond just doesn't work and then worked out a plan with me to highlight my hair into submission while staying in my meager price range (who wants to spend boatloads of money on hair?!). So, I paid the extra $30 (compared to the price of coloring at home) and I couldn't be happier! Kelsey's proven to me time and again that I can really trust her to get my color JUST RIGHT and it always grows out gracefully, too.
The prices are comparable to any other upper end salon I've seen and the experience is worth every penny. I wouldn't trust anyone else with my color. -
Review from Sara L.
Phoenix, AZ
2/20/2011
Salon Estique is very close to my home, and I have been here three times.
I definitely have mixed reviews. I have always enjoyed my cut/color, but never loved it. What most annoys me about this place, and what sent me looking for a different salon is that they overbook their stylists. This means the client gets assistants doing a lot of the work. The assistants finish the foils, wash your hair, check on the color, and blow dry your hair. It has always taken three hours. Frankly, I don't have time for this; and at these prices, I don't want to share my stylist.
Also, while I have never hated my cut/color, I have also never really loved them.
At first, I thought I might have better luck if I went to a different stylist. However, during my second visit, my original stylist went out of her way to come over to where I was to say hello. I felt extremely guilty, and never felt comfortable switching stylists after that experience.
I have since switched to an aveda salon, and have found a stylist that I love that does my hair for $50 cheaper and she does it in a mere two hours. -
Review from Teresa F.
Updated - 9/16/2010 6 Check-ins Here
After some time away and a bad haircut (somewhere else), I returned to Salon Estique for an up-do on my 30th birthday. I was not happy with a sylist's work, but that person has since left. I was not planning on getting my hair done and at the last minute said, "self, you're only 30 once, splurge and get your hair did!". So I got in with Hollis, a very nice stylist there. She listened to what I was wanting and produced a fabulous look for my big night. My style was $50, which I felt was a little steep, considering that I really don't have much hair. Regardless, I looked and felt great all night long.
Since February, I've returned to Hollis for my cuts and color. She is very friendly and is easy to talk to. And not just about what I want with my hair. She has many years of experience and I feel like I can really trust her.
The salon itself is nice enough. Well laid out and friendly staff, without being too trendy and making you feel out of place. They offered me wine while sitting under the dryer once or twice, but not every time I'm there. They also stand by their services and if you are not happy, they will do it again until you are happy, free of charge. I experienced this when I wasn't completely happy with a cut. Hollis trimmed a bit more off the back and I was a happy camper.
The only complaint I have is that they seem to book their stylists a bit tight and one or two other (typically very young) girls will assist while my stylist is off helping someone else. If I am paying top dollar for my services, I should be getting experienced professionals adding color to my hair. Shampooing is one thing, I understand that, but I prefer one person to perform my actual service. (cut, color)
All in all, I enjoy my experience and end results each time at Salon Estique. I would recommend them to anyone who lives in this area. Ten minutes from my home is just an added perk!Listed in: Central & Camelback- I'm here…
1 Previous Review: Show all »
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1/5/2009
I was very nervous to try a salon in Phoenix. I'm not sure if it's the cost of maintaining ones hair… Read more »
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Review from Tracy K.
1/19/2008
I've been going to Salon Estique for about four years now. I don't go as often as I'd like, mostly because my hair grows really slowly, but each time I do go I always get a fantastic cut & style. Katrina has been my stylist since my first visit, and she is wonderful. She is professional and very attentive and conscientious of my hair-cutting needs.
The people that work at Salon Estique are also very professional and customer-oriented. My first visit there, the appointment before mine ran late, and I had to wait about 1/2 hour more past my appointment time. To make it up to me, they gave me a certificate for a free massage! They also have a referral program where they give you $20 gift certificates to give to friends, and for each referral, you get a gift from the salon the next time you come in. Now that is what I call great customer service.
It is unfortunate that the other person who reviewed Salon Estique had a bad experience with the salon. I'd say definitely give them another try, and next time ask for Katrina!Listed in: You Look Marrrrrvelous!
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Review from Amber E.
Phoenix, AZ
3/3/2007
Update 9/25/07 - Received a phone call from a salon manager today. The $85 I spent to get my haircut corrected (not to mention the time) will not be reimbursed. She stated over and over again how they offer a 100% guarantee...apparently not. She just didn't understand why I wasn't willing to risk yet another haircut with them. I told her I just didn't have faith in their services. I don't think you should either...
Update 9/20/07 - I got another cut and color in August. Color was wonderful as always. Cut was atrocious. It was kinda in the $8 super cuts range. I hardly trusted them to give it another go. If you did this once, why would I let you take scissors up again? So, I headed to Rolf's and $85 later, I had a real haircut and style. Sent a letter to the management of the salon...still waiting to hear back from them... -
Review from Lisa F.
Glendale, AZ
1/13/2011
I love Faye for facials! She is awesome! She is professional, knowledgable, and well worded. Her facial massage is just wonderful. She takes care of any issues with my skin and suggests product that is appropriate but is not pushy. I would suggest her to anyone , any day of the week!
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Review from Georgene M.
Scottsdale, AZ
6/5/2011
I have visited Salon Estique on many occasions and have found the environment to be so welcoming yet professional. The staff is very attentive and work hard to give clients an outstanding experience at the salon. I would highly recommend this salon. I won't go anywhere else now that I've found this one!
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Review from Amy T.
Phoenix, AZ
4/7/2009
I love Salon Estique! I agree with Tracy, Katrina is very good. But being a Master Stylist, I felt she was overbooked and always seemed rushed (juggling multiple clients at once). Her prices are also higher than a regular stylist. I've switched to another stylist who rocks (but you aren't getting her name because I like her NOT being overly busy). For the price I pay for my hair, I want my stylist's full attention.
Salon Estique has great management that understand what customers want. They have a fun referral program and new clients also get a cool card with discounts on various things during your first 5 visits.
The salon is very nice and employees are all very helpful. They have yummy cookies and drinks complimentary. Yeah, complimentary wine with your hair cut- how can you complain about that?
My favorite part? Every hair treatment comes with a fabulous scalp massage! There's nothing quite like a scalp massage to take away the stresses of the day. -
Review from Anabel A.
Chicago, IL
3/29/2010 1 Check-in Here
Honestly, this place is really great. As usual, I'll do my good and bad points.
Good/great/amazing
- The service here is top-notch. If you've ever been somewhere where they don't pay attention to you, this is the opposite. Every ten minutes someone was asking me if I wanted something to drink (such as wine), a hand massage, or something to read. At one point my stylist even offered to get me something from AJ's because I mentioned I was hungry.
- Hair/facial
I went here to get a haircut, highlights, and a facial. The facial took nearly an hour and she really went to town on my face. Liz, the one who worked on my face, knew my problem areas even before I mentioned them. For the frugal yelpers out there (I'm one of them) there isn't too much pressure to get any of the products they use. At least, it's not annoying enough for you to say "Ugh, stop!" but just enough to get you to think. I did get one of the recommended face products and it really does work (even on my more oily than texas skin).
My stylist was a nice lady whose name begins with the eighth letter of the alphabet (should you want to go to her). When I got there, my hair was two-toned and very boring without any style. I spoke to her about what I wanted and nearly three hours later (and one other visit to add a few more highlights) she had turned my sad sally hair into something that I actually want to comb and style everyday. I will go back to her as often as I can mostly because my hair finally looks great.
The not so great:
Pricey? Yes. If you're a poor grad student like me, it will be expensive.
Overall: This salon is great. It is a bit pricey so I can't go back every six weeks since that would require cutting my grocery budget and/or driving. Service is amazing, they really pay attention to you, and they will leave you with great hair. My stylist really was wonderful.
Bonus: I forgot their 100% guarantee. If you're even remotely not happy, as in, 90% happy but you really want your bangs a quarter inch shorter or one more highlight, they will do it. For free. -
Review from Leticia d.
Phoenix, AZ
8/22/2009
I don't come here for hair but I do come for the facials and waxing. Liz is awesome!! She's a true professional who seems to enjoy her job and gives great advice for types of products that would be beneficial for you without trying to sell you on a bunch of unnecessary stuff you don't need. When she recommends a product she is respectful of budget considerations. Plus she does great eyebrow waxing!!
I have a friend who had her brows butchered by someone so I was really apprehensive about going somewhere for that. Ever since I found Liz I love my brows. They're not too thin and they've got a great fullness and arch to them. Liz is awesome! -
Review from lisa B.
Phoenix, AZ
Updated - 12/18/2010
I've been to Arturo at Salon Estique for gel nail polish a few times now. I absolutely love the gel polish as it is so durable and stays shiney for 2 to 3 weeks. Arturo makes my nails beautiful and is so detail oriented. He is also as quick as anybody can be with the gel polish system. Salon Estique is not the least expensive place that you can gel the gel polish but Arturo is worth the extra $$. Moreover, I find the salon to be very professional and really well run. They want you to be a happy customer. Give him a try if you are wanting to try the new gel polish.
1 Previous Review: Show all »
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8/1/2010
My daughter and I love Liz! She does a wonderful facial and wonderful massage during the facial. A… Read more »
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Review from coni b.
Phoenix, AZ
11/22/2010
I went to Salon Estique and had an amazing experience. From the moment I walked in the door I was treated like someone very important to them. Very professional and warm environment. My services were done beautifully. My hair is difficult to cut but they were top notch. They have a regular client in me.
