Salon Cielo Complex
Category: Hair Salons [Edit]
Neighborhood: Dupont Circle1741 Connecticut Avenue NW
(between N R St & N S St)
Washington, DC 20009 (202) 518-9620
- Nearest Transit:
Dupont Circle (Red)
- Price Range: $$
- Accepts Credit Cards: Yes
- Parking: Street
- Wheelchair Accessible: Yes
- By Appointment Only: Yes
10 Reviews for Salon Cielo Complex
You know, some people have complained about the fact that stylists here will work on multiple people at once sometimes but honestly, I haven't found that to be a problem. Plus, it's not hard to get an appointment.
I have tried more than a dozen salons in DC, including Evolve, Axis, Luna's Hair Design, Toka, VSL etc. and Salon Cielo is thus far my favorite.
As far as expense goes it's mid-range (more than VSL/Luna, less than Evolve/Toka) but it's the only salon I've been to in DC where I really feel like my stylist is listening to me and cares about the outcome. Furthermore, she doesn't just look at pictures I bring in and then start to cut. She makes suggestions, she encourages me to try new things. Seriously she rocks and I've heard other stylists there do too. They serve tea and their hair products smell really good!
Of note: Once my shirt got wet while they were drying my hair and they insisted on popping it into their dryer so I wouldn't be wet and cold when I left!
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**2.5 Stars**
I went to Salon Cielo because of the great reviews here, and I've been mulling over my review for a few weeks now since getting my haircut. The fact is, I don't like my haircut at all. I went to Jamie, because I liked the idea of someone who would really talk about what would be best for my hair and face shape, etc. He did that -- in fact we spent about 10 minutes talking about it. He was really insistent that I trust him, that I would look stunning, that he knew exactly what I needed. I explained that I did not want to lose any length, wasn't big on layers, and ideally it would be wash n go. Most of all, I didn't want to look too mature. In the end, I decided to trust him.
I ended up with a haircut that is much shorter in front, with tons of layers, I must blowdry completely, and that makes me look older. Now, I've been told by honest friends that it flatters my face and makes me look older "in a good way" (I am 27 and maybe pass for 22). But in the end, it's not at all what I wanted, and it's just not MY style. He was very nice, and had some good skills, but just didn't listen enough.
The salon itself was very nice: tons of products and hip atmosphere. However, for all the hipness of the atmosphere, the stylists were not that hip themselves. This is probably where my San Francisco snobbiness comes out. I was used to getting my haircut at a salon with lots of female mohawks, tattoos, and the like.
I guess my quest for a DC stylist continues. . . after some serious growing out.
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I asked for a trim b/c I am getting married and I would like to grow my hair long. The woman ignored me and gave me the cut she wanted me to have instead (completely not what I asked for). She didn't listen to me at all, I felt like she just gave me her "usual". And then she pretended to act like we were old friends (why didn't I know you were getting married???) I had only been there once before. Service was rushed and impersonal!
I've been here twice. Both times, my stylist was late. No apologies. And it meant that my haircut and blowdry were seriously rushed, as the stylist had to run around to accomodate her OTHER appointments. Both times, I gave the stylist specific instructions on what I wanted, and both times, she didn't listen. She did, however, spend a lot of time trying to upsell the salon's products, even after I told her very politely that I wasn't going to buy the [overpriced] products. This is an Aveda Concept Salon, which I've usually had really good luck with in most other cities. Sadly, just not in this city.
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Got my hair cut here today but Jaime. It was very easy to get an appointment, I called at 10:45 and got in at 11:30.
Jaime was very friendly and took about 5 minutes with me before I got shampooed to consult with me about how to cut my hair. He was very honest about what would look best on me, (my hair was getting a little too long, should blend in my bangs etc.) and really made me feel comfortable. Rose shampooed my hair and while she did a good job and gave a good massage I wish she would have taken a little longer. When I got back to my chair Jaime did a really lovely job cutting my hair, and was very easy to talk to.
My only complaint about this salon would be that when I called I was told my haircut would be $55 and when I was checking out they tried to charge me $65. The other thing I didn't like is that I always like to leave with my hair wet (I hate blow outs), and I make a point of saying so when I book my appointment and I still got my hair blown out. Regardless I think I'll be back to Cielo...
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i had heard about people being overcharged for cuts here. but i just came in for an aveda product. i figured.. ok no hassle no attitude. when i brought it to the counter i was charged more for the product than was listed. when i asked why it was more than listed on the counter the young woman who was ringing me up said "you must have read it wrong." i went over and pointed out that the price she rang it up as was incorrect she just said shrugged and said "oh" and started helping someone else and didn't do anything more. great attitude. i didnt want to make a big deal about it but its just seems to be another example of the overcharge problem there. LAME.
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I went to Salon Cielo on the recommendation of the first reviewer (also the wait at Bang is ridiculous- like 6 days). I called an hour before hand and was able to go during my lunch hour. The shampooist was amazing, spent a lot of time on my long thick hair and was essentially giving me a scalp massage the whole time. The hair cut itself was also fantastic, as was the blow dry. I don't remember the last time I was so satisfied with a hair cutting experience - clearly, I'd recommend it.
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OK so I am really cheap when it comes to getting my hair done. Then I like to act all superior when it comes out looking really nice and I'm talking to someone who usually spends a fortune. So Salon Cielo is perfect for that. I haven't yet tried their coloring services, but if and when I do, I'll let you know.
I would definitely come here again because it's reasonably priced, and I usually just get a trim -- no major haircuts. The Dupont location is wonderful and they fit me in on very short notice (just a few hours). I wish they offered spa services at this location, because the prices listed on their Web site for facials and other similar services are on the lower end. They do offer spa services in their Pentagon City mall location, however.
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I've gotten my hair cut here a few times, and while I'm never completely blown away by the results, they are the best place I've been able to find in the $50 cut range. The stylists are generally pleasant and eager to please, although I admit that there are one or two whose English I can't quite understand. However, they seem to understand what I'm saying at least because I do like my hair when I leave.
If you're looking for a mid-priced hair cut in Dupont I highly recommend Salon Cielo.
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I went to this location around 5:30 on a Friday, and I'm hoping they don't always pack people in like this! The place is small, so I felt like all the stylists were packed on top of each other and there was very little room to sit while your color was setting. I saw people have to get up and move around a lot, which doesn't lend to the relaxing experience that I look for while getting my hair done.
My stylist's name was Vasti and at first I was terrified. She wasn't talkative at all and even seemed a bit rude to start out, but she warmed up as we went along. I was getting highlights and she saw at least 2 other women while I was setting, getting shampooed, etc. She tried to talk me out of getting more highlights, but I have really thick hair and didn't want it to look half-assed. I'm definitely glad I made her do more. The color turned out great, but I wasn't wild about the cut. It was barely a trim even though I asked for an inch to be cut.
My total came to about $200 with tip. If you're okay with be rushed around a bit, it's a decent spot to go, but I like a little more pampering.
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