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- Nov 29, 2023
Went had a group of six for a birthday lunch at the hibachi grill. Staff was very welcoming and friendly, the restaurant was nice and clean. Our drink orders were taken and brought out quickly. Our food orders were taken, and then verified to make sure everything was correct.
They brought out the soup, which was good. This was followed by a nice cold crisp salad with awesome dressing.
The chef came out, verified our orders once again, made some small talk and had everyone laughing. He put on a very entertaining show while he cooked. Everything was cooked perfectly and very flavorful. Very satisfying. After we were done, they brought out ice cream for the birthday person.
The only negative I had was it was pretty cold in there. I'm glad I had a long sleeve shirt on.Helpful 1Thanks 0Love this 0Oh no 0 - Yana L.Pittsford, NY04115Apr 19, 2024
This place has been my go-to for years. It seems to be heading in the wrong direction, however. Yesterday, the front end was completely disorganized, everything was taking forever. There were multiple people waiting for orders for a long time. The front end was dirty and smelled. It just was not an inviting environment. Whoever was managing the front end was losing control of the situation. The prices are absolutely insane - and continue to go up but the quality of food and service have really declined which is disappointing. I hope they get their act together soon.
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 5, 20241 check-in
Came here on Sunday around 1pm and the place was packed with happy customers. I was very impressed by how quickly our food arrived. We started our meal with hot and sour soup which was delicious and came with huge tofu slices. We ordered the Hana Roll which normally comes with tuna but were able to substitute it with salmon. We also got a Viper Hand Roll and Udon Soup. Everything was so good and I have discovered my favorite roll is the Hana Roll as it comes packed with spicy salmon, avocado eel sauce and spicy mayo. The udon soup came in a massive bowl and was very flavorful. It came with an egg, beef and veggies. Overall this was a very enjoyable meal and the staff were friendly. Despite the place being packed, it wasn't noisy inside and we could hear each other's conversations. Lots of nice interior decorations. Highly recommend coming here!!
Helpful 0Thanks 0Love this 1Oh no 0 - Apr 16, 2023
Absolutely not worth the money.
When you order the sushi/sashimi, it is absolutely just one piece. Tamago is usually $2-3 a piece, this was like 4.50 for ONE. They weren't even impressive, either, they were room temperature/warmish which was odd. I've literally had better grocery store tamago sushi.
Really tiny portions, $10 for a side of hibachi noodles, no vegetables, looked just like angel hair pasta with sauce. A $24 order of yaki udon noodles with chicken was maybe half the size of a normal portion.
Sweet potato tempura roll needed more eel sauce and the rice needed more vinegar.
Age tofu was oddly large in size and felt pretty greasy.
Pretty disappointed for an $80 order.Helpful 0Thanks 1Love this 0Oh no 1 - Dave F.Fort Lauderdale, FL0101Sep 13, 2023
Not great, the fried rice was supposed to have egg and vegs in it..see pic..sweet potato roll was good..tempura veggies were Meh..my wife had the tempura shrimp roll and said it was "not like any shrimp roll I ever had" ate two pieces
Helpful 0Thanks 0Love this 0Oh no 0 - Steve R.Rochester, NY015Aug 22, 2023
I have been to Sakura Home probably 50 times over the past 15 years.
Food and service has been great historically.
Tonight... not so much.
Take our order, 20 minutes late.
Food was so-so.
Plants inside were wilted from lack of water...
Management needs to perk up.
"Where there's smoke"...
I hope they get focused.
We need good restaurants locally!Helpful 0Thanks 0Love this 0Oh no 0 - May 17, 2022
Visiting Rochester from San Diego we are staying in a hotel just a couple of doors down from Sakura and went there for the convenience. After trying to figure out how to get into the place (they are splitting a single restaurant up into Japanese and Chinese side - at least that is what it looked like), we get into a very empty restaurant and faced with the question if we had a reservation, then do we want Japanese, Hibachi, Sushi, or Chinese... it's one place. Give us a couple of menus...
When we get the menus, holy cow, this place is expensive, much more expensive than many places in San Diego - this is Rochester, not San Diego.
The food was ok, just ok, not great, not outstanding, certainly not worth the prices on those menus. The service was ok, just ok, not great, not outstanding, certainly not worth the prices on those menus.
All in all, the two things that worked was the decor - nice, and the fact that you could actually order more than one Asian cuisine.
I know there are better places in Rochester - and more affordable ones. Next time I will make the effort to go to one of them.Helpful 1Thanks 1Love this 0Oh no 0 - Aug 23, 2022
Excellent customer service. My daughter wanted hibachi for her birthday so we came here for lunch. Big portions & food was good. Our chef Lee was on point too. We definitely went home with a lot of food.
Helpful 2Thanks 0Love this 1Oh no 0 - Jennifer L.Pittsford, NY01Nov 15, 2023
Just left this place and I can't stress enough that you should avoid this restaurant at all costs. We arrived 7:11 for a 7:15 reservation celebrate my daughter's birthday. We were told it would be 10 minutes to be seated. We were seated at 7:25. We did not get a server to come over for our drink order until 7:45. We were served our soup and salad around 8.Around 8:10, we still had not received our drinks. I had to go find the server to find out where our drinks were. The server said she forgot them. By 8:50 we were told it would be another 10-15 minutes before the hibachi chef would come to our table. That would have been almost two hours since we walked in the door. We were offered free drinks and app. No thanks. I will go to UMI in Victor for Hibachi every time in the future. Sakura Home is simply awful.
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 29, 2021Updated review
It's slim pickings when it comes to hibachi tables in Rochester so we decided on Sakura Home since we haven't visited in a long time. The interior has not changed. There is a Chinese restaurant adjacent to them with the same owner. You are able to order both cuisines in either restaurant, just ask for the menu.
It seems like the sushi is more expensive than I remembered it to be. Special rolls vary between $15 - $19 each. The hibachi is expensive as well, however, the portions were huge. They packed our plates, enough that I could have lunch the next day (salmon hibachi). Food was cooked well, chef was cool, and they still have the birthday gong!Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Sean R.
Mar 10, 2015
Thank you for your review and feedback.
-Management staffJan 13, 2015Previous reviewSakura Home is a aesthetically pleasing when you walk in. The decor is simple and classic. The Japanese bridge-over-the-pond near the entrance adds a lovely touch. I was hoping to see a real cherry blossom tree next to it too!
When they first opened, I had my birthday dinner there in the private room behind the sushi bar. It fit about 20 people comfortably. We were able to dine, close the doors and karaoke our hearts away. We had a blast. I know the room is still there, but I'm not sure if they still offer private parties in there.
As far as food and flavor, my sushi experiences have been better than hibachi.
The sushi was fresh and flavorful, but I remember the portions to be smaller and pricier than their competition.
The hibachi flavors were okay. The portions in relation to price were okay. The hibachi show was okay. Nothing other than the rice ball to my face hit me with that 'wow' factor. The hibachi shows varied depending on the chef. Most included the basics like the rice ball, the volcano, the egg toss. Some gave a little extra like including the sparks from the volcano or tapping the salt/pepper shaker against the end of their spatula. Some chefs are chatty, while others may just get down to business. It's pretty loud in the room already so use your outdoor voices. It's very noticeable when there's a sake bomb order. I've witnessed this ritual more than once. The server shouts "sake" and the group taking the drink shouts "bomb" and then bangs their fists on the table a few times before tossing the sake shot into the glass of beer and throwing it back. If you're a wallflower, then I would advise you to dine elsewhere on your birthday. They bring out birthday desserts with a gong!
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