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Categories: Beauty and Spas, Bed & Breakfast, Accessories
Neighborhood: Ukrainian VillageA place to gather. A place to heal. In a guided meditation, you'll learn how to send & receive healing.
Division (Blue)
Mon-Fri. 10:00 a.m. - 7:00 p.m.
Sat. 9:00 a.m. - 7:00 p.m.
Sun. 10:00 a.m. - 6:00 p.m.
"i have been a customer of the Silver Room since its inception. Eric, the owner is one exceptional young man. He literally started from the…" read more »
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A truly great spa experience, but I have to say that I was disappointed when I called Ruby Room and they were plum out of massage appointments for the Groupon usage. The woman on the phone could not have been nicer though and went through a list of services I could try and I was extremely happy with the selections I made - an energy healing and the cold stone headache treatment.
Ruby Room is a beautiful spa and the relaxed atmopshere boasts some very friendly staff. I'm not giving my experience here the full 5 stars solely because of things that happened before my treatments. I was escorted to the second floor and told to sit in a chair but not offered any water or tea. I would have gotten it myself but there weren't any cups. Instead of a professionally friendly atmosphere I expected I was just kind of left waiting for my service to start.
Luckily the experience improved from there out. The energy healing was amazing (I would not do the service justice by attempting to explain it here but it was similar to Reiki and was much more emotional than I'd anticipated) and I was relaxed and utterly calm for my cold stone headache massage. I would highly recommend the second treatment for anyone that suffers from migraines. Cold stones, light massaging of the face as well as hand and foot massages were invigorating.
Overall a very positive experience and I will definitely go back to give some more of their services a try. I would have just opted for the *safe* massage but now I will try expanding my horizons with some more healing or intuitive services!
After hearing great things about this place I finally got to experience it first hand. It's gorgeous inside, they have fabulous product lines, the decor was so relaxing and it had such great energy. It was truly a healing experience...and I can't wait to try a service here.
So yes, I never can seem to get an appointment here. Even if I call or I try to be a walk-in guest, they never have anything open which stinks so that's a downfall.
I decided to shop around and I found tons of things to buy, they have a great line of their own aromatherapy sprays bcreative, bgrounded etc. I loved them! They have a custom candle that I had to have it smelt to amazing. I purchased some healing crystals & gems that reflect the different chakras.
I had a reading done by Ryan and I was blown away, I felt like he new everything about me, it was crazy and that was in only 10 minutes I should have paid for more time. I don't normally believe in this stuff but he was spot on!
I hope to get in for some services sometime in the near future.
My highly awaited massage/brazilian Groupon combo! I needed a massage, badly. My back has always given me problems. I have been through rolfing, physical therapy, etc., but always look forward to a good massage from time to time - something with less pain!
My masseuse, Amy, was incredible. Really, she knows her stuff. My half hour massage was perfect, just what I needed. Before that, she did my brazilian waxing, too. Ruby Room uses a combo of hard and soft/strip wax. Now, I find it strange that in this city that so many folks use strip wax and only strip wax...everywhere! Um, no. That is too old school for me. OUCH! Yay for Ruby Room!
Best brazilian I have had in Chicago. She took her time, was super nice and chatty, and did a great job! Now, only if this place were more affordable. $100 for an hour massage is quite steep. I can't be a regular for that reason, but maybe for a splurge...
i went a few weeks ago for a full body massage (thanks to groupon), and had kimberlyn as a massage therapist. she was incredible--very attentive and responsive. i've gotten several massages in the past from other spas, but kimberlyn's stood out because she assessed my overall wellness, and paid attention to parts i didn't even realize were sore.
i would definitely recommend this to almost anyone looking for a spa in chicago. they have a great range of services and techniques, and really make sure your experience is ideal.
the one exception to this would be people who aren't interested or convinced by things like energy crystals, energy healing, or chakras. it's not a central part to the massage, but was brought up a few times.
Yelp! I'm back! And I wish I had something better to say. I bought the Groupon that others have mentioned, tried to book a massage and was told that there was NO availability for a massage until January. I've had lots of massages and I've never had to wait over a month to book a massage. The staff has obviously been told that they cannot make any exceptions for this special and that's too bad. I'm not particularly interested in their other services, which don't even come close to the price of the groupon. In short, I feel ripped off. If I go for a massage or other service, I will update my review accordingly.
I was so disappointed that I wasnt able to use my groupon for a massage because the appointments were all booked through the expiration of the groupon. This tells me that they must be great and I should have made my appointments right away.
My wax was great, if that can even be said about a brazillian. Karma did an excellent job of keeping me entertained with her humor and reassuring comments that I was doing great. It seemed to go by fairly fast. She used a hard wax which I had never experienced before. There are no strips involved and the hair seemed to come out easier.
Next I had a scalp massage. This is never something I would have gotten without a groupon because It's $75.00 (I use groupons because I am cheap)! It wasnt really what I was expecting. The massage part is kind of short and it was done sitting up in a chair. I was expecting it to be an extension of when I'm getting a body massage and they throw in a little head massage. Kristina used very awesomely smelling oils and a nice conditioning treatment on my hair. She was very cool and nice to talk to. my hair looked and felt great afterwards.
If you are not into alternative healing and stuff I consider a little "out there" this might not be the place for you. I cant say that I am completely sold on the whole chakra balancing thing and this salon will incorporate that into your service. Before my scalp massage I had to pick a card which told me which chakra I was supposed to work on and then sprayed with balancing mist and given an affirmation to read. I appreciate the whole wellness therapy but it really isnt for me.
I don't know what their service is like, because I didn't get to use it. Bought their Groupon and then when I went to redeem it, they refused to allow me to use it for the massage I purchased it for. The Groupon was for "services" with the only restrictions of no Saturday appts and no use for facials or retail products. I found this to be a bait and switch and was very upset by this. While the woman was very nice and tried to offer me other "services", they were not what I wanted or needed. I will never go ther and suggest others be cautious because of their poor business practices. They should honor their commitments without adding addition restricitions. I was able to get a full refund from Groupon.
I was recommended to Wendy and have been going to her for colonics for the past few weeks. She makes the whole process simple, comfortable, and quite ordinary which under the circumstances is amazing. And she's a great person to be around to boot. I couldn't be happier with the service and Wendy is just wonderful. If you've ever considered it, Wendy is the woman to see.
I went to the Ruby Room thanks to Groupon and I was thoroughly impressed. I got a 90-minute massage and the therapist was attentive and thorough. The staff there was all very helpful and I would recommend their massages to a friend. Their prices were high, but I wouldn't say that they were unreasonable.
I had a great experince here over the weekend. I went in for a brazilian with Karma. She was so friendly and welcoming and really took her time. I enjoyed my conversation with her and was impressed with how little the whole thing hurt. The spa was calming and I never felt rushed or pressured to buy anything or sign up for any additional services. The whole thing took about 45 minutes. I will be back.
I had a wonderful experience at the Ruby Room today. My massage therapist, Kimberlyn (sp), was amazing. She listened to me as i described my problem areas and she did her own analysis by assessing my posture. The massage was then focused on my problem areas. She also told me different exercises to do in the gym to balance out my weak areas. It was the best massage i've head in Chicago and i've been to several places in the loop and Wicker Park/ Bucktown area.
I also received a gloss in their salon and my hair looks great! The only downside is getting on the schedule! You have to book your appointment far in advance.
I will be back!
I found this hotel after a last-minute Google Maps revelation. I was in the first few days of a road trip and my boyfriend and I would be passing through Chicago for a night. I'd booked a room at the South Loop Hotel in Chicago, but after checking out the location it didn't look like it would be nearly as fun as staying somewhere else. I found the Ruby Room and, although the prices weren't as good as I'd hoped, I went to their website to get more information. I was surprised to find that their direct rates were at least $50/night lower than those advertised on http://hotels.com, so I booked directly through them on their website and was so glad I did.
We arrived and parked in the loading zone in front of the spa. Kelly at the front desk was extremely nice and helpful from the minute we walked in, and worked with us to schedule an energy healing session with Ryan later that afternoon. We got our keys and parking information and hauled our stuff up the long, steep stairs to our room - with the help of another employee, who carried some of our bags up the stairs and showed us around before leaving us to relax. We took a nap, got some coffee and pastries from the great bakery right across the street, and then went to the spa to meet with Ryan. We both had wonderful experiences with him and were left feeling relaxed and ready to take on the rest of the city for the night. Kelly again helped us with detailed directions to the places we wanted to go and gave us some great restaurant and bar suggestions. After dinner and a movie, we walked the blocks surrounding the hotel for an hour and enjoyed the neighborhood.
In the morning, we reluctantly got out of our VERY comfortable bed and enjoyed the marble steam shower in our suite before heading across the street to Milk & Honey for one of the best breakfasts we've ever had. We hated to leave the hotel and wished we were staying for another week! When we got home, we had a very nice postcard from the staff thanking us for staying with them - they even made a personal note based on what we'd told them about our plans for the rest of the trip.
The Ruby Room was one of the highlights of our trip and I'd stay there again (OR MOVE IN!) in a second and advise anyone else to do the same.
I wouldn't go anywhere else ever again for a spa treatment. If you need a massage or are feeling down, GO SEE ASLANA. She is amazing. Don't even worry about telling her where it hurts because she already knows. I have all seen Colleen for a radical forgiveness session. I feel the best I have in years!!
I was EXTREMELY disappointed in my experience with the Ruby Room. I bought the Groupon like so many others here, primarily because I wanted a massage. Well, Ruby Room clearly sold too many Groupons because they couldn't fit me in for a massage even though I called 2 months before the groupon expired. Fine, trying to be flexible I scheduled, a haircut, a deep-conditioning and a brow wax. Wel, had the haircut which was ok- certainly not great, I had to get her to re-cut parts of it so it looked right. I then had the brow wax which was good. When I went to check out I mentioned to the receptionist that I think they forgot to do my conditioning. Hello! Well, after I had already been there 1:45 minutes, she said, "oh yah, we did forget it, we can do it now". A little bit ridiculous considering the girl had already styled and washed my hair once. So, I was only able to use $100 of my $125 Groupon. I asked if I could use it towards products or jewelry as I didn't have any more time to waste and needed to be at an event. The receptionist said no...I'm sorry, but there is something called customer service, and if you want people to come back you make an exception. She chose not to. I absolutely will not return to this facility...and will certainly pass my feelings and the fact that I wasted money on this Groupon to friends and likely to Groupon itself. The Ruby Room clearly could not meet the demand they had for the Groupon and should have prepared better. Business Management 101!
I am pretty impressed with this place, but they lost 2 stars with me for a couple of reasons.
I went here because they had a groupon for a $50 for $125 worth of services.
The bad: The woman on the phone was kind of snotty. And this was after I waited 15 minutes to talk to someone so I could get a simple question answered. I was put on hold 3 different times, which was way too much. The $125 worth of services also didn't really exist because massages cost $100 for 60 mins and $150 for 90 mins. Well, you had to use it all in one service, so either way they were sort of telling you you either have to pay $25 for an upgrade of time or lost $25 worth of your groupon because you have to use it all in one visit. Kind of annoying. This was what took away a couple of their stars.
The good: Amy, my masseuse, was amazing! I was almost 15 minutes late due to lovely Chicago traffic (and getting all the way to effing wicker park! Seriously, there is NO good way to get there) She went ahead and still granted me my full 60 minutes and went over during the scheduled time. I really appreciated that. She did a great job and it was very relaxing. She was a little hard though, so be clear on what kind of massage you want. Being sore the next day from something that is supposed to relax you is kind of odd.
Overall, I would go back again. Unfortunately though, my current financial situation doesn't really allow for multiples massages each month!
I've been to several spas (still partial to many in Ohio and/or out west) and there were a lot of things the Ruby Room missed. First of all, they messed up my apt. I drug my poor BF in this house full of women for a couples massage ( with a Groupon ) and we ended up having separate rooms because they double booked the couple's room. Ok, not a big deal, however, I felt everything was a little rushed. There was NOT a good meditation or relaxation area... which considering they focus on this aspect of the spa threw me for a loop. I found myself sitting on a couch next to the blow driers and hair salon...... not my idea of a day at the spa.
The massage itself: Mine was fantastic. I told her exactly what I like and she did a great job. I think I even fell asleep at the end!!!
HIs massage-- well he said he liked it. He didn't rant and rave about it-- but what guy really does. However, when he woke up in the morning he had huge blisters on his back from the hot stones! These were bad! Needless to say, we'll skip on that the next time!
So all in all, It's way overpriced for the service you receive. I have no problem paying a premium, but it better include all the bell and whistles! RR didn't have any special features to set itself apart; esp in the decor, comfort, etc. There wasn't even a locker room-- shower room, anything! I went to dinner afterwards with greasy, nasty hair!
CAVEAT: This is about the hair salon - I haven't tried any other services yet. They have 3 stylists. I saw Toni and she is awesome.
I live in the neighborhood and walked by Ruby Room a ton of times. I even stopped in to shop, but I never got it - I honestly did not really understand what it was about. So I never bothered to book anything here.
But I saw a Groupon as many of the other reviewers noted and I decided to find out what this little mystery shop was all about. Besides I lost my hairstylist because of some drama in the old salon and I was looking for a new colorist and hairstylist.
I called on Monday to book an appointment. The woman who answered the phone, Kelly, was very accommodating and friendly. I asked her a bazillion questions and was concerned with the salon having a stylist who knew how to do "ethnic" hair (I am Asian with stubborn and very thick hair that is also prematurely gray). I was able to book a consult on Wednesday and appointment for Friday. Kelly called me on Tuesday to remind me about the consult and I asked her if anyone canceled on Wed - and lucky stars! A cancellation - so my consult turned into the real deal.
I was scheduled with Toni - she is new there, but has been a hairstylist and colorist for 6 years I think. She was very cool and nice. Most importantly, she knew what I wanted and what I needed. She corrected my color and gave me the shades I wanted (I got an all over color and some kind of highlights). The cut was perfect and so was the blow out. Yes she did her product pitch, but hey its business and a girl has got to make a living, besides I like suggestions on products and yeah the products are high end and not cheap (this is a high end salon with a laid back attitude not Super Cuts).
Toni also specializes in ethnic hair! Anyway, she did a great job and even offered a free makeup touch up, which I really appreciated. While she was touching up my makeup, I was lucky to chat with some of the staff there and they were all very friendly.
The haircut, color, highlights were around $150 - but this is what I normally pay for such services. The salon uses Aveda haircolor and I tell you that it doesn't burn like other dyes. I am planning to go back because I think I found my new hair stylist and bonus, she is in the hood.
They also do some kind of frequent customer bonus points plan - which I think is kind of cool. Its a good idea to award your regular clients.
I am intrigued to try some of the "healing" services, but I am somewhat skeptical. I'll try some out and update my review.
All in all, the service was great, price was in-line with similar high end services, and the atmosphere was calm, clean, and professional. I did not experience any attitude and I love that its not all chaotic as some salons can be. But maybe its because I was the first customer of the morning.
Oh yeah I liked the place so much, I bought a gift certificate for a birthday present to my friend!
YEA...Wendy Beyer is back, and she is better than ever...or should I say after having a colonic done by colon hydro-therapist Wendy Beyer I feel better than ever! She is a true healer and loves being the sister-goddess of healing; a wonderful and long overdue treatment and I was so happy to buy a package(best deal price wise and results wise).
I loved the hair color they gave me, but what I DIDN'T love is that they charged me $130 to do it, claiming they needed to charge me $30 extra for more hair dye. Which doesn't make sense, considering my hair is the same length as a place that changes me $60 to dye it. They also CHARGE you to dry your hair after they dye it. Who does this? I will not be back. I only went here because I had a coupon, but overcharging customers is not cool.
So I went because I also had a groupon. As the girl was several minutes into putting the color in my hair, she mentioned to me that they have to charge an extra $15 per bowl and since I have long hair, she would have to charge me. My hair is shoulder length! When I expressed my disappointment that she had not told me of the policy before she started the process, she got very defensive and kind of rude. The color is not what I asked for and the cut is boring. I would never waste my money there again.
They don't mess around w/ massages here. I had a GREAT massage experience. Would highly recommend it. Have not tried their other services, but was very impressed with what they do have to offer. Get a massage and ask for Gladys. The only minor flaw was that it was a little difficult to schedule an appt and get on their calendar--even during the weekday. That's how good/busy they are, I guess!
I decided to go here through their Groupon promotion. It turns out they sold so many groupons that they couldn't actually fit people onto their schedules. Whole services weren't available on the days that the groupon covered. After trying to book something at a reasonable time for weeks, I finally just scheduled something for nearly 2 months in advance with services I didn't really want. The lady on the phone kept trying to convince me to spend my money on some sort of wacky "healing". Whoever is in charge of this place needs to be fired or demoted back down to "healings" because he/she obviously doesn't know how to run a salon.
After relocating to Wicker Park last month, I found myself in need of a new stylist. Every girl knows, a good cut can make or break you. I knew a couple of friends that had visited The Ruby Room for haircuts and were pleased with the results so I decided to try it out as well.
I called on a Friday and got in with a same day appointment. This made me very happy. I am normally not a last minute appointment maker, but the need was there. I was given the choice of a jr. or sr. stylist. For the $30 price difference, I chose the jr. stylist. The receptionist was very accomodating on the phone.
I arrived for my appointment and the receptionist was equally accomodating in person. I was honestly treated like I had been their top client for 10 years. I was taken back to the salon area and Toni was ready for me. Toni was very warm and friendly and from what I learned, a recent addition to the Ruby Room staff. Toni sat down with me, got to know me and really listened to what I wanted. Once my experience was complete, I had just the haircut I wanted. And, to top it off, the blow out was AHHHMAAAZING! I hardly ever leave a stylist and like my hair. Not sure why that's the case, it just is. I told Toni had I known it was going to look that good, I would have come in the next day so she could have done her magic for my birthday party.
My only hesitation in writing this review is the fear of not getting in to see my beloved new stylist. :)
I've been salon-hopping for awhile now, so when my sister gave me a gift certificate to Ruby Room, I decided to use it for my hair and see if I'd found a stylist I'll stick to. If I can do a good job of saving up for my haircuts and dye jobs, I will be staying with Rylee at Ruby Room.
It's a little pricey for me but I am cheap and it's definitely not steep for the neighborhood. And if one so desired, one could get some spa treatments, get their hair done, and take a yoga class and make a day of it, so that's nice.
I'll probably stick to the salon because I am not a baller. The space is beautiful and it was the first time I've been warm rather than freezing while getting my hair done (what is that with the salons?). They are open on Sunday, which was amazingly convenient for me, plus I was the only client so I felt really special.
Rylee took her time; my (now very, very short!) haircut was based upon a picture and we went over what would work on my head, with my pre-existing bangs. I love the cut and the color is awesome too. Also, I normally hate being forced to make conversation with strangers, but she was really sweet and easy to talk to.
Overall, I actually had an enjoyable time during my salon visit, which is amazing because I usually do this for the results and dread the process.
The day after I graduated law school, I got a massage at the Ruby Room. The masseuse, Amanda, was great. More than great. At first I was a little put off - Amanda was pulling my arm in odd ways, and I sort of thought "What is this BS? It's not doing anything," then suddenly the muscle tension in my upper shoulder was GONE. She also massaged me under my arm, which most masseuses I've had stay away from. It's logical for them to do that since most people are too ticklish, but it's key to working out the upper back & shoulder muscle tension that results from being on a computer or sitting reading a textbook all day, every day. Really. Best massage ever, even better than the great one I had at Exhale a few weeks ago.
I drop into RR when I visit Wicker Park, and pick up some incense or Arcona products. I can't afford this place, normally, but I would visit for a facial or a haircut. I see the reviews are hit and miss around the yoga studio--I wouldn't know about that. I have also seen the whole retail therapy thing that they have going in there. It is fair to say that myself and the other poor people who used to live in the hood could not afford this on a regular basis.
I got a facial on my birthday, and it was the best facial I've ever had. However, points off for not having budget options, and a point off for trying to be too many things to too many people.
Ruby Room is about a half dozen things in one: salon, spa, yoga studio, shop, crystal bar (whaa?) guest house, and more.
I didn't get a chance to check out a yoga class or utilize the spa services. However, as a place to stay, it's pretty ideal. The location is a big factor. Stumbling distance from Pizza Metro, Milk & Honey, Rainbo AND Dusty Groove? Big chain hotels, you can have your Michigan Ave. I will happily take Ruby Room's spot on Division and its proximity to both Wicker Park businesses and the Blue Line!
It's not just the location that's appealing here, however. The space is surprisingly quiet (outside of some weird construction noise on my second morning there), and the rooms are tastefully appointed. Everything is sparklingly clean, with a neutral, calming color palette and dimmers (love this!) on all the lighting.
The bed is so comfortable, you'll melt right into it -- with pillows and a giant down comforter to complete your cozy cocoon. To add to the home-away-from home factor, there's even a little shared kitchenette where you can make tea or pop some leftovers in the fridge.
Only 2 (pretty insignificant) gripes:
Because it's a historical building, there's no elevator. In other words, pack light -- you'll be haulin' your stuff up a few flights of stairs. They do warn you about this ahead of time, though, so just plan accordingly.
I'm a lover of super-hot showers. There is a little button that you push on the temp. dial to increase the hot water past a certain temp. However, even with pushing that, I couldn't get the water quite hot enough for my tastes.
I have only ever visited the yoga studio at Ruby Room and I am love the studio space and the instructors. The studio is minimalist in design and aesthetics and I really liked the calming effect it has. I know some complained about street noise but I actually really like the buzz of the city, it is something that has become a comforting white noise that I mostly tune out.
I have been to 3 community classes and 1 regular class. My favourite teachers so far have been Jessica and Vicki, both for different reasons. Jessica was very attentive to each student, helping us get deeper into some of the poses and she ended the class with some aromatherapy which was a nice touch. Oh, and she handed out cookies. Vicki was rapid and had a great flow of movements and I didn't notice the 90 minutes fly by.
I have never done Vinyasa yoga before and had practiced Bikram yoga on-and-off for years and I realize that I feel more of a cathartic release from Vinyasa yoga and Ruby Room is my new go to spot!
My only warning is that there is only 1 bathroom so come dressed and it will make your visit easier.
I genuinely enjoyed my stay at Ruby Room: it's a little different than your average hotel, at least the average hotel that I've hit when staying in Chicago, and you can tell the place draws healty (pun intended) amounts of juju from the fact that it sits on top of a like-owned spa.
In my experience, it was a great launching pad to check out some of the fun boutiques and cool eateries in the area, and the place was mouse quiet at night, at least in my room. And the rooms, such as they are? Spacious, upscale, even a little potentially ornate. One downside was the lack of elevator here. I stayed on the 4th floor, and if you've ever dragged your bags up four flights, that is a special breed of suck. At any rate, that aside, I can't complain. I had a great stay here, for a comparatively reasonable rate, in a fun part of town to boot. Definitely worth considering if you want to park it some place outside the downtown epicenter.
I went for yoga, I won't go back. The place is beautiful, but really gimmicky. I suppose these places all are, to a certain extent. But seeing as how I don't really go for all of the swami charlatan bs, the posters explaining how paying for your yoga session ensures proper energy flow annoyed me. You mean I'm not paying them in exchange for a service, but because they need my positive energy? Give me a break. And the thongs for sale? Um, okay.
More complaints:
It was loud in there! Lots of noise from the street (i.e. sirens) and from the doorbell to the place, which in a robotic voice announces when the door opens.
I also wasn't thrilled with the instructor. She pushed the movements along too quickly--I didn't have time to breath. And that's not to say that I was excessively challenged or anything, It was quite the opposite. She just seemed like she wanted to get it over with and she skipped a step at one point and was like, "wait, where was I?"
She seemd like a sweet girl, but I didn't like her style. She kept having to stop to gather tools for us to use too, which was annoying.
We went here as a group to get our hair/makeup done for a wedding. I didn't select the salon but the bride did. We worked with Kristina (I think?) and a nice lady named Toni. It is very rare to find a salon that has experience working with asian hair and makeup. We were all very pleased. Because I was there just getting done up for a wedding, I was a bit put off by the push for their amazing products that they also sold. I was there be made pretty, not to go shopping for more stuff. Overall a lovely place, quite dreamy actually. Smelled great, kind of woodsy candles or incense. I might go back sometime when I am in the neighbourhood.
I go to the Ruby Room for bikini waxing. Amy is amazing! She is very gentle. It barely hurts and I'm pretty sensitive. Also, the natural products are easy on the skin. My hair grew back thin, light, slowly and there was no itching, bruising or ingrown hairs. Amy's also really fun and cool, which makes the time pass. I'm a big fan!!!!
The only downside is that it's a little expensive. But the extra money is worth the great customer service and talented staff.
Ruby Room discontinued their yoga, Yoga View has taken over that space (yay, they're cool). I would like to be more charitable in my rating, after all, the CONCEPT of Ruby Room is great, and it COULD be cool, but it's overpriced, the owner has a total ATTITUDE, their prized "psychic" (Phillip) is a joke (as previously stated, he would much rather talk about himself than anything else), the massage therapist I had there was insensitive to my comfort, and, in summary, Ruby Room just doesn't live up to its spiritual "pretend" vibe in any way. The yoga was the saving grace, without it, there are much better places to go to if you want to buy crystals, etc, buy make up, or receive beauty services. There is nothing ZEN about this place except for what they pretend to be.
Ruby room yoga is truly wonderful in many ways. The space is beautiful, instructors are great, the… Read more »
I was late to an appointment once, and was extremely apologetic. My stylist, however, is among the set that doesn't accept apologies and was the crabbiest crab who ever crabbed. She gave me the cold shoulder and was rough and almost retalitory with me during my entire session. Barely did anything and what she did do was craptastic. I never went there again.
Wow! I had a 10-minute healing for $10 with Ryan and was thoroughly impressed. Have visited the shop for Arcona goodies and more, but my friend finally got me in for a healing. Ryan has a calm demeanor and professional attitude. A healing consists of a mixture of intuitive reading and reiki energy alignment (I think?). It was incredibly intimate, even in just ten minutes. My entire outlook and feeling of energy changed - can't wait to go back for a longer session. Ruby Room is a unique spa/salon experience.
I LOVE this PLACE! I would be here every week if I didn't have to pay rent. I did, however, go here for my sistah's pre-wedding day o' pamper, which meant that I got to be pampered too!!
First I have to say that the people that work here are like a cloud of goodness and calm that will crash over every once of stress that you are carrying. It is like walking into the most serene environment that you can possibly imagine.
I got the Exclusive Arcona Facial with the Crystal Eyes and Reiki treatment. AMAZING! I was a bit freaked by idea of someone performing Reiki on me. I thought that some sort of spell would be cast over me, which would pull all my all wicked demons out and have them dancing around in the room. Instead, it was like every once of stress, sadness, and negativity was pulled from my core through the most incredible massage. The years of sun worship were not erased entirely from my face and eyes, but there was a noticeable difference. I felt divine!
Of note..the upstairs is a sensual lair of all things mystical. There is also a yoga studio that I hope one day to attend.
I've always been a bit confused when reading the reviews for Ruby Room. Is it a boutique, spa, yoga studio, hotel??? But after attending last night's 5 year anniversary party I think I may have figured it out (ah-ha). Ready for this? It's all of that and more! Oh yes, Ruby Room may just be the perfect place to hibernate this freakin cold winter.
Still need to do some holiday shopping? Well, head on over to Ruby Room and choose from the many beauty products, candles, crystal jewelery, etc. Any gift from here is guaranteed to put a smile on anyone's face (including mine...hint hint).
Split ends? Yeah, yeah I hear ya on that one. Or just looking for a new stylish do? Just walk beyond the boutique into their hair salon and their team of hair stylists are hard at work. I'm pickier than most when it comes to my hair and have been going to the same hairdresser for 9 years (yay for Lenny at the Red Door Spa), but I did notice they use Aveda products here which makes them OK in my book...at least for other peple. :)
I thought that was pretty much all there was to Ruby Room, but then I was invited to check out their yoga studio. Now here's the catch- you have to walk about 5 steps outside (brrr) to walk into the yoga studio, but we're chicagoans- we can handle a little cold (ok, i can't...but I'm from Florida). Anyway, the 5 steps in the cold is worth it because the yoga studio is gorgeous, smells like gingerbread cookies (mmmmm) and I felt calm just walking through the room. I love it- no need to actually do the yoga when just walking in makes me calm! And apparently they have people drumming during the yoga class- how cool is that??
There is another boutique (geez, this place is like a mall!) attached to the yoga studio with comfortable clothing, crocs (I don't get the crocs craze, but perhaps you do), and these really cool MBT shoes (Masai Barefoot Technology Shoes and Sandals). Apparently if you wear these shoes they will totally change the shape of your leg? Really? So no more spinning class?? I put them on and looked/felt like a circus act trying to walk around in them, but for new legs I'm game looking like a doofus. And then I found out they were $250. Nevermind, I'll keep the cellulite legs I have....
Stay with me cause the best is to come....Ruby Room also has guest rooms to rent! Who knew??? Maybe you did, but I had no clue! I walked up more stairs (who needs the MBT shoes when they have this many stairs) and checked out one quaint shabby chic (I LOVE shabby chic) guest room. Wow- I really could move in for the duration winter! You may get a bit hungry since the only thing Ruby Room is missing is a restaurant, but Goddess and the Grocer is nearby and they deliver!
PUSHY. The staff seems cult-like at times. The products they have to offer are definitely the draw so know what you want, insist that you are not interested in the 50 other things they have to show you and walk out. They will attempt to sell you on their yoga classes, pet therapy (yes you read it correctly - I'm not fucking with you) and a bunch of other stuff that you can pay for less elsewhere. Sure ladies, you're pretty but damn, you're screaming "DESPERATE FOR BUSINESS."
I won't deny that the space is very eye catching. It better be for the price you're paying!!!
The yoga classes here aren't worth it and the owner here tried to screw over the former owner of Global Yoga.
Update:
Check it out! Ruby Room complained about me to YELP!!! HILARIOUS!
Hi Johanna,
Thanks for using Yelp. The Ruby Room in Chicago recently contacted us about your review and claim that your review is not entirely accurate. We're writing only to let you know they have complained, and we are leaving your review untouched.
It is important to make sure your facts are totally accurate (so that your review is fully protected under the 1st Amendment) and just a reminder, all content posted on Yelp is the responsibility of the poster. Again, Thanks for using the site and have a good day.
Sincerely,
Richard Tamayo
Yelp! Inc. User Support
San Francisco, California
I just wanted to let you all know that if you were thinking about buying one of RR's intuitive readings or their healing/energy sessions- think. Twice. Then read this review of mine again, put away your wallet, pry the phone from your ear or just keep on walking west on Division to the Gold Star & hop your butt up on a barstool. You'd be more likely to find your divine healing and inspiration injections for the day by imbibing a single shot from either Susan or James than after an hour in the upstairs RR healing 'sanctuary'.
I bought my mother a 60 minute session of Intuitive Exploration with one of their newest healers as a Xmas gift. She's had a difficult year and I'd heard how amazing this person was and h/she sounded like someone of the caliber that my mother is used to seeing. Sidenote: she owns a spa herself but also runs her own business in numerology, naming, etc. She's good at what she does (ok yes of course I'm biased) even if it ain't raking in the green quite yet for her. Regardless, just as every shrink-in-training knows that seeing a shrink themselves is considered good business practice and essential for professional development (besides the potential personal benefits), my mother follows this line of belief and visits many spas and has seen an embarrassing amount of psychics, healers, energy gurus, meditational hoohas and intuitive therapists to last more than a lifetime. Not to mention that her house is filled to the literal brim with crystals of every shape and kind. She's a believer and a supporter of these kinds of services is essentially what I'm telling you. But not of RR.
I left her at 2:30 and came back promptly an hour later only to find her standing in the downstairs area of RR where the gift shop and hair salon/spa is located, standing by herself with a peeved, forlorn look on her face. She ended up leaving her session early or rather, it just ended early by this 'healer' because h/she had not had anything else to say of use besides repeating the various chakra colors floating about her head. "I see pink- mother chakra" (or something to that effect; I can't remember verbatim) which frankly was a bit obvious as I'd introduced myself to the healer as her daughter but whatever, I guess I didn't buy a psychic consultation but still... The session ultimately devolved into an opportunity for the healer to grill my mother with questions about her spa and if she had any advice to offer on how this healer could open his/her own spa since, "it's a dream of mine to open a place just like this and I really get the sense that your spa is great and, and, I see that you have employees there!" Sigh...For $100/hr, wasn't worth it.
Of course sometimes this kind of stuff happens and I know there might be plenty of people out there throwing up their hands and spluttering, Whaddya expect?? And I get and accept that but the awkwardness that ensued afterwards by the front desk RR management staff (I feel that the girls there might be a tad young and inexperienced with unhappy clientele or maybe the training needs to be re-evaluated) could easily have been avoided. I've been in the service business myself for years and because I tend to leave the boat rather than rock it, I'm not a complainer. Even if I don't like something, I'll usually take it just to avoid awkwardness. Not so for the woman who raised me and yet she too is quite the meek complainer as well. My mother expressed her dissatisfaction but wasn't that specific because she didn't want to hurt anyone's feelings. The manager pressed her for further information and did so politely but with a real lack of eye contact which made the situation even more awkward. After my mom got more specific and honest (the manager said it would help with healer training if she did), she pointed out that she really felt that we shouldn't have to pay for the full hour as they had finished quite early. I had pre-paid and RR does not refund services after they've been given nor could they charge for a 45 minute session which I would've been happy to pay for. Store credit is the only option and granted, I do appreciate that she gave me the full $100 back but it just feels slightly sour to have to go back and somehow spend $100 on a place that I don't particularly dig that much.
I'll be going for a haircut next month as my mom doesn't want to step foot in there again. We'll see how that goes!
Come on. Who goes into a salon with a 50% off coupon in one hand and a picture of Selma Blair in the other and expects to walk out with that haircut. Let's be rational. Selma Blair probably spends no less than $300 on a haircut. The individual on the other end of those coupons is most likely a newer stylist with not as much experience hoping to gain more clientele. It's not rocket science. If I don't have the money for a Sr. stylist haircut, I am waiting till I have it.
I digress. I have gotten pretty much every service they have to offer, and there's a lot, which can be over stimulating. But out of everything they offer, and I love it all, I would have to recommend their yoga, meditation and healing services. Getting your hair done is great, but I'm of the mindset that you should start with the inside and work your way out. If you're feeling a little lost or uninspired, sit down with a healer and gain perspective or center yourself with a meditation class. or D-I-Y and figure out which crystals you can use to help you through life's obstacles. If it didn't work for me, I wouldn't recommend it to anyone. I wouldn't have learned that life is pretty much just a past experience that someone's projecting onto you. And that's an important thing to know, learning how to let go.
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