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29 reviews for Royal Palms Resort and Spa
Beautiful grounds, great rooms and the restaurant is excellent!!! It's our favorite place for brunch. The room we stayed at was great and the bed was so damn comfortable that we woke up in the middle of the night to comment on how comfortable the bed was!!
The spa was OK, unfortunately my therapist kept talking and talking and talking and I was a wuss (yeah, I know...) and didn't told him to please just....shut up!
The pool area is tiny, so if you're interested in more of a pool scene, this is not the place.
4.5 but I'll round up because of the best bed ever!!
Great hotel. Reading the book about the history of this property made me appreciate the stay that much more.
As you have probably read, service is very friendly without having that forced feel that many places have. The property is visually appealing with nice landscaping throughout. It's very quiet and serene with a view of Camelback Mountain in the backdrop.
Nice pool and spa area
Rooms are very nice and much different from standard hotels, and i really liked the change. The bed was very comfortable.
Location is good, and close to downtown Scottsdale.
Overall I would def rec coming here. Not really for a bunch of dudes, but more like a romantic vacation kinda thing
We spend a lot of time here. Way way back in the day the whole joint was a house. Way back in the day, before it was renovated, the central courtyard was offices. There was a heart shaped pool. There was an oil golf course. There were palm trees growing through the roof in the dining room. Winters back in the day we used to rent a house out back of the property from Pat Ryan, the then owner, (She got the joint as a gift from her married boyfriend) and we would get the run of the resort for free to boot.
Fast forward. The place is renovated (yeah...its modern, couple ten years old is all)..and they did a really good job. OK some stuff is changed...the golf course is now houses for example, and the heart shaped pool is gone, but its mostly for the better.
The bar is very comfortable albeit crowded, the restaurant is more than passable, the rooms are great, and the big suites are wonderful.
Sometimes the valet parking guys lose their minds and move my car from the front, but thats rare.Oh and maybe the gym isnt all that. But all in all...its great.
I have no issues with this wonderful resort. Five Stars
More stars are needed! Outstanding service and property. What the team here could provide to many other businesses...service PLUS. Truly, you must experience it! Ask Jack or Andy where some of the best places are to eat...very helpful. We were so impressed after our first visit in August, we cancelled another property reservation for our stay in November so we could again stay at the Royal Palms....it was that good.
Our family (7 people) stayed here in four rooms. We loved our rooms and that they were located in small casitas and not a huge block hotel. The landscaping and grounds are absolutely beautiful. We enjoyed just walking around the facilities.
The pool and hot tub was very relaxing, and when we were there it was very empty. T. Cooks restaurant was extremely good and has been one of the best meals I've had in the Phoenix area.
We spent a day at the spa and enjoyed ourselves. The facilities are small and very pretty. We were asked to wait in the 'relaxation area' between treatments. It was a lovely area with nice chairs, drinks etc... The very surprising thing was that it was basically the only place people could walk through, so it ended up being the least relaxing place. Every few minutes some one from the staff has to walk through the room to get from the treatment area to the front desk. Once someone even brought what looked like large laundry bags through. It was a beautiful place and our treatments were great. I just think the layout and timing of maintenance needs to be rethought.
Frustrations: Check in and check out was slow. The 'front desk' area is very quaint but too small when several people are needing attention at once. Plan to wait a while if there is anyone else waiting. The resort made several mistakes on our bill. They fixed it but only because we caught it. Also, when we came back to our room one afternoon our door was ajar. We checked the room and nothing was missing. We called resort security and they were able to trace back who last opened the door with their key card (a resort employee). It was all ok, but we could have lost our jewelry or laptop if someone had decided to take advantage of the open door.
I loved the food and beauty of the resort, but I don't think I'd stay here again because of the slow check in and out and the security problem.
Very nice and a great deal. Gal pals and myself flew in for a birthday weekend.
Conveniently located pretty close to the airport. Also, running down to the shops in Scottsdale--we're right down the street.
Feels like a home away from home. The service is very kind and accommodating. When they help you out, it feels really sincere. Pool guy, bell hop, valet, everybody.
On Friday and Saturday night though, there were weddings. So I got roped from areas that I would've liked to sit at.
My first time to Phoenix and was pretty happy.
This review is for the bar only - it's our 'go-to' place to unwind on any given night...
Tonight happened to be a rare Friday evening where my fiance and I were ready to get our swig on. Royal Palms bar took good care of us... fantastic bartenders, fun company on either side of us, great wine, delicious food (especially the bread with pesto sauce), and Dwight on the piano with a vocalist. Jared had a simple turkey sandwich with some sort of salami and a side of salad. I went with the bronzini fish that was served with some vegetables - different than what I expected but very good. In the past, I've gone with their burger and it's ahhhmazing!
One of these days we will actually spend the night at the Royal Palms, but until then, it's a treat to just go for several drinks, a meal, a cup of coffee, and a slow drive home.
Royal Palms has such history; it is a piece of unique property that goes back to the old Hollywood days. If you want to enjoy an evening with an incredible mountain view from their Terrace or inside with gorgeous richness in interior design details plus the food is exquisite and unique. Next time if you really want to know this piece of art take the opportunity to so and you will become a regular.
Probably would give it 3.5 stars but no half stars available. Others have pointed out the multiple positive findings at the RP: excellent staff, romantic setting, very good restaurant. Here are the negatives:
It can be spendy (very) although recently they have been getting more price aggressive here.
Rooms can be small and dark. I stayed in one of the newly remodeled "Spa suites" and would NOT recommend for the money. We never even used the living room area because of its unusual lay out. The balcony was very small as well, most appeared to be that way.
The pool area is very small so if they are busy the place will get crowded and can be loud. I rented a cabana on a busy Saturday and it was worth the expense given the crowd.
The spa is small but very very nice, 4-5 star.
I'm a sucker for good service and this is tops!
Everyone, bellman, valet, pool guy, front desk, housekeeping. I think really good service people should anticipate what you want, so that you don't have to ask and they do a great job here. I left the do not disturb sign up while we went to lunch and the desk left us a message to ask if we still wanted our room cleaned, and it was cleaned spotless in the hour and a half we were at the pool. The pool people are great, make sure you have ice water filled (it's the desert you need to stay hydrated), will move umbrellas for you, whatevs. The pool is a bit small but it's really relaxing. They play this sorta flamenco guitar music everywhere which could be annoying to some, but i think it's sorta funny cause I had it in my head all week. The grounds are beautiful, relaxing, and quiet.
The valets were great, and I love that they seemed so genuinely appreciative for tips, and not like they were expecting them at all. There is a 25 dollars a night resort fee that's includes some tips, grounds fee, valet whatever, but I still feel like I have to tip that's just me. House keeping was great too, the kept not taking our tips and we'd have to chase them down and tip them. As for T. Cooks I only had breakfast here which was good nothing to amazing but good solid and well priced 12-14 dollars. The lobby has this really good FREE arnold palmer that they put grenadine in and the ice tea has a bit of orange in it. It's like crack.
I guess the minus would be the pool being small, and the steam room smelled a little funky.
I attended an anniversary at the Royal Palms, and was so taken with it that I booked a room and treatments... I only live a few minutes away, and I didn't go home all weekend.
It is everything you would expect from an exclusive resort. Every last detail is perfect. The ambience is intoxicating, and the service is the best in the Southwest. The meal they catered for the anniversary was above average, and my meal at the restaurant was superb.
Tourists who are looking for Sedona-style views, remember that Scottsdale is a major city. Locals might be put off by the Southwest decor in the rooms (it's not my favorite, though still well-excecuted here). I probably wouldn't go just for the spa treatments, but they were still excellent.
Perhaps the nicest place I have ever stayed at...
We stayed there the night of our wedding, before we headed to the airport in the morning for our honeymoon. I don't know where to start, this place is overall phenomenal. We were treated like royalty the whole time and we had the best service imaginable.
I love the bar at the Royal Palms, not far off the beaten path, yet in a world unto it's own.
You can easily pass the entrance as you cruise down Camelback. Once you turn into the drive way the valet team greets you to park your car. On the way to the bar, stroll through the lovely garden/fountain area - as you step into a more tranquil time.
The bar has a number of nooks & cranny's, four cool seating sections - the fireplace room, the tables along the windows bordering the garden, the spacious corner and up at the bar. The entire property has an early Arizona motif which is consistent in the bar with comfy chairs & couches and a wonderful mix of floor tiles.
Caitlin, our waitress was welcoming and crisp with her spot on recommendation's. Pork flatbread, was a stand out appetizer with a flavorful consistency of meat, cheese and mushrooms. The Bergstrom Pinot, a real treat, was a nice compliment to our food.
This gem of a hideaway was the perfect spot for a light bite and glass of vino on a rainy Monday night.
Nothing bad to say about this resort. Service, grounds and accomodations are top notch. Had wedding #3 here [don't ask] in one of the gardens. Food was fabulous as was the service and the cake!! I asked the kitchen to stock my cooler after the reception with milk shakes and sandwiches and they did just that; along with the leftover cake!
T Cooke's has never disappointed for client meals or romantic ones. Love this place. Love.
Pretty good massage, but the amernities were not nearly as good as it could be.
The locker room/private spa area is pretty small, with a strangely placed hot tub and only two chairs for resting/sunning yourself.
After my massage I wanted to have lubch at the pool. Impossible! The pool is in a seperate area so you have to compete with everyone staying at the Royal Palm (not to mention some Scottsdale crowd locals) to get a space at the pool. I had to brave walking to the pool in my robe from the spa (sounds silly but it was annoying). Then 50 LOUD douchebags had taken over the entire pol area and were partying and giving others the once over. I was just trying to relax! Of course there weren't any chairs left at the pool, so eventually I gave up and wen home. Not very relaxing.
Stayed here after getting a terrific deal on Expedia. Saved over 250.00 per night as the room we booked was normally over 500.00 a night. Loved this place, probably the best resort I've stayed at in Scottsdale so far. Our room was a terrace suite over looking the pool and Camelback Mountain. Had two terraces on each side of the room and the views were beautiful. This time of the year all of the citrus trees were blooming so this fragrance of lemon/orange filled the air! If you go here during the summer months when the temperature in AZ reach well over 110 degrees you can save even more on the rooms.. This is a perfect romantic getaway destination and you won't be disappointed!
I'm going to keep this short because I can write so much.
Gorgeous resort and grounds.
Exceptional service and staff.
Great food at T.Cooke's.
Wonderful spa services at Alvadora.
I just came back from Royal Palms this past weekend and we had one of the best trips. Very romantic place for couples and at this time, Phoenix has really great weather. We absolutely loved this place.
Five stars.
The staff at the Royal Palms is so unbelievably helpful and courteous. I'm not sure I'm the type you might expect to find at a resort like this, but I've never detected a whiff of attitude from anyone here.
Last year, I reserved a "Royal Romance Package" which included dinner and a room, complete with champagne and chocolate-covered strawberries. Our room was a large casita at the corner of the property, resulting in a very quiet and private experience. Walking around the resort, you feel like you're really (as lame as it sounds typing this) in an "oasis in the desert." The other guests have those silly, serene looks stuck to their faces. The staff is always smiling. Everything just seems so...leisurely.
Don't even get me started on T. Cook's. The service and food are impeccable. At first, the portions may seem a little smaller than you're used to, but the flavors more than make up for this. I've eaten here a few times and the wait staff are always pleasant and conversational without intruding on our meal.
My fiance and I are currently planning our wedding here in the small, private Alegria garden. The Royal Palms was the first and last place we toured; we just absolutely love this resort.
Anyone who can find fault with this establishment is impossible to please...period. This resort is exceptional in nearly every way. The grounds are extremely intimate and phenomenally well designed and maintained...exotic, cozy, sexy, exclusive, warm, inviting. Pool , workout room, yoga and spa services - quite nice. Quiet classical guitar playing throughout the grounds by day, candlelit and the air "scented" with a fantastic piano player at night. The food was way above average, the staff; front desk, concierge, bartenders, valet, "chambermaids", maintenance engineers were all extremely friendly, courteous and timely. The other patrons were mature, respectful adults and we had the best time. One last plus from my angle: no kids...YAY!!!
I'm having my wedding here, so I'm a fan. Courtney their catering manager is great. I'll update the listing after the big day!
Yes the place is pretty but....
My sister gave me a visit for my birthday. I have mentioned a few times that I would like to try TCooks, is that the right name? Anyway she misunderstood me and reserved a room for me and my mate. So we went, yeah it is pretty, the grounds are nice, the staff well ok I guess. They of course could not find the reservation even though my sister had already paid and I have the confirmation number. So we sat in the lobby area for a bout an hour and a half while they figured it out. Finally they sent us on to our room with a lead. He showed us the room and asked if we needed anything. Nope was our reply. The room was nice if one is in to the look, I guess many from the mid-west are. The room was small as was the bath. There was no space outside for sitting other than a chair next to the room beside us. Yes it was nice, but only to a point. That point dropped when I found out how much she paid for this room, I almost pooped my pants. I am accustomed to paying silly prices for rooms as I like nice. But my God my home is much nicer than this hotel and a whole lot more room. I have no idea what she was thinking, but I am happy she thought so much of me. So yeah if you are coming from an area where this look is not over done, it is a nice place to stay. But I would still be disappointed with the room considering the cost.
Driving into the Royal Palms compound set the stage for a great lunch experience. The grounds and landscaping are great, colorful and relaxing, however it was the restaurant that left me smiling. We did not have a reservation during a rather busy holiday lunch crowd, but the maitre de'offered a table on the outside patio. I was all for that, but the people I went with were feeling chilled (being from Tucson and 60 is winter) and hesitated just a bit before saying the patio would be okay. The maitre de saw that short hesitation and made room for us in the dining room. All of the wait staff were just as attentive and perceptive. The food was very good, my cafe latte was fantastic.
For the price of a mediocre lunch at Applebees I had a great experience at the Royal Palms.
I have stayed here since 1999 and I think it just gets better every time we come in to town. Service is top notch, the food is excellent and the rooms of course are beautiful with a great view. Nice quality mattresses, linens, and amenities. The service is comparable to the Beverly Hills Hotel. An example is: we asked about a restaurant and they brought reviews to us; and when we decided to dine there, they made reservations and printed a map. Everything was waiting in an envelope when we went to get our car for the evening. We are treated so well, weather we are in a smaller summer discount room or a suite in March for spring training. The employees of The Royal Palms Inn will go out of there way to assist you to the best of their ability, we did not hear "no" with out a very valid reason; and they came up with alternatives. I highly recommend this place to relax and be pampered.
This place has the southwest desert luxury thing down pat. Pulchritudinous says it all.
Best Hotel in the Valley... very expensive but when i have done comps it was actually cheaper then sanctuary... the staff is top notch and they enter your preferences in their computer system so when you come back they remember what you like.
i feel so cliche giving another five! we just got back from a five day stay at the Royal Palms and it was just fantastic. there were only two small gripes:
1. the little cubby hole in the shower to put your shampoo in is at an angle and everything slides out
2. there's no iPod connector in the room- a bummer since they were just remodeled
honestly, everything else was amazing. the rooms, the pool, the grounds, the spa, the food and most of all the service. the cabana boys at the pool were totally friendly day in and day out- no matter what you were asking of them or how busy they were. anything you asked was answered with a smile and "You got it!"
and here's the kicker: tipping was all included on the front end. So they weren't even doing it to get a big tip!
at night, the grounds are dotted with little fire pits and couches where you can sit, sip wine and chat. there are also free pilates and yoga classes, and hammocks and croquet set ups around the grounds.
we couldn't have asked for anything more. i know it's in phoenix which is not always the most exciting place, but i'm telling you, this is a very nice destination resort for a conference, wedding or just chilling with a spouse or girlfriends.
"Wow", that's what I can say about Royal Palms. I just came here to take a walk around the grounds and I was amazed. Many rooms have their own patio and face a central courtyard surrounded by lush tropical vegetation. The pool was beautiful, and the fountain in the main central courtyard was a work of art. The buildings are rustic and warm, and it looks like the restaurant inside is fantastic. The landscaping of Royal Palms separates it from other resorts: it feels more like an oasis, and less like a desert. The plumeria trees that dot the grounds smell wonderful!
The Royal Palms is royalty in the resort spotlight! Only a few years ago, this beautiful location was slowly deteriorating into a mess of chipped paint, ancient tiles, and broken fountains. With the refurbishment of the past few years, the Royal Palms has sprung up as though from a fountain of youth, while still keeping its wonderful, old-school charm.
If you decide to stay, be warned that prices are over two times the price in the winter. If you want to catch a break, go during the heat of the summer. The rooms are frosty cool, and the gigantic showers and tubs are perfect for two! Each casita was designed by a different interior decorator, and the main buildings are beautiful as well.
The crowning jewel of the Royal Palms is the SPA. Oh my. This place is absolutely luscious! Be prepared for a pricey, but totally worth it, experience. My husband and I had several treatments one weekend and all were performed in the duet room, which has soaring wood beamed ceilings, a fireplace, and a totally private outdoor shower with a waterfall spigot. Our masseuses were very professional and discreet, and the entire experience left us both relaxed and happy.
In the words of Ferris Bueller: If you have the means, I seriously recommend it.
get married here!
i did and the attention to detail of the place itself and those that work on the premises is just phenomenal. the grounds are intimate and immaculate, but also in a way that isn't stuffy and pretentious - everyone in our wedding party and the guests felt so comfortable. we got married in the Alegria Garden for a small private ceremony and then moved to the Palmera Salon for reception festivities - loved it!! for lodging, we started out in a casita and then moved to a spa suite....and quite frankly, both rooms were so wonderful - relaxing and romantic.
if there is one downside to getting married at the Royal Palms (and this is a silly one, but i will mention), it's that there is no staging room for the bride and bridemaids to get ready....so we just met up in a friend's room, problem solved.
the setting and the wait staff made it so easy to have a wonderful wedding experience.....there will be anniversary trips back to the Royal Palms in my future for sure!!
