Royal Palms Resort and Spa

 

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13

Doug R.

Manhattan Beach, CA

Just had my whole sales team here to celebrate our first half of the year.  It was summer and hot, but we got an incredible rate.   The service was outstanding and were upgraded to better rooms.  My team loved it even if for only one night.  Bathrooms have great walk in showers and sky lights.  Rooms we had came with private patio/courtyards.  Group played croquet and had cocktails outside in spite of the heat one afternoon.   Resort is right there with Sanctuary and other resorts I have stayed at in the area.

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5

Taylor W.

Phoenix, AZ

I enjoy going to this spa for a pedicure, they really take care of my feet and I can relax back with a good glass of  red wine.

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60

Y G.

Chicago, IL

I'm going to keep this short because I can write so much.

Gorgeous resort and grounds.
Exceptional service and staff.
Great food at T.Cooke's.
Wonderful spa services at Alvadora.

I just came back from Royal Palms this past weekend and we had one of the best trips. Very romantic place for couples and at this time, Phoenix has really great weather. We absolutely loved this place.

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106

raegen s.

Phoenix, AZ

Best Hotel in the Valley... very expensive but when i have done comps it was actually cheaper then sanctuary... the staff is top notch and they enter your preferences in their computer system so when you come back they remember what you like.

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80

Michael L.

Goodyear, AZ

Yes the place is pretty but....

My sister gave me a visit for my birthday. I have mentioned a few times that I would like to try TCooks, is that the right name? Anyway she misunderstood me and reserved a room for me and my mate.  So we went, yeah it is pretty, the grounds are nice, the staff well ok I guess. They of course could not find the reservation even though my sister had already paid and I have the confirmation number. So we sat in the lobby area for a bout an hour and a half while they figured it out. Finally they sent us on to our room with a lead. He showed us the room and asked if we needed anything. Nope was our reply. The room was nice if one is in to the look, I guess many from the mid-west are. The room was small as was the bath. There was no space outside for sitting other than a chair next to the room beside us. Yes it was nice, but only to a point. That point dropped when I found out how much she paid for this room, I almost pooped my pants. I am accustomed to paying silly prices for rooms as I like nice. But my God my home is much nicer than this hotel and a whole lot more room. I have no idea what she was thinking, but I am happy she thought so much of me. So yeah if you are coming from an area where this look is not over done, it is a nice place to stay. But I would still be disappointed with the room considering the cost.

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Elite '08

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69

Robert A.

Phoenix, AZ

Five stars.

The staff at the Royal Palms is so unbelievably helpful and courteous.  I'm not sure I exude the type of personality your might expect to find at a resort like this, nestled next to beautiful Camelback Mountain.  Still, I've never detected a whiff of attitude from anyone here.

Last year, I reserved a "Royal Romance Package" which included dinner and a room, complete with champagne and chocolate-covered strawberries.  Our room was a large casita at the corner of the property, resulting in a very quiet and private experience.  Walking around the resort, you feel like you're really (as lame as it sounds typing this) in an "oasis in the desert."  The other guests have those silly, serene looks stuck to their faces.  The staff is always smiling.  Everything just seems so...leisurely.

Don't even get me started on T. Cook's.  The service and food are impeccable.  At first, the portions may seem a little smaller than you're used to, but the flavors more than make up for this.  I've eaten here a few times and the wait staff are always pleasant and conversational without intruding on our meal.

My fiance and I are currently planning our wedding here in the small, private Alegria garden.  The Royal Palms was the first and last place we toured; we just absolutely love this resort.

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Crakker T.

San Francisco, CA

I went to the Royal Palms for after dinner drinks while visiting in Arizona.  The drinks were good, but failed to surprise for the price.  A glass of Woodford bourbon was $15.00.   That's crazy pricy since I can go to BevMo and get a 750 ML bottle for $25.00.  I guess that's the cost for the ambiance and the best air conditioned air in the state of AZ!

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Joe C.

San Ramon, CA

"Wow", that's what I can say about Royal Palms.  I just came here to take a walk around the grounds and I was amazed.  Many rooms have their own patio and face a central courtyard surrounded by lush tropical vegetation.  The pool was beautiful, and the fountain in the main central courtyard was a work of art.  The buildings are rustic and warm, and it looks like the restaurant inside is fantastic.  The landscaping of Royal Palms separates it from other resorts: it feels more like an oasis, and less like a desert.  The plumeria trees that dot the grounds smell wonderful!

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27

Lisa P.

San Jose, CA

Driving into the Royal Palms compound set the stage for a great lunch experience. The grounds and landscaping are great, colorful and relaxing, however it was the restaurant that left me smiling. We did not have a reservation during a rather busy holiday lunch crowd, but the maitre de'offered a table on the outside patio. I was all for that, but the people I went with were feeling chilled (being from Tucson and 60 is winter) and hesitated just a bit before saying the patio would be okay. The maitre de saw that short hesitation and made room for us in the dining room. All of the wait staff were just as attentive and perceptive. The food was very good, my cafe latte was fantastic.
For the price of a mediocre lunch at Applebees I had a great experience at the Royal Palms.

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sarah l.

San Francisco, CA

i feel so cliche giving another five! we just got back from a five day stay at the Royal Palms and it was just fantastic. there were only two small gripes:

1. the little cubby hole in the shower to put your shampoo in is at an angle and everything slides out
2. there's no iPod connector in the room- a bummer since they were just remodeled

honestly, everything else was amazing. the rooms, the pool, the grounds, the spa, the food and most of all the service. the cabana boys at the pool were totally friendly day in and day out- no matter what you were asking of them or how busy they were. anything you asked was answered with a smile and "You got it!"

and here's the kicker: tipping was all included on the front end. So they weren't even doing it to get a big tip!

at night, the grounds are dotted with little fire pits and couches where you can sit, sip wine and chat. there are also free pilates and yoga classes, and hammocks and croquet set ups around the grounds.

we couldn't have asked for anything more. i know it's in phoenix which is not always the most exciting place, but i'm telling you, this is a very nice destination resort for a conference, wedding or just chilling with a spouse or girlfriends.

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Suzanne S.

San Francisco, CA

The Royal Palms is royalty in the resort spotlight!  Only a few years ago, this beautiful location was slowly deteriorating into a mess of chipped paint, ancient tiles, and broken fountains.  With the refurbishment of the past few years, the Royal Palms has sprung up as though from a fountain of youth, while still keeping its wonderful, old-school charm.  
If you decide to stay, be warned that prices are over two times the price in the winter.  If you want to catch a break, go during the heat of the summer.  The rooms are frosty cool, and the gigantic showers and tubs are perfect for two!  Each casita was designed by a different interior decorator, and the main buildings are beautiful as well.
The crowning jewel of the Royal Palms is the SPA.  Oh my.  This place is absolutely luscious!  Be prepared for a pricey, but totally worth it, experience.  My husband and I had several treatments one weekend and all were performed in the duet room, which has soaring wood beamed ceilings, a fireplace, and a totally private outdoor shower with a waterfall spigot.  Our masseuses were very professional and discreet, and the entire experience left us both relaxed and happy.
In the words of Ferris Bueller:  If you have the means, I seriously recommend it.

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