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Category: Cajun/Creole [Edit]
3055 Olin AveJoin us for some good entertainment from Thursdays to Sundays, NFL Football, Weekend Brunch, Rock Band and Beer Pong Games!
Mon-Tue. 11:30 a.m. - 9:00 p.m.
Wed. 11:30 a.m. - 10:00 p.m.
Thu-Sat. 11:30 a.m. - 12:00 a.m.
Sun. 11:30 a.m. - 9:00 p.m.
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This may have been my first cajun experience so decided to try the well-known stuff like fried green tomatoes with shrimp remoulade. And the alligator strips was a hit! Both starters were tasty.
Call me a wimp but my jambalaya had me cryin after five bites. So my dear dh switched his pulled pork with me. It was okay, at least edible, and could have been less salty and dry. He liked the jambalaya - thought it was very well seasoned. Go figure. Had a sampling of friend's ribs but I've definitely had better. GF's Étouffée looked delish, but she wasn't terribly jazzed about it.
Great music was a big plus.
I'm updating my review because I've been back to Roux a couple times since they opened. I have decided to relegate it to being a good place to get drinks after dinner. It never gets that busy at the bar so if you don't want to elbow people out of your way at Rosie's head over to Roux for a drink. There's usually some live music inside and during the summer outdoor seating is recommended. I'm still not that impressed with the food.
Oh, and I think they finally did away with the wax paper for the corn bread. It can now be served on an actual plate!
I was excited when I heard that a new restaurant was coming to Santana Row. Four of us decided to… Read more »
So I've been here three times now and while I wasn't blown away by anything in particular I thought it was alright. The first time was for dinner. I ordered the shrimp and grits and was slightly put off by the fact that the shrimp tasted exactly like a ballpark hot dog in ketchup! It really did!
The second time I ordered the jambalaya rice and was very pleased. There were lots of big pieces of sausage and lots of shrimp. It's a little on the pricey side otherwise I'd probably dine here more often.
The other occasion was actually for a Yelp event with Kelly T! The appetizers were all yummy that evening and of course there was lots of good company ; P
Good food and great service. Would recommend!
It's been almost a whole year since I've seen one of my great friends from college. Not any old friend from college. Nicole was my very first college roommate. I remember freshman year like it was yesterday. Late night study cram sessions. Waking up in the morning to the sound of Nicole's cell phone alarm 10 minutes before class. Late night cravings for chili. Cooking everything via the microwave. The Killers. John Mayer's Continuum. I could go on! Our relationship was love-hate to say the least, but above all, we made memories that will last a lifetime, and she will forever be one of my great friends.
With that said, Nicole was visiting for a few days. Thanks to the darn Bay Bridge closure, we met in Santana Row...and this is the place where we grubbed. Because of the beautiful and surprisingly warm day, we chose to sit outside.
We both ordered lunch specials. Her the alligator po'boy sandwich (yes...real alligator) with a cup of gumbo and iced tea. I got the pulled pork sliders with gumbo and iced tea. Overall, it was a decent meal. We were surprised when our server brought out warm cornbread before the meal. That was the highlight.
My pulled pork sliders looked really good, but it was just alright. And yes alligator tastes like chicken. The gumbo was pretty decent, but lacked heat or spice.
I'd go again...just remember NOT to order the pulled pork sliders.
I've been to Roux a few times for different occasions. They used to offer fried oysters on their happy hour menu which was to die for. But on my recent visit, it had been taken off the menu. BRING IT BACK!!! The fried oysters will be missed.
Whether your sitting at the bar for a drink, on the outside patio area for appetizers or sitting down for a dinner, you can order all the buttery cornbread you want... and it's free!
The ambiance is especially great on Friday and Saturday nights when there is a live band to pump up the crowd.
Things to order:
$6 macaroni and cheese - gooey and delicious, and at a great price!
Fried chicken - the skin is crispy and the meat is tender and juicy and it is paired with mashed potatoes and cole slaw. Don't let the vegetables fool you, it is smothered in mayo and can give you a heart attack just the same. But it is one of the best cole slaws i've ever had.
4 Stars!
Much better this time around. got there 30 min before our reservations, and it was still happy hour (Voodoo hour), so we got some drinks. Morgan is an off the hook bartender and he made us a cucumber mojito martini and a mango mojito. My cucumber mojito was a hit and probably the best drink anyone in our group had there that night.
After our drinks were done, we were seated. The cornbread was a lot better this time....not as dry as my first time here.
I ordered the Alligator gumbo and the fried chicken.
Gumbo was great, and the fried chicken was the best I've had! mashed potatoes and cole slaw were actually really good too. I also tried the catfish dish, and that was fine.
Crabcakes were ok too.
After tonight's experience, I'm sure we'll be back again.
3 Stars
Not sure why my review was deleted. Since it's been so long since my review and I've been…
Read more »
went today because I was craving a shrimp po boy. I have lived in Louisiana, and I know what this type of food is supposed to taste like. The po boy was good.
The gumbo I had was very very tasty.
I will go back and try other stuff. I do think it is funny that they call their Jambalaya "jambalaya rice" for what else would this be exactly. I will try this next time.
This did hit the spot for what I was looking for/craving.
I love hitting up The Row for Happy Hour. We usually start off at Yankee Pier, head to Blowfish, and then end up at Roux. I wish I had a copy of their happy hour menu, but you'd find that they have a good variety of food and that everything's pretty cheap. The music coming from the live band and the nice bartenders also make Roux a good choice for any afternoon or evening trysts.
OH! And you can't beat the FREE CORNBREAD served warm and on trays by the staff. :)
Live music on a Friday night? Awesome. The atmosphere kind of makes me feel as if I'm in New Orleans.
Must haves:
*Cajun Fries-Sweet potato style
*Hushpuppies-Corn meal & green onion fritters served with tarter sauce
*Seafood Gumbo please! Shrimp, crabmeat, crawfish and sausage. A party in your mouth!
*Pulled Pork-Soooo tender and juicy it melts in your mouth. If you're not hungry, this can be shared. Their house BBQ that they serve it with is pretty good too.
Service was super nice and it was pretty crowded but that's expected for the start of a weekend.
The prices on drinks are just okay, not great ($10 for Belvedere or Goose tonics). The only item I got to try was the Cajun fries, which was good.
Inside Santana Row. For a non-SanJo-native not familiar with similar places for comparison, this place on its own gets that extra fourth star - the place did its job decent enough. It sure feels like a supperclub/bar/lounge that one could take a date to. To hang and eat as a group? Only if it's convenient for everyone, and everyone can afford it. The place was not overly crowded on a Saturday night, and the large quieter section had only a couple of tables occupied at any one time. Most everyone else sat at the tables near the large bar.
Bonus review: Went here for the SBC's Halloween UYE (http://www.yelp.com/bi...) and it was interesting to say the least. Lots of buzzed yelpeeps and happy-drunks who still managed to somewhat behave and not break anything. I think the theme was in-drag for guys and superheroes for gals, but only the gals dressed up and there seemed to have been a higher ratio of them than expected.
Milestone: the first Elite-status review...
I can only rate Roux based on their liquid libation service since I have never eaten anything here. The best tip I could give is to order your drinks at the bar and not the table. The drinks our waitress bought the the table were consistently weaker then those we were served at the bar, not her fault so I still tipped her well because she was very attentive and handled a large group gracefully. The bartenders are AWESOME, they are friendly fast and easy to order from. You don't spend hours waiting for a drink in fact I was served quickly everytime that I ordered. Definitely a nice place to grab drinks with friends and the atmosphere is fun too.
You know you're not at a kiddie facility when half the menu consists of alcoholic beverages....ummmm I think I'm out of my element. Where's the high chairs and colored crayons. Oh wait, my children aren't with me. I had the gumbo this evening which I would rate a 8 out of 10 defined by the fact that it consisted mostly of meat and shrimp. Filling. I also had a flavored mojito that was more tasty than intoxicating, so I guess a thumbs up for that. Overall. I'd come here again, if invited but would not go out of my way to dine here again.
The fried chicken was perfect.. perfectly golden brown (not the nasty dark brown from the oil) and super juicy and tender.. the red cabbage slaw wasn't too bad either....
up'd a star
For a first time, a solid three and a half stars. Granted we all went in during dead time in the… Read more »
Live music on a Wednesday night that goes until past 9pm? This earns thumbs up. Since it is SR, the appetizers and drinks are a bit on the higher price scale. The food is pretty good --lots of fried choices (although Louisiana cuisine isn't 100% healthy :) ). The bar area does have good standing space, but if the group is too large, this can be a space problem.
Overall a great open space to hang out and relax.
not even a whole star
don't even bother to go here
half hour waiting
terrible food
craw fish etouffee, came out like marinara soup with rice
hardly any craw fish in there.
i order a duvel, only get half a glass of foam for 8 bucks
a waste of money
Love this place, been coming here about twice a month for several months. Good for lunch and dinner.
Cons:
Slightly expensive, but it is at Santana Row so it is in keeping with the area.
Drinks are always hit or miss. Can't remember what I've ordered but some drinks have been amazing and strong and others have just failed.
Pros:
Fun atmosphere
Great for Groups
Great service
On the weekend there is a live jazz band
Plenty of parking in the surrounding indoor and outdoor garages
Food is always good:
Cajun fries: it is a must get! Thick steak fries with lots of seasoning, not spicy but very flavorful.
Cornbread (complimentary): Tasty and warm, but nothing too out of the ordinary.
Ribs and sweet potato fries: The ribs are always tender and moist, good about of sauce, and the sweet potato fries are skinny and slighty crunchy.
Jambalaya: My favorite dish; the rice is always perfect and has lots of large prawns. Very generous portion.
Mac and Cheese: Best I've ever had, creamy and has a crunchy topping added.
I highly recommend this place for lunch or dinner, and for special occasions for groups. We recently celebrated my boyfriend's birthday there (group of 20), I was able to reserve the large table in the back (semi secluded). Service was perfect and very accommodating. Everyone seemed to have a good time and enjoy their food. I used their regular menu, but they did give me the option of printing my own and picking out specific dishes. I would definitely have another celebration here.
I went to Roux last thursday with a friend for happy hour. I like the vibe at the bar. It feels kinda "Santana Row" up scale yet still has a chill atmosphere. You can wear jeans and a tshirt while the guy next to you is in slacks and a tie and neither one of you will feel out of place.
We ordered Sweet Potato Fries, Hush Puppies and Fried Okra along with Pulled Pork (sliders?). The trio came with a few dipping sauces. The sweet potatoes were nice and crispy, the hush puppies stayed super soft on the inside and the okra was crisp and slimey, just like it should be! ;)
They have a really good beer if you are into ales, called Red Devil. I became a fan! (maybe I'm late? LOL)
We finished the night with a Monster Bowl.. A very alcoholic lemonade that we could have shared with out neighbors at the bar!
Too top it all off, they have a live band on Thursday - Saturday nights!
Not too good, but not all that bad. It's a cute place, with some very fatty food. If you're in the mood for grease, this is the place! It's not pricey, and Santana Row adds to the atmosphere.
Onto the food, the chicken was OKAY. The cornbread could've been better, and the rice could've been more seasoned.
I haven't been here for drinks, but wouldn't mind one of these days.
I really wanted to like this place more than I did. To be fair, I'm from Louisiana and I KNOW great cajun food, Roux is not it! I was making better gumbo when I was a child. The food had no flavor, no heat, nothing that makes cajun food what it is. The crawfish etouffee left much to be desired. It totally lacked any complexity at all.
A friend who is not from Louisiana ordered the jambalaya and thought it was ok. I had to go back for a birthday, so I decided to order a dish that I couldn't compare to my families cooking. I had some kind of fish which I was only able to eat about two bites of! It was very salty and oily, not good at all.
The restaurant itself is cute. I would go again just for the ambiance and drinks.
I dragged my butt out to Santana Row to meet up with some old friends. I wanted to try something new, so I picked Roux. We had reservations, but there wasn't even a wait that night.
While we waited for the rest of our party to arrive, we went ahead and ordered some beverages. I went with the mango mojito( http://static.px.yelp.... ). My friends got a regular mojito and a hurricane( http://static.px.yelp.... ). The drinks were pretty good and we got to nibble on some warm corn bread as we waited( http://static.px.yelp.... ).
After everyone arrive, we went ahead and ordered. We go the Creole Crab Cakes( http://static.px.yelp.... ) and Fried Shrimp( http://static.px.yelp.... ) as our appetizers. My friend and I split the Fried Chicken( http://static.px.yelp.... ), Jambalaya Rice( http://static.px.yelp.... ) and the Mac & Cheese( http://static.px.yelp.... ).
The appetizers were good. The crab cakes were very flavorful and the fried shrimp were quite large....crispy and still juicy inside. The Jambalaya Rice was pretty tasty. I was afraid it would be too spicy, but it was just right. There was a lot of meat, but I wish there was actually more rice. The fried chicken looked good, but looks were deceiving. The batter was nice and crispy, but there was no flavor. I had to resort to using ketchup with my chicken. Another downer was the mac & cheese. It just wasn't cheesy enough for me.
My friends said that Nola's in Palo Alto is better. I think I'll have to try that out next time.
Came here last Wedneday night to celebrate a birthday. Also had a http://restaurant.com GC for $20 off $50 spent. We reached our limit quite quickly here.
Had the fried greed tomatoes and the crab ceviche appetizers. The FGT were pretty good, the sauce that came on top was delicious! The crab ceviche had some pretty good chunks of crab, but for the quantity you get for $8, it ain't really worth it.
Also a bowl of gumbo and the jambalaya to share amongst the three of us. The gumbo was aite....I haven't had much gumbo and can't really say it was up to par, but it didn't stimulate my tastebuds. The jambalaya was pretty good, it had a nice kick to it and was packed full of goodies.
Roux was pretty quite that night. Only a handful of customers through out the three hours we were there. Service was ok and we definitely appreciated our server's recommendations and helpfulness.
2 appetizers + soup + 1 main entree + 2 drinks still came out to be over $60+ after the GC had been deducted and tax + tip was added on.....don't think I'll be returning....
VANILLA COCONUT MOJITOS!!!!!!!!!!!!!!
We were trying to make night of hanging out at Santana Row starting dinner then drinks. After Yelping all the Santana Row Restaurants, Roux Louisiana Kitchen was the only one that seemed to have decent reviews and wasn't overpriced. So, Roux it was. We made reservations for a party of 9 on a Friday night at 8:30 PM.
FOOD:
*Fried Okra w/ Remoulade Sauce: Very tasty. The batter was well-seasoned and adhered to the okra well which was tender and still had a bite to it. The remoulade was more like a aioli sauce and added an additional kick to the okra.
*Alligator Strips: I've never tried alligator before and I'm always up to try new things. Initially, I thought it would have a tough texture, but I was pleasantly surprised. It tasted like calamari but was more tender and had a meatier texture.
*Jambalaya: Ehh, it was just ok. I love spicy foods and when I requested that it be made spicy, the waiter said it was "already" spicy. But, when I tasted it, it was NOT spicy at all and didn't have any kick to it. I expected the dish to be dry as opposed to be mushed up in the tomato based sauce. The shrimp was tender, the chicken was a dry and bland, and the sausage was just sausage; overall nothing special.
*Beer Battered Fried Chicken: My friend's bf ordered this dish and we swapped some of our dishes. Although the chicken was tender, the piece I had tasted like a chicken strip you can get from Denny's, IHOP, or any other chain restaurant. The batter was thick and fell off the chicken very easily. I highly doubt the batter was "beer battered" as it should have created a light, airy coating. The seasoning from the batter was more salty than opposed to being well seasoned with spices.
*Mac and Cheese: Probably the BEST dish of the night. The elbow noodles were cooked al-dente and was smothered in cheesy goodness and topped with toasted bread crumbs. YUMMY! And, it was a pretty large portion as it was a side dish.
*VANILLA COCONUT MOJITOS: As you can probably tell, this was the highlight of my meal. I'm normally a GG tonic gal and stray away from mixed drinks because they tend to be sweet. But, the mojito wasn't too sweet and was more flavorful than anything. I love vanilla and coconut; so together, it was a perfect combo. The rum tasted as it was infused with vanilla beans and marinated in coconut. YUM!
SERVICE: Very meh; I expected the waiters to at least check on us once to see how everything was, but they never did. I had to flag them down for another drink and when the bill came; my gf had to physically get up and give it to another waiter.
DÉCOR/AMBIANCE: The bar area has live jazz music and made you feel like you were in New Orleans. The décor in the dining area had a different feel; it was very dramatic, rich, and plush. I love the high ceilings with the large stunning chandeliers. The red walls and rich wooden fixtures, tables, and chairs made you feel you were in a much fancier restaurant. Tables were spaced out enough, so you didn't feel constrained or you can hear your nearby neighbors convo. Overall, this is a great place for large groups.
If I did return, I would definitely stick with the VANILLA COCONUT MOJITOS and the apps and sides. The entrees were very mediocre and aren't worth the trip back.
Roux Louisiana Kitchen wasn't what I expected. I thought it'd be a good hearty little southern food joint. Located in Santana Row, though, this was not the case. The prices were higher and quality lower. However, the décor was beautiful. There were a lot of reds and golds, and it also held a comfy and fun ambience. That might be because there were birthday parties and after work drunkies, though. :)
We ordered the ceviche to start with. It was certainly good, but it was much sweeter than we expected. I ordered the Jambalaya, which was very bland, IMO. And that's not being harsh in any way because, when it comes to jambalaya, I am very easily pleased! It just didn't do anything for me, I don't know how else to put it. My friends both ordered the filet mignon. They thought it was a great steal for only $20! I agreed! :) They absolutely loved their dish. It didn't seem to be a normal combination with the filet mignon, fettucine, and chipotle sauce, but it was tasty, nonetheless.
Note: cocktails are so not worth it here. I got a pomegranate martini and it was tiny and, again, didn't do anything for me.
To sum up my experience here: I was not impressed.
Another year, another trip to New Orleans, another 1001 reasons to absolutely despise Roux. There's a massive thunderstorm going on right now in NoLa, and I cannot think of any better way to kill the time than updating my review of this deplorable South Bay establishment.
After seven days in this fantastic city - it'll be nine by the time I leave - I cannot believe I had the grace and compassion to give Roux two stars. You can find better Louisiana Kitchens inside the fratboy-overrun strip clubs, frozen daiquiri shops, and booty-rap bars that line Bourbon Street. No Joke.
Roux is a miserable farce. I'd rather drop a grand on a last minute plane ticket to NoLa, burn vacation days, and risk a lightning strike or two than return to this depressing Santana Row mockery.
This place fits very well in Santana Row. One place it would not fit, however, is New Orleans.… Read more »
I violated my 5 minute rule and was sorry. If I don't get at least an acknowledgement from a staffer for 5 minutes after I have been seated, I leave. 3 staff member walked right by me and said nothing. The place was only about 60% full. The House salad was great but the Crayfish Etoufee was barely warm, and the two crayfish in it were very lonely.
Will NOT be back.
Had the Veggie Jambalaya and for being vegetarian it was not bad. Good load of veggies and the rice was done perfectly. One of the better dishes I had at Roux
I came here Friday night because I needed a drink! It was a rough day! How rough was it? So rough… Read more »
I was there at Roux's grand opening on March 13, 2008 and it was truly packed with party goers and adults making no room to move anywhere. Soulful jazz and upscale décor creates a realistic reminiscence of an everyday Mardi gras setting in New Orleans. I vowed to go back and try their foods and spirits one of these days, and it happened to be at a SBC UYE Halloween hosted by Jezzabelle (see Yelp's past events for more information on the party).
The following review is solely based on customer service, ambiance, appetizers, and beverages. On Saturday, we had the whole breezeway patio area reserved for our UYE Halloween party after I made a quick phone call to the Operations Manager of Roux at corporate. The staff organized the area to have several tables, chairs, and couches to use at our disposal. Slowly people began to trickle in starting from 7pm. Jamie (sp?), our hostess, accommodated all our needs and ran tabs for drinks and appetizers when ordered. Several orders of appetizers I saw including Cajun potato wedges and sweet potato fries came out wrapped in a checkered tissue and served in a spiral metal cone. Deep friend Alligator Strips were delivered hot and still steaming. I think I even saw hushpuppies. As for the drinks the bartenders whipped up, various people had their Hurricane (a concoction of different beverages with a touch of orange slice and bubbly dry ice), Orange kamikazes, Gin & Tonics, Long Islands, Rum & Cokes, and Mojitos. I think the big hit was their Hurricanes with the large goblets. There were at least 3 orders of the beer bongs at least three feet long each. Appetizers: $7 to $16, Entrees: $14 to $26, Specialty Cocktails and wines by the glass: $8 to $12. I hope everyone had a great time, and I know I did! Live jazz music filled the air until 10pm and hip hop/r&b music took over afterwards making the SBC ladies almost uncontrollable. Everyone was jolly and relaxed by night's end. Jamie was kind enough to keep tabs for those who wanted to pay individually. If I remember correctly, I had a pint of Blue Moon, an Orange Kamikaze, a Mango Mojito, and a Purple Hooter all put on my own tab. I even bought a Hurricane for my new found friend, Vy. I got to taste one piece of Potato Wedge from Sammie and it was spicy and hot. Unfortunately, they closed the patio section by 11:30pm ushering everyone to go inside the lounge area. But the good times didn't stop and continued until I left. Before I left, I made sure I thanked the Assistant Manager, Julie, for reserving the entire patio area and introduced myself.
I will definitely have to go there again for dinner to try their amazing looking entrees and different mixed alcoholic drinks. I know everyone had a great time at Roux and so will you; even if your party was not as big as ours, nonetheless, you will feel right at home!
Since I was still craving cajun food after my trip to New Orleans (or N'awlins, according to my friends), the BF took me here to try and satisfy them.
Walking in, there were a ton of Mardi Gras beads and masks everywhere with comfortable seating and a huge bar on one side of the restaurant. We were seated promptly and I was excited about the Hurricane. After having a few in New Orleans, I just wanted to savor having one at home. It was pretty yummy.
I ordered the etouffe and he got the Jambalaya and we shared cajun fries. The etouffe felt like it was missing something and he didn't like his jambalaya. The food was more on the bland side. After spending a week in New Orleans, I expected the food to be more flavorful and very bold.
I wanted to recapture the taste and feel of Louisiana food and Roux just came up lacking. I guess if you want real Cajun food, you just gotta travel to N'awlins for it.
ROUX you're delusional
I like your corn bread, but don't throw your money at me.
Was having a great time with friends until the bill came up. Came here with a group of 11 people to celebrate a good friend birthday and received a check for $22 cake cutting fee $2 per person. Our waitress failed to mention that there is a cake cutting fee.
What if we went with like 20 people the fee would be $40????????
OH YEAH WE CUT THE CAKE OURSELVES. THERE WAS NO SERVICE CUTTING THE CAKE!
The waitress takes a few minutes to get the manager. The manager said that all she can do is give us $6 off ... we don't accept...she said ok $10 off. THEN....
BAR manager comes out of no where and starts saying that he will give us the 11 dollars and proceeds to take the money out of his wallet. ((Ummm where did you come from? And WHY are you talking???))) Please assess the whole situation before you think you know it all...he didn't even know the whole story....
HE throws the money down. I was SHOCKED. UMmm HELLO it obviously wasn't about the money it was the principle of it all. If you told us in the first place about the cake cutting fee we would have been fine with it. MAAYBE you could have said something to us in the first place. MAAYYBE you should have served us the cake then!!!
You can keep your change. Whoever hired the BAR manager bald no hair guy........man were they wrong!!!!
The lady manager was waaaaaaaaaaaay nice. I can see why people hired her to be manager she was understanding and understood that we just wanted better communication. She was sorry that there wasn't better communication. She took the cake fee off.
FIRE the bar manager guy and ill come back! ha ha
The food was decent, and the decor was nice. Ok now let's get to the review.
A group of us (11 total) came here to celebrate a friend's birthday. We were originally going to go to Maggiano's, but decided to come here and try something new. Man what a mistake. We told our server that this was for our friend's birthday, and asked her if she could bring out a cake we bought for us to eat later on during the night. She cheerful said that it wasn't a problem. Normally this would have been fine, but she forgot to mention that there was a CAKE CUTTING FEE OF $2/PERSON. We had no clue of this. At the end of the night, we receive the bill and BAM, $22 for a cake cutting fee. If we had known about this in the beginning, we wouldn't have eaten the cake there. The cake cutting fee cost more than the cake itself, isn't that ridiculous?
Still, the point here isn't about the money. It's the principle. If the restaurant had told us earlier about the fee when we asked about the cake, then this would be fine. But no, they said nothing. I would expect a restaurant of this class (their prices are not cheap), to see the mistake they made and quickly move to correct it. But no, they said at first there was nothing they could do. This didn't seem right so we spoke with the manager, and she reduced the cost down to $11. Now once again, this isn't about the money. It's the fact that the restaurant made a mistake in not telling us about the fee.
To make matters worse, the bar manager came and began ridiculing us saying we were making a big deal over $11. He then proceeded to pull out his wallet and said he would pay for it. Of course this was all with a sarcastic, mocking, demeaning tone of voice. Who the hell does he think he is?
In the end, they took of the $22 fee. We paid the bill, and left.
Do you know what would have most likely happened if they apologized from the beginning and took the $22 off right away? We would have been shocked, surprised and pleased with the way they handled the situation, probably left a bigger tip to compensate for the $22 fee they removed, and left them a wonderful review on yelp.
Sad to say, this is not the case.
Good luck to anyone who decides to try this place. Watch out, they might charge you a fee to sit down, a fee for an extra napkin, and a fee for straws.
I came here for the first time to attend a UYE ( Unofficial Yelp* Event for those who are not familiar with Yelp*onics). I was happy that they did not charge us a cover like some other spots in Row like to do.
The host/security were cordial. Once inside the place was poppin! Our group had the whole patio area, which was nice because the people walking by surely saw how spirited we were, and probably figured that they had better check this spot out!
The only food that I tried was the complimentary corn bread, which was good. My date bought me a Hurricane, which was served into a huge goblet, garnished with pineapple, and dry ice! After that it was like...
Hurricane... but you can call me slurricane...
HAHA! It was totally worth $12. The staff at Roux were great for putting up with us! I will definitely be back for dinner some time.
This was the "after party" for the Club One event. Well for honey lady and I, and we wanted a beer bad. So with Micheal H, Jeannette Z, and the SBC we hoped in to have a cold one.
The drinks are great looking and tasting. The beers good and crispy cold. and I love the out door seating with the big comfy chairs and couch. Now, one thing that did throw me off, the bathroom.
The urinal was like a foot and a half off the ground.... I felt so tall. But I have to wonder if they might get lots of " little people" in here. Or maybe hobbits, its just weird. Made me feel like kneeling, but then again, its a bathroom in a bar/restaurant.
Oh - I can't believe I neglected to mention the grits! The grits! Cheesy rich warm goodness. They get upgraded to the rare five stars for that.
I adore the New Orleans gothic decor here, but more importantly the food is fantastic! Great… Read more »
Decor is nice.
Food is eh.
When we walked in, it took us awhile to find the host; you have to look past the bar to find the lady. She gave us our buzzer and she said we can sit at the cocktail area and drink and what not. So we sat down and started off with an appetizer and drinks before the rest of our party came. The cornbread came first before the menu. ODD, but whatever....we were starving!!
We ordered the fried okra and 3 drinks: mango mojito, pomergranate martini and dragonberry martini. ALL WERE DELICIOUS!!
As we are enjoying our drinks, the hostess came over and ask 'so are you going to sit and eat here?' And we all had a ? look on our face. What she shouldve said first was 'your table is ready, did you want to go there now?' but whatever....
So we said 'ok' and thought that she was going to help us bring our drinks and food over, but no-she actually stood there and pointed to our table and watched us move our belongings....we made like 3 trips between 3 girls....now doesn't that look wrong??? At that point, my experience was going a little downhill, but I tried to make the best of it.
The rest of our party came in around 9:30 and our new server came over and asked if we were ready to order and here was our list:
2 jambalayas
1 fried chicken
mac n cheese
cajun fries
fried shrimp
Jambalya- really good
fried chicken- FAIL!!!!! it was soft, but realllllllllllllllllllllllly bland!! I wanted to go get some popeyes afterwards. I LITERALLY TOOK ONE BITE AND NEVER TOUCHED IT AGAIN...I'M FROM THE SOUTH & THIS WAS A BIG DISAPPOINTMENT
Mac n cheese- cheesy!! =)
Cajun fries- how can you go wrong with fries?? THIS PLACE SURE DID
WOULD I BE BACK? only for the drinks and fried okra...thats how bad the food was =)
The live band on Saturday nights will crank out festive melodies; I think my ears rang a bit as I walked outside. You really can't hear a thing if you sit in the bar area, which we did in lieu of waiting 30min for a table, but dining outside on a warm summer night is another option. A smart looking waitresses took our order while sitting on an open chair at our table, in the midst of this bustling, gregarious space dripping with rich colors and over-the-top chandeliers. Oh, and the bartenders put on fire-breathing shows every once in awhile. One warning: This is American-Creole food in an imitation Louisiana setting. Try Louisiana Kitchen in Berkeley for some truly authentic Bayou cuisine.
++ | Blackened Catfish |
Soft flaky catfish w/a good amount of spice rub. Great pairing with sautéed zucchini & a very cheesy potato
Alright to try:
Filet Mignon - Cute "lollipop" of steak
Jambalaya Rice - Nice light kick; definitely order something on this side of this to break up the monotony of rice
Big portions (we split 4 plates amongst us):
Dinner for 6 = $15/person
Came here again before the clubone event.
Ordered the Crab white fish Cajun ceviche & creole tomatoes salad- there was plenty of crab, some fish but this dish just lacked flavor. When I ordered the first time a couple months back, it was so much better. The creole tomato salad was just sliced tomatoes on the bottle of the plate with the ceviche on top... Toasted bread crackers with sea salt on top were served with the ceviche with sliced avocados.
Fried Okra with remoulade sauce- the okras were sliced in half lengthwise, battered and fried. These were tasty, maybe more seasoning on the batter would have been better. The remoulade was too mayo based flavored and lacked any other flavor it was suppose to have.
Hush Puppies-corn meal, green onion with tartar sauce- these were perfectly cooked and went well with the tartar sauce.
Gumbo- shrimp, oysters, crab meat, andouille sausage and okra stew- got the cup size, it came out in a small dish like, maybe 6 big scoops and it was gone. The gumbo came out like a jambalaya, filled with rice and one piece of each item in the stew.
Jambalaya-chicken, shrimp and andouille sausage- this dish was the most flavored dish and the shrimps were cooked perfectly. There was chunks of chicken, kinda on the dry side.
Pulled pork- fries and house BBQ sauce- the pork lacked flavors and was dry. The plate just came with fries on the side and a chunk of meat on the other side. They did give a lot of meat, but it was just plain served alone. No bread or anything. You had to dunk the meat in the sauce to get any flavors out of the dish.
Overall experience, this place just lacked flavor, period. The service wasn't bad and the live bad wasn't either. Just wish they had more flavors.
Thought this place would have been better, but it wasn't too bad.
We had the Crab-white fish Cajun…
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This was my first time going to Roux after the YEE in Club One.
I plopped myself down at the bar and ordered a Malibu and pineapple juice. They didn't have Malibu so they had to substitute for Captain Morgan something or other. The drink was good the bar tender was fast. I also had a Washington Apple shot with a few of the Yelp girls that was pretty nice.
I chilled at the bar for a few minutes. I watched the bartenders pour a couple of those beer canister things. In true SBC fashion there were quite a few poured that night.
There was some good music playing but no real place to dance. I saw quite a few people grooving in place. Dancing and drinking go hand in hand. That's my favorite way to burn off my alcohol.
I didn't get a chance to really eat any of the food there other than a few fries I snagged. I'll try to stop by another time for lunch or dinner. It's a chill spot that's not sooo Santana Row that it's off putting like some places on the Row.
Went to this place for girls night out, with a group of ten ladies, we all ordered different stuff, and got to sample one an others food.
Negatives: over priced, decor was cheap looking and cliche "New Orleans" I feel if you're going to charge a little more for your food, you shouldn't have a cheap basket of condiments on every table, and serve your butter in plastic cups. They served each person an individual piece of cornbread, which was pretty sweet. No problem there, but then they gave us a honey butter for the already really sweet bread, I would have preferred a savory butter with a sweet bread or vice versa a savory bread with a sweet butter, not sweet on top of sweet. You know contrast of flavors? Anyhoo, I was confused when they brought out my $16 appetizer, I thought, "Did I order a huge salad with a side of crab cake?" Nope but that's what I got. Two little crab cakes and a mountain of lettuce. Mac n cheese was the worst I've had in my life! And I know mac n cheese, just check my pics! It was yellow, I mean yellow yellow like, mustard??? What the heck??? With a bread crumb topping. Where was the cheese at? Jambalaya tasted like rice a roni, fillet minion over pasta needed some SALT!
Positives: I have to say fried green tomatoes were VERY good, my fried chicken was good, pulled pork sandwich was yummy! And sweet potato fries were great!
So over all the negative outweighed the positive, for me. The service was ok, the food was ok, ambiance ok. Just an ok place not terrible, but not great either, just friggin OK!
I have to say that I am a fan of this place. The decor is really fun --it feels like you're at Mardi Gras. There are masks and beads on the walls. It's a party type of restaurant. They have really comfortable couches and seats in the lounge area to mingle with one another --or get close whichever you prefer ;)
Four of us went here on a Friday night around 10pm and we were seated immediately.
We had a very nice waitress who was extremely attentive to us. We were greeted at the table with delicious fresh baked corn bread and whipped butter. The corn bread was really moist and soft.
Food Ordered: Mac 'n Cheese, Creamy Cheese Grits, Onion Rings, Fried Okra, Pecan Crusted Halibut
Drinks Ordered: Maker's Manhatten, Mango Mojito, Lucid Absinthe, Louisiana Lemonade.
The Mac' n Cheese was really good --so good that we had two orders. This was an all around pleaser across the table. It was creamy and full of deliciousness.
The Creamy Cheese Grits was probably the favorite out of everything that we had. It was a deep friend cheese grit --how can you go wrong? We had two orders of this as well :)
The Onion Rings were tasty and the batter was really good. The Fried Okra was delicious --but this isn't for everyone.
The Crusted Halibut was surprisingly really scrumptious! The white sauce on the halibut complimented the dish very well. The pecan crust was done just right. I would definitely order this as my main dish next time I come back.
The Marker's Manhatten was kind of gross... I would not order it again. It was way too strong and bitter.
The Mango Mojito was tasty and descent --nothing special here.
The Absinthe was definitely interesting. It was presented to us with a device that looks like it belonged into a drug making laboratory. The drink was gross but we definitely finished it up! The presentation of it was worth the price. It looked like a hookah for drinks and there was ice cold fog coming out of the device as well.
The Louisiana Lemonade was so good! It's huge too! It was the right balance between sweet and sour and the alcohol amount was just enough to get the right buzz kicking in.
Sometimes they also have live music/bands play on certain nights. I know that they have different varieties of genre. I think they have a lot of Jazz bands play there as well.
I do look forward to coming back with the same, if not better, experience.
San Jose, CA
Category: Cajun/Creole
San Jose, CA
Category: Greek
San Jose, CA
Category: Cajun/Creole
San Jose, CA
Category: Cajun/Creole
San Jose, CA
Category: Sandwiches
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