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Robert Cromeans
Category: Beauty and Spas Hair Salons Hair Salons [Edit]
3930 Las Vegas Blvd SSte 112
Las Vegas, NV 89119
Neighborhood: The Strip
(702) 632-9390
- Hours:
Mon-Thu 10 am - 7 pm
Fri-Sat 10 am - 8 pm
Sun 10 am - 6 pm
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Garage, Valet
- Good for Kids:
- No
- By Appointment Only:
- No
- Wheelchair Accessible:
- Yes
9037 Salon is a collective of the most passionate and acclaimed hairstylists and colorists working in the industry today. We are dedicated to our… read more »
20 reviews for Robert Cromeans
20 reviews in English
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Review from Laura D.
I have been visiting this salon, all the way from Montreal, for the past 3 years and have always walked away with a fabulous cut. However, recently, (June 2011) they changed the concept a little and my regular stylist Mark is only in town to see clients once per month, and today, I missed him by a week.
Alas, with the concept change there is a deal in the making. No Groupon required! 25$ gets you a wash, cut and style. Sure, the hairdresser will be fairly new to the salon, but is supervised by a high level hairstylist. I saw Laurie and she spent a good 15 minutes talking with me about what my expectations are and discussing several ideas for which direction to go with my hair.
The experience was just as wonderful as it has always been with Mark, with every detail being explained and primed to perfection.
In the end, if Mark were in town, I would definitely book with him, even without the 75% savings. However, should he not be around, I would gladly book the 25$ cut again, it is one of the best deals on the strip. -
Review from Brandon C.
Huntington Beach, CA
During a week long trip in Vegas I knew that I'd need a haircut before heading back home. So, what else did I do than pull up the Yelp app of course. At the time this was listed as the ARCS at Mandalay Place, but is now Walk In Salon by Robert Cromeans. I know that a lot of hotels have salons, but I wanted to have a plan in advance to avoid being trapped with high prices. Luckily for me, Walk In Salon is the ideal place to go and where I ended up.
I was concerned that there may be a wait, based on some of the other reviews. All I did was show up a little after opening and I had no problem getting immediate service. It was an enjoyable experience all around, to viewing the black and white decor, and of course those blowdryers hanging from the air (see pic). My hairstylist asked lots of questions to ensure she provided what I was looking for, and offered some good suggestions for my next few haircuts (wherever those might be). I'm used to hairstylists acting like they don't give a damn, other than caring about getting the next person in the chair. For only $25 it felt like I was being pampered here.
I wish they had a place like this back home! Maybe a good excuse for some more Vegas trips...Listed in: Sin City Sanity
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Review from Jean G.
Bullhead City, AZ
PROS: *** GREAT HAIR CUT *** GREAT COLOR *** $50 COLOR *** $25 CUT ***
CONS: *** 3 HOUR WAIT FOR APPOINTMENT *** 3 1/2 HOURS FOR CUT & COLOR ***
I had been wanting to try WALK-IN for a while, and yesterday was the day. I drove into town, and "walked in"... only to be told there were no openings for 3 hours. To reserve my spot, I had to leave a credit card on file. If you cancel your appointment 2 hours in advance, your credit card won't be charged.
Killing 3 hours in Vegas is easy, so I went ahead with reserving my slot, and went shopping and out to eat.
Got back to the salon 15 minutes early, and was seen almost right away. The staff had to contend with an upset client first, but apologized for keeping me waiting.
Erika asked how I'd like my hair, and when I said I'd like a more vibrant color, she replied with, "WHAT?!" More vibrant, color, not my mousey brown.
So we went to the color bar, and she showed me a book of hair samples. She matched one swatch to my own, and explained how I could have any shade within that range, from black to orange to purple to red. Stunning colors by Paul Mitchell. I first picked a purple and asked if she thought it would go with my skin tone. She said no, too purple. So I chose a wine/red, and she added a bit of brown to it.
Coloring took a long time. Waiting for the color to take took a long time. I read three magazines, cover to cover.
Finally it was time to wash and condition my locks. Erika did a great job with that.
Then she combed and dried my hair... which again, took a long time.
In all, I was there for 3.5 hours.
Once my hair was completely dry, she asked how much I'd like taken off. At first I wanted it cut to my shoulders, but after seeing the GORGEOUS COLOR, I didn't want to cut that much off.
Erika trimmed my hair and took out much of the bulk which is what I LOVE about Robert Cromeans! They give an EXCELLENT cut.
Atmosphere of the salon is actually dull. I went there for 3 years when it was ARCS, and ARCS popped with stylish clients and experts! This salon seems cold (not temperature wise). And there was no toilet paper in the bathroom.Listed in: When In Vegas
1 Previous Review: Show all »
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5/7/2010
Brooklyn is the best! I've been seeing her for 2 years and wouldn't dream of going anywhere else.… Read more »
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5/7/2010
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Review from David S.
Mountain View, CA
This is the 'Walk In' salon in the mall between Mandalay Bay and Luxor.
It's far, far cheaper than the other Robert Cromean's nearby. This is the place for us proletarians who want to splurge. You still get the hair wash with scalp massage, tea tree shampoo, the full deal, just less of it and in a more low-key environment.
Walk-ins only. I had to kill about an hour before my cut. Easy to do with the restaurants and mall there.
The place is modern and with funky graphics all over the wall, some reminiscent of Fairey with his new red/white/black motif with repeating patterns plastered up like posters. One wall with female legs on the bottom / scissor handles on the top simultaneously creeped me out a bit and made me think of The Wall.
April cut my hair, and she did a fantastic job. Best haircut I've had in years. Worth the splurge. Definitely ask for her by name. She'll also give you good advice on places to go spend time at downtown that are a nice antidote to the weirdness of the strip. -
Review from Andrea B.
Las Vegas, NV
If I wanted service like this, I would have gone to a $12 haircuts place. Pay the extra money and go to another hotel.
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Review from Dani M.
Las Vegas, NV
I called up this salon last minute to get my hair done before a convention. Thank the world they could get me in on a Sunday. After running around for the last 2 weeks I needed a weed wacker to be taken to my hair. They sat me with a very young stylist. We discussed what I wanted done and she began foiling my hair. After a wash we began the cut. I showed her a pic of Cary Mulligan. She did a beautiful job on the cut and after paying only $75 for my service i thought she more than deserved a $35 tip. At least 8 other co-workers where in the salon and complimented my hair.
The problem arose when I went to meet a friend for dinner after word and i hear "OMG the back of your head!" What what? She dragged me into the bathroom flipped open a mirror to show me the back of my hair, striped like a tabby cat from bleach spots. Obviously a rookie mistake, she had colored my short hair before cutting it not knowing how short I was going to go. But I can't believe ANYONE would have let me walk out of the salon like that. I called the salon and left a msg for someone to call me, they had already left for the day so I had to go to CVS to pick up some at home dye to try to correct the mistake.
No one ever called me back and so 2 days later I called back pretty peeved. I asked to speak to a manager and they told me "she had left for the day" (it was 2pm on a Tuesday?)
After getting into a brief argument on the phone with the receptionist (who asked me "so what do you want us to do about it?") She booked me for an appointment with a "senior" stylist. I went in on Thursday and another girl fixed my hair for free. It looks fine now.
I would just say if your looking for an experience in a professional salon, this isnt it. They didnt offer me any free product, an apology or even a slap on the ass on the way out the door. Although I am happy now with my hair I will probably not come back. This place is just a glorified barbershop. -
Review from Julie H.
This was my first haircut and style at ARCS. I called the same morning and booked a cut and style with Chris who was very friendly and talented!
I got to the salon at noon, and I was immediately greeted and offered a drink (iced water with lemon and a slice of cucumber- so fresh and yummy!). I changed into a robe and sat down. Chris asked me what I was going for, I told him lots of volume and loose curls and off we went to the lather station. This was my favorite part of the whole experience! Instead of having to lay all the way flat and putting your neck on an uncomfortable, hard, cold, sink edge, you just sit and a HEATED neck brace is placed under your slightly tilted back neck. There was also a foot stool at the bottom for added comfort. This absolutely made my shampoo so much more pleasurable, especially with the warm neck brace. At first when I looked at the prices, I thought it was really pricey, but the neck and scalp massage makes up for it!
This salon is located in the Shoppes at Mandalay Place. It is really beautifully and uniquely set (the blow dryers hang from the ceiling!). Chris called my haircut "the money maker" and even showed me some tips on how to style it when I'm at home. At the end, they show you the products they used on your hair and ask you if you're interested in purchasing them, but they never pressure you into a sale. My hair never looked better and I felt great when I walked out. Don't be put off by the prices here, it is definitely worth your money. Super friendly, talented, and helpful staff, amazing set-up and amenities you won't get anywhere else! I can't wait to come back in a few months to get my hair done again at ARCS! -
Review from Dina A.
Los Angeles, CA
I used to fly to DC to get my hair done every 5 weeks as I could not find anywhere I liked in my new city of Vegas..that is until I met Jennifer at ARCS. She is superb... updated my do... and my color and gives a killer scalp massage to boot.
The prices are EXTREMELY reasonable for a salon on this caliber. -
Review from Brynn S.
Phoenix, AZ
Love this place. I'm a local and we are blessed to have some fantastic salons all over town but this one is my hands down favorite. Mainly because of my stylist Chantelle. She is a freaking hair genius. Every cut and color I have ever gotten from her has been spot on. She even goes a step above and beyond asking if I want to be styled out with waves. My hair is naturally fine and stick straight and I've given up on curling it myself because it never holds but Chantelle manages to make it look amazing and it lasts all night long.
Everyone else in the salon is super friendly. The woman who works the front desk is very nice and was extremely understanding when I totally slept though one of my appointments and rescheduled me in the blink of an eye without any attitude (which is uncommon for Vegas). Mark ( I believe is his name) is always friendly and takes the time to say hi to clients that aren't even his. I know some reviews have mentioned that it is pricey for services here but it is money well spent if you leave looking like a million bucks. Ask for Chantelle and you won't regret it. Hair genius, I tell you!! -
Review from KiKi L.
Washington, DC
Let me tell you something...this place is awesome and Jennifer is super fun to work with! I had my hair coloring done and a Brazilian Blowout and I couldn't be happier...*sigh*
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Review from April R.
North Bend, OR
Wow....what an awesome experience! I was visiting Vegas for a few days and before I had left home I had received the worst hair disaster of my life.... I was almost embarrassed to go into the ARCS. My hair had been fried and the cut was horriable. Now I have beautiful color and the coolest styled cut. Brooklyn was the best......by far the finest salon experience I've ever had! If you're in Vegas you gotta go see Brooklyn....she's really the best!
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Review from Erynn F.
Gilbert, AZ
I went here to go get my hair done to look cute for the night and they did a awesome job!! I got my hair done by Chantelle and loved her! I will go back to her every time I am in town. Highly recommend this salon, my friend also got her hair done and hers looked great also. They also give the best scalp massages, would go back just for that.
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Review from Samantha W.
Las Vegas, NV
pretentious! thats all i can say. The front desk girl, gabby is really rude. I was super upset about chantelle chopping off all my hair when I had asked for it to only be trimmed and take a little weight off of it. She decided to take a razor to my hair for 30 minutes and ruin my curls! you cant do that to curly hair! Than they charged me for an extra treatment to my hair that I did not have done. I spoke to the receptionist to complain, and gabby had basically laughed when I told her it was a horrible cut. I explained to her that my manager use to do hair and he couldnt believe that hack job she gave me! She never offered to return the service that I was charged for that I did not receive and she told me that its not the stylist fault my hair came out badly its the texture of my hair. I didnt buy enough products and blah blah blah. I don't know if I want to blame chantelle or blame ARCS for not giving these girls extra classes to go to or good training. I have been here probably 5 times. Why i kept going back? i do not know, i thought maybe it would change. Nope! this place is better for people visiting out of town. Not good for locals who are looking for a consistant hair stylist.
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Review from RL. C.
Las Vegas, NV
My heart belongs to Whitney.....and Kate...and Ross. They are amazing.
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Review from Charles S.
Las Vegas, NV
Super friendly staff! Always a great experience! Rachael is on point. Been coming here for four years. Never disappointed!
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Review from Angie G.
Martinez, CA
I am a hairstylist and always wanted to go to ARCS for a haircut. Robert Cromeans is my idol in this business and I know he runs some of the best salon teams out there. On my recent trip to Las Vegas I walked in for a haircut. They where able to take me right away. That was impressive. Chantelle gave me a great consultation. I allowed her to do whatever she wanted as long as i could keep my length. She didnt touch my length and gave me one of the best most balanced haircuts of my life. I will go back and see her every time, and i hope to work for this company someday.
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Review from Andrea L.
Las Vegas, NV
I have been frequenting Arcs for the last two years and I love love love it!!!! Rachel is the best stylist ever!! No matter what she does to me I always look amazing. If you haven't been there you should go! The shampoo alone is worth the trip:)
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Review from Jill J.
Castaic, CA
I came to ARCs last year when I was in town for a trade show. I loved my haircut from Ben and was looking forward to coming back to Vegas for another cut. When I tried booking today, I was told he was no longer working there. Does anybody know where he went? It only states Ben on his old business card so I don't even know his last name.
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Review from Tracy M.
Las Vegas, NV
Take it tom a local, this is the best salon in town. It's my happy place. Kate is supremely talented & adorable to boot. If you want extensions, a great cut or color, she's your girl. Ross (who sometimes works in the downstairs salon) is my other fave at ARCS. Very talented with those scissors and master of color. When an alleged "blond master" in town couldn't manage to get my friend's color right it was Ross who got her to the blond she wanted. Best scalp massages/shampoo you'll ever have. Customer oriented. Great vibe. Great talent. .
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Review from K T.
Phoenix, AZ
This place was fantastic!! Came in for a pedicure and got much more than I expected (I guess I've been in AZ too long now)! Great service and my feet were very happy! Thanks!! It may be $50 but with salt scrub, moisturizing mask AND lotion rub down, it was well worth it! I am definitely coming back and would recommend to my friends.
