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29 reviews for Ritz-Carlton Philadelphia
The Ritz is the end all be all of Philadelphia hotels. Great views, gorgeous building, and outstanding service. My husband and I got married at the Ritz just a month ago, and it was everything we thought it would be and more. The reception food was amazing, the service was impeccable, and our honeymoon suite was breathtaking.
If you're looking to indulge do it at the Ritz. If you're looking to get married, do it at the Ritz. It's worth it!
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Wasn't a huge fan...
1) They serve Pepsi over Coca Cola...not good.
2) The hotel is super fancy, but the rooms feel dowdy and are not at all outfitted for people who have multiple devices to charge and would rather entertain themselves on their laptop than the TV. Seriously, they need to add more outlets EVERYWHERE and not force you to have to move heavy, wooden furniture around to look for plugs and crawl under desks. Ritz-Carlton Philly, you need to accommodate the tech savvy business traveler. I'd turn down those Bvlgari soaps and shampoos in the bathroom any day for some conveniently placed outlets!
3) I will say, the water pressure in their shower was awesome!
4) I was organizing a work event that took place in their conference room Exchange, which on it's own is sufficient, except all the catering for the room is done in the kitchen that's pretty much a part of the work space, which means as people were speaking, there was a constant clanking of utensils and plates, and the old, wooden swinging door conveniently made a ton of noise as waiters came in and out and in and out and in...
5) The downstairs lobby area is super nice. Fancy, but not in a stodgy way...too bad I wasn't sleeping in the lobby.
6) They need to beef up the speed of their internet connection, especially in that conference room where our laptop was hardlined in. The slower than expected connection gave me heart palpitations a few times.
7) The bed was incredibly wonderful and comfortable. Too bad I only got about 4 hrs sleep :(
Solid.
I've stayed at my fair shar of Ritz Carlton's. In my opinion, once you've stayed in one, you pretty much won't be too blown away/disappointed by any Ritz's in the continental U.S.
We stayed here last Wednesday night after a murderous flight (ie: diverted to Baltimore to refuel after circling the NE corridor for 3 hours) from ATL-PHL. Huge room, comfy soft bed, amazing bathroom, great view of city hall, Bvlgari toiletries-what more can you ask for?
I had not been to the new Ritz since they moved from Liberty Place and have to admit that I was a little surprised by the lobby area. It's HUGE and FUSCHIA!! Kind of cool. Nice renovation of an old bank building. The check-in desk is pretty small & it's a bit of a scavenger hunt to find the elevators (which seemed VERY old and not at all updated - a bit odd) to the rooms.
We will definitely stay here again.
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You know how you look forward to the pampering of a massage and then get to that point where there is that flash of pressure/pain? That's how I feel when I check into the Ritz. Luxury at it's finest. However, you know that you are paying for it. You can't take it with you right? So spoil yourself here on your visit to Philly.
Location is perfect right by City Hall. This building used to be an old bank and it clearly was a really nice one. Huge columns and marble are all around in a sort of Jefferson Memorial feel.
NOTE: You will want to upgrade to get access to the concierge club. This was money well spent. You can drop in for hor d' oeuvres, breakfast, snacks, champagne and drinks. Not that I would want to miss the opportunity to dine at any of the fine restaurants in town, but we saw people making meals in this lavish guest suite. It was by far the nicest club floor that we have been to. Look out the window and there is William Penn atop the City Hall next door. Of course the excellent service is present in the lounge with prompt refills and help with tips or directions.
The room was huge. A big comfy bed will sit in the middle of your suite. The bath is all marble and there are separate tub and showers. Terry robes for you as well. Ah luxury, just don't show me the bill.
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How do I love thee? Let me count the ways..
I spent last week living at this hotel and I almost didn't want to come home. Almost. I had one minor complaint and that is the water pressure in the shower. That's it. One MINOR complaint. I stay in a lot of hotels and this is nothing short of a miracle.
THE ROOM: Spacious, well appointed. Comfortable bed. Roomy shower and nice bathroom. Good sized closet. Beautiful views of city hall. Incredibly clean by hotel standards. Aside from the water pressure, I can't complain.
THE FACILITIES/AMENITIES: I love the lobby/lounge. I hate the big screen TVS showing sports but, allowing for the fact that this is a hotel bar, that's acceptable. I think that they did a really beautiful job of bringing in modern touches that are not completely incongruous with the original structure. The space is attractive and inviting.
I thought that the fitness center was pretty good. The elliptical trainers were great, they had towels and water waiting. It was clean and each machine had its own TV set. I didn't use the spa (no time) but it looked pretty nice.
I ordered room service one night and was not disappointed. I had a ceasar salad with homemade dressing that was pretty fantastic. It was quick and tasty. Expensive, but what room service isn't?
THE SERVICE: This was my favorite aspect of my stay at the Ritz. From the bell staff to the front desk to the room service and cleaning staff, everyone was kind and professional without being even remotely stuffy or snotty. I noticed that the staff tended to be on the young side which I like since I am still there myself. I had to go to the hospital while there and they offered to pay my taxi (I did not take them up on it but that was seriously nice since I was not feeling well). My room was incredibly clean and the turn down service was thorough as well.
Overall, the service here achieved what I think all service should strive to be: taking care of my needs before I even know that I have them and doing it so well that I barely notice.
I don't think that I will be able to stay anywhere else in Philadelphia now, despite there being some decent hotels (Park Hyatt, Omni, etc). Thanks for a great stay!
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This review is based solely on the meeting facilities - since I've never seen the rooms. The meeting room on the Concourse level at this hotel is great. The lighting is good and the equipment is always great.
I also love the service. There are water jugs on the tables and people come around and make sure they're filled and that there are fresh glasses available. The food during breaks and lunch is always delicious and the staff friendly.
There is also free wireless in the lobby that carries down to the meeting room (most of the time). Overall a good place to hold smallish conferences.
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The conceirge dan is the ultimate. Tickets to a ball game, advice for dinner..excellent guide. Hotel was great service.
I don't even want to know what it cost to stay here. Luckily,my wife got two free days in the best room here from her work. Glorious views of city hall and downtown were seen out of our windows. Even the one by the bathtub! Speaking of, the bathroom was probably the closest i have ever come to feeling like a celebrity. It was magnificent. Leaving the hotel to explore Philly always provided such exhilaration. South street, the liberty bell, and the waterfront are within a long walking distance or $1 shuttle service. I felt like Dan Akroyd big balling in Trading Places. That would make the wife Jamie Lee Curtis and my sister in law Eddie Murphy.
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Walking into the lobby of the Ritz Carlon Philadelphia, I wondered if the designer had an "Alice in Wonderland" vision--mismatched designs, pink fuschia colors in the carpeting, an art-decoish vision. I'm a traditionalist and when I book Ritz Carlton, I expect clean, understated elegance. First impressions are essential and the bright-neon wall to the right of the lobby is an insult to Ritz Carlton image. Still, for all its gawdy efforts at coolness onced we checked into the room, elegance and service was evident of the Ritz that I know.
At the Ritz, luxury is the norm. At the Ritz, no request is too small (can I get a tube of toothpaste?) or large (after-hours room service) to be completed. At the Ritz, the beds are perfectly firm and duvets are light as feathers, towels are fluffy and bathrobes are warm. At the Ritz, there are marble floors in your bathroom. At the Ritz, the bellhop refers to you as Ms or Mr. At the Ritz, your room feels like the home you are meant to have. All for $360 per night, but well worth every penny.
We booked the Ritz not only for its prime location to shops and restaurants, but also because it was the site of a friend's wedding. Its "Grand Balroom" is a classic and sophisticated venue.
I got a chance to book the "Tranquility" massage for $120 at their inhouse spa. My biggest concerns about massage therapists is getting a "talker" or feeling rushed. Fortunately, my attendant was soft-spoken with wonderful hands. She worked her magic and 75-min felt like it was half-day long.
Another Yelper noted noise level and I have to agree. The walls are rather thin. But overall, in spite of the initial aesthetic shock in the lobby, the Ritz delivers luxury and service. It is this standard of excellence that gives me peace of mind, whenever I place my accomodations in their care.
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Stayed here for a weekend in February. The location is terrific, as others have noted--an easy walk to everything in Center City including Rittenhouse Square, City Hall, etc. It's also a 3-minute walk from Suburban Station if you take the SEPTA train in from the airport. You would need transportation to get to Old City [Liberty Bell, Independence Hall, etc.].
The lobby of the Ritz is phenomenal and is the best feature of the hotel. The building used to be a bank, so it has acres of marble and a huge domed ceiling. There are lots of small tables and couches in the center of the room and a long bar at the far end, which is run by super-chef Eric Ripert in conjunction with his restaurant, 10 Arts. I tried the heirloom corn soup and the octopus ceviche, both of which were superb. The menu is also reasonably priced, which is a rarity in Ritz Carltons.
Check-in was fairly quick and very friendly. I guess the system recognized my credit card number because I was greeted as a returning Ritz Carlton guest and given an upgrade from a Standard room to a Deluxe. The bellman did escort me to the room, which I always find to be a nice service. I had a spectacular view directly over City Hall, so ask for a room on that side of the tower if you go.
The room itself was nothing special, though it was recently renovated so everything was in good shape save for one small stain on the carpet. Tasteful, with a comfortable bed, but very little in the way of decor/pictures on the wall, etc. It was also quite small--not to the point of being cramped, but there was not even room for a lounge chair. The only places to sit were on the bed or the desk chair. That was a particular shame given the view--it would have been nice to be able to sit and enjoy it.
The bathroom was smallish as well, with no tub, just an oversized shower. Water pressure was fine.
Couple of sound-proofing issues--I could hear the housekeeping staff in the hallway and the phone ringing in the room next door. However, the hotel was quiet overnight during sleeping hours.
Given the very attentive service, the great lobby and bar, and the primo location, I would probably stay here again--especially if I could get another $169 rate, which I thought was more than reasonable.
Seeing that I never had the opportunity to stay a night, I can only comment on the lobby, bars and of course the bathrooms. I work across the street in the Wannamaker building and the Ritz is a great stop off point for lunchtime. I chill in the lobby with a city paper and drink, usually thier complimentary fruity ice tea, gaze up at the ceiling, neoclassical decor, and the oogle the cool new lighting arrangement at the restaurant off to the side of the bar. And yes, nice and clean bathrooms.
One day I will stay here, but until those big bucks come rolling in, the lobby will do and it does quite well, thank you.
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I have stayed at this Philly location 3 times, it is a notch below Ritz standards but still above most other chains. Beautifully renovated bank, wonderful lobby and public areas. The issues I have are with the rooms, although this hotel is relatively new the rooms seem somewhat dated, especially the bathrooms. Rooms can be very noisy from the street traffic below, found this to be very annoying. Recent renovations to the lobby bar are great and make it feel more modern. Good location to explore downtown Philly on foot and a short taxi ride to Penn's Landing or South Street. Well within walking distance of many restaurants chains like Capital Grill, McCormick's, etc. I only stay here when I get a very good rate, under $200.00 cheap for Ritz standards, I prefer the Four Seasons for another $20.00-40.00 dollars per night.
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OK, so to kick off my birthday celebrations, a friend who works for the Ritz-Carlton got me a room for the weekend. Charon (who better write a review) was my roommate for the duration, and it was awesome.
The place was spotless and comfortable, the people were most pleasant and the service was awesome. We had Club Level access so we had "light snack" and sipped complimentary mimosas all day. We also fell in love with the Bvlgari white tea toiletries.
My only complaint is with the telephone services. Many times my call was not answered by the front desk, was transferred to the wrong area, or the person answering just wasn't in the mood or something. lol
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You'd think for a five star hotel, it'd deserve five stars, but you'd be wrong. My husband and I booked a weekend away here for our anniversary, as we wanted to stay close to home, but still get away.
We upgraded to a suite with club access. The suite? It was eh. The beds were effing HORRIBLE. I was totally not impressed. I went there to catch up on sleep. I don't think I slept a wink all weekend. Club access ruled though, and I totally recommend it to anyone that can swing it. The people that worked there were awesome and it wasn't ever crowded. And there were tons of great finger foods to snack on. The view is also pretty stellar too.
We also booked a couples massage at the spa and while the spa was nice, the couples massage actually took place in adjoined rooms but they were still separate. Which negates the point, no? I'm normally the asshole that has to fill awkward silence with stupid conversation (brazillian waxes and OB visits, you know that sort of thing), but I was so exhausted that I was actually looking forward to just dozing on the table. The masseuse had other plans, like talking in a sing songy hippy unicorn loving voice the ENTIRE time I was on the table. He just would.not.shut.up. That and he was a little handsy and had my husband not been in the next room, I probably would have put this guys nuts in a vice.
So yeah, not really impressed with this particular Ritz. Not that I'm an aficionado of Ritz's, but I've stayed in much posher Marriotts.
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This hotel had a gorgeous lobby as you walked in. The valet service at least gave me a heads up that I would have to contact them 15 minutes prior to getting the car, as it would be garaged 6 blocks away. Check in was a breeze. The rooms were lovely. However, the phone in the bedroom area did not work. Odd. I had to use the one in the bathroom when calling the reception desk.
They provided turn down service for when I returned to the room. The bed was very comfortable, and I liked the excessive amount of pillows that were provided, because I'm a lots-of-pillows person. I requested a high floor room, and had a wonderful view of City Hall.
Overall, I will stay here again, no question.
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Upon check in, I was greeted by a smiling face and a hot towel. We're not at Motel 8 anymore, Auntie Em.
The hotel is a genuine historical landmark, as the renovated Girard Trust bank (a $88 million project, I may add!). This makes for an amazing facade and interior, but also has some drawbacks: they aren't allowed to have a jacuzzi or pool in the gym, for example, do to water laws in historic buildings (though they do have sauna and steam; not mixed gender).
The rooms are lovely - comfortable and spacious, and many have exceptional views of City Hall and Center City.
The lounge is, so I hear, a big attraction. It is pretty impressive, but is bringing a date to a Ritz hotel bar not a pretty lame move? Kudos for Eric Ripert menu, though.
The staff is of the exceptional quality you would expect at an establishment like this. We were given a later check-out time, for no fee or hassle. The concierge was on top of his game.
OH! I must add this because it's been haunting me: they have bath butler service here. That means a butler draws you one of their list of sensuous bath options.
First off, is that not super creepy? And if you have a partner that wouldn't do that for you, why the heck would you want a bath like that? I don't know whether to chide the potential users of this service as supremely lazy or lonely. Either way, it goes on my "Super Creepy Things" list, pretty high up.
Service
So I came here for a nice outing with the girlies (Mom & Sis) for Yuletide Tea(Afternoon/High Tea) around the holidays in 2006.
First off, trying to get a hold of the valet took 20 minutes in itself.
Sure, there was construction going on at the time and sure the hotel is located in just the worst place possible (driving wise - it's clusterbuck - it's on a corner) but that's besides the point.
We finally get in and get seated in the hotel lobby - which is where they serve high tea. It was cold (again, I realize it's winter in Philly but it's the Ritz Carlton - I expect it to be warm and toasty not like a Comfort Inn where you know you are going to be freezing your tuckus off)
The teas we selected - which I cant remember but one was a vanilla tea - they were wonderful, light, crisp, buttery, warm & fragrant. A+ really.
Now as far as the pastries - man oh man - what a disappointment - the cookies seemed stale and tasteless - in fact, all of the treats that came on a 3 tier-rack seemed so blah and not fresh.
Pros
-We received a Christmas tree ornament (a promo they had going on at the time if you sat for high tea)
-Larger than Life Edible Gingerbread House
-Larger than Life Christmas Tree in the Lobby
-Scones - the only yummy treat. They were tiny, flakey, & buttery...oh and had flavor.
Cons
-Valet Guys - where you at?
-Lobby - stark & cold & dark (I wanted somethng opulent golden rich warm tones)
-Pastries: I'm not sure I'd eat them again...for free? sure...for $80/head - no.
P.S. Added photos for y'all to see :)
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The Ritz-Carlton certainly suffers from the expectations game.
But I think they more than compensate for that suffering with $320/night rooms.
It was under construction. The much-lauded view from the bar was of a construction site.
I was given an upgrade, but was charged for it until I complained.
Great hotel if it was a sheraton, flat out disappointing for a ritz
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If you want posh accommodations in center city this is the place to go. I arranged a stay here as a surprise for my significant one for our anniversary. They did not disappoint in any way. After telling them it was our 10 yr anniversary we were warmly welcomed, handed glasses of champagne and upgraded to a beautiful suite on the 29th floor. Did I mention the suite was huge? Because it was. Huge bedroom with king size bed, huge adjacent office, and the bathroom was huge with a shower & bathtub. The views of Philadelphia were stunning especially in the evening when we came back. But the curtains also shut out all light which was nice the next morning. After breakfast in bed we checked out and went back to our more humble accommodations at home. Totally worth the money spent for a wonderful weekend downtown.
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I enjoyed my stay so much at Ritz! I couldn't rave enough for their guest services! They made me feel like I was the most important guest.
Everyone was so friendly, from the doorman to the concierge to the maid to the unknown lady in the hallway.
I loved the greeting plate of fruit and welcoming card in the the room when I arrived. Yay..! Loved it!
And can I say that I looooooooved that bed?!! OMG Softness.
Yes! Yes! Would love to stay there again!
I've stayed at this hotel several times and I always kind of wondered if it's a real Ritz-Carlton. It's cheaper than most Ritz-Carlton's. But it's also missing stuff.
For example, the room service menu is anemic. The menu during dinner hours is basically the same as the late-night menu with three additions (chicken, filet mignon, salmon) -- other than that it's onion soup or a club sandwich. The onion soup's not bad by the way. But the club sandwich was revolting -- cold bacon, un-toasted bread (despite my saying "toast").
The nicest part of this hotel is the lobby bar, but that's now closed and a construction area -- yikes. Stay away until that's finished for sure. I think it's scheduled to re-open in May.
And don't eat the room service.
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Beautiful historic building, incredible lobby bar, great central location.
I spent a week here on business in 2005 where my company was giving a seminar. I wouldn't recommend it personally for $300+ a night but when the company mandates it, so be it. I actually enjoyed my stay at the Philly Airport Sheraton _more_ (for $100/night) versus the Ritz.
The rooms were nothing to write home about. Marble floors in the bathroom. Nothing special about the beds, pillow, linens, or decor. Luxury prices for no luxury. No hypo-allergenic this, no 1000 thread-count Egyptian cotton that. Decent room for working business travelers but not plush or luxurious. No free in-room Internet connection and no WI-FI. My room had a view of downtown Philly, with a lovely view of Burger King or Wendy's. I was really disappointed in the "Ritz" experience. I really expected to be wowed.
Service was East-Coast cool (ie frigid - not happy Californian) but attentive. When I checked in, the front desk didn't have my reservation correct or my company rate on file. Not a good start...
Parking was a pricey $26 a day.
Conference rooms were so-so also, they could use an update. No WIFI anywhere.
For business travel or personal travel, I wouldn't recommend the Ritz. Better business amenities at Marriott or Sheraton properties.
There's a Ritz nearby in HMB - Half Moon Bay, CA this place wowed me. Unfortunately, Ritz Philly fizzled...
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Always love to stay at a Ritz- just to see how much they are going to try to impress me- and this place did not disappoint.
From the second I got out of the cab and was asked my name, the doorman immediately conveyed into his discreet microphone that Ms. "K" had arrived. I then had no fewer than 3 people call me by name between the front steps and the registration desk. Nice!
This place is spectacular. Housed in two, turn of the century, neoclassical buildings the Ritz Carlton Philadelphia is a delight for all senses. As you enter the Rotunda, a 140 foot domed lobby that used to house the Grand/ Mellon Bank you can't stop but look around and admire the beauty.
This continues into the guest rooms. I had a corner room overlooking the city and while not over the top, was comfortable and offered a great bed covered with a duvet that kept me at just the right temperature all night! The funny part of the room was when I opened my door- I thought I heard a crackling fire. Well- I did- only it was coming from the flat panel TV turned to a crackling fire channel. Maybe just a little over the top!
The other thing that I thought was so in keeping with the Ritz- is that one of the amenities that you can experience is your very own "butler drawn bath". I wanted to have one just so I could say I did! Not only do they have one of these- but there is a menu of 4-5 different versions- everything from one that comes with cookies and a book for your children to the romantic tub for two. Unfortunately, the room I had, had no tub, only a huge marble shower so I was not able to avail myself of this treat but it sounded good!
The rotunda houses a bar which seems to have a very early last call - either that or we just like to stay out late-but the bartender was cool and kept a couple of cold ones on ice for us to enjoy after last call went out. We also visited the Vault- which is sort of a clubby , cigar bar (no cigars on the night I was there!) and you enter through what looks like the old bank vault door. Nice and cozy with big chairs and sofas to sit around in it.
All in all- as a business traveler who is on the road alot- I like a little pampering at the end of the day. And no one does it better than the Ritz!!
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My room here, while more expensive, is much smaller than my room at the Marriott around the corner was. Fair enough, what I've traded for space I've made up for in "fine finishes" and seeing as this may be the only time I ever stay at a Ritz as opposed to a Marriott, I'll revel in it thanks (Bvlgari toiletries?!)
I have a great view of City Hall, and three more days to finish making up my mind on this hotel.
** Fitness Center:
While adequate and clean and very updated with newer equipment and great attention to detail, it's clear that fitness is not a major concern of the Ritz. The spa space is probably quadruple that of the fitness room, and for some odd reason, it seemed to be a hangout spot for staff with nothing to do. There were 7 staff members that were in the very small area almost the entire hour I was there, which made me kind of uncomfortable - huffing and sweating and grunting like a pig, while they stood there and chatted.
**While I appreciate the non-down pillows you brought me, the very luxurious down comforter sort of negates the effort. Once I stripped the bed of said yummy comforter, I was left with a thin staticky blanket as my only coverage option (not even a sheet?! really Ritz?!). Also, the long line of old room service carts I had to skirt to get back into my room today wasn't the classiest of touches.
** Breakfast at The Grille was great - service very good, but one little thing. If we ask you what scrapple is, and you give us an answer that makes it sound not very appetizing, but then offer to bring us some to try? You probably shouldn't put it on the bill.
** The new lounge is nice - the drinks are meh (and $15!!!), not much of a food selection. When people smoke (I'm guessing on other floors) it comes directly into your room and makes you wonder if someone broke in. If you're in a room near the elevator - ask to move. Ritz guests are boisterous at all hours it seems.
** Gratuitous star sighting info: Jennifer Aniston got off the elevator as I got on, and my coworker saw Owen Wilson earlier in the week. Guess they're shooting "Marley and Me."
** Other serious drawbacks -
No cabs waiting outside when you dash out to try to catch your early morning flight. You'll have to hunt down a doorman to help you flag one down or leave your bags on the sidewalk while you do it yourself.
Requesting a copy of your bill every week for a month will not get it to you.
Sometimes the phone rings forever without anyone answering. What hotel allows this to happen any more, let alone a Ritz?
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Sorry Philadelphia Ritz - you're getting three stars for your five star hotel. The service is fantastic, the rooms are glorious, the view spectacular, the lobby decorated in FUSCIA... but come on. My room not ready until 5:30pm? That ain't cool.
O.K. So the entrance to the new lobby restaurant does look like Stargate. That aside, what a wonderful experience. The greeting was warm and welcoming when we arrived. Check in was seamless and easy, with much effort to give us a room that met our requirements. The room itself was bliss - amazing bed, linens, quiet and comfortable. The only thing the hotel still needs to get right is breakfast - it's good, but having the Eric Ripert name attached, one wants to have great...then again, breakfast isn't a high point in France. I think the best compliment to the hotel is when we started to talk about what we're doing for our next getaway weekend at the Ritz Carlton. Very very happy that we landed here for a weekend without children underfoot.
I don't know what all these complaints in the previous reviews can possibly be about, really. This place is fabulous. The building is amazing. How can anyone say else? Yes, I will admit the strange neon archway leading into the restaurant to the left of the main entrance is a bit odd (my daughter asked me wtf that was about) but aside from that one misguided piece of decor, it's just breathtaking. We stayed with our little pooch, and the staff extended the famous Ritz trademark of knowing and greeting each guest by name to him... Every time one of us walked by with him on his leash, a staff member would say, "Good morning, Willy" or some such. It was charming; I'm sorry, it was. Check in and out was a professionally executed breeze, the room was impeccable in every way, spotlessly clean, lovely linens and plenty of decadently comfortable pillows of every size and kind, even one perfect for the dog...The view was great, and as for the noise I kept reading about below, um, didn't hear a peep from anyone or thing outside of our room the whole stay. Not a sound. Never slept so soundly in a hotel in a busy city in my life. My only complaint is the ten dollar daily charge for wireless internet in the rooms; will someone please tell me why every Motel 8 in America has free internet and all the luxury hotels charge for it still? But that aside, and, sadly, I know to expect that, I will stay here again in a minute, if only http://hotels.com f*s up again and has to upgrade me from the B&B I was originally booked in to a comparable location with parking and pet allowance...:)
A perfect location for the Ritz. Located right next to city hall and within walking distance of reading market and Rittenhouse square. The lobby is located in an old marble domed bank lending to a very spacious airy feeling as you sit and enjoy your cocktail. The main hotel is connected by another old building with lots of character. Our room was small and cozy with a king size bed, flat screen tv, mini bar, and a marble bathroom with a shower the size of the superdome, well maybe not that large but you get the jist. My wife and I used the exercise room every night and apart
from it being practically empty which was a plus it was also stocked with complimentary fresh apples and bottled water for us to re energize with. We were also lucky enough to have club level access which was located on the top floor, kinda small as far as club level goes for the Ritz but the view and the service was impeccable, The top floor was one of the highest points next to city hall, so tall in fact that you could see all the detail in the William Penn statue on top of city hall. The only blemish was the fire alarm that "accidentally" went off at 2 in the morning and all we got was an apologetic letter slipped under the door by the morning, at least give us some chocolate.
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What a beautiful building! I don't know the full history behind the building - maybe it was a bank?? - but it epitomizes luxury and class. My mom was staying for a conference and I joined her for a night in Philly. The gorgeous rotunda lobby and elegant staircases make it a great place to hold a very special event. I saw at least 2 brides there. And as to be expected, the staff went above and beyond for service to the guests. A once in a lifetime stay!
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