Regency Square Mall

2.5 star rating
10 reviews Rating Details

Category: Shopping Centers  [Edit]

9501 Arlington Expy
Jacksonville, FL 32225
(904) 725-3830
Hours:

Mon-Sat 10 am - 9 pm

Sun 12 pm - 6 pm

Price Range:
$$
Accepts Credit Cards:
Yes
Parking:
Private Lot
Wheelchair Accessible:
Yes
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10 reviews in English

  • Review from Julie A.

    Jacksonville, FL

    3.0 star rating
    8/17/2011 6 Check-ins Here

    It's not as good as it was in former years. Many of the stores have closed and it's not as packed as it used to be. But there are a few reasons to still visit. My reasons to go:

    Lunar Golf - Glow in the dark mini golf near the food court. Kids get a kick out of it!
    AMC Theatres - Got time before the movie? Come here to kill time.
    Boba Blends - Jacksonville's VERY first Boba Tea spot, and still one of the best in town.
    Island Cafe - One of the first Filipino restaurants in Jacksonville, and the only one I know of that exists in a mall.
    JC Penny - Love their sales!
    Easter Bunny and Santa Claus - when my son was younger, we'd come here for his pics.
    Little train ride - If you have little ones, they have a cute little ride for very young kids and babies near the food court.

    Some of the places that I miss are Natural Wonders, Tilt, and Zensation.

    Sometimes there's a carnival in the parking lot, but I haven't seen it up recently.

  • Review from Amy S.

    Orlando, FL

    1.0 star rating
    10/21/2010

    I can still recall the days when Regency Square was a great mall.  Not anymore.  When it started going downhill... it really went downhill.  So many of the stores have closed down.  

    Belk is in the center of the mall, so it's almost like you have 2 malls:  the semi-decent side on one side of Belk where the food court is located and the awful part on the other side of Belk where the majority of the stores have either closed down completely or either moved to the other side of Belk and reopened.  

    The last two years I lived in Jacksonville, I would drive all the way to the other side of town to either The Avenues Mall or St. John's Town Center to avoid Regency Square.

    The teenagers have been mentioned in other reviews and there truly is an abundance of them.  Not that I have anything against teenagers either, but I do like to feel safe while I'm shopping and I also don't like to look at teenage boys walking around with their pants down to their ankles (buy a belt for goodness sakes)!  It just got to the point where I did not feel safe in this mall and there has been much talk of gangs and such around this mall.

    It really is a shame because it was great at one time.

  • Review from Orrie H.

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    • 27 friends
    • 292 reviews

    Jacksonville, FL

    4.0 star rating
    5/27/2010 2 photos

    Regency Square Mall is often called the "sketchy mall" or the "ghetto mall" because it's largely vacant, it doesn't have many name-brand stores, and (saddest reason to disparage a mall ever) because many of the stores cater to African-American shoppers. I never lived in Jacksonville when Regency was a "good" mall so I have no way of knowing how amazing it used to be compared to what it is now. However, I do know that I happen to like Regency Square Mall.  Here is why:

    - Forever 21: As of yesterday, Forever 21 has moved from the west side of the mall (the dark, scary side) to the east side (the bright, happy side with the American Eagle and Express). Forever 21 sells cute clothes that are so cheap they're basically disposable. The new location (in the old Gap) is much bigger than the old one.

    - Boba Blends: The best bubble tea in town, period. It's on the scary side of the mall, so be careful! I get banana milk tea with boba.

    - The Dillards Clearance Store: This store is where Dillards overstock goes to die. Their dress selection is crucial: normally $300 designer dresses go for $40-$50. Same with shoes. During prom season, the dressing room line stretches to the wall.

    - Island Cafe: Hi. Did you know that there's a Filipino restaurant at Regency Square Mall? It's tucked away on a side walkway and it's goo-ood. I've had chicken adobo and chicken/vegetable lumpia. Reasonably priced and delicious.

    I like Regency in part because it reminds me of what malls looked like when I was a kid. The hidden treasures at Regency are, to me, offer a far more rewarding shopping experience than traipsing around the Town Center pouting because I can't afford anything nice, all while avoiding gangs of rich old ladies and women pushing double strollers.  I'll take good bargains, good food, and interesting people-watching anyday.

  • Review from Rebecca G.

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    • 76 reviews

    Jacksonville, FL

    3.0 star rating
    7/15/2011 3 photos 14 Check-ins Here

    It's gone down hill and become kind of "Thuggish", but I still go there. They have everything I need and is very close to my house.

  • Review from Carlos K.

    Stockton, CA

    4.0 star rating
    8/4/2009

    Back in the day this mall was the bomb.  Everyone in the city came here to shop, see, and be seen.  Now its a former shell of itself.

    But alas, CK could care less about what used to be when it comes to malls.  To get 5 stars from me, a mall MUST have the following stores:  Chik-Fil-A, Cinnabon, and Old Navy.  This place doesn't have a Cinnabon, hence the 4 star rating.

    The Chik-Fil-A was a given.  The 11th commandment in the Bible states, "Thou shalt have a Chik-Fil-A in every mall built in the Deep South.  Heareth endeth the lesson."

  • Review from Hilary L.

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    • 344 reviews

    Jacksonville, FL

    2.0 star rating
    5/23/2010

    Oh how the mighty have fallen.

    The Regency Mall used to be the mall to go to. it was nice, new, had a lot of great stores that were new and exciting at the time [ie Express and Dillard]. It was clean, respectable, safe.

    Now, it's... dangerous. It's completely run down and largely vacated. Most of the stores have closed down and non-name brand stores have opened in their places. There is a lot of crime that happens there and most people are wary when they go there, only going when necessary and getting in and out as quickly as possible.

    Two reasons to go to the Regency Mall:

    1) Bubble Tea - delicious tea that is served with Tapioca balls [by request]. It's amazing. If you go to this mall, you must get this tea.

    2) Forever 21 - the only location in Jacksonville and still one of the best places ever to get cheap, trendy clothing. I still have a few more Forever 21 years left in me, so I will make the trek to Regency to hit this place up. And, unlike most of the stores here, F21 is always packed. A tribute to this stores greatness.

    I'm as sad as anyone to see this place turn into this shell of it's former glory. But you can't escape the truth. Maybe someday it will get revitalized and we will once again call this place a desirable destination. Until then, watch your back.

  • Review from Connie W.

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    • 287 reviews

    Jacksonville, FL

    2.0 star rating
    6/20/2010 6 photos

    Regency was THE only mall when I was growing up, but alas, it has definitely gone downhill.  Went there with my girls and it seems that on a weekend eveining, it is the place for local teenagers to hang out.  Don't get me wrong, there is nothing wrong with teens.  I just don't want to have to walk thru hoards of other peoples children that have not been taught how to move out of the way!  If I was going for a true mall shopping experience, I would not go here.  

    There are a couple of places I do like in the Mall.  
    1. Pretzel Twister:  Yea I know it's not Auntie Annies, but to me the Pretzels are fresher.
    2. Royal Gallery:  Furniture with cool twists and low prices.
    3. Regency Health Foods:  Unlike GNC, you can find homeopathic and  other goodies that are hard to find in other places.  This is truly a health food store, not just a vitamin shop.
    4.  Dollar Star:  looks scary, has all kinds of interesting things at rock bottom prices.

  • Review from Drew M.

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    • 174 reviews

    Brooklyn, NY

    3.0 star rating
    8/28/2009

    Nice Mall.
    Has alot of variety to OFFER.
    If you ask me, it is QUITE GHETTO though.
    Parking there is a huge lot.

  • Review from Lisa P.

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    • 1162 friends
    • 1051 reviews

    Los Angeles, CA

    3.0 star rating
    1/5/2008

    Ok, I grew up with this mall. But it has changed. I agree with Trey.

  • Review from Trey G.

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    • 23 reviews

    Jacksonville, FL

    2.0 star rating
    1/10/2006

    Okay, I'm going to get serious hate mail for this one, but this site tells me to be a bit irreverent, so I'm going to do so, however tasteless.  Please understand, I'm simply using humor to illustrate a point; do not take this more seriously than you would if it came from the comedian's mouth.  I'm not racist, I just think Chris Rock had a funny point.  Chris Rock talks about the "mall that white people used to go to."  That is the definition of the Regency Square mall.  Its four anchors include Sears, J.C. Penney, Belk, and Dillard's.  It has something for everyone in the upper-middle-class and down.  Nothing high-end, trendy, or spectacular.  I submit the trendiest apparel store there is Express.  That's the highest end; there's not even an Abercrombie there.  It used to be the only mall in town with a Forever 21, but it's a sad, shoddy one compared with its new competitor at the St. John's Town Center.  Regency is the mall at which I grew up because the Avenues is much further down the road, so I do have fond memories of the place.  I just don't like being around there too late in the afternoon.  To it's credit, it has one of the nicest food courts in town, and is supposedly in renovation, which should help, but seems to be taking longer than necessary (the rennovation started in 2002 or so and has yet to be completed).  If you can stomach the drive, go to the Avenues; you'll probably have a generally better experience.

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