Regency Cleaners

11/20/2015

I just moved here from NYC and I know how hard it is to find a good Cleaners.  I have to say I couldn't be happier to find a place right away that did an amazing job! Regency cleaners saved 4 of my shirts from what I thought wouldn't be able to save! Excellent job!!! Very happy!

Jenny is very sweet!! I found my place!!!

8/4/2015

Let's start by making one thing clear. I'm "that guy." The one that sprays champagne in a crowded restaurant to lighten the mood. The one that will make a sommelier slap-the-bag for me at a formal function. The one who thinks he can dance after double digit whiskey-sodas.

So when I was at my best friends wedding, in the Sardinian countryside, far from the eyes of employers and social media, I completely destroyed my suit. The shirt was no longer white but a Rastafarian flag of yellow sweat, red wine, and green grass. The jackets lining was torn, and the pants had blue paint (??) on the leg. I chalked em up as a loss, tossed em in my suitcase to sit out the rest of the trip.

Now, I did not expect big things, but regency cleaners has restored my clothing to what I can only describe as original condition. White shirt, crisp black suit, ready to go back into the clots until the next time it's needed.

7/21/2015

This is not just your average dry cleaner. They are alteration genius'! While they can do hems with ease, the seamstress here shines at dress alterations. I bought in a complicated black jumpsuit. Jenny, the lovely owner, measured me up but felt it needed her seamstress' expertise to figure out the complicated cut out collar. I came in when he was there, he took one look and quickly came up with the perfect solution to take my jumpsuit in without losing detail.

I came back in a week later and my jumpsuit looked like it was made just to fit me. Incredibly solution to a complicated take in. It wasn't the cheapest ($55) but the work was tidy, straight and finished well.

Needless to say, I will continue to bring my vintage finds here for alterations.

Jenny, the owner is also a delight to do business with. So helpful, communicative and friendly.

Thanks regency!

1/6/2016

This place is wonderful and great at what they do. The staff is always so helpful and keep my cloths looking great, I recommend it to anybody that cares about their cloths. Always punctual when I pick up my garments I love this place.

6/17/2015

Don't drink and sew!

Picked up items for repair. I could have sewn this better myself - the seams aren't even straight.

I don't have a serger or I would have done it myself. Evidently they don't either.

Don't take alterations here.

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  Don't drink and sew! Picked up items for repair. I could have sewn this better myself. Don't take alterations here.

  Don't drink and sew! Picked up items for repair. I could have sewn this better myself. Don't take alterations here.
• 

  Don't drink and sew! Picked up items for repair. I could have sewn this better myself. Don't take alterations here.

  Don't drink and sew! Picked up items for repair. I could have sewn this better myself. Don't take alterations here.

2/21/2015

Great prices, excellent service, nothing to complain about. I don't ask a lot in a dry cleaners, I just expect them not to screw anything up, as has been the case of many LA Dry Cleaners in the past.

They are courteous, kind, and above all else, quick. If I need something in a pinch, they'll do it for me, no questions asked and no additional surcharges. I love being rewarded for consistent business.

So far, I've got a clean bill of health from Regency.

12/29/2015

They worked some magic on a cashmere coat that had candle wax and wine spills and repaired a missing button! Love this place!

5/15/2015

Came here to dry clean several items of clothing.  The service was good and I had no problems with their dry cleaning service.   Clothing was ready on time and neatly hung on a wire hanger.  Will return for any needed dry cleaning.

5/31/2015

I just love this dry cleaner SO MUCH. Beyond the fact that the location could not be more convince for me, the owners are amazing. I have never had such excellent customer service at a dry cleaner, it really makes a different. Does your dry cleaner smile and seem genuinely happy to have your business? Mine does.

In addition to that they do excellent work and I have always been highly satisfied with the work that they do.   5 stars all the way.

9/20/2015

This is the best dry cleaner I have ever been too! They are always willing to do things for me in a hurry and do a great job every time. The owners are so friendly and welcoming. And they have very reasonable prices.

9/12/2015

Brought in a blanket to be dry cleaned on Thursday and was told it would be $18 and ready on Saturday afternoon. I showed up Saturday afternoon to find out they hadn't even started cleaning it and they could have it done by Tuesday. The lady told me her husbands father just died (if so my condolences) which is why they didn't do it. Sounds like a "dog ate my homework" excuse. They could have done some customer service and called me to tell me, considering I needed it done by Saturday. I'm sure they run a decent business but this particular experience was a #WasteOfTime

1/23/2015

I've been using Regency for over 4 years and I happily recommend them to all of my friends!  Great service and very kind owners who are always smiling (and remember me even though I only come in 3-4 times a year).  
I would have left 5 stars, but recently one of my favorite shirts developed a new spot during cleaning.  They agreed to give it one more go, and when I got the shirt back there was a circular burn mark on the hem that was definitely not there before.  However, in the end they didn't charge me for the cleaning, so it evened out... ish?
Despite the mishap with that one shirt, everything else I've ever had cleaned with them comes back looking good as new!

Also!  As a costume designer I trust them with my gowns and creations.  They take extra care with these items and even the complex ones come back perfectly clean with all extra bits accounted for.  I've had terrible luck with other cleaners, so really this is one of the main reasons I keep coming back.

5/6/2014

No complaints with the actual dry cleaning here- they did a good job with my clothes, were professional, and timely. Add to that the fact that they are open later than most, and it works for me.

Price-wise, I'd say they're about in the middle for dry-cleaners in LA.

Downside: parking is terrible-- like, bring-someone-to-circle-the-block-because-there-is-no-parking type of terrible.

7/13/2015

The most incredible customer service ever, and they do great work. So glad I found them.

1/27/2015

Made the stupid decision to check a bag with bottles of wine (not bubble wrapped well enough, obviously) when flying back from a trip to Iowa. In that same bag were some NEW clothes. Upon arrival back in LA, disaster. Clothes covered in red wine.

I took in 3 blouses to Regency cleaners hoping they could work some sort of miracle. They did. They saved ALL THREE blouses; they look like they were brand new again. Literally it looked like they went from they had been in a murder scene to brand spanking new... did I mention 2 of the 3 blouses were white? Yeah. Amazing. And they charged a pretty reasonable price for the work; I think it was around $25 for the 3 all together.

Hopefully I will never be faced with stains quite this bad again, but if so, I'll be bringing them right to Regency Cleaners. TIP: Don't try to wash them or remove stains yourself before bringing to them; just bring straight to them after stain gets on there, the fresher the better (their advice :) )

12/29/2014

They are excellent at Regency Cleaners. The clothing of mine that they altered came out great - as opposed to several others I (unfortunately) used in the neighborhood before I discovered them.  They care very much about returning spotless garments, even dry cleaning twice at times, free of charge. Not to mention, they are very nice, always a smile as I pick up my dry cleaning.

Minus one star because I come from NYC where tailoring is very advanced and altering custom garments is commonplace. However, this is not too necessary for a neighborhood tailor so I would highly recommend them!

8/31/2014

This cleaners was GREAT until they weren't. When things are operating as they should they are sooo friendly and the presentation of cleaned garments is done very well. However...

At one point they lost a shirt of mine. It seems they gave it away to someone else. They told me just to wait and hopefully someone will return it. Luckily, shortly after someone did.

But then some time after I go to pick up a suit of mine. It was 3 days after the scheduled pickup and I needed it that night. Not only was it not ready but it was not ready because the crotch in the pants was completely ripped out. First the owner tried to say I dropped it off that way and I reminded him that he was one that actually accepted the suit. Then he said that the material was weak and that this sometimes happens. It was a suit less than 2 years old, a high quality suit, a suit I've worn half a dozen times, and had only been dry cleaned once. He said he would try and fix it.

Then they wouldn't let me take all my other garments without first paying for the suit that they had destroyed and I still wouldn't be getting. They actually moved all my clothes from the front to the back when I asked if they were really going to charge me for the suit I wasn't able to take home.  I paid as I needed my other clothes.

The fix they did looked ok until I wore the suit the first time after and it ripped at the new seams they created in their "fix".

I REALLY liked this place. The lady was soooo sweet and they did such a great job, but if they ever mess up don't expect a pleasant experience.

4/13/2015

Forget all the issues with the alteration of my dress that they refused to fix, forget that I was charged almost double the estimate they gave me, I drew the line when the owner (manager?) told me I shouldn't get the straps of my dress shortened because it caused "more lines on my arm." THANK YOU FOR POINTING OUT MY ARM FAT BUT THE STRAPS ARE STILL TOO LONG

6/16/2015

Best cleaners in town. I absolutely love them. They always do their best to satisfy customers and are always very friendly and warm. I've taken in items with tough stains and they have never disappointed! Love them!

10/14/2014

While pricey, this place beautifully cleans my delicate blouses, dresses, and work pants. Everything is pressed and ready exactly when they say it will be. They even take card for purchases over $10! I came once, was almost turned away by the price, but the quality and convenience couldn't fail me.