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Regal Fenway Stadium 13
Rating Details »
Neighborhood: Fenway
201 Brookline Ave
(between Boylston St & Fullerton St)
Boston, MA 02215
(617) 424-6111
201 Brookline Ave
(between Boylston St & Fullerton St)
Boston, MA 02215
(617) 424-6111
Now Playing:
2012, Disney's A Christmas Carol in Disney Digital 3D, Fantastic Mr. Fox, Ninja Assassin, Old Dogs, Pirate Radio, Planet 51, Precious: Based on the Novel Push by Sapphire, The Blind Side, The Men Who Stare at Goats,
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- Nearest Transit:
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Fenway Park (Green)
- Good for Kids:
- Yes
101 reviews for Regal Fenway Stadium 13
This theater is convenient, student discount is helpful and strategic, i will always go see movies here.
The popcorn is salted with perfection. If you're not in the mood to spend your money on overpriced popcorn,there is a rite aid nearby to get your movie munchies.
Happy movie-time everyone!
Being cheaper than many of it's competitors and having an everyday college discount with a student ID, I have to say Regal is the nicest, most affordable theatre in the area. If you want comfortable theatre seating and some leg room without the tourists and sticky floors, I would say Regal is a good choice.
However, their popcorn is usually burnt (or stale) and they tend to be understaffed when the lines are pretty long. But who doesn't like to have a frequent membership card where you can win free food at the concession?
So not only is the location convenient for some (like me!), it has it's perks.
A movie theater is a movie theater, I will grant you that. So long as it's clean and comfortable (which Regal Fenway is) I normally wouldn't review a run-of-the-mill movie house unless it boasts unusual concessions or exceptionally comfortable seats (Regal Fenway has neither).
However, what Regal Fenway DOES have is a strategic location, just up the road from Boston University and a dozen other local colleges and universities. As a result, I think you get some of the best crowds at the Regal Fenway, especially for movies aimed at the 18-35 demographic. There seems to be a level of comfort, almost a camaraderie among your fellow patrons which can make a moving viewing experience that much better. You'll find this especially at midnight showings.
Case in point, when I went to see the Transformers movie when it was first released, the atmosphere was almost electric; the crowd responded to all the little subtleties and inside jokes in the movie and had so much fun, you couldn't help but have fun yourself. And after the fourth Indiana Jones was released, the entire audience all had a good cry together in the hall outside the theater. My best friend actually had a conniption as we left the theater, cursing George Lucas' name and nearly breaking down in tears, and a complete stranger came up and gave him a comforting hug.
THAT'S why I love coming to this theater.
Also, they offer a student discount with a valid student ID (or a worn, faded and cracked student ID with no expiration date on it).
Everything was fine, but I was shocked they charged me $15 for 3 hours parking.
I drove to see a movie in Regal Fenway Stadium 13. I parked in the garage which is attached to your theatre. The period from 10:15PM to 1:15AM was 3 hours. One of the yelp reviewer said if you paid parking fee and bought a movie ticket at the same time, the parking fee would be $4. As a result, I've asked the clerk of selling tickets that which way is cheaper if I pay parking fee here or in exit gate. She said there was no difference. When I was leaving and showing my movie ticket to the clerk of gate, he still charged me $15 dollars. There was a long line behind me and it was so late, so I just paid it. I don't think $15 for 3 hours was right to a movie customer, so I've written a letter for them.
To you guys: Just don't drive your cars to Regal Fenway Stadium 13!!!
I guess, like any movie theater, lobby is empty at all hours except after 5 on friday and saturday. However, for every movie I've been to, there's always been at least a few people in the theater with me.
Gets absolutely packed on friday nights, mostly teens and college kids. Again, typical chain theater.
Student discount change sucks, I think it's something like $9 with student discount, $11 without.
Ok this is a nice theatre. BUT. They just changed the student ID policy so you can only get a discount during the week, not Fridays and Saturdays. WTF. My movie ticket cost me 11 dollars on a Friday night which, I'm sorry but very few movies are worth that much to me. I'm really disappointed because as a student on a tight budget, I really came to look to this theatre as a way of cheap entertainment. I remember my freshman year with student ID a ticket on a Friday night was 7.50. I think these price hikes are ridiculous and they are definitely losing my patronage in general. Yes, I know some of you might say well this is the real world, 11 dollars is what a movie costs these days but I refuse to accept it!
I have had nothing but ordinary, reasonable movie-viewing experiences here. Nothing to write home about, but that's what Yelp is for.
First off, they win major points for having DLP screens. What's DLP? It stands for Digital Light Projection, and it's about 10 times better than a standard reel of film. For those 90% of you who've never worked in a movie theater, the shit they print films on is a bogus material magnet, and conventional projector technology hasn't changed appreciably in about 40 years. So a digital projector, with good Dolby Digital sound, is a real treat.
The seats in this theater are reasonably comfortable - they rock back, but don't really "recline" as some do. Eh. Cupholders yay. It's reasonably clean on a Sunday afternoon, but expect some sticky badness if you're watching a Saturday night movie.
They do a rather spotty job of cleaning the bathrooms. Sometimes spotless, other times grody to the proverbial max.
Concessions are the usual overpriced nonsense, though their selection goes well above and beyond the usual soda-candy-popcorn BS.
Parking - if you get your ticket stamped, you can expect to pay six bucks for parking in the lot, as long as there isn't a game at the paahk.
PS - trust me on this one - if you're looking for dinner before or after, head up the street to Beer Works - do not even think of stopping at Longhorn.
Remember that crazy crap throwing monkey from my Shaw's Central Square review? Well someone let him loose at Regal! OOfa.. whatever you do.. don't use the bathrooms next to the main concession stand. They really don't clean that one at ALL. Ugh.. On a weekend night, it's kind of ridiculous to have one working stall. The huge ones near the theaters are good though. Just don't get in the way of Sylvan. I've named the crap throwing monkey..because..it has to be a crap throwing monkey. I don't even want to think about humans slinging around poop.
In addition to the mostly nasty bathrooms, the Fandango and regular ticket machines are usually broken. I've had to wait in the regular line for 5-10 minutes even though I bought my tickets in advance. Kind of pointless, unless you're seeing a movie that might sell out or one that's in its first weekend. Otherwise, you better get there early to get a seat next to the people you actually came to the movies with. Even on a weekday, it can get super crowded and shows can sell out. I guess it's because of the proximity to so many colleges.. more so than the Common AMC.
The two stars are really for the theaters themselves. They're still pretty clean and the seats are huge. I even like to sit in the very back row of seats in the front section of the bigger theaters. They have tons-o-space (like you don't have to get up so people can scadaddle by) and feel like brand new.
But $10.75 for a ticket here..oofa..
Note: Don't get smuggled into buying a combo with two medium drinks and a medium popcorn. If you're okay with the bacteria growing in your friend's mouth, get one medium drink and one medium popcorn. The medium drinks are colossal (think LARGE). Just ask for light ice so you don't have to get up during the movie for more drinkins'. Also, for the "freshest" popcorn possible.. buy from the main stand. K?
I spent many many many many days here while going to NEU and having Tuesdays and Fridays off.
Easy to buy a "child" ticket from the automated ticket machine downstairs and very easy to see multiple movies in one trip.
I quite like our local theater. The service is friendly (albeit slightly "stoned teenager" friendly, but that's OK). My husband lost his wallet here once and they were really great about helping us find it. It's clean, the stadium seating is nice. Also, someone else mentioned the crowds and I'd have to agree. I am that person who will shush you if you talk during a movie, and mercifully that is never an issue here.
Not my preferred venue to catch a flick, but I end up here often if I'm meeting up with friends who live in Boston, because it's the only place that is convenient for all of us (that has parking!).
They play all first-run movies, but don't have a ton of screens, so be prepared for your movie to be sold out if it's a busy weekend. Also, the lobby area is smaller than other theaters I've been to, so it's crowded and stuffy. The line to get tickets is always long. Tickets are expensive, but they do offer a variety of discounts (matinee, student discount, senior discount, etc.). Also, if you eat next door at Longhorn Steakhouse, you can buy a ticket with your meal for $7 (cheapest price you will find anywhere, so pop in and grab a drink and get your buzz going before you catch your movie).
The theater is in a great location -- pretty much convenient to anyone who has access to a car or the T. It's a short walk from the T, and if you drive, there is an attached garage and you can pay for parking when you buy your ticket. Speaking of parking, the attached garage has to be by far the most POORLY CONSTRUCTED parking garage I have ever been in. You cannot drive 2 feet without being confronted by a huge-ass column. It is nearly impossible to park anywhere in the garage without being just inches away from one of those stupid columns. It is just annoying as hell.
Also, never EVER go to this theater when the Sox are playing at Fenway. Absolute agony to get around the area when there's a home game!
I need to make more friends near where I live, because the Showcase Cinemas in Revere kicks this place's ass.
Regal Fenway is, well, a pretty unremarkable theater. Which is definitely not a bad thing.
Location: I appreciate its proximity to the T (albeit, crappy B line) since parking in the area can be non-existent or expensive depending on when you go. (Tip: My friends and I went to a 10:30pm movie and parking in the garage was only $4 so not hence the timing being important.)
Service: Pretty standard. They rush you through the ticket sales, they bark "next!" at the snack counter. But really, who cares? Time is of the essence and I would prefer expediency over some chatty counter agent when I am trying to snag a good seat.
Theater: The screens are large and the picture is clear. The sound is also clear and not deafening. (I saw a chick flick, which translates to a perpetual murmur of "haha"s and "Omigod!"s and "woo"s and I was still able to hear all of the dialog.) The chairs are standard but err on the side of comfortable. The kind of chair where, when you initially sit down, you think "hey, this is insanely comfy". And then fast forward 45 minutes and you have cramps in muscles you didn't know existed. (Tip: Do not sit in the first five rows unless you are impervious to back and neck strain.)
Cleanliness: The theaters are clean and so are the bathrooms. I really appreciate lack of litter and food debris in theaters so this made me happy.
Another added bonus: Since it is so close to restaurants and bars, its very easy to make a night out of it.
Recommended.
It's got stadium seating and isn't completely hellish to find street parking during the day for a few hours. Even on Red Sox game day. I signed up for their rewards card and upon reading closer, it would take me centuries to accumulate enough points for a free movie ticket. Don't bother.
The good: it's the only first-run theatre remotely near me, the times are often good, it's convenient to both Fenway and Kenmore T stops, and their popcorn is typically fresh.
The bad: it's a giant Regal cinema and is often filled with high school and college kids.
Honestly, I go here because Boston's cinema selection is sorely lacking. But I like movies. Wish I could say more!
These theaters are not bad and they play 3D movies now! The parking lot is a mess though and it is very difficult to find your way around underground. They stopped offering the free extra butter station, which makes me sad because I love mine extra greasy. The prices are cheaper than most of the other theaters and they have some places to eat/shop near there too.
Timing is everything right?
Or is it location, location, location that rules the world?
Looks can be deceiving?
Variety is the spice of life?
A fine balance of these cliches would be ideal, but for the most part your settling on something. With Regal Fenway 13, the location sucks for me, but they seem to have extremely convenient movie times, with tons of different titles showing.
The looks here are anything but deceiving. It's a movie theater for the masses, with the chintz, big-chain advertising, the same multi-color-speckled carpet and crazyily priced snack stand.
A major minus for me: the arm rest/cup holder thingies are stationary and the seats don't do that cool recline thing! Get with the program, Regal Fenway...at most theaters you can move those things outta the way and also lounge back a bit to get a little more comfortable.
Tons of weighing pros and cons here, but the only thing that'll bring me back is those dang convenient show times! Otherwise, I'll stick to the smaller theaters in Harvard and Davis Square.
Over crowded movie theaters are just not my thing.
The seats stink and you have to pay for parking, they also have a crummy layout.
If you decide to come here make sure you allow yourself at least 30 plus minutes of extra time or you will end up sitting inches from the screen.
I was never a fan of setting goals and developing objectives but the company I work for has me so used to it that now I even do it in my personal life. For Summer 2008, I have set three personal goals for myself, as well as one personal-professional goal. The personal goals first:
1) Read lots of trash fiction;
2) See many big budget Hollywood movies; and
3) Leave the office every day by four o'clock to work on Goal # 1 or Goal # 2.
I'm doing just fine with Goal # 1, as I fill my evenings, weekends and T rides with the grown-up equivalent of the Hardy Boys. I'm still working on Goal # 3, which has proven tough, although I think I made it out at 4:45 one day last week. As far as Goal # 2 goes, I can say with great pleasure that the Regal Cinemas at Landmark Center have helped me make it a snap!
For the most part, Boston stinks when it comes to movie theaters. If you want to see a Hollywood movie without leaving Boston and you want to do it in the relative comfort of a big theater with good sound and stadium seating, you have two choices: Lowe's Boston Common or the Regal Cinemas at Landmark Center. Sure, there are a handful of other theaters in the area but with the exception of Coolidge Corner and Kendall Square for the artsy-fartsy stuff, the rest don't measure up. (I'm talking to *you* Cleveland Circle, and you, too, Harvard Square!) But it used to be a lot worse.
Until about 2000, there was no Lowe's Boston Common or Fenway 13. Instead, there was the sub-par Nickelodeon, housed in one of the BU science buildings; a few tiny theaters with paper-thin walls at Copley Place (yes, kiddies, before there was Barney's, Copley Place sold things you wanted and could afford); and there was the Cheri, Boston's "modern" movie palace, which looked like it had its last makeover in the 80s and had the weirdest sightlines ever. Then along came the Fenway 13, or whatever it was originally called, and a few months later, Lowe's Boston Common. Boston had its first modern movie theaters and life was good.
Lowe's Boston Common seems to be holding up well but after eight or nine years, the Fenway 13 is showing its age. As others have noted, the bathrooms are mostly disgusting, the food selection is overpriced and sorely lacking, the carpet needs a-changin'; and is it me or have all the stupid high school kids who used to work there been replaced by even dumber middle-school kids? But even with its faults, when you don't feel like going downtown or if you live closer to Kenmore than to the Back Bay, this is the place to get your Hollywood fix. I'll admit that sometimes the patrons seem a bit sketchy but once the lights go down, you can't see your neighbors and everyone shuts up. This must be the last part of our social compact everyone still adheres to.
It's the middle of July: Don't worry about the carpet or the bathrooms or the remote possibility that you might get mugged. You've got "Hancock." You've got "Wall-E." You've got the new Indiana Jones, "Hellboy," "Get Smart" and soon you'll have a new Batman. The air conditioning is cold, if you're lucky your date will be hot and when the movie's over, you can go to Uno's or Bertucci's and stuff yourself with a chain restaurant dinner. Isn't that what summer's all about?
By the way, you might be interested in the personal-professional goal I referred to earlier: Find a new job, preferably one with a company that doesn't waste its employees' time setting useless goals.
Now you know why I don't post a picture on Yelp: Oh, yes, they are watching. They are definitely watching. . . .
Most of the screens are huge, the sound systems are great, and it's a lot easier to park in this neighborhood than around the other in-town theater with the big huge screens and modern sound systems (Boston Common) unless the Sox are in town.
As I continue to race toward middle age I get increasing amounts of joy from talking with my wife about how stupid and annoying a lot of the students around here are; going to a movie at Fenway provides plenty of grist for that uncharitable mill.
I like how they have the student discount-EVERY TIME. AMC Loews has one but only a random day, Thursdays. And even after that its still really expensive. And I recently signed up for a card so I'm hoping to rack up more points. But yeah, the price is more what I'm used to back home. (at least ticket-wise...movie food is always expensive anywhere you go). But I only give it 3 because they really don't take care of it well. The time I went, by the entrance there was food and crumbs everywhere. Me and my friends wanted to see two different movies so we split up. My theater was fine, but my friends came out disgusted. They swore there was a dead animal in there. They almost left but stuck it out to see the movie through and to not waste their money.
For being in fenway, this place isn't bad. It's full of college kids (so i'm okay, since I am one). The screens are a good size, unlike near BC, where my foot is bigger then the screen. They have dollar popcorn and candy on mondays, so you win. And if you want a drink afterwards, you have some bars. All in all, not bad.
"Wah Wah, movie tickets are so expensive these days! Wah Wah, movie candy is so expensive these days! Pay for parking? Well I never!"
I'm not arguing, but why are so many people still surprised at these things?
Sometimes a big-budget movie comes out that you want to see, and this is as good a place as any to see it. Try not to go during weekend nights, or you'll have a million loud college kids to deal with. A good bet for a speedy entry is the ticket ATM things in the downstairs area.
Sure, the snacks are expensive, but just be like Dad and buy your snacks at the nearby 7-11 and stash them - you're telling me the kid getting paid 8 dollars an hour is going to give a shit that you brought your own Snow-Caps?
Paying for parking in the city is a normal thing - here's an idea: take the train to the station thats ATTACHED TO THE BUILDING! However, it should be noted that the parking lot is terrible - the spaces are narrow and there are giant columns that are covered in smears of car paint from the poor saps who ruined their quarter-panels trying to park there.
It's an expensive, American, big-budget movie theater. Bring your own snacks, take the T and buy your tickets downstairs and it will make your experience of the new Die Hard or whatever a bit nicer.
Not too different from any movie theatre, though some of the arcade machines will eat your quarters, particularly one claw game that was definitely broken with no "out of order sign" when I went.
Not super-cheap, but they offer student discounts and have a few sizable screens. All the concessions are way overpriced.
The reason I wanted to write a review is to save people a step and say the direct phone number for this particular theatre is 617-424-6111. The number currently listed, 617-424-6266, redirects to a general movie info line. I submitted a request to change that up there, but it's probably good to have both numbers.
The kids working here were funny and nice.
The theater itself is just OK. The prices are more,
by a dollar or so, on things like popcorn and soda, than
the Boston Common Theater. BUT. You can drive and park
for 4$. Whereas, my date and I would spend about 10$ on T passes to get to the common.
Ok theatre. Nothing special but its not crappy either. Comfortable seats and ok showtimes.
I am going to include only the details as everything else in this theater is pretty standard.
-Each theater and individual seats are small compared to most other theaters.
-There are only two "large" screens for premiers.
-Snacks are overpriced at this theater. Yes, even more so than usual.
-Parking lot is extremely inconvenient with tight spaces and oversized columns that make it a pest to park.
-Theater is surrounded by excellent eateries. I like to walk a little for Rod Dee (Thai) around the block.
-Arcade games are old and the coin machine took my money on several occasions.
Thats Regal Fenway 13 for ya. It's not bad if you're in the area. If I had a choice, I'd go to the one downtown. Not too many choices there. It's either one or the other for now.
Cheaper than Boston Common and probably a better option for MIT students, which I didn't discover until late in my academic career. I have a really fond memory of seeing Spider-Man 3 in this theatre, and when Spider-Man took off his mask and started crying near the end of the movie the dude behind us yelled out "That's TERRIBLE!" and the entire full house broke out laughing. Because seriously, that was terrible.
That's kind of the experience you're going to get at any movie here--it was great for seeing Hellboy and Snakes on a Plane and Grindhouse, but you might want to head somewhere else for Brokeback Mountain or Pan's Labyrinth.
This is a good cinema with good stadium seating, sound, and screens. I've never seen a movie here where I was disappointed with the room that I was in. It's in a large building that has a Best Buy, a steakhouse, Panera Bread, and a few more odd stores. Since it's practically downtown, it can get very busy. You can access it by car (there's an indoor parking garage) or via the T (when you come out, the building is right there). If you park, make sure to get your ticket validated at the customer service desk in the theater. You have to go up some stairs to reach the ticket area, and the layout isn't exactly the greatest. When there are lots of people, the line snakes around all the way to the stairs. There is an area with a few tables where you can eat, as well as a small arcade section. Rarely do I see people do anything else other than proceed into the movie after they've bought their snacks, so the dining area and arcade just seems to take up valuable real estate. I've been in smaller theaters with a larger reception area. This place used to be AMC, now it's Regal, and if you sign up for a Regal card, I think you'll get a discount or a free movie(?) if you've racked up enough points. The crowds aren't rowdy and people tend to behave themselves during movies.
The prices are more reasonable then the AMC at Boston Commons and their Regal Crown Club card has gotten us more then a few free perks (free soda, popcorn etc) The seating is nice a major improvement from old school movie theaters but some seats do not recline and the arm rests are not movable. Also the popcorn is not always fresh which can be a huge disappointment and drink sizes are beyond huge, do not waist your money on anything over a small soda.
Probably the cheapest theatre that belongs to a chain in the Boston area, especially when compared to Lowes on the common. Big stadium seating and a student discount make all the difference.
If you're looking for a cheaper movie-style date in a more authentic old-style theatre, check out Coolidge Corner in Brookline.
I'm giving this place 5 starts for being sensitive-intellecutal-manly enough to host the live This American Life broadcast. Otherwise, pretty average as theaters go.
If you're reading this Ira... I LOVE YOU!
I like watching movies at Regal Fenway. The movies and popcorn are overpriced as expected. They have a little counter that was a convenient place to leave a ticket for my friend while I went in to save us seats. Yay, for being next to a Cold Stone also.
I think this place is near a bunch of schools also because I've seen a couple of movies on opening Friday in the afternoon and the theater was full of teeny bopper school kids in eagerly waiting for Pirates and Spiderman.
I like the loews boston common just because it's bigger, but this place has a cool layout and just as good of a location (depending on where you want to be near).
The butter your own popcorn thing is cool, but I don't eat popcorn. They always have a bunch of people working, so it's not that bad of a line for snacks and stuff. It IS a long wait to get tickets though, but I don't usually ever go to see stuff on opening night (well, maybe horror movies)
Oh yea, bring a student ID even if you already graduated. That's what I do. Or I can use my employee MIT card and say it's a student card.
Oh wait, I'm a student now at Mass Art. Yea...
10,000 times better than the Common (which ain't so great). Everything is cheaper, the staff is actually quite helpful and happy, and crowd control is good. Once a movie I saw there had a techincal problem, and the manager actually came in and explained it so there were few complaints (I mean they gave out passes, what else do people want?)
My only pet peeve is the ridiculously long ads, big theaters get enough money, I didn't pay to see ads for so long! Oh and avoid the popcorn at all costs...it's staler than you think.
This place has lost points for me as time as gone on....why? Because I've gone there only to find that there's no parking. It's often packed. It's not always clean (I'm looking at you, stinky bathrooms). Other than that, I generally like this place. It's close to where I live if I am driving, and it usually have good showtimes. Yes, you do have to pay for parking, but there aren't any other places in the city you can drive to and park. It's a very kid friendly theatre, and if you're early, you can waste time at the other retailers in the Landmark Center.
And yes, they have Cherry Coke.
I've always made this my first choice of theater to go to when checking out any new movies. Theres two reasons for that: It's located about 5 minutes from my apartment (and Northeastern University), and because its really just a solid theater in general.
We all know movies are obscenely overpriced these days, but this place will at least hook you up with a student discount if you present your ID. The lines for tickets usually move pretty quick, which is a very good thing on busy nights because the line tends to be pretty huge. Snacks at the snack bar are pricey. I'd recommend hitting up CVS or something beforehand and grabbing some candy if you really want it (unless you're on a date, come on buddy - accept the truth, you're going to be dropping at least $35). My point being, I just avoid the snack bar altogether; I end up eating my candy before the movie starts, anyways.
The individual theaters themselves are really, really nice. They're spacious, with plenty of (comfortable) seats. I've even shown up late a few times and had to sit way up front and the experience was still enjoyable. Good picture quality and sound. Overall it just feels like a nice theater; theres nothing trashy or dirty about it. Good place for a date if you're aiming for the standard dinner & a movie deal. I don't typically go to movies all that often in the city, but this place is far more convenient and of comparable quality to the AMC down at the Commons for kids living around the Back Bay area.
The skinny...... Most people don't know that this theater use to be owned by AMC at first but years later it Regal bought it. Why? Because there was a bidding war for the Boston Commons Loews theater when Loews didn't want it anymore. AMC eventually bought the Boston Common theater and was happy for 1-2 months because they owned 2 of the major theater locations in town. 2 months go by and AMC was found breaking a certain law in Boston by owning two theaters in a small radius (monopolizing the theater scene). So they had to make a decision and sell the Fenway stadium. Regal ended up buying them and that's what we're left with now.
Sorry for that history lesson just thought people might want to know. Now to the actual review. When AMC owned this theater it was well kept, clean, and had very friendly staff. Now with Regal owning it's constantly dirty, the staff is either rude or not well trained and they a lot of general problems with the basics like playing movies in the right theaters and on time. I remember I went to see the transporter 3 with a friend. We're sitting for 45 minutes waiting for the movie to start and the movie starts and it's Astralia.... we left and were like what? They apparently changed the theater transporter 3 was playing in without notifying the ticket holders. We had to run into the newly changed theater and ended up losing our good seats for bad seats.
Not a great theater by any means but they're more convenient and cheaper then the Boston Commons one.
I miss the midnight movies.
Go back to being a Lowes!
Never a bad experience here. The staff at the ticket counter have always been nice. The cinemas are clean and it's easy to navigate to your feature flick.
I do admit the parking is rediculous in that plaza, but hey, it's Boston... don't drive downtown and expect to park anywhere.
I have the same problems with this theater that I do with most others:
Too expensive. (They recently caught up with AMC and raised their price to $10).
The projecter is a little too dim (not nearly as dim as the projectors over at Circle Cinemas though).
And ads before movies.
They have a good selection of movies, but being the closest major theater to me, I wish they had a few smaller movies (Like Children of Men.)
I usually go at the right times and can find parking down the nearby alley and if not, then $4 ain't so bad.
The bathrooms are awful. They don't have sinks in lieu of these sort of basins that you have to cup your hands under for 4-5 seconds. And if it doesn't work - which is pretty common, it takes to 10 seconds to figure that out only to move on to another "faucet" which may or may not work. Pain in the ass.
Looking around, I think it'd be easy to sneak into a second movie after your first. I'm not sure I have the energy to do that anymore though.
If you have any technical problems, they'll be happy to give you passes for another time.
