Redmond Cycle

 

0

8

Kyle W.

Bellevue, WA

Shop did a nice job on a tuneup on a nice bike.  But, forgot to put new pedals on which was the main reason I brought it in.

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Elite '08

18

261

Chris C.

Bellevue, WA

I'd rate them so/so. I went in once looking for two items, a new saddle for my comfort bike and new handlebars (touring bars) for my road bike.

The "kid" helping me did not even know what touring bars were, neither did the lady he asked (owner??). He could not find them in their order books. They are fairly common, but nobody knew what they were.

They were nice to try to look it up to order, but I think they need to know more about bikes to run the business.

As for the saddle they did not have much of a selection, and nothing like I was looking for.

Lastly, I asked about getting a tune-up, and was told it would be about 2-3 weeks before it could be done. That's just insane.

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Elite '08

427

384

Katie S.

Seattle, WA

1 1/2 weeks for front brake pads and a new chain! WTF? Alright.. fine. No big rush. Whatevs.

Called on Tuesday (1 1/2 weeks later)- still not done. Hadn't even touched it. Quite flip too, I might add.

Fast forward to today, and the woman working says,"Oh, we had it done on Saturday.' 'Really? Because when I called on Tuesday, someone said they hadn't even started on it.'

Silence from her. Yeah.. not so much.

Too bad b/c they're a small bidness and we like to support the little guy.  

Bah.

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99

292

Sam H.

Redmond, WA

I broke my headlight on my bike yesterday. :( I've had it for about 12 years now, so I guess that's good. Anyway, I've always wanted to stop by Redmond Cycle to look around. They are in this weird little strip mall on the corner where the parallel one way streets in Redmond meet.

This place has everything I want. They had about 10 different lights in all price ranges. I'm no pro, so I asked the shopkeeper which was the best. He actually suggested a middle of the road LED model with a 30 hour battery life and a little tiny cute one. I went with the non-cute one. I liked how they had them all set up so you could try each one to see how they work. My new light is very bright. I looked right in it and then saw stars for a few minutes.

While I was there, I went ahead and looked around and drooled a bit. The guy working there was very friendly. He totally let me browse and we talked about a tune up. He was very honest about whether or not it would be worthwhile in my case, since my bike is kind of the bottom of the line.

I liked the overall selection too. About twice the size of REI, which has a pretty good selection. Prices were not too bad either. I liked it a lot better than Greg's in Bellevue and Performance in Redmond. I would go back because I feel they'd take care of me and be honest and also for the cycling pr0n.

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