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Red Jade Restaurant
Category: Restaurants Chinese Chinese [Edit]
245 Church St(between Market St & 15th St)
San Francisco, CA 94114
Neighborhood: Castro
(415) 621-3020
- Hours:
Mon-Thu, Sun 11 am - 9:30 pm
Fri-Sat 11 am - 10 pm
- Good for Kids:
- Yes
- Accepts Credit Cards:
- Yes
- Parking:
- Street
- Attire:
- Casual
- Good for Groups:
- Yes
- Price Range:
-
$
- Takes Reservations:
- Yes
- Delivery:
- Yes
- Take-out:
- Yes
- Waiter Service:
- Yes
- Outdoor Seating:
- No
- Wi-Fi:
- No
- Good For:
- Lunch, Dinner
- Alcohol:
- Beer & Wine Only
- Noise Level:
- Average
- Ambience:
- Casual
- Has TV:
- No
- Caters:
- Yes
- Wheelchair Accessible:
- Yes
401 reviews for Red Jade Restaurant
Review Highlights
"The best green onion pancake in town."
(in 28 reviews)
"You bring us free pork buns and treats too."
(in 19 reviews)
"Fortune cookies and an added bonus of sesame balls."
(in 51 reviews)
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400 reviews in English
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Review from Sally T.
1/11/2012 2 Check-ins Here
dear red jade,
my manfriend and i would like to thank you for bailing us out one evening when take out from another joint down the street totally failed. we were very impressed that our order took 10 mins so we can make our bellies happy.
the food is standard but definitely better than most chinese take outs. i don't get the numbing weird sensation in my mouth from MSG, so kudos to you. the consistent satisfaction we have experienced will make us come back in the event that we both crave chinese food and yours truly does not feel like cooking.
by the way, "dessert" is great. he loves the fried sesame balls and i love fortune cookies. perfect. :)
sincerely,
somewhat impatient -
Review from Joby P.
San Francisco, CA
1/15/2012
they earned a second star for the free pork buns.
Really really mediocre food.
Why is there no decent chinese delivery in SF?!?!? Arghhh. -
Review from Tim T.
San Francisco, CA
1/2/2012
This restaurant has the WORST service imaginable!
From their website: "If you are looking for one of the best Chinese cuisine experience delivered to your door you may just want to check out Red Jade "
So far the food has not reached my door after over an hour and a half after ordering via Eat24Hours. We called after an hour, and it 'just left'. When I called again thirty minutes later to find out where my food was. whoever answered the phone started screaming at me like it was somehow MY fault, and threatened non-delivery after I'd been waiting for 90 minutes and that I should should be grateful that they were gracing my table with their food.
So far, I reserve judgement on the food. Maybe it's just THAT good, and they just hire assholes to run the phones, so I'll update this review later - but so far my experience of Chinese cuisine has not involved slow delivery and screaming, angry staff. Much.
Just to add to my review -After two hours waiting, the food arrived. I told the delivery guy just what a raging a-hole his boss/manager was. He agreed.
The food - mediocre at best. Burnt bits in my fried rice. And yes - STALE fortune cookies and shrimp chips. I have NEVER had stale shrimp chips, that's just WRONG and DISGUSTING!
And to echo someone else's review, here's a link to their DPH score - 77! - we're never ordering from these unsanitary bastards ever again!!
http://bit.ly/sZD9Rs -
Review from Mister B.
San Francisco, CA
1/28/2012
FULL ON FOOD POISONING. This was my go-to delivery and to go place for over 3 years, I loved it. Until last night. It was 6 hours of projectile vomiting, massive diarrhea hell. I have reported it to the department of health, and hopefully anyone else who gets sick will do the same. I don't make this claim lightly, I made sure Red Jade is to blame and they are. Save yourself the pain and do not eat here.
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Review from Kate J.
San Francisco, CA
1/30/2012
I love the food here! It has become a Sunday tradition to order from the Red Jade. They deliver all the way to Bernal Heights! I recommend ordering online. My favorite dish is vegetarian hot and sour soup.
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Review from Jessica P.
Emeryville, CA
12/19/2011 1 Check-in Here
I have to minus one star bc one of my friends thinks they got food poisoning from a shellfish dish here :(. My meal, however, was great. Quick service, friendly staff, water refilled and the plates that just kept on coming!
We had reservations for 5 people and were seated right away since thankfully it was not a busy night. I had to order the onion pancakes - which did not disappoint. A little on the greasy side, but thick and delicious. A friend and I split the crab rangoons bc that's just what you do if you're going to get Chinese, get the fried crap and share for less guilt.
My main meal was the lettuce wrap special. I really enjoyed them as my main course and for breakfast the next day! Great, hearty portions, and the chicken was well seasoned chunks, not ground up or barely recognizable.
There were a bevvy of different veggie dishes at our table and everyone seemed to lick their plates clean. Sesame ball surprise at the end for dessert and hot sake in my belly, not much more I need on a cold winter's night. -
Review from sara m.
Soquel, CA
1/18/2012
Mediocre at best. Very large portions. Kids enjoyed it- grown ups, not so much. Might be better for vegetarian choices, but every meat dish we tried was chewy and gristly.
We trusted Yelp on this one and it was a mistake! -
Review from E J.
San Francisco, CA
1/2/2012
If you stick to the basics here, you'll do just fine. It's not the place to get all adventurous and order something crazy, save that for the more high end Asian establishments.
Basically, it's Chinese take-out with a super nice dining room and wait service. You can't be the prices either, especially the lunch specials, and they even run them all weekend.
The food is pretty decent, they nail the standard Chinese dishes we all crave. It's not exactly "light" food or portions though, so hit the gym before hand and eat there when you can take a two hour nap after. -
Review from Danielle G.
San Francisco, CA
1/24/2012
The food was fantastic. All the grease you want in Chinese, but not disgustingly. We had the sesame chicken, hot and sour soup and pot stickers - all deliciously seasoned. PLUS free pork buns and sesame balls. Can't go wrong with that.
Delivery took about an hour, but was the best Chinese delivery i've had in a long time. I'll be back! -
Review from Rat a tat R.
San Francisco, CA
11/25/2011
Want Chinese comfort food? Jade Garden is your go-to place. The food here is like an old, familiar, comfortable sweater that might not look the best but that you find you still can't let go. Who cares about fashion when you feel good... Riiiiiight!?!?
Jade Garden's Chinese food is what you'll find in Americanized Chinese restaurants all around the country. I have seen this menu, as well as this food, countless times. And hey, just cause I'm pasty as he'll doesn't mean I don't want it to be spicy and dangerous!
The food all tastes as I'd expect, prices are inexpensive, the service is friendly and quick, and while nothin' amazing, a decent stop if you live in this area and want some Chinese. This is definitely an old sweater I'd try on again. -
Review from Todd S.
San Francisco, CA
1/23/2012
I order delivery from here a lot, so my review does not relate to the restaurants service - I live close by and they are almost always super quick with delivery. I think only one or two times it took more than 30 min - and they usually say 45 min on the website delivery time.
Food is always hot, and always right.
I'm giving 4 stars because they have the best crab rangoons I've found in this city. The rest of the food is, as other reviews have said, mediocre. Fried rice is pretty good, but its tough to mess that up. The chicken is almost always overcooked and tough. If they could only get that right, this place would be awesome. -
Review from Lisa K.
10/31/2011
The delivery was easy, prompt, and pleasant, which is more than I can say for many delivery options I've dealt with. And they threw in a bunch of free stuff, as is routinely mentioned - the two big bbq pork buns and some sesame balls. But the food was just ok.
Part of the problem was that we order the lemon chicken, which was fried. By the time it got to us, it was lukewarm and starting to get soggy. The string beans and bean curd faired a lot better, although I found the dish to be on the bland side. We probably enjoyed the appetizer combination the best - a hearty assortment of 2 each of chicken wings, potstickers, egg rolls, and crab rangoon. They were all pretty tasty.
I wouldn't rule it out for delivery again, but we'll probably continue our quest for Decent Chinese Delivery. -
Review from Sean S.
San Francisco, CA
11/21/2011
As a creature of habit, I usually get the same thing. Sesame Chicken but I really do love it.
Green Onion pancake and crab rangoon also good. -
Review from Windie W.
San Francisco, CA
12/4/2011
I had ordered delivery and they arrived late. They had said it would take 45-60 mins for the food to arrive and I got my order after a 70 min wait. I was ok with it at first with the order arriving 10 mins late but that should have been the first sign. I had ordered the garlic baby bok choy and it was overcooked and mushy, also the mushu pork that was ok, and the worst of all the beef chow fun. I had found a cigarette butt in it! This place is very unsanitary and disgusting. I would warn everyone to NOT order from this place and definitely check the yelp reviews first.
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Review from Little E.
San Francisco, CA
10/12/2011
SLOW DOWN, PLEASE!!! Seriously!
I just got back from this restaurant and was very disappointed. I've been here a few times and it was so-so...until tonight.
We ordered the orange chicken, chicken chow mein and the house special beef. The orange chicken and chow-mein came out real quick (like 3-5 minutes later!). No complains there but, my complain is that the other dish we ordered never came out!
Saving my appetite for it, I stopped eating cause the waiter (Male, late 40's) said it will come soon. 15 minutes later, nada! NOTHING! Just the waiter coming back to ask if everything was good. And if we wanted to take the food to go. REALLY?
We told him we never got the other food, so he went back to the kitchen to check, only to come back saying he forgot, or the kitchen forgot it. He then took our plates, which we weren't even done eating, then gave us our check. WTF!
They really need to SLOW DOWN! That guy needs to slow down and pay attention and not mad rush the customers! Its like I'm eating at a fast food restaurant! -
Review from Dardar G.
San Francisco, CA
I've not been here for a week I need my fix I love this restaurant their food is so good and the people r sooo nice the lemon chicken is great! But this time the chicken was a little to hard! I usually save it for another dinner but this time I ate the whole thing hello the owner sister sally was nice about it she offer me a better meal next time I go there:-)
I don't think I'll be eating at this restaurant because I just got done eating here on december 30th and I got sick I know it's the food because the last i was here i got sick but wasn't sure and now I am:-( too bad because i like the people they r so nice
They r a little too fast they bring ur food when you're still eating the soup and then your food get cold I don't like that I like my food hot. I feel like I'm being rush! like to take my time so they need to slowdown! tooo manny waiters here wondering around doing things. I like fast service! But not that fast!4 Previous Reviews: Show all »
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12/10/2011
Okay only two stars today the soup wasn't hot! Warm the food was hot! They didn't come n ask if I… Read more »
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Review from Joe S.
San Francisco, CA
1/2/2012
A thoroughly average Chinese restaurant. I go there often because it is a block from my house. Their lunch specials are very affordable, but I am not a big fan of the dinner prices. Their delivery service is excellent. However, I was surprised that in violation of the law according to another Yelper, they do not display their SF Health department score, which was supposedly 77. That's lame.
Next time I go in there I am going to look for that score card, and if I do not see it properly posted, I will certainly make my opinion known.
But compared to some of the grease and cockroach pits in Chinatown, this place is decent.
Very very fast attentive service and food delivery to go or in house. Very average and sometimes tasteless Chinese food. Some dishes are better than average on the other hand.
I guess I go there because of the convenient location, good lunch special prices (though dinner is a bit more than it should be), and very fast service. -
Review from Naomi F.
San Francisco, CA
12/22/2011
We ordered delivery through the online system. Although the time estimate we were given was 45 min to an hour, It took over an hour and a half. If you do choose to order from them, know that the dishes do not come with rice. I myself won't be ordering from them again.
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Review from Liz W.
11/20/2011 1 Check-in Here
CHEAP BRUNCH SPECIALS!!!! Nothing out of the ordinary, but the prices are very reasonable and the service is FAST.
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Review from FoodDudeS F.
San Francisco, CA
8/29/2011
I'm digging on these guys. They have the RIGHT ATTITUDE when it comes to food and prices.
1 - They don't charge for tea. I know that a lot places don't charge for tea, but some spots do, and those places piss me off. Look, unless you're actually giving me a nice pot of fresh, loose-leaf tea, something special, you shouldn't charge for tea. If you're just throwing a tea bag of generic jasmine in a pot of water, let's go ahead and make that complimentary, okay? It's practically water. Free tea is acceptable.
2 - Brown rice "upgrade" for lunch specials is a MERE 25 cents!!! OMG, thank you, owners of Red Jade. This is, without a doubt, the most reasonable brown rice substitution charge of any restaurant I've been to in SF. That alone makes you a star in my book.
Now, I've only been twice, only for lunch, and got the same thing both time (that's kind of how I am) but I got to say, each time it was excellent and when it comes to price and quality, this place is way ahead of the rest. I got fried tofu with broccoli and brown rice. It's not on the lunch specials menu, but I asked them if I could have "beef with broccoli, but substitute tofu for the beef." NO PROBLEM. Then he asked me if I wanted the tofu fried of soft. Because this was a special order, they made it fresh, and the tofu was super-hot, right out of the wok kind of hot. They take soft tofu, and deep fry it, and it was great. The whole lunch special, with brown rice and tax, came to $7.05. (It includes soup as well.) This is not bad, especially considering how good the food is and quality of the ingredients they are using.
I am even starting to think that I'd be willing to check out their chicken dishes since - from the looks of it - they are using real chicken and not that horrible, disgusting, I'm-not-quite-sure-which-part-of-the-bird-you-got- this-from chicken that so many Chinese restaurants are using. You guys know what I'm talking about, right? I swear, between the beef and the chicken at some of these places, it's enough to make a guy go vegetarian full time!!!
Anyway, in conclusion, Red Jade seems to know what they're doing, seems to treat their customers with respect, seems to give folks good food and not low quality food. I would say, for lunch specials in particular, you can't go wrong with this spot. -
Review from Anthony H.
San Francisco, CA
9/11/2011
This is the second time that I ate at Red Jade. The first time It was much better that is why I am putting 2 stars instead of 1.
The first time, last week, my co-worker and I called to order for pick-up. We both ordered the veggie fried rice with no egg and we added tofu. It was great and a very large portion for a decent price.
We then decided to call and order for pick-up a second time today. We both got lunch specials which came with rice and soup. I ordered the eggplant tofu lunch special. My co-worker came back from picking it up and at first I thought that they forgot to add tofu and it was only eggplant, which was okay. As I was eating I discovered little pieces of beef. It wasn't just one or two by mistake either. I decided to ditch the entree and I ate the rice alone with soy sauce. My co-worker said that his mongolian beef lunch special was "ok" and that it felt like it had been sitting out for a while.
There are plenty of Chinese restaurants in the city and some with a lot more vegetarian options. I understand that mistakes happen, but It is a huge turn off to see meat in my vegetarian dishes. -
Review from Nick B.
San Francisco, CA
11/6/2011
I have been in the hunt for the best scallion pancake in the city and Red Jade takes the crown. Their scallion pancake is absolutely delicious. It is thick, crunchy in the outside and soft on the inside. it also comes with a side of peanut butter sauce... It is very filling but definitely Yummy!!
Other dishes are okay... If you're looking for actually better quality general Chinese food go to HOUSE OF CHEN just a block or 2 away on Noe st. it is WAY better..
Red jade's chow mein is not that good, and their lemon chicken to-go was pretty awful..., but if you go you absolutely cannot walk out till you try their green onion/scallion pancake... You won't regret it.. -
Review from Shane W.
Santa Clara, CA
9/7/2011 3 Check-ins Here
OK, it is probably the alcohol talking (hang on, what am I saying; of course it is!), but after a few drinks on a Sunday afternoon, Red Jade hits the spot for dinner.
Two of our regular table of four are creatures of habit, always ordering the mongolian lamb and hunan fish. The lamb can be a little hit or miss (twice has been good, once was a little tough), but the fish has been consistently tasty. Other than that, I have tried the princess prawns, the spicy string beans, and a couple of broccoli and eggplant dishes.
Eat it family style with a an order of steamed rice for the table, and you can't really go wrong -- it soaks up the alcohol, and you leave full and happy. -
Review from Jason L.
San Francisco, CA
12/17/2011
DO NOT eat their shellfish or you will be sorry. I had the prawns and scallops special on Thursday night. I woke up Friday morning with the worst food poisoning I've ever had. I had to spend an entire day lying in bed, missing two holiday parties and a concert for which I'd already bought a ticket. I will never forgive Red Jade. Please learn from my mistake.
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Review from Eve L.
San Francisco, CA
11/28/2011
Meh. Rice is not free. We ordered the takeout from http://eat24.com. No bueno.
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Review from Stacy Y.
San Francisco, CA
8/7/2011
Wanting to try a new Chinese delivery place, we ordered the Combination Plate Sampler, General Tso Chicken and Pork Chops in Pungent sauce.
70 minutes later it arrived luke warm with a long black hair wrapped around one of the dry fried chicken wings and soggy General Tso's Chicken.
Never again... -
Review from Eric Robert T.
Hilo, HI
10/6/2011 1 photo
I love this place! Where can you get a quality tasty meal for under $6? Here! And to boot.. you have a super friendly staff, clean interior, and in a safe neighborhood. My favorite is the lemon chicken w/ fresh steamed broccoli... comp water and tea and all for about six bucks! This is a minimum 4 star place...
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Review from George K.
San Francisco, CA
11/11/2011
I just don't get the negative reviews I just read. What's the matter Yelp? They not advertising or something? The food here is terrific. Reasonably priced and delicious. the green onion pancake....great. Pot stickers have just the right amount of ginger. Delicious. My favorite is the beef and green beans. Yum. And try the house special chow fun. Its not on the menu...you have to ask for it. And get it dry rather than "wet". It has that smoky taste and being the house special, has chicken/beef/pork and shrimp. the lunch specials are super bargains. My favorite lunch special is the hunan lamb. I always get it mild. Seriously, this place is awesome. And their Wor Won Ton Soup? What's with all this hatin? Its great
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Review from Randy N.
San Francisco, CA
Updated - 10/15/2011
They now have chopsticks out! laying across a fork! 5 starz!
1 Previous Review: Show all »
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10/11/2011
Red Jade is one of my guilty pleasures; so are Rihanna songs, but that's another story.
Some… Read more »
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Review from Sarah T.
San Francisco, CA
10/24/2011
Ordered delivery. Appreciated the convenience of their online delivery process, but I was very disappointed with the food, which was mediocre at best. Poor chicken quality, the ma po tofu tasted like vinegar. Very disappointing. Wouldn't order from here again despite the convenience.
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Review from John B.
San Francisco, CA
7/24/2011 5 Check-ins Here
This has become one of my regular lunch stops. It's a little bit outta the way for me, but totally worth the drive when I get that rare extendo lunch.
I visited one time for dinner and the ambience is fairly upscale for a Chinese place. It's a nice change of pace from your typical fast food type place. I really only eat one thing off of the menu, Kung Pao tofu 'cuz it's so good and there really isn't anything better vegan-wise. I'm sure they'd be willing to veganize other items but it's not worth it unless I was gonna eat in again. The Kung Pao is good enough for a tasty lunch. The lunch special price is pretty good with rice and all included. The spring rolls are really good too, with just the right amount of peppery bite.
I'll be eating here again soon! -
Review from A I.
San Francisco, CA
7/24/2011
Having used Waiters on Wheels, what a pleasure this was.
Wait time: When I see 45-60 minutes, the cup half empty expects 60 minute, so I was pleasantly surprised when the door bell range at 45 minutes!
Food: Chow fun was delicious, but not the charred taste, that would make it excellent. The egg plant was savory/sweet and cooked to perfection. The Peking duck was more like roast duck, but had light pancakes with them. The ma po tofu had large chunks of tofu in a savory sauce. I am not sure why I ordered the original chicken wings, but they were crispy and moist.
Free food: The free pork buns were a nice touch. I love those things. It was an unexpected and appreciated addition. I am not a fan of the sesame ball, but it was free!
Thanks for a timely delivery! -
Review from Mayra L.
San Francisco, CA
10/14/2011 1 Check-in Here
I came here for lunch with a friend. The lunch was pretty good. I ordered the veggies with tofu and we got sweet and sour soup with our order. For the price we paid, it wasn't bad. It's not the best food I tasted but it wasn't the worst either.
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Review from Sarah S.
San Francisco, CA
10/30/2011
Ordered delivery tonight- terrible. They forgot part of the order and took over an hour to deliver the remainder, after hanging up on us 5x when we called to ask where our food was. Also refused to refund for cold/late food. Never again.
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Review from Brandon R.
San Francisco, CA
10/22/2011
The sesame chicken and orange chicken were edible (maybe good), but wtf happened with the rest of the food. The mongolian beef tasted like absolute crap. The beef was definitely old (like leave out the steak in the sun smelly old). How the f do people give this place more than 2 maybe 3 stars. The bok choy beef also tasted the same. The BBQ pork dim sum was good actually. But I didn't really enjoy the food because of that beef.
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Review from Nitin B.
Santa Clara, CA
7/21/2011
Food was just ok. Spicy basil chkn was average...chowmein was full of oil.
$20 for 2 dishes - but not worth the money -
Review from Peter K.
San Francisco, CA
11/6/2011
What a disappointment. I remember even when this place was the Hong Kong Cafe and it was always consistently great. Then when Red Jade openhed, and offered reasonable lunches it was good, at first. But wow, how it has gone downhill quickly and with no end in sight. Lunch yesterday was so inedible; could barely stomach the curry chicken. The chicken did have the skin removed, there were small bones and grissle. The curry sauce was so thick you could stand a spoon in it. Sorry to say, won't be going back here again. A shame.
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Review from LEE-JOHN S.
Palm Beach, FL
10/30/2011
Very possibly the absolute worst food I have ever had delivered. I can't say enough bad things about it. Oredred 3-items and one was worse than the next. Even the rice. OMG!
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Review from Sylvia Y.
San Francisco, CA
3/7/2011
Had the crab fried rangoon and the peking duck ($11 for half a duck). It was fantastic. Peking duck in other Chinese restaurants usually comes with fatty layers that you need to strip away to get at the good lean meat. This was either stripped (save me the trouble) or the duck was chosen to not be fatty. Either way, it was really a delicious meal. I glanced at other people's General Tsao's... I'm getting that next time.
Bonus was at the end they give you little seasame balls, but they're usually not very fresh (they have a relatively large bin of seasame balls to grab from when they hand out the checks). -
Review from Jessica P.
San Francisco, CA
5/27/2011
Eh, there is better Chinese food around. Ordered 3 dishes: Spicy Eggplant, Chicken Chow Fun, and Chicken with Basil, which all tasted the same. The chicken in the dishes was of poor quality - stringy and just kind of gross. The portions are quite large, but in this case leftovers weren't really welcomed.
On a better note, the fresh basil in the Chicken with Basil dish was nice as was the roasted eggplant.
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