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Pure NV Salon And Spa
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- By Appointment Only:
- No
3 reviews for Pure NV Salon And Spa
Before I take a hiatus to California, I am here in Michigan running around like a chicken with my head cut off, trying to take care of business. From finding/getting new tires to put on my truck to turn in [it's a lease], to renewing my tabs, to meeting with my attorney twice in 6 days, to working.... *sigh*....dang! I can't leave Kolten's hair outta control for 8 more days! His hair grows like weeds. Fast. The last time I got his cut, it needed it again 2 weeks later. Maybe I should just think of taking a class to learn how to snip boys' hair!
I called last minute to see if Ashley was working and if she had any openings. 3:30pm. Perfect! Even though we were way early, Ashley was apologizing for us having to wait. She's the best! She asked me how short I wanted to go and if I thought a 3 would be good in the back and on the sides. His cowlicks are hilarious, and when his hair gets so long, they stick up every which way. Ashley does such a good job, working around Kolten----he sat like a statue when she used the clippers. Then when she spritzed his hair with water and started combing it up to cut, he kept jerking around trying to see who was playing with his hair. Raisinets and a huge orange comb only kept him entertained for a lil while, and then it was up to the receptionist to win him over with her looks!
$7 later and the cutest lil toddler-look from the best hairstylist... I'm pleased! I will see you again on Monday- one more time before leave for CA!
1 Previous Review: Show all »
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3/22/2009
I love this salon! Sure, it may be slap dab in Taylor [also referred to as Taylor-Tuckey] but...this… Read more »
Because they did not like the way in which I complained about my pedicure I was not offered anything in return for a pedicure that lasted under two days, which was due to poor technique. I was also told that pedicures only last two weeks when my other pedis have lasted four to six weeks. Live and learn.
Just know if you EVER have a problem here, it will not be in any way compensated for, even when it is a birthday gift, happy birthday to me. Instead I was blamed and told how exactly I should have worded myself and that phone is better than email and that was the problem, not that my entire polish job was slapped on in two minutes. The customer is NEVER right here, the owner is too busy with sarcasm and feeling like he is not responsible for the workmanship of his employees.
The massage therapist here was excellent. The wax job fine. The pedicure was less than stellar and the customer service was wretched. They do not want happy clients, they want to be right and make you feel like an idiot for not being satisfied with the substandard. A lot of double talk and general bad business, better salons to be had for sure.
Go at your own risk and be sure to check your pedi in better lighting than they have so you can see the bubbles, I was a late appointment and they were closed by the time I realized my toes were horridly done. Also make sure you are not leaving for vacation the next day or anything because as they will tell you pedis are not supposed to last long.
I am not a complainer. Check my other reviews. I have nothing but glowing things to say about other places like Indigo Salon and Spa in Canton, Brown and Deline in Ann Arbor and VIP Nails in Riverview. All are top notch and REALLY know what a true spa pedicure is, plus they will last longer than 2 weeks. They also have good management who care about clients and their happiness. I have NEVER had an issue anywhere like I did at Pure NV, I am completely appalled by the way they handled it.
Beware, they treated me this way. Do you really think they would treat you any differently if YOU had an issue. It is easy to correct a mistake but no one even attempted to correct mine. That is truly bad business. I am going to warn everyone I can because in this economy, in this town who can afford to blow hard earned money down the drain?
i had emailed pure nv with the style i wanted and amy reffered me to monikka for that particular cut. the receptionist was nice and my appointment was on time and monikka took time to look over some photos that i brought. i was really nervous because i only allow certain people to cut my hair, but once she started cutting i could tell this lady knew her stuff. my hair turned out great, just how i wanted. monikka really got down on my hair to get it just right.........it cost me $32.oo for a wash, cut & dry. great price, fast, accurate, & friendly service. i definetly recommend this salon and will be back soon. ask for monikka shes great with long layered cuts.
update!!
after my first visit i needed another cut before i moved to ca. monikka wasnt available so they assigned me to shelly (i believe thats her name-sorry) she was great!! she really like my style of cut so i think she even put more effort into it, she was amazing and she even gave me some tips. i miss this place!! and the price!!!!!!!!!!!!!!!!
* pros: everything! great modern atmosphere
* cons: nothing.