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Premiere Hotel and Suites
- Price Range:
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$$
2 reviews for Premiere Hotel and Suites
My husband and I stayed here for several months recently on a business assignment in New Haven. For long stays, this place was comfortable and furnished with all the essential necessities.
From speaking staff, this place has undergone remodeling and changed owners within the past year or so, so any stays before that time period may be out of date. At some point in time I believe it was a Residence Inn, so it retains qualities common to that type of establishment (Guest House, Studio apartment furnishings, manager's evening reception/light dinner, etc.).
Each room is furnished with a full kitchen including fridge, stove, oven, sink with garbage disposal, microwave, toaster, coffee maker, and a dishwasher. This is in addition to plates, glassware, silverware, cooking utensils, pots/pans, and a couple of knives. It is pretty complete for long stays, but if you ever find yourself needing any more specialized kitchen stuff, there is an IKEA right down the street from here. Some of the units have newer appliances, while others have older ones, but, they all seem to work fine.
The living room area has a balcony (some private, some along the walkway). They are furnished with a pull out sofa bed, desk, coffee table, etc. There is a flat screen TV with cable in each room that can get fuzzy but only because the TV itself swivels on the TV stand to accommodate different viewing angles, and occasionally the cable gets loose in the back.
The bedding is THE BEST thing about this place. The beds are extremely comfortable, and the linens are high thread count and super soft on your skin. They also have TONS of pillows in each room so you can lay in bed and feel like royalty here. I was here part of the winter and let me just say it was hard to get out of this when there was snow outside.
They have a full breakfast every morning and 24 hour fresh coffee and tea in the lobby. On weeknights (except Friday) there was light supper, typically serving traditional American home style food. They had cookies for dessert, which varied in quality. One lady in particular made the best, softest, most delicious chocolate chip cookies ever! And then there was the lady that burned them black every time she cooked.
Overall I liked staying here and it was pretty easy to find it coming off of 95. There isn't much in the way of stuff to do in the walking vicinity of this place since it is somewhat industrial, but there was a shuttle service to anywhere in New Haven for free, so that was o.k. Plus the train station is right around the corner.
All that said, there were some concerns. While just about every employee was extremely friendly and helpful, there was one glaring exception. It was hit or miss with her, so occasionally she was cordial, but other times it was bad enough to make me want to leave and find somewhere else to stay. Yeah, that mean.
The rooms are carpeted everywhere but the kitchen and bathroom. If you wear socks in the room and walk around in the room, they will get some black on the bottom from the carpet. Just wear slippers or sandals inside, though, and you'll be o.k. Oh, and the ACs seem to be on their last legs. I kid you not, there was an AC repair truck in the parking lot everyday. Luckily, when my AC broke, they fixed it right away.
Last and most petty, were the mega groups booking here. I know places have to make money and I can't be the only person staying somewhere, but, on most weekends this place is packed! Everything from highschool sports teams (meaning: tons of bratty teenagers making a big time mess at breakfast time), to family and church group reunions. Parking was difficult to find near your room on weekends, but, there was an extra lot to park nearby.
The complaints take only one star away. Not so much the last complaint as much as the first ones. I would stay here again, and I probably will stay here again in the future when business demands it. It gets to be homey, and I really liked the staff.
Pros:
- Our executive suite was roomy and had a full kitchen (though the oven had no racks in it. How are we supposed to reheat our leftover Frank Pepes pizza?!)
- It's reasonably priced for what you get.
- The bed was large and comfortable.
- The tv was a large flat screen HD.
- They have high speed internet.
- It was pet friendly.
- They have a pool.
Cons:
- They allow a late checkout with no fee, but only an hour extra... not very helpful.
- Their free continental breakfast is pretty bad. Though it is free, so can't chastise them too much.
- It's kind of out in the middle of nowhere in an unattractive industrial part of town.
- Their wireless is borrowed from the hospital and doesn't work well, so we were mostly reliant on the ethernet.
- They charge a fee for pets.
- Their pool is outdoor, and therefore closed for the winter.
Overall:
A nice experience (if you have a car) and I would stay there again.
