Potbelly Sandwich Shop

It's a better Subway. Sandwiches are a bit more expensive, but it's a much higher quality than you'd get at other chain sub shops. I ordered A Wreck, which had a large variety of meats on it. Lots of things cost extra here, from mushrooms, to bacon, and even red onions have an extra charge.

They have pretty good cookies too.

I'm a Pot Belly lover for years now. Visited others in Virginia and I'm a big "everything on it fan".

I waited as always to visit this new establishment. I realize everyone has growing pains. It was mid afternoon. Mid week and very empty. I was the only one ordering.

An older gentlemen took my order and while he went to the back to retrieve something another young man said "Is someone helping you?"
So I replied yes, someone just took my sandwich. (as in order). He replied, "someone stole your sandwich ma'am? Um no, he took my order. Oh I thought someone stole your sandwich!,, gheez. The place is empty! Lol

I'm waiting to pay and the three workers start conversing about my two sandwiches and that one of them was made wrong, and how much I should be charged. This was after I told the younger man what garnishes I wanted 3 times. Again, I was their only customer.

The sandwich was good, the place looked nice but wasn't impressed with the service on my first visit

Great place and staff is nice especially zach. I had been coming here for awhile. Stopped because well salt but thats with any sandwich spot.

I am updating my review because one of the managers at this location reached out to me via yelp, apologized and promised that he would be sure to check everything in the store and see if he can identify what caused me to react so badly to the sandwich. Even though I had a horrible experience eating the sandwich I purchased here, I appreciate the manager reaching out to apologize on behalf of the company and hope this manager is able to identify and rectify whatever issue may have caused the pains I felt after eating so that others don't have to experience the same.

Been here multiple times and the sandwiches are always good. I've had the roast beef, pizza one, chicken and cheddar, Italian, and turkey and Swiss. The best one by far is the chicken and cheddar. Boy is that sandwich so good.

The sizes of the sandwiches are small but they do fill you up. Even half can do the job sometimes. The kettle chips they offer are good. The shakes they have are delicious and come with a cute cookie on the straw.

Service is mostly,1-10, a 5. They have this assembly line mentality but most of the time it's one person doing it all.

I've eaten here many times as a convenient place to grab a sandwich when shopping. There are limited vegetarian options. All of their salads ( five choices total) have chicken but mention they can be made vegetarian. Same price of course. I usually get the tuna sandwich and it is fine. Bread which comes toasted is lovely. Their pickles are glass thin as are the other condiments so ask for extra (no charge).

Also their bathroom is always very clean and has automatic soap water and paper towel dispensers which I appreciate.

I love this place! They have great sandwiches, awesome friendly staff, and amazing shakes. I'm always impressed when I come here for a quick bite.

Nice seeing Potbellies here in Jersey. Ive only eaten at one in Chicago and i see they are expanding in the Metro area.

This place makes great sandwiches and if Thanksgiving wasn't just last week I might have splurged on a milkshake.

Got the roast beef sandwich on toasted multigrain bread. The bread is fresh and hearty, better than Panera's in my opinion.

Their selection of salad is minimal. It is a sandwich shop, after all. Shared a chickpea veggie salad whose ingredients were fresh as well.

Service is friendly, maybe too friendly. The sandwich maker was really chatty and also tried to upsell me on extras, soup, and a milkshake. Sorry, just a sandwich please.

The place is new so it was very clean and has a homey feel. I was expecting this place to be a bit busier during lunch hr, but it had avg foot traffic. It's in a new strip outside the mall.

Overall a good lunch option when at the Bergen Town mall.

Bf loves this place! He grew up with it back in Chicago. I've seen a couple around Houston too, but never went in to try. I know each store has some local live music, but I've never seen it here. Back in high school, I had some friends go and sing there.

I'm not much of a sandwich person, but they're salads are pretty good. A bit overpriced and lotsa extra charges for items to be added into your sandwich/ salad. Bf is boring and always sticks with the Italian. I've tried the chickpea veggie and Mediterranean salad. The salads don't look much, but they can sure fill you up. Not that many veggie options, but I'm sure you can ask for sans meat. I'm always eyeing the cookies and brownies here, but have strong enough willpower to go home, bake, and end up eating the whole pan of brownies or batch of cookies, haha! Maybe one day I'll surrender.

I've seen a sign at the store that says if you eat here, you get discounted movie tickets. Never tried it though.

They also sell jars of hot peppers in oil ($7). Bf bought it when I was out of town. It's actually pretty good. We add it to our pasta sauce, and it adds a nice kick to it.

The toasted bread is delicious and choice of sandwiches and soups are very good. The original size is a bit small for the price