Platinum Insurance Agency

 

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12

A X.

Brighton, MA

I called Platinum a couple times before actually visiting. Their hours leave a little to be desired, so I had to take some time off work to get my car switched from MI to MA. When I spoke with them on the phone, they were always pleasant, that is, if they answered the phone. Maybe they were busy, I dont know, but I do know the website is straight out of 1999. (You know, back when more stuff was better, user experience be damned).

Their actual place is tiny and is just a room on the second floor of a commercial building in Brighton Center. Desipte the modest appearances, they were helpful and I think they did a fine job of finding me the best price. I got quotes over the phone from a couple other places and let me just tell you, just because you live in Back Bay doesn't mean you should go to an insurance agency downtown. They have higher rents and charge you more so they can pay the bills. The services are identical.

So the Insurance I settled on was Commerce (no surprise) and I got a nice 'Safe Driver Discount' for not having any blemishes on my record. It's $139/yr discount. (Keep that in mind next time you need to get somewhere really really fast while making screeching left turns across traffic from the right lane).

The insurance quote was something like $1080, then they gave 10% off for having multiple policies. (I added a renter's insurance policy for about $190/yr.) When I got my insurance information in the mail, they had checked my record, found nothing and given me the safe driver discount which brought me down to $841

This was getting better by the minute.

And now, I hear Commerce gives a 5% discount for AAA members. Do you know how much AAA costs for one year? $48 in MA. $48!

I havent done it yet, but if I get AAA, there's an $11 signup fee, then a $48 yearly fee. But that 5% discount I get on my Commerce insurance equals $42/yr. So the first year of AAA 'costs' me $17 and every year after I pay $6. THAT is a great deal for such a valuable service!

Coming from MI, I heard the horror stories about the price of MA insurance and all that jazz. Well, I guess Michigan (no-fault) has worse insurance laws than MA because my premium was going to be $1412/yr back home and now living in Brighton, parking on a public street, I pay $841/yr for full coverage on an '03 sedan.

This is an excellent price for such an important thing as auto insurance. I don't know much about how the price increases for bad drivers, but the rates presented to me were great.

Platinum did a great job and offered the best price of the three places I shopped. I highly recommend them.

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vivek y.

Lynnfield, MA

the phone systems are a maze - i'm told it's because they have two office locations.  whatever.  the person i initally contacted was very helpful/kind/patient/smart.  i went in to switch my policy, they made the process painless - not mention i saved $408 from my other company who had been rating me wrong for the past 2 years - then get this, platinum insurance agency helped me get money back from my prior insurer!! i like this agency.  try them - you'll thank me.

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maxime k.

Lynnfield, MA

I called them, left a message, they called me back by the end of the same day.  left messages at several other agencies, some took my info. did not call me back, some that i left messages did not call me back.  i just moved here from NJ - the girl that helped me was VERY nice.  she explained the process of getting my car registered, insurance, and they even got my plates for me.  i read the other review about their tiny room on the second floor - that's funny. the initial contact is done there, but the girl who helped me told me the rest of the staff was sitting in the other offices - 7 total.  they have better prices than the other places that eventually called me back.  i don't care if they sit in a hole in the wall - they were nice, the service was great and most importantly, the prices were the best.

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