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Pizza Hut
Rating Details »
Category: Restaurants [Edit]
Neighborhood: Downtown1811 Guadalupe Street
Austin, TX 78701
(512) 320-8030
- Price Range:
-
$
- Accepts Credit Cards:
- Yes
- Attire:
- Casual
- Good for Kids:
- Yes
- Delivery:
- Yes
- Take-out:
- Yes
5 reviews for Pizza Hut
I tried "Wingstreet" here a couple nights ago, taking out 10 "Burnin' Hot" wings and cheesy breads for about $11. I chose "traditional" wings, though breaded "bone-in" and boneless "bone-out" are also available. Wings are midsized and cooked right, with plenty of sauce. It's only hot when it's really accumulated on the wings, and then in the neighborhood of Hotter at Wing Zone or Bam at Ba-da-Wings of Chapel Hill, North Carolina. There was a hint of tomato or something in the sauce that I wasn't keen on, but you might like it. Cheesy breads were delicious and provided adequate heat relief.
While waiting for my order, I noticed that Pizza Hut is still using those unique oval-shaped plates at their buffet. I had not thought about these impractical plates in many, many years. Overall, seeing them was a positive aspect of my dining experience.
Considering how much testing and nitpicking a company like Yum! must go through before launching a new food product - let alone a new brand - Wingstreet is poorly executed. I sought to use a coupon for 20 wings at $10.99, but you can't mix flavors, and who wants 20 wings of the same flavor on their first visit to a wing joint. With online ordering, you can't mix flavors no matter how many you get, so you have to pay (more) separately if you want multiple sauces. They don't even have blue cheese, but will sell you some ranch for a buck. These are rookie mistakes unbecoming a five-year-old brand with over 1200 locations in the United States, Australia, and Canada.
So, perhaps this is a bit harsh, but I think there's a bunch of assclowns working here... or something. I was almost inspired to write this review as my 300th, but I decided to hold off to review something I liked, then go to town on the idiots of this place.
Called to order a pizza and mac and cheese (Pizza Hut has surprisingly tasty mac and cheese) for delivery to my work, 15th and Red River-ish. Gave them my credit card number, assuming my coworker would give me cash. When I told her what the price came out to (somewhere around $40), she told me to cancel the order and we'd reevaluate. I called Pizza Hut, no more than 3 minutes after I placed the order, to cancel and told them I'd be calling back once we figured out what we really wanted. They were okay with that. Called back in another five minutes to make the other order, had to regive them my cc#.
After an hour and a half, our noms had yet to arrive. As a matter of fact, other coworkers ordered Chinese food 30 minutes after I ordered the pizza and it arrived before I decided to call Pizza Hut back. Called them back, yet again, and the doofus that answered the phone had no clue what was going on. Transferred me to a manager or someone. He couldn't find either one of the orders, although he played it off like he had. He had me reorder AGAIN and when it came time to discuss payment, I offered up my cc# AGAIN. He'd offered a discount for the inconvenience and whatnot and when I tried to pay with the credit card, he said he was just going to comp everything. Finally, a frakking break. He also said that he was going to have the kitchen rush the order, so it should've arrived in 15 minutes or so.
Nope... it took another hour and a half. I was hungry, pissed off, and bitching about it when the delivery guy finally showed up, three hours after the initial order was placed. The food didn't taste good enough to make up for the immense inconvenience, but the extreme hunger won out.
At least it was free, which is the only reason it got 2 stars instead of one. Also... ordering Chinese next time.
It seemed like such a good idea at the time. Well, it seemed like a good idea after a friend and I had had some wine. Pizza Hut. Beer from 7-11. Flashback to college. I should have known better. I should have continued to fight for Bestwurst. But then he said, "When will you ever eat a P'zone if not with me, right now?" The answer is never, and there's probably a good reason for that.
Plus:
- It was ready in 12 minutes.
- Perfect for our ravenous selves. The workers were super friendly.
- Not as overwhelmingly greasy as I thought it was going to be.
- Pairs well with Budweiser Select
Minus:
- No one, NO ONE, needs over a pound of meat and cheese. Your body will revolt. Trust me. (I only ate half and I was rolling around like Tempelton at the fair in Charlotte's Web. Seriously.)
It's Pizza Hut, you know what you're getting into. Now, think twice.
My best Pizza Hut experiences have always involved an awesome buffet. However, the buffet at this location sucks. You'll find old pizza, cold pizza, crappy pizza, and the buffet is just dirty.
Take out and delivery have always been fine, although I'm definitely apt to pick up my pizza and avoid the delivery fee + dumb obligation to tip.
it's hard to go wrong with a delicious cheesy pie with your choice of toppings.
this place actually reminds me of when i used to work at pizza hut because it looks really clean, and i remembered that the one I worked at was kept spotless. that deserves and extra Star.
the manager is really nice. he sold me pizzas that he couldn't sell for $1 during the buffet time though.
