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Photo Tech Repair Service Inc

4 star rating
based on 8 reviews

Categories: Photography Stores & Services, Appliances & Repair

Neighborhood: East Village
110 E 13 St
New York, NY 10003
(212) 673-8400
Holiday Special CCD and checkup

Make sure to get your equipment cleaned and checked before the holidays; because you don't want to miss those family moments.

 
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Nearest Transit:

3rd Ave-14th St (L)

Union Square (4, 5, 6, L, N, Q, R, W)

Hours:

Mon-Fri. 8:00 a.m. - 6:00 p.m.

Sat. 10:00 a.m. - 3:00 p.m.

Price Range:
$$$
Accepts Credit Cards:
Yes

8 reviews for Photo Tech Repair Service Inc

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One of the Business' Favorite Reviews What's This?

Photo of Thomas C.

Elite '09

15

80

Thomas C.

New York, NY

5 star rating
4/15/2009

I have nothing negative to say about this place. Brought my Nikon point and shoot to Africa, got sand in it surprise surprise. Photo Tech's prices are pretty standard if a little below what you'd expect. My camera came back (four business days later) looking better than when I bought it; I don't know if they like... polished it or something. In any case I'll be back here should I have any more problems. They give a six-month guarantee on their repairs.

Also, instead of instantly taking the project, they suggested a few different ways I might be able to get it fixed or a new camera free of charge via other establishments.

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Photo of Adrian B.

 

33

169

Adrian B.

New York, NY

5 star rating
10/20/2009

Excellent speedy service, fast , professional and friendly.

Turned around my cleaning in  two days, admittedly it was only a basic CCD cleaning but their service is excellent.

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Comment from Paul N. of Photo Tech Repair Service Inc 10/20/2009   
user photo
We are constantly trying to provide faster turn around and…    More »
Photo of Hideki K.

Elite '09

133

328

Hideki K.

New York, NY

5 star rating
Updated - 9/2/2009

Photo Tech Employees are the Camera Repair Wizards!

I first made use of their repair services on a lens issue with my Pentax 35mm SLR back in December 2000, and still go to them whenever my point-and-shoot Canon Powershot / Digital Elph cameras have mechanical lens / system card issues, which tends to happen after a year or two of use.

I have had no issues with Photo Tech not being able to fix any camera that I have brought in for whatever malfunction it had been experiencing.

Also, their repair turnaround time is reasonable and they have met or exceeded their estimate time.  Exceeded, as in they have fixed my camera sooner than what they initially quoted.

Owner, Paul N., is quite responsive to customers' needs.  That is one HUGE advantage of a small mom & pop business over big box stores.

My only qualms with this establishment are that they can improve their hours (it's hard for me to visit since I work outside NYC):
M-F: 8am-6pm
Sa: 10am-3pm (Closed in July & Aug on Sa)
Su: Closed

I tend to prefer to fix my broken cameras if they're fixable rather than plunking a little bit more for a newer model.  I guess I hate to junk my gadgets.

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1 Previous Review: Show all »

Comment from Paul N. of Photo Tech Repair Service Inc 9/2/2009   
user photo
Please note: Photo Tech has changed working hours in order…    More »
Photo of justaskingforspamaren'ti m.

 

0

1

justaskingforspamaren'ti m.

Brooklyn, NY

1 star rating
11/18/2009

come here if you like returning to the same place over and over for the same issue.  also come here if you want to pay for the mistakes that the technician makes.

got an old canon canonet.  asked for a simple lubrication, new seals, and basic cleaning and adjustments.  

when i got it back, the battery check light didn't work, the mechanism that prevents over/under exposure didn't work, and the rangefinder focus mechanism was knocked out of alignment.

cost of camera:  $70
cost of relationship with phototech:  $ 150 and five return visits.

there are several other reputable places in new york city to get quality camera repair done.  do yourself a favor and check them out first.

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Photo of Lee S.

 

7

30

Lee S.

New York, NY

4 star rating
11/1/2009

When I examined my Nikon 18-200mm lens after it fell and saw loose parts shaking around inside it, I thought it would be a total loss.  Not so.  I brought it to Photo Tech, dropped off the lens with the friendly guy at the counter, they gave me an estimate the next day (around $300 to fix) and I picked it up the next week. The lens was not only as good as new, but actually sharper than before.

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Photo of Anna B.

 

30

91

Anna B.

New York, NY

4 star rating
6/6/2008

So we now know that  my Canon S400  does not bounce.  Nope, it drops and smashes the LCD screen. Digital Screens are expensive to replace, and although the do it yourself instructions are out there on the net, I'd rather pay a professional.

The guys at the counter were nice, knowledgeable and I felt great going there.  I used the website to get an estimate,  and my camera is being repaired for $89.00.

The shop looks busy, well organized and the counter help were efficient.

I'll give them 4 stars, and I am even gong to bring my also non-bouncy  Nikon later.  (after all, a 35mm is really a museum piece now)  Oh, but the stories my Nikon could tell....

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Photo of Charlene J.

 

10

46

Charlene J.

New York, NY

4 star rating
9/4/2008

what nice folks! I called to see if there was any hope for my poor Canon S400 (the screen has gone all higgeldy piggeldy) and they told me that Canon has actually issued a service advisory for my exact issue, and gave me the Canon number to call to get it fixed for FREE!! Will definitely go there for other issues.

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Photo of Martha J.

 

6

26

Martha J.

Brooklyn, NY

5 star rating
1/9/2009

Hooray for Photo-tech! The aperture doo-dad on my Nikon D40x broke just days before my warranty expired. Photo-tech fixed it under the warranty in just 2 days, and everyone there was super nice. I will definitely use them for any future repairs.

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