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Phoenix Sky Harbor International Airport

3.5 star rating
based on 167 reviews

Category: Airports  [Edit]

3400 E Sky Harbor Blvd
Phoenix, AZ 85034
(602) 273-3300

167 reviews for Phoenix Sky Harbor International Airport

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Photo of Nicole L.

 

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150

Nicole L.

Glendale Heights, IL

3 star rating
11/26/2009

The airport seems ok. A bit dark and depressing for my taste, plus the water is more expensive than Midway.

Baggage claim is nicer than Midway, though! We got off the plane quickly but the monitors already had our flight listed and which carousel the baggage would be on whereas Midway didn't have the monitors and you had to mill around the carousels trying to guess which one would have your stuff. So that's definitely a plus for PHX!

Visited: 11/14/09 & 11/21/09

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Elite '09

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189

Nadith S.

Long Beach, CA

4 star rating
11/23/2009

I've been flying into Sky Harbor at least 2-3 times a year since 1992. That's when my dad moved to Scottsdale, AZ and like a good daughter, I try to visit as often as I can.

Yes, the terminals are not that close together and it's a little outdated. So what. Who cares that it's not new and sleek. As a traveler, all I care about is: that the staff is friendly and efficient, my bags arrive when I do, flights aren't constantly delayed, clean bathrooms and some decent dining and drinking options. As far as I'm concerned, Sky Harbor is good on all accounts.

To date, I have never had a bad experience flying into or out of this airport and find it very easy to navigate. I also like that they've designed it so that those picking you up curb side have an option of either North, South, East or West curb making it easier to coordinate with your ride.

Here's to many more years of you and me Sky Harbor!

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Elite '09

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185

Crystalina b.

San Pablo, CA

4 star rating
11/20/2009

In comparison to beautiful newly constructed SFO airport, this little airport isn't half as bad as it looks.

Food choices in Terminal 4: California Pizza, Starbucks, Chillis, Burrito joints, Burger King, Cinnabon.

And the reason why I'm writing his review as I'm sitting waiting for my flight? It's because this airport offers free wifi. Splendid! The two hour stop over is no longer a dreaded wait when I have food and internet to keep me happy.

Psst. Hi Toni! I feel like I'm traveling the world with you -smile-

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6

127

Wesley H.

Scottsdale, AZ

3 star rating
11/26/2009

Sky Harbor's aiight. I have no problems with it, but I'm not infatuated with it either. Driving through it is a pain, I'll leave it at that. The numerous curbs are confusing. Terminals are far apart, but that's not so bad. Security checkpoint C is annoying, and the TSA here are overly strict and lack IQ points, and assume everybody is a terrorist. Other than that, flights are usually timely, and there's plenty of places to eat and buy things. It's dark and gloomy, but it's never too crowded, even the day before Thanksgiving. Just your average airport, with free wifi!

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627

589

Abu J.

Phoenix, AZ

1 star rating
Updated - 11/4/2009

Ah...the Sky Harbor! It was announced today that one couple stole between 1000 and 1200 bags from the baggage claims at the Sky Harbor, aka Phoenix "International" Airport

This caper must have taken years. I mean really. Let say you did it every day...one bag a day, every day, weekends and holidays and its like three years. And in all the time...the same guy and his wife stealing bags every day, and nobody noticed. Nobody noticed a 60 year old guy there every day, or his wife, every day with a new bag. Nobody. Its amazing.

Does that bode well for security, maintenance, food service, etc at the self styled "Friendliest Airport in the World". I think not.

Apropos that moniker...I was at the Airport this morning meeting guests. Just when you think things cant get creepier they do. Now they have a Big Brother announcement system pouring forth propaganda in a plummy Mid-American radiotalk accent worthy of IngSoc, to with:

1. "Free WiFi...at the Friendliest Airport in the World!"
2. "Dont forget to pick up a snack for the plane...just ask for to go at any of the foodservice establishments...at the Friendliest Airport in the World!"

There was more I just cant bear to write them down. You get the picture though.

And as these lovely sentiments and others are being broadcast over the mind control speakers, while these chirpy announcements were being recorded and paid for....there is at least one (and where theres one, there will be more...mark my words) couple stealing hundreds of bags for goodness knows how long. The security for bags in the baggage claim was eliminated to save money. I guess so Sky Harbor could pay for  those swell announcements.

Oh and today...of the 16 elevators at the west end of Terminal 4...only three were in service.

Abysmal would be an improvement. I have to give it one star, so.

One Star.

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1 Previous Review: Show all »

  • 1 star rating
    6/9/2009

    Whats good about it. Its in Phoenix. Whats bad. Crowded, filthy, inadequate seating, lame clubs,… Read more »

Photo of courtney s.

 

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courtney s.

San Francisco, CA

1 star rating
11/22/2009

I was extremely annoyed that the security gate attendant chose to belittle me over my  androgynous first name and make reference to the Johnny Cash song "Boy Named Sue"  as much as I wanted tell this douche bag off, I was afraid I would get detained or bumped off my flight as per the patriot act. Obviously this "billy-bob" has never been outside of the states where my name is common among men. Mostly though I find this behavior appalling, in the context that he probably bullies foreign travelers for their non American names.

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8

72

Suze C.

San Francisco, CA

1 star rating
11/6/2009

Almost as bad as Oakland.  Constant gate changes (and the terminals are not anywhere close to each other).  We flew there headed to Puerto Vallarta and our gate changed twice - from B to A and then back to B.  Fortunately, there was a long layover.  On the way back it changed twice in B and then to A - we almost didn't make our flight.

Security takes forever.  They pull over the single brown man to double check his bag.  They allow first class passengers to bypass the security line, holding everyone else up.  Then they allow people in wheelchairs to bypass the line (which is very understandable, but why do they only have two x-ray lines open?).

There are tons of grouchy older people there.  I like old people, but the grouch/entitlement level was comperable to Dulles.  People are freaking rude.

It is NOT the friendliest airport anywhere - unless you compare it to Oakland.  Compared to Oakland, it's not so bad, but I still won't be flying through Phoenix again.

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Elite '09

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230

Nadia C.

San Diego, CA

3 star rating
9/30/2009

I cant really love you because every time Ive flown through you, Im on US Airways whom I hate.

Strangely enough this brings me to yesterday when I was flying from San Diego to Seattle with a layover in Phoenix.

Being as my flight left SD at 630am, I certainly was in no position to eat breakfast before leaving me to eat breakfast upon arrival to my layover city.

As I am standing in the line, quite far back as I am never rude and on the phone in the presence of employees, I am checking in with my mother. She asks what airline I am flying and I proceed to tell her US Airways, whom I hate as they always mess up my ticket.

Much to my surprise, a lady sitting on the other side of a partition SWATS my purse on my arm and tells me not to talk that way because she works for US Airways and she has a ton of good noes in her file. She proceeded to go on and on and on and on and on about this for a full 20 minutes.

WHAT.THE.EFF??

The lady in front of me was like: If I hadnt seen that with my own eyes I never would have believed it.

It was bizarre.

But I presume it is to be expected.

Arizona is strange and every time In at this airport something odd happens!

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Kyle P.

Cumming, GA

4 star rating
11/17/2009

Not the best but certainly not the worst. Very friendly staff and free wifi a plus. A little outdated.

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Elite '09

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110

Tonia B.

Tempe, AZ

4 star rating
10/3/2009

Sky Harbor airport all in all is not that bad. If you've been to other airports, you'll clearly understand why. On my scale it's a 3.5, but I had to bump it up to a 4 after thinking about all the other horrid airport experiences I've had elsewhere.

Here are my favorite things about Sky Harbor:
-- Traffic to the airport is usually not that bad
-- Free Wifi, which you think would be common, surprisingly is not in most airports, but is fantastic at Sky Harbor
-- Easy to navigate and get through security and where you need to go
-- Clean
-- Typically not crowded and not a bad place to be if you end up there early. I usually sprawl out, and sit and read a book, do some work, catch up on miscellaneous tasks very easily without feeling cramped or some person trying to strike up a conversation with me

Some downsides:
-- It's hard to find an outlet that works depending on what terminal you are at
-- It's nice to have rental cars all in one spot but if you ever need one that place is like a bottleneck and it can take awhile.
-- One time I had to go to the continental cargo facility and it took me 45 minutes to find it

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14

112

Ilan G.

Yellow Springs, OH

3 star rating
10/14/2009

Standard Airport.

Spent 10 hours at the older section for a layover (the terminal with the mismatched carpets).

Just an average all american standard airport, on the conservative side (with its grandma carpets).

The only useful thing over there (if you are a smoker) is "the bridge"!
It's a regular open bridge which connects between terminals & is the only place smokers can go smoke a fag.

This Airport like many others is better than LAX!

Yalla Bye!

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Elite '09

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465

CeCe C.

Mountain View, CA

4 star rating
9/19/2009

Pleased with the faster, free wifi here!
Hot outside (over 100 degrees), a/c inside!!
X-hausted from the weekend

I'm at the airport right now waiting to fly back to SJC! This is a pretty BIG airport! I'm glad the free wifi here is MUCH faster!!! I'm also grateful to be inside the airport and not outside right now. I've had enough heat for the year! :P Security was quick and painless!

FYI: For pick-up there are 3 locations (north, south, and east). So know where you are getting picked up ahead of time! :)

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Elite '09

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216

Randy F.

San Francisco, CA

4 star rating
10/2/2009

When I was 16, we moved from San Jose to Mesa.  Being an uprooted confused teen ager at the height of his angst, I didn't really fit in at first.  But, as with all relocations, I met new friends and they had interesting ways of passing the time.

Here's me waxing nostalgic, as well as dating myself:

In high school, we used to drive to the airport and play Pictionary in the terminals.  Like, cross-legged sitting on the carpet in the middle of the airport.  Or, we would run around the airport playing hide-and-seek, or tag.  Those were the days of the Old Republic, when everything wasn't so paranoid and regulated.

Today, the airport is mostly remodeled inside.  There's decent food and a little too much shopping.  It looks nice though; they spared no expense.

My favorite thing is in the terminals, there are birdhouses high up in the rafters, and little finches living in the airport.  All these little birds flying around in the terminal...it was almost surreal.

All in all, a good travel experience.

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Elite '09

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83

Clarice W.

Dublin

Ireland

2 star rating
8/18/2009

This is just for the service at the US Airways ticket counter. I had to share.
My grandmother, bless her heart, wanted to buy my ticket with her flyer miles. On Friday night we arrived at the ticket counter and they appeared to be closed. Though I believe that we went to the wrong counter. We vowed to come back at six the next morning and by golly I was up at 5:22 a.m.

I'm not a happy morning person so I'm quite asleep. My grandmother is awake and on a mission. We pay $4 for parking and walk up to the ticket counter, no line, no waiting. Things are looking pretty good.

My grandmother says she wants to buy a ticket for me using her flyer miles. The ticket lady looks at us and asks us if we had made a reservation.
"What, we have to make a reservation to come to the airport and buy a ticket?"
My grandmother is irritated with the lady and it hasn't even been 2 minutes. She doesn't let this show, but I can feel it.

I tell her I need a ticket from Phoenix to Dublin and I tell her Sept. 15.
"Booked," she replies.
"Well, try the sixteenth."
"Booked."
"The fourteenth?"
"Booked."
"Try everything from the thirteenth to the twenty-first."
"Booked, booked, booked, booked, booked, booked, booked, booked, booked."
"Really? This is more than a month in advance? A friend of mine just bought a plane ticket to France three weeks prior to her departure date. Try another airline, maybe Aer Lingus. I found round trip tickets from $768 and one-ways for $459."
"That's a really good deal you should probably go with that if you can get it."
"Well, how much is a one-way ticket for Aer Lingus on the 15th of Sept.?"
"$2,000."

I was afraid that my grandmother was going to have a heart attack. She gasped and stood there with her mouth open. We walked upstairs and sat at a table to call the flight fund people that were supposed to make a reservation for us and magically bestow the flyer miles.
After giving the guy on the phone her life story for computer input on his end he asks, "So where is your grand-daughter going?"
"From Phoenix to Dublin."
"Ma'am I'm sorry this is US only. I'll have to transfer you to our international department."

I sit and stare at the people walking through the airport at this ungodly hour (for me anyway.)
Now she is talking to a woman in the international sector for the miles.
The woman asks what my return date is and my grandmother tells her that the ticket is one-way. I am going for school for a year and have no idea when I will be back.
The woman kindly informs us that unless I am a citizen of the UK I can not get a one-way ticket to Ireland by using flyer miles. But I can get a round trip ticket and then just change the date for a fee of $275! And also to do that my grandmother is 20,000 miles short, she only has 30,000 miles which would have been enough for the one-way ticket.

My grandmother asks how much would it be to just buy the 20,000 miles and the woman on the other end tells her that it would probably cost as much, if not more, than buying a regular ticket.
"Well how much is a regular round trip ticket?"
My grandmother turns white as a ghost. She is breathless as her mouth hangs wide open. I am afraid her heart actually did stop.
She looks at me as she writes the figure on the paper in front of her.
$4,798.

I tell her to hang up. We are going home and I'm going on the internet.
I bought a one-way ticket from Phoenix to Dublin leaving on Sept. 15th for $530.
Funnier yet, I actually got the ticket for the two airlines the ticket lady said was either booked or expensive... US Airways and Aer Lingus.
Thank you http://Priceline.com.

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Elite '09

221

197

Erica M.

Phoenix, AZ

3 star rating
8/22/2009

I'm a Colorado girl, so I'm used to a large airport full of bars, shops and places to eat.  When moving out here I figured since the city is so large and new that the airport would be just as good, man was I wrong.  

There is nothing especially horrible about this place, but there really isn't anything that great.  Limited places to eat, not many shops and god forbid you have to use a restroom---good luck.

Also, in my opinion, any airport that doesn't have a mcdonalds sucks.  I do not like mcdonalds at all and hardly ever eat it.  But when it's 7 am and you're stuck waiting for a flight, and egg mcmuffin makes it all ok.  Sky Harbor has sucky Burger King which does not make it all ok.  

I've never had a horrible experience here so A-OK, but bring in a McD's and it just might move up a bit!

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9

4

Glen L.

Austin, TX

5 star rating
9/26/2009

An airport in the US with free wifi is a rare find, so Phoenix Sky Harbor Airport definitely deserves 5 stars for this potentially life-saving service. At my terminal, there was a sports bar with college football on TV, a Starbucks and usable restrooms.

Although my layover flight was delayed about 20 minutes, I was completely fine with it. My friend who got delayed at DFW Airport was less than lucky.

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Greg D.

College Station, TX

4 star rating
8/24/2009

If you are looking at a connecting flight in Arizona and have your choice of Tucson International or Phoenix Sky Harbor, Phoenix is the larger and more luxurious sky port.   They have an excellent website which can make it easy to find some food to your liking while here.   I had the enjoyment of getting stuck here for about 6 hours but that had to do with Southwest and not this airport so I suppose that can be documented in another review...

One thing that is nice is that you have free wi-fi here.  Every airport should have free wi-fi, come on...  This is the 21st century.  

Have never had much of an issue with security here either, it has always been pretty fast an efficient.   It ain't LAX.  :)

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10

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Kantiki J.

Austin, TX

2 star rating
9/18/2009

I've never checked in at this airport, restricted entirely to layovers. What stands out, however, is how many fellow fliers I spend time with complain about the check-in service and security. I don't know what's going on from that side, but I hear it time and again.

From my side, I can't help but notice that I have to change gates nearly every flight thru there. Since I'm usually sleeping, I've been lucky to wake up shortly before the announcement with time to make the gate-change. As has been noted in other reviews, the terminals are far apart and gate changes can be rather drastic.

One big positive is the lack of arm rests on the seats. This makes it real easy for a peep to catch up on some quality nappage. There are also a lot of places to eat or drink at, all with the standard airport mark-up but with at least some variety. This 'port makes for an acceptable layover, but I've so far been able to avoid checking in here and suggest the same.

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195

Dan G.

Chicago, IL

3 star rating
9/15/2009

Well we weren't delayed or cancelled so that's pretty good.  Not much I really need from an airport.  My needs are pretty basic.  

A Starbucks
A place to eat that is decent
A bar
A clean bathroom
My luggage to arrive intact
My plane and myself to arrive on time and intact
The rental car places were off site and seemed a bit more complicated than they needed to be

The Phoenix ariport satisfied my basic travel needs.

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Elite '09

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579

Susan D.

Sunnyvale, CA

4 star rating
9/1/2009

Just flew out of the Phoenix airport... no really, I'm sitting on the plane, bored and Yelping.  I'll post this tomorrow...

Sky Harbor Int'l Airport is a nice lil big airport that has some friendly features that are nice for convenience.  First off, all the arrivals don't have to cluster around 1 passenger pick-up area.  Phoenix airport has a north, south, east and west curb for pick-up.  Next, their signs for passengers waiting for a ride are clearly marked so you know your terminal, area and curb while you wait.  Next, their security was a breeze... but maybe I just timed my trip right.  And finally... are you ready for this... I bought an nice cold bottled water for... wait for it... under 2$.  No, I'm not kidding.

Only minor irritation is that some of the bathroom latches don't latch well.  Grrr. (North Curb bathroom specifically)  LoL

This is one airport I don't mind so much.  According to Ron L. though, it seems like it's improved much over the years, so I'm glad to be visiting it now.

See ya there!

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86

samuel a.

Surrey, BC

Canada

5 star rating
9/5/2009

I don't care for this airport. It's ugly (it's no YVR) and the food choices aren't great (it's no Narita - I'm partial to that Japanese food there), BUT it has FREE wi-fi, and for that I am always glad to connect through Phoenix.

Plus it never seems to be crowded when I'm laying over there. I can roam around and find a seat with an outlet by it fairly easily.

I don't know about the other parts of the airport, and again I don't care. The free wi-fi gets it a full five.

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2

19

Tommy S.

Orlando, FL

1 star rating
9/12/2009

I try to avoid this airport at all costs while connecting to other destinations.  The terminals have no tram or train and are VERY far apart from each other.  On more than one occasion the people-movers have been down for repair which makes that feature even more annoying.

The bathrooms have this hallway that is only wide enough for ONE person to fit through which makes going through with bags entertaining; especially when a flight arrives and the area is crowded with passengers rushing to the restrooms.  Yes, that's "one person" for both directions.

Then to add to the fun there was a last minute gate change AND it took them 20 minutes to get the jet-way to the plane.  Good times.

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260

William V.

San Dimas, CA

4 star rating
7/11/2009

Phoenix Sky Harbor is an excellent airport.

The airport's design was obviously well thought out. Moreover, security at Phoenix seems to flow quickly.

Also, I like how the highway encircles the airport.

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Mark W.

Chicago, IL

3 star rating
8/19/2009

I used to frequent the Sky Harbor Airport when my parents lived in Sedona. I was just back there last weekend and thought I'd share my thoughts.
Sky Harbor is an okay airport. With 4 terminals (some old, some new), it's easy to get around. The older terminals are a bit claustrophobic at ticketing, but once through security, there's a reasonable amount of room to move. Baggage claim at the old terminals is also claustrophobic.
Internet access is free if you fill out an online form about how some airport employee made your day nicer.

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49

Marian H.

Peoria, AZ

4 star rating
5/22/2009

* * For the home airport advantage
** For the free WiFi

Knowing the security gates that are off the beaten path to bypass the crowds. You have to walk a little further but definitely worth the effort.

Offering the free wifi is a huge bonus! I travel for work it helps my productivity. [in case any coworkers read this] The connection is solid and transfers data quickly.

For those that are visiting here, they have a group of volunteers in purple jackets to answer any questions.

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631

Mara T.

San Jose, CA

4 star rating
5/26/2009

Whoever designed the PHX airport, please come to SJC and do the same thing. This place is easy to get in, get around, get on the plane, and GO.

The security lines are short and effective, the car rental shuttles and service were easy to find and quick to drop us at the rental terminal and back to the airport itself.

Love the little stores, the little places to stop and eat. Super fast on the baggage claim pickup. Clean, nice, easy, fast, effective. All the things I would 'crave' in an airport if I ever really stopped to think about it (thanks Yelp!).

SJC, take some hints.

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authorized u.

Camas, WA

4 star rating
4/25/2009

About Sky Harbor, I'll just say that I'm a PHX native, and have been through here approximately nine hundred times.  From the Mexican food place in T1 that used to be smoke-friendly, to the handouts in the chapel on L3, T2- this place has seen me coming and going.  

At one time in my life, I had to fly much more frequently- and I came to very much appreciate the quick baggage claim.

At another time in my life- I had given up on NYC- had left in a blind rush of panic- given away a bookcase, a bed- and arrived with a single blue suitcase and a head full of noise- and I remember stepping off the plane and hearing the weirdly-synthesized PA voice and feeling okay for about three minutes while waiting for my ride.

The story ended okay, with me unpacking at my parent's house, taking some time to get my legs back under me, swimming with the dogs until midnight, and after a few months and a new job, I realized I'd ran from the right things.  

There's no specific parting blessing I associate with the place- save that it's been my gateway to several new chapters.  For anyone leaving today, I'd say 'Have a safe trip, and you will be missed.'

This airport has seen me off to NYC, to Miami, to Houston, to Portland,  Bad geometric carpet and all.

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Mark T.

Queen Creek, AZ

2 star rating
8/18/2009

I do fly frequently and I am not really a fan of PHX. Where do I start? Driving to the airport is easy. It is centrally located and I would rate it high in the convience department. After that, it's downhill. I don't park there -  I use a shuttle service such as the Parking Spot and get dropped off right out front. Much easier. Inside the terminals are good, most of the times the lines move, although why people cannot figure out how to use the self check kiosks, I don't know. It isn't rocket science. Security lines are rarely long and move quickly, but once inside you are stuck with limited services. Sure there are stores and Dick Clark's on the outside, but be prepared to fly hungry or wait in long lines on the inside. I fly Delta a lot and in terminal 3 you have a choice of Wendy's or the blue burrito...or vending machines...maybe pick up something at the newsstand...

For me the major issues are driving through the airport. The terminals are not user friendly. They are adequately marked 1-4 and have north side and south side. When picking up someone ask which door number they are coming out of - because you cannot stop long. Once the wheels on the bus stop going round and round security emerges as if by magic to instruct you to keep moving. Sit there and ignore them long enough and the ticket book appears - that's when it;s time to circle again (thanks, Bin Laden). Terminal three has one inconvenient turn while you are waiting for emerging traffic during your continual loop of the terminal - I have almost been t-boned a few times there. Another thing I don't like is their short term parking - it appears instantly and goes up a ramp. It is always in a spot I am not thinking it should be, so I miss it. Instead use the cell phone lot and wait for your party to call, circle around and take your chances with security.

On a positive note, the airport is a great place to people watch. I always follow the guideline of 2 hours early, so I get to sit and watch. People hanging in the bar getting drunk and forgetting they are flying when their name is paged, people late and OJ'ing it through the concourse, people wearing interesting outfits and being an international airport, you can see people from all over the world. Not to mention the occassional disruptions - is it a wonder SouthWest made a reality show about people in the airport? If you don't mind being hungry and bored, arrive early and watch the people. Some of them are worth the price of a ticket!

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196

Ron L.

San Jose, CA

4 star rating
3/20/2009

I've had a love/hate relationship with PHX that just turned to like.

When I first started coming thru Sky Harbor about 10 years ago, the place really was going thru growing pains.  Security lines were the longest I've ever been through, especially with all of the seniors and vacationers who are not accustomed to flying taking their precious time, packing illegal things; you get the picture.

The rental cars were in the adjacent parking structure, a 10 minute walk under a covered walkway.  It doesn't matter if it were covered, when it's 100 degree outside, you're gonna get hot.

Fast forward to the present.

The security lines are moving, thanks to more stations.  Shopping area before the security control resembled an upscale shopping mall.  The rental car area is a ten minute bus ride away, and is worth seeing, even I was impressed.  It looked like it's own terminal, with nice check in counters and an escalator ride down to your cars.  Me, I skip the counter and look for my name up in lights...that's how I roll.

Now if they can get rid of those escalators and elevators that doesn't stop at every floor.

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1022

Yee Gan O.

London

UK

4 star rating
5/9/2009

Phoenix Sky Harbor is incredibly well laid out like Phoenix itself. It makes sense with a grid structure.

I've flown out of Terminal 2 and 4 and both are well equipped with lots of eating options and things to occupy you before your flight. Check in proved painless and security were even friendly!

Buses to the rental car centre were plentiful and the drivers very obliging.

Only downside is that it's huge and you'll wear out a lot of shoe leather!

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519

Henry S.

Dublin, CA

5 star rating
3/10/2009

Convenient, modern, and efficient are some words that describe Sky Harbor Airport in Phoenix.  This Airport actually reminds me of a mall.  There is a whole area that has a food court and little shops for souvenirs.  Amazingly I was shocked to find that the prices for food was not outrageous!  I was expecting to pay $12 bucks for a sandwich like every other airport but they had a Paradise Bakery, Chilies, Mexican food, Chinese food and much more.  The prices to eat here is about a buck more that you would find at the mall.  

The security check point was really fast and efficient and the over all decor and architecture was very modern and clean.  I would have to say this is one of the nicest airports I've been to!

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Sandy N.

Fremont, CA

4 star rating
5/24/2009

Flew in and out of here 2 times in the last week. Quick and easy to find your way around. Lots of places to eat and cute little shops to browse around in. Oh and plenty of restrooms too.
Those futuristic things you can walk on to walk a heck of a lot faster come in handy when jumping from one gate to another. Its quite fun. lol.
(Its like a flat escalator, makes you feel like one of the Jetsons)
CPK Express has some great salads, sandwiches and yogurt parfait snacks for a quick grab and go.

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Danielle K.

Albany, NY

3 star rating
2/5/2009

I hold nothing against this airport. It's just that it's...I don't know...sprawlingly huge and it's not very easy to get around.

And, you know, I am ruined for life. I will forever compare airports to PDX's glory (really, it is a NICE airport).

That said, if I'd not been to PDX, this place could have garnered four stars. Because in the middle of what is normally rush hour, they were super fast checking us in, and the security check was really fast as well! Surprise, surprise!

It's decently clean, although everything seems like it's old and kind of retro.

And they don't have the people mover things in the aisles, so it takes FOREVER to walk somewhere (and the floors aren't flat, they sort of slope upward, which was weird).

Oh, and if I ever had to drive here, I would be confused out of my pretty little mind because of all the weird ups and downs and ins and outs and merges and separations. Yikes!

But still...I hope to fly back into this port sometime soon. :)

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Albert H.

Glendale, AZ

3 star rating
5/9/2009

Hit or miss - Terminal 2 is the armpit of the terminals, even after the renovations.  Terminal 3 is nice because it is so similar to Terminal 4 but with inferior food.  Terminal 4 is good overall with food choices and space, but then you're probably flying Southwest which is lame so no matter what, there's reason to be unhappy at Sky Harbor.

Recent construction on the roads is a chore and I'm not looking forward to them closing the East Economy Lot in the future.

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Stanley K.

San Francisco, CA

2 star rating
2/28/2009

BAD

* rental car bus to terminal

* delayed flight back to SF

* Uptight security

Good

bottle water $.89

Boarded to Oakland Airport instead of SFO, (delayed 2 hours)
Had the last seat and compartment. WHEEWWWWW

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2

64

Chris V.

Baton Rouge, LA

4 star rating
4/26/2009

This is one of the better International airports in America.  The baggage unloading can be a slow process at times, but security lines, especially in the Delta terminal, go by in a flash!  My flights have always left on time, and I really, really appreciate the free WiFi!

PHX is great!

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Frank S.

Philadelphia, PA

2 star rating
7/21/2009

Ok, let's try to kill two hours layover on PHX. It is dull and boring. You are hungry and want to find something healthy. I checked three terminals (!) for fresh fruits - nada. Only fast food, and even the chains (like Quiznos, etc) only have a limited selection. There is a bar/ diner with different theme in every terminal. Choice of 5 sandwiches - exactly the same in every single one. Errh. I settled with a fajita-bowl-whatever from a mexican joint, which was the single most disgusting fajita-anything I have ever had. Where is the second star coming from? Looks like they disinfect the bathrooms and they have a free public wireless network, which allows me to write this review live and outraged. You've been yelped!

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Michael L.

Phoenix, AZ

1 star rating
Updated - 3/21/2009

I like our airport, I think it is pretty nice.

This is about security which I guess is a part of the airport.

It is getting tiring.

Old prune faced woman snarking at you, tiring.

Say you have an artificial leg, you get the honor of being pulled aside. OK fine check the leg, but for God sake what is with this wiping the hands down and then the leg. I never see anyone else getting there hands wiped. If you do not find a bomb attached to the leg, leave the hands alone and lets just get on with it.

Really gets tiring for a people who travel a lot.

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1 Previous Review: Show all »

  • 5 star rating
    5/1/2008

    Stop reviewing the airport, why? It seems you folks are confused, when one reviews the airport it is… Read more »

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Sarah M.

Stockton, CA

3 star rating
12/28/2008

Flying in from Arkansas I could feel the Phoenix heat as soon as I stepped off the plane. ugh....
This was my first time traveling over the age of 21 so to take my mind off the fact that there is no city in the world I despise more than that I was in, I went to the sports bar for a drink. I only spent about an hour and thirty minutes in the airport on my way to the Sacramento International airport. Now mind you that I have only been to 5 airports in my life, not much to compare this one to, I suppose. I have to say though that the layout of this airport seems spread out and confusing. Maybe it was the Jagger bomb at the bar... who knows.

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Jim W.

Chandler, AZ

3 star rating
1/19/2009

Sky Harbor is a pretty good airport.  I have not yet experienced any airport related delays.  Why only three stars?  

1.  The surrounding roads that navigate you among the different concourses, arrivals, departures, rental car returns, parking, etc were designed by an urban planner on crack.  I have been in & out of most of the sizeable airports in the United States and this is one of the more difficult ones to navigate around by car.  There are places where you need to merge into 4 lanes of traffic, get across those lanes and exit within about 100 yards.  Smooth.

2.  After the planning was done the signage was executed by a team of drunken monkeys.  Some signage leads you where you want to go.  Some doesn't.  Some gets you halfway there and then vanishes.  

3.  If my gramps had an airport, this would be it.

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