Peninsula Automotive

 

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7

Heather Y.

San Jose, CA

I've taken my VW to several different shops in the South Bay area, but wasn't satisfied until I discovered Peninsula Automotive. They specialize in Volkswagen, Audi, and Porsche, and carry lots of parts and accessories in their on-site store -- both water-cooled and air-cooled stuff. The mechanics definitely know Volkswagens, and the shop's parking lot will always have the most awesome selection of vintage vee-dubs to gawk at, on your way in.

Their rates are cheaper than many other Euro-specialized shops, and I completely trust them to tell me the truth. I even take my car here for regular oil-changes, because: 1) I know that they'll only recommend an additional service when it's actually necessary, 2) because they're knowledgeable enough to recognize and diagnose any issues or potential issues, and 3) because I feel like my baby is in good hands.

Customer service has always been stellar; everyone is super-friendly, and extremely accommodating. I've never had any issues with getting my car back late, or have ever had any problems getting it in to be worked on. Their estimates have been accurate in regards to both cost and timing.

I honestly haven't been able to recommend another shop this much since Hackel's VW in Albany, NY.

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31

James C.

San Jose, CA

Had my car for 8 hours, and forgot about it.
Next day, after quoting me 0.5 hours, charged 2 hours, and didn't fix the problem.
Mechanics oversleep regularly and the appointments get backed up.

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