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Paws In Chelsea
Rating Details »
Category: Pet Boarding/Pet Sitting [Edit]
Neighborhood: Fashion District145 W 24th St
(between 7th Ave & Avenue Of The Americas)
New York, NY 10011
(212) 645-7297
- Nearest Transit:
-
23rd Street (PATH)
23rd St-7th Ave (1)
23rd St-6th Ave (F, V)
9 reviews for Paws In Chelsea
I never boarded my dog at Paws but I use their grooming services exclusively. I have a Shih Tzu/ Maltese mix whose hair tends to get matted very easily. One hot day, she developed a terrible series of matted hair clumps all along where her harness was and her ears. I called Paws the next day and they were able to take her in immediately. She was done 3 hours later and looked gorgeous!
They always do a phenomenal job not only bathing and brushing but at stylishly cutting her hair. When she's done, she's not put in a crate until I come to pick her up. They have her sit out with the receptionist! I feel that my dog is in good hands when she's there.
I was owned by a mother-daughter team of yorkies for the last 18 yrs,and as loving as the yorkie is, they are extremely vocal, when not pleased! Since these 2 little angels were my "children" [ i prefer the 4 legged kind] I took their opinions seriously....Paws In Chelsea was the only place I took them to get groomed or spend the night. They always came out happy. Sherry and her staff are TRUE animal lovers, you can really trust them to administer meds or adhere to special diets,whatever is needed. Plus, love the "no cage" aspect, and most of the time when I would come to pick them up, they would be up front behind the reception desk- getting their much needed attention. Give PAWS IN a try, you won't be sorry
Been using this place for the past 5 years. They have cageless boarding, which is great. Since I have a rescue dog, he cannot spend the night in a crate without having a panic attack. Paws In Chelsea has little rooms with two kiddie beds in them each. The dogs sleep together on the kiddie beds, it is the cutest thing. And the staff here is wonderful. They have a lot of people that have been there many years, unlike the high turnover at many of the other places I've tried. Also, my dog always is happy to go there, and seems like he had a good time during his stay. Can I read doggie minds? No. But, when they don't get treated well, dogs come home with the squirts. If you have a dog, then you know what I'm talking about. 2 days of grossness.
Anyhoo, there are lots of regulars there, so your dog will have friends to have fun with while you're travelling. It takes a little bit of the sting out of having to leave the dog behind.
Note, they opened up another location in Soho, aptly named Paws In Soho. We go there now because it's closer to home. Same deal, great service, cageless boarding, thumbs up! Full review separately.
This place is the best, and I do mean the best, place to leave your dog if you have to travel without him or her. First of all, like olivia l. said, it is crateless boarding - allegedly, the only place in Manhattan that goes crateless. This is super important to me because I have a rescue dog as well and he despises crates. As in, he won't eat or sleep or drink water if he is forced into one. No bueno.
Secondly, the staff is awesome. You can tell that they are genuine dog people, and they "get" dogs. They keep their patience when dogs (mine, specifically) explode into the room and jump up and put their paws on the counter and knock stuff down and skid around on the tile like some crazy-ass. They are gentle and kind and firm, and that is exactly what dogs need.
Finally, the dogs share rooms with other dogs of like energy level and temperment. My dog is an 8 year old Golden Retriever who, once he gets acclimated to a place, sleeps a lot and plays a little. He was placed in a room with two regulars that were also 7-8 years old and liked more rest than play. He was able to be social, which he loves, but not too social, which he does not love. And he had a bed. It was awesome.
And let me tell you, I have never seen him happier after a stay at a boarding place. He had no tummy/digestive trouble when he came home, he was tired, he was happy - I am so glad that Paws exists. Now I don't have to feel so guilty what I board him - it's like my dog gets a vacation too!
FYI - they do NOT accept male dogs that are not neutered.
Bottom line: this place is so worth the money, no matter where in NYC you live.
Paws is a magical place. I literally cannot walk my dog anywhere near their 24th Street location without him PULLING me there.
Julio, my dog, goes for day care and boarding. The staff is knowledgable and loving - I am pretty sure Julio likes to be at Paws more than he likes to be at home with me. Sure, he needs a bath when he comes back from boarding but that's to be expected.
Crateless boarding is the only way to go. I love the idea that Julio has friends at Paws, in both the other dogs there and the excellent staff. I wouldn't go anywhere else.
I'm looking for a good kennel in the city. After reading the reviews for Paws in Chelsea, I'm confused by the disparity in ratings/comments between the reviewers. Those of you who gave Paw in Chelsea five stars, did you not bother stepping behind the front counter to see the dirty boarding area as described by the other reviewer? Did you not look thru the glass window to see how crowded the space was? And if you did see these conditions, why in the world would you give this place five stars? Or are these bad reviews just made up (by a competitor?)? I plan on visiting this kennel soon to see for myself.
We tried Paws in Chelsea based on recommendations from some friends and our vet. We have sent our dog for boarding about 5 weekends at other places and he always does ok but comes home shell shocked and sleeps for 2 days to recover.
When I picked our dog up from Paws he seemed totally normal - not exhausted from being on guard all weekend. He was all over the staff and was pretty clean. This was far and away the best he's looked after a weekend of boarding.
The costs also worked out exactly as planned and quoted - $50 per night plus tax and that's it. We felt like we were getting taken advantage of at other places where they tack on $40 for "day care."
Our friends and vet were totally right - it is a great place and is staffed by professionals. My only regret was that I forgot to hit the ATM and didn't have enough cash in my wallet to tip the staff!
***update - the next time we had our dog stay at Paws I tried to tip the staff and to my surprise they wouldn't accept it...I was shocked...this is the greatest place to board your dog in NY.
The worst place I could imagine. I should be honest and start this by saying that I have taken my dog there several times because I had no other option. When I am home I have friends dog sit at my house but being in NYC for the summer I cant do this.
The place is dirtier than you would think. There is ALWAYS urine and excrement where the 'boar'd the dogs. It is basically a prison cell for dogs in that it is about 7' x 7' crammed with about 10 dogs. There s nobody in there playing with them and they are always barking and staring at the door because it is so miserable for them.
After boarding my dog there the latest and last time, I was told that he had been jabbed in the eye by another dogs nail but that he was fine. Well, all day long he has been messing with his eye and keeping it shut. Now I have to go to the vet tomorrow because they obviously did not take care of the problem earlier like they should have. Maybe if they did not cram so many dogs in this one room it would not have happened. Do yuorself a favor...or, rather, do your pet a favor and do not take them here!!!
P.S. They did not even call to tell us he had been viciously mamed.
I have to say that I was underwhelmed by Paws in Chelsea. I brought my dogs there and was blown away by how dirty and rundown this place is. My dogs were put behind a door to wait while their groomer got ready. I saw through the glass that the room was dirty and it was filled with cages. My animals were walking around the room with no place to lie down.
The actual boarding rooms for those of you who might be considering them for day care, are a bit of a nightmare as well. All the dogs were barking relentlessly. The stress level in there was really high.
I find it ironic that a place that prides itself on its grooming would be as dirty as it was.
I vowed when I left them that it would be their last visit.
