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Paws In Chelsea
Category: Pets Pet Services Pet Boarding/Pet Sitting Pet Boarding/Pet Sitting [Edit]
145 W 24th St(between 7th Ave & Avenue Of The Americas)
New York, NY 10011
Neighborhood: Chelsea
(212) 645-7297
- Nearest Transit:
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23 St (1, 2)
23 St (F, M)
28 St (1, 2)
- Hours:
Mon-Sun 8 am - 10 pm
About This Business:
Urban Canis is here to accommodate all your pet's desires. From the most luxurious grooming/spa treatments, to the finest dog daycare and hotel, to the… read more »
22 reviews for Paws In Chelsea
22 reviews in English
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Review from Brie M.
New York, NY
9/8/2010
My dog Kingsley goes to Paws in Chelsea just about everyday. Me and my boyfriend really wanted a dog but knew our work schedules were pretty rough. We checked out all the doggy daycares we could find and fell in love with Paws from day one. It was the cleanest and friendliest one we saw so we decided to give it a shot. Now it is his home away from home. Monday morning he drags us there because he can't wait. When I pick him up to go home I have to carry him out sometimes to get him to leave he loves it so much. I talk with other dog walkers on the way there and find many of them taking their precious dogs to the same exact location. I feel like Paws is really a part of the neighborhood and everyone knows and trusts them.
The people there go above and beyond. When we go out of town we debate where to leave Kingsley. We tried the friends houses where they seemed more put out then anything. We tried having people check in, but we were just nervous the entire time. Then we left him at Paws and he was just as happy as he always is. They don't do cages, which was a major plus. Now we don't even think about where to leave him when we go out of town, it's just what time should we drop him off at Paws. He loves all the people that work there and we can tell that they love him too.
We're new dog owners so they've helped us find a vet, helped us switch out what food he should eat, and they give us a rundown of his days activities when we get there. I can't say enough good things about Paws in Chelsea. I'm so lucky that we found it. -
Review from Robert B.
Manhattan, NY
1/8/2012
I just picked my dog up from Paws in Chelsea.
My dog seemed genuinely terrified of the workers there. I think he was abused. I tried to pet him when I got him back and he seemed scared to be touched. What did they do to my dog?
Just by reading some of the 5 star positive reviews I have a hunch that they are planted there by the owner or employees.
My dog has a scratch on his nose that is scabbed which means that he was probably bleeding. I did not notice this until I got home. They did not notify me of my dog getting hurt. -
Review from Bonnie L.
Manhattan, NY
12/7/2011
I took my dog here based on the positive reviews on yelp. I was hesitant to leave her there after taking a tour and finding out that the dogs are kept indoors 24/7. My dog is not a little dog and is not used to pottying inside. I was reassured by the team that all the dogs go to the bathroom indoors and I wouldnt have an issue. Of course I picked her up 5 days later and sure enough she had a bladder infection. Cost me an add'l $250 at the vet on top of the boarding expense. Never again! The interior of the place is VERY small-not a lot of area for the dogs to run and play. I would highly recommend taking a tour before you decide this is the right place for your dog. And invest in the additional cost of relief walks unless your dog is used to going to the bathroom inside.
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Review from Sarah P.
New York, NY
8/19/2007
This place is the best, and I do mean the best, place to leave your dog if you have to travel without him or her. First of all, like olivia l. said, it is crateless boarding - allegedly, the only place in Manhattan that goes crateless. This is super important to me because I have a rescue dog as well and he despises crates. As in, he won't eat or sleep or drink water if he is forced into one. No bueno.
Secondly, the staff is awesome. You can tell that they are genuine dog people, and they "get" dogs. They keep their patience when dogs (mine, specifically) explode into the room and jump up and put their paws on the counter and knock stuff down and skid around on the tile like some crazy-ass. They are gentle and kind and firm, and that is exactly what dogs need.
Finally, the dogs share rooms with other dogs of like energy level and temperment. My dog is an 8 year old Golden Retriever who, once he gets acclimated to a place, sleeps a lot and plays a little. He was placed in a room with two regulars that were also 7-8 years old and liked more rest than play. He was able to be social, which he loves, but not too social, which he does not love. And he had a bed. It was awesome.
And let me tell you, I have never seen him happier after a stay at a boarding place. He had no tummy/digestive trouble when he came home, he was tired, he was happy - I am so glad that Paws exists. Now I don't have to feel so guilty what I board him - it's like my dog gets a vacation too!
FYI - they do NOT accept male dogs that are not neutered.
Bottom line: this place is so worth the money, no matter where in NYC you live. -
Review from Missy E.
Flushing, NY
7/31/2010
I have taken my Jack Russell- Chihuahua here to board and have been so satisfied that I have taken her here for daycare when my sister came from out of town and wanted to roam around without my doggy feeling dehydrated due to NYC hot summers.
Friendly & helpful staff although they are very busy seems like.
I like the cageless boarding and she seems to come out fine. Of course, with any boarding house with cageless keeping, it is only logical to want to wash your pet after housing with other dogs. Obviously they check vaccinations first before accepting pets.
I will take her back again if needed! Thanks Paws. -
Review from Ann G.
Portland, OR
12/29/2007
Paws is a magical place. I literally cannot walk my dog anywhere near their 24th Street location without him PULLING me there.
Julio, my dog, goes for day care and boarding. The staff is knowledgable and loving - I am pretty sure Julio likes to be at Paws more than he likes to be at home with me. Sure, he needs a bath when he comes back from boarding but that's to be expected.
Crateless boarding is the only way to go. I love the idea that Julio has friends at Paws, in both the other dogs there and the excellent staff. I wouldn't go anywhere else.Listed in: My Neighborhood
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Review from T C.
New York, NY
12/21/2009
I took my little pup to try out the grooming services. I am planning to try out their boarding services now that I saw how they handled her during the grooming process.
Let's just say she isn't the easiest thing to deal with as she is quite the little squirmer and has a shriek that could make you wish you were deaf. The cut looked great and when I got there she was playing with the attendants behind the counter. I am sure this is because she was screaming in her kennel -- but hey -- they were being nice to her and giving her personal attention so thanks for that! -
Review from chris d.
Denver, CO
2/22/2010
I've boarded my 50 lb mutt dog Lilly here a couple of times and she really seems to enjoy it. I really like that they don't use cages, and the staff seems to be pretty friendly, plus they are close enough to drop Lilly off on the way to the airport. They lose a star because there is no outside area for the dogs, but since this is Manhattan I can understand that.
My favorite dog boarding place is outside of the city, but Paws in Chelsea is a good alternative. -
Review from Marjorie B.
Bloomfield, NJ
7/20/2008
I never boarded my dog at Paws but I use their grooming services exclusively. I have a Shih Tzu/ Maltese mix whose hair tends to get matted very easily. One hot day, she developed a terrible series of matted hair clumps all along where her harness was and her ears. I called Paws the next day and they were able to take her in immediately. She was done 3 hours later and looked gorgeous!
They always do a phenomenal job not only bathing and brushing but at stylishly cutting her hair. When she's done, she's not put in a crate until I come to pick her up. They have her sit out with the receptionist! I feel that my dog is in good hands when she's there. -
Review from Jessica L.
New York, NY
12/6/2010
In September, I took my cat to Paws for a lion cut. The woman that groomed my cat let me stay and i was able to watch and help during the whole process. When I came to pick her up, my cat and the groomer were hugging each other?! It was actually really sweet. I thought they were very humane, polite and careful and treated my cat very well.
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Review from Jared M.
Manhattan, NY
7/7/2008
The worst place I could imagine. I should be honest and start this by saying that I have taken my dog there several times because I had no other option. When I am home I have friends dog sit at my house but being in NYC for the summer I cant do this.
The place is dirtier than you would think. There is ALWAYS urine and excrement where the 'boar'd the dogs. It is basically a prison cell for dogs in that it is about 7' x 7' crammed with about 10 dogs. There s nobody in there playing with them and they are always barking and staring at the door because it is so miserable for them.
After boarding my dog there the latest and last time, I was told that he had been jabbed in the eye by another dogs nail but that he was fine. Well, all day long he has been messing with his eye and keeping it shut. Now I have to go to the vet tomorrow because they obviously did not take care of the problem earlier like they should have. Maybe if they did not cram so many dogs in this one room it would not have happened. Do yuorself a favor...or, rather, do your pet a favor and do not take them here!!!
P.S. They did not even call to tell us he had been viciously mamed. -
Review from Dave C.
New York, NY
2/23/2010
Boarding and Grooming is terrible.
Let me start by saying I have taken my dog here several times to board over night only due to not having another option. Every time I pick up my dog he is so filthy I have to give him a bath immediately when I get home. I thought it was a result of any daycare but this is not true. I have since taken my dog elsewhere and the experience is night and day.
Now for the horror story... the last time I had my dog groomed here his paw was cut so badly to the point where I noticed an alteration to his walk. After getting home I inspected his paw and noticed the fairly large cut. It was as if they had cut a slice of his paw off similar to if we took a pair of scissors and cut a slice of your fingertip off.
I understand this could just be an accident considering many dogs out there resist in getting their nails trimmed, however when I had called them to question this they completely denied anything from their end and actually pointed the blame on me and essentially my dog. I told them the wound was fresh and that it affected my dog's walk. They were not helpful in anyway and got angry instead of being apologetic.
In the end my dog's wound got infected and he had to go to the vet for medical treatment. To say the least I will NEVER take my dog nor recommend this place for anyone if they have any ounce of love for their dog.
Apparently, I am not the only one in the neighborhood that is disappointed with Paws and would never take their business there. -
Review from emily b.
New York, NY
7/6/2011
I feel so lucky that when we go out of town our dog stays at a place like Paws. Not only is their cageless set-up wonderful for our dog (who has an insane amount of energy), but the staff is so great and friendly!!!! It's not cheap to board there, but worth every penny. Thanks for being so awesome, Paws in Chelsea.
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Review from Chastity W.
New York, NY
11/26/2010
i love, love, love paws in chelsea! The staff is soooo friendly and my little pitbull LOVES it there! They get to play in a play group all day, then they also get calm down time to just relax! It's like any day care that comes with bumps and brusies, but it is well worth it! Barkley loves it there and I love having them! :)
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Review from Dalita R.
New York, NY
9/20/2010
I take my dogs there weeklly and have found the staff and owner friendly,
supportive, and able to deal with emergency situations. My dogs love to
play there and have been really socialized to relate to other dogs. They
come home happy, affectionate, and ready to relax. In a family emergency, I had to leave my puppy of three hours and my one year old
puppy. When I was able to return 3 weeks later, I found both of them able
to relate to each other and play together as well as with others. To this
day I'm grateful for their wonderful care when I was called home to take
care of an aging parent. -
Review from Tim S.
New York, NY
7/8/2008
Totally frills free dog-o-rama, this is a place where the staff love dogs and the dogs love to be there. I got a pit mix rescue who I need to drop off on occasion when I have an odd work schedule or if it is raining and she needs to play or if i just need a couple hours of her not jumping on the bed. She loves it, they love her, and I love everyone. You can't beat the half day deal, she goes for up to 6 hours, comes home exhausted and wants to go back the next day. I keep thinking about cashing in on my apartment and moving out of Chelsea, but then I think no other neighborhood has Paws. So I stay. : )
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Review from Keith B.
Concord, NC
10/8/2007
We tried Paws in Chelsea based on recommendations from some friends and our vet. We have sent our dog for boarding about 5 weekends at other places and he always does ok but comes home shell shocked and sleeps for 2 days to recover.
When I picked our dog up from Paws he seemed totally normal - not exhausted from being on guard all weekend. He was all over the staff and was pretty clean. This was far and away the best he's looked after a weekend of boarding.
The costs also worked out exactly as planned and quoted - $50 per night plus tax and that's it. We felt like we were getting taken advantage of at other places where they tack on $40 for "day care."
Our friends and vet were totally right - it is a great place and is staffed by professionals. My only regret was that I forgot to hit the ATM and didn't have enough cash in my wallet to tip the staff!
***update - the next time we had our dog stay at Paws I tried to tip the staff and to my surprise they wouldn't accept it...I was shocked...this is the greatest place to board your dog in NY. -
Review from Matt S.
New York, NY
7/12/2010
I take my dog here every week. She is well taken care of and tired from playing all day when i pick her up. She starts to pull on the leash harder the closer we get to it on walks. My pup likes it so i like it too.
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Review from oh l.
Chicago, IL
2/9/2010
Never did I realize just how lucky I was to have found Paws in Chelsea when I lived in nyc until now. I've been living in Chicago for the past 3 years and am still in search of a groomer that can handle my temperamental shih tzu! I've been told he can't come back by one groomer... and felt too bad taking him back to another because he was obviously tormenting her! He never seemed to be a problem with Paws in Chelsea and I am extremely grateful for their patience with him and excellent service. If only I could find a place like them here!
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Review from janaan S.
New York, NY
8/26/2009
I was owned by a mother-daughter team of yorkies for the last 18 yrs,and as loving as the yorkie is, they are extremely vocal, when not pleased! Since these 2 little angels were my "children" [ i prefer the 4 legged kind] I took their opinions seriously....Paws In Chelsea was the only place I took them to get groomed or spend the night. They always came out happy. Sherry and her staff are TRUE animal lovers, you can really trust them to administer meds or adhere to special diets,whatever is needed. Plus, love the "no cage" aspect, and most of the time when I would come to pick them up, they would be up front behind the reception desk- getting their much needed attention. Give PAWS IN a try, you won't be sorry
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Review from David E.
New York, NY
1/15/2011
We take our Morkie there at least once a week...and thus far, his tail is always wagging whenever we arrive. I hear nightmare stories about other places...so I feel like our puppy is in good hands.
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Review from Patricia F.
New York, NY
8/28/2008
We have been boarding our family dog (medium-sized) with Paw's Inn since we adopted him at age one; he is now eleven. We love the place, and he does too. As another reviewer wrote, our dog pulls to get in, jumps up against the counter to say hello! The staff is highly professional, and animal-loving. The place is not dirty at all, and they try very hard to put your dogs in rooms with other dogs he will like--ones he has played with before, or certainly of similar size and temperament. He has mainly been there for long weekends, but the staff was terrific, and cared for him after an operation when we had to be away. We always have him washed before he comes home, and he looks and feels beautiful, if a bit exhausted from playing. Highly recommended!!
