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64 reviews for Paul's Battery & Tire Company
One of the Business' Favorite Reviews What's This?
I'm an idiot when it comes to car issues. Well...maybe not THAT bad. But I really don't know much.
So I got these tires from Paul's four months ago. They were wearing on the edges and already needed to be replaced. Obviously, there was something wrong.
I'm marching in there, thinking it was the tire company's fault. I was sure they didn't align the tires correctly. They patiently explained to me that aligning and balancing are two totally different things. OHHHHH! For those of you who know what I'm talking about...yeah yeah...I get it now, k? Learn something new every day.
So I bought two new tires and had Paul's align my car. It drove like new and even my strange brake problem was resolved (alas, it was not my brakes but the tires that were causing that weird squeaking). Best of all, they felt sorry for me and didn't charge me for the $180 alignment job.
They told me to bring it in every couple of months for a free inspection and every 6 for a free rotation. Nice people, AWESOME service!
Thanks for taking care of me, Paul's!
I went over to the repair shop because I had a screw imbedded in my tire but luckily the tire still had air in it so I was able to drive to the shop. I figured they would try to sell me a new tire rather than trying to repair the tire.
Instead they checked to see if there was air leaking around the screw. Turns out no air was coming out. Then they pulled out the screw with some pliers. Luckily the screw was short. They said that's it. They didn't charge me. I even tried to offer them money and they wouldn't take it.
Typically, I prefer to put off my more tedious responsibilities whenever I can. So when my fix it ticket reminder arrived in the mail, which appeared to be more like an unwarranted threat, or undeserved black mail in a sense, I figured I couldn't put off a trip to the auto shop anymore.
Thanks to yiggity yelp, I found Paul's. I called to schedule a drop in time, hoping to squeeze my procrastinating self in for a quick tire replacement and a much needed headlight repair to take care of my lame fix it ticket. I mean really I got a damn fix it ticket in front of my driveway a few hours after hearing gunshots from my apartment window! Shouldn't the SFPD be tracking down the gangsters shooting up the block, not pulling over me, the sober DD, as I'm signaling to enter my garage just for a busted headlight? Well, apparently not.
Thankfully, Paul and his crew came to the rescue, repairing my headlight and replacing not only a punctured tire but another damaged tire as well. But that's not the best part, can we say under ridiculously reasonable prices? 2 newly functional tires AND a full replacement headlight (keep in mind this was a headlight piece not just some blinker) all under 125 buckaroos. Now is that a bargain what??? ESPECIALLY for someone who's been ripped off by Big O for too many times and in about an hour, no complaints here.
Followed the Yelp reviews, and it could not have been better. I had one wrecked back tire. John the owner could have easily sold me two new ones he had in stock, but instead he ordered a matching tire for the remaining back tire. I was got there at the end of the day, but the crew was very helpful and got it done right away. There wasn't time to do the rotation, but John told me to come in anytime and it was included in the price of the tire - and that he'd balance my old tire no charge if it needed it! Definitely would go back.
ps his credit manager Helen Waite is great
I would ABSOLUTELY recommend this place to anyone and everyone and will likely return for business in the future--should such business be necessary!
The battery in my car died sometime this week...and when I say it died, I mean it was good and gone and already in the afterlife. Tried jumping after charging it for a bit and the ignition just wouldn't take. Since I live in the Inner Sunset pretty much due south of Paul's, I figured I might as well make an excursion out of it, exhume the sucker and carry 25 lbs of sulfuric acid through Golden Gate Park (twice, in fact).
I called the place just to make sure that they had the battery I wanted in stock, showed up at the place, and one of the mechanics went up to me as soon as I set foot on the premises. He took the old battery, the manager got a new one, gave it to me for a good price, and I was on my way literally within 3 minutes. No hassles whatsoever.
I realize this review is targeting more of the customer service than an actual repair, but in this day and age, anyone who's nice to you deserves a compliment, and these guys definitely deserve it.
Took my Camry in for new tires a few months ago. Very quick turnaround at good price, free rotation, as promised, a few months later, also done while I waited with no appointment. A few days later I had a flat, which they fixed there and then and refused money because I had bought the tires from them. If you live reasonably near, why would you go anywhere else?
I would go back. They matched the big online tire store price and rushed delivery from two suppliers so that my tires would arrive in time for a road trip. Luc stayed late after hours so I could drop off my car the night before. All-in-all they did what they said they would do and went out of the way to help me out. My only caution is that they seem to try to up-sell or add on services. It's a business though, so fair enough.
Folks! The reviews here don't lie! Paul's is definitely a great place to take your car for tires and other fixes!
I recently took my car in for new tires and an alignment fix, and it couldn't have been an easier process. I drove in at 8am without an appointment and they set me up quickly and said they'd hold the car for me until after I got off work at 5pm. Very accommodating, especially since the garage wasn't that big. The staff was very friendly and seemed very honest. I personally don't know sh*t about cars so I asked a lot of questions and found the staff to be very supportive and trustworthy. I even haggled a bit to get a better deal on the tires and they were nice enough to lower the price for me.
The car was looking good and ready to go when I arrived, and the total came out to $312 for two new tires and the alignment fix. They even took off 10% because I mentioned Yelp!
Bottom line, Paul's is an honest, friendly neighborhood operation worth going to!
Well, they were friendly and reasonably priced. Until they missed the second nail in my tire, leading to a prompt near-catastrophic blowout and a destroyed tire.
Reliable, trustworthy and reasonably priced. What more could you want in a place that services cars? My battery replacement experience was great and I definitely plan to go back for tire issues. Don't waste your time at costly dealers when there are businesses like this in town!
Your changing my oil , rotaining my tires or possibly replacing a flat. so . .No i dont need to know your name or anything else. I dont even need a discount. In- out - easy . Just how i like it.
I called because Waylan at The Toy Shop recommended I should get an alignment for my car and they fit me in 2 days later. They did the alignment and told me that I actually needed 4 new tires since the alignment had been out for a long time and the tires were worn in an unsafe way. I told them to go for it and they got me the 4 new tires the next day and realigned the car to the new tires and it is fantastic. I got all of this done for a total of 450 bucks and now my car is driving like it is brand new! John looked at the price and then said he'd give me a discount since just because he was a nice guy after looking at the price. You can't argue with great service, a great price and a discount!
I can not recommend Paul's Tire service enough.
These guys are straighforward and honest. I've been there twice, once to replace a battery and then again to get an alignment. I left satisfied both times. I'll definitely keep these guys in mind next time I need tires, alignments or a battery.
Same as Toy Shop.
I was REALLY skeptical about the place only because ..... I don't know... The looks.
local, small, kinds dirty place.
it's like this.
Who wants to go to dentist in China Town?
Who wants to eat Chinese food in China Town?
Who wants to eat Japanese food in Japan Town?
No body eat Chinese food in China Town but tourists.
No body eat Japanese food in Japan Town but tourists.
No body eat Sushi on Geary Blvd.
No body go to Auto shop on Geary Blvd, kind of thing.
I was skeptical.
I wanted to get my tires at Good Nice lookin' Logo and Clean Shinny sample tires, wheels and spinners.
I personally don't understand about the concept of spinners, at all.
Spinners and Harley Davidsons are very similar, don't they?
They may have a big dick but very small heads.
Anyway, I wanted to get tires at the Big Named Tire store but Wayland at Toy Shop recommended Paul's in stead.
So I did.
I took my car in there with NO appointment at 9 am to change 4 tires, done at 9:40 am.
Great!
I am glad I did.
I got free tire check every 6 month!!!!
The experience taught me that it is very important to support local small business no matter what.
Big Name Nice Logo places are more skeptical.
Just had all 4 tires replaced on my BMW. 225/50 R16's with balancing & alignment for what I think was a very reasonable price (and even less than what they quoted me over the phone). I came in, left my car and Paul's got the job completed in under 2 hours without a hitch.
A pleasant surprise was after it was done I found out I get free inspection/rotation and free fixing of any flats for the lifetime of the tires! All the guys there were really cool and a pleasure to deal with. If you can do better than what I described then go for it, but I'll be bringing my car back to Paul's.
Took my car in on a weekday morning and they accepted my automobile right away. The guy quoted me and told me to come back 45 minutes later.
45 minutes turned into an hour and a half because they were out of stock on the tire they quoted me on and the delivery truck received the wrong order (or something) so I got a "better" set of tires instead for the same price.
Pissed about the wait time, pleased about the willingness of the staff to upgrade me at no extra cost.
I drove my car for a little over seven months and my alignment was off again. As far as I know, Paul's have a six months guarantee on his alignments. Bummer, I just missed the time period of coverage!
I had my brother call up John and explained the situation. John just asked him to come in the next day to have the alignment fixed. According to my brother, he said that John was very nice about it. He fixed it free of charge!
Now that's some great customer service! I only wish that other places had customer service like theirs.
1 Previous Review: Show all »
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12/9/2008
My parents finally had me go out to get some car maintenance done. I haven't been to any other auto… Read more »
plain and simple - i trust them more than BIG O ON GEARY.
BIG O are liers, trying to sell me some tires that was triple price.
pauls tires are honest go to them you will get your more of a deal on it
Paul's is an excellent place to bring your car for tires and brakes. They are extremely friendly, honest, and the turn around time is amazing. The owner, John is very nice. I highly recommend Paul's.
A few months ago when I needed all my tires replaced on my PIMP G-Ride 1993 Gold Luxury Saturn Sedan, this place was recommended by a lovely Asian friend of mine. I knew it must have been the cheapest place if HE recommended it, for obvious reasons. HOLLA!
Because I am not a baller, I was extremely relieved that their prices were LESS than I expected.
And they were also nice, fast and efficient. And with the money I saved I was strongly considering splurging on DISCO GRILLZ!!!!
http://img.alibaba.com...
"Let me see ya grill, let you see my what!? Ya, ya grill ya, ya, ya grill!"
Unfortunately my car was stolen a month later and my grillz were sacrificed to pay towing fees from Auto Return. :( But I was glad I got my car back so I didn't hate.
A few days ago, I was in SOMA, parked at a meter, when my tire just deflated! THANK THE LORD I was with my mens, who changed the tire for me. If they hadn't have been there I would have been like, crying in the street and flashing all the cars, or just calling AAA. So, after driving around on the spare for a few days feeling very un-PIMP, I decided to call back Paul's tires.
They let me bring it in 15 minutes before they closed, changed it in 10 minutes and sent me on my way. ALL FREE OF CHARGE.
Paul's tires are off the heezy. Fo sheezy.
I had the unfortunate experience of choosing Pauls Tires to help install my spare. the actual work was done well but at the end of the day they "forgot" to leave my car out. I was dropped off to pick it up thinking it had been stolen when I was unable to locate. 60 dollars in cabs rides later across the city, I was back the following morning to a very unresponsive owner. He could have cared less that I had been severely inconvenienced due to his forgetting to leave my car for me. Very very un-cool, I will make sure to let my neighborhood friends know all about the experience.
URGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
Although I needed all 4 replaced, I felt that if I'd only needed 2, they would have said so.
Comparison shopping will demonstrate that you can get tires for less elsewhere, but I also value my time.
Great service! Fair prices!
Tired of getting ripped off at garages and repair shops. Well if you need to change your tires or get an allignment, Paul's Tire is the place to go to. I've gone here many times when I have got a flat or needed to install new tires. They have great customer service here and they offer some of the best deals in town. The have very fair prices and do not give BS recommendations after you have your vehicle serviced.
Highly recommended.
Straight up five stars on this place. Showed up on a Sunday morning...(okay, so it was actually around 11:30am, not exactly early), but they still managed to change two of my tires and have me out by 1pm. In all honesty, I think they were done before that but I had my head buried in a book at the cafe across the street.
I'll be coming back when its time to have my breaks done.
Oh yes and welcome to my new car guru. Could these people be any nicer? Now, I HATE TO SPEND MONEY ON MY CAR. LET ME JUST GET THAT OFF MY CHEST BEFORE WE START. No joke, I have never been happier to hand over 500.00. When I spoke to owner, I believe... He was so nice and was yipping at someone to drop the attitude!! Being a shit myself this put a big grin on my face! I knew I liked these people...
The price he quoted me was really what I paid out the door!!! This is mind blowing!! He had mentioned, ''pls come in earlier if you can, so we can for sure have you out in 1 hr.'' I got my tuckus up and was there by 10. I was out by 11!!
Went for a walk, got some coffee, shopped down the avenues and as I was walking up to the shop, got a call saying my car was ready. Wow!!
My car runs great, and mechanic guys were all super precious and I think one of the mechanics Mom runs the office, she was a doll... When I need new brakes, which is soon, for sure I will be going to Paul's. Not to mention that they were also extremely reasonable!!!
Prices for tires were higher than I expected, but you know what? I'd rather pay extra for HONESTY and QUALITY rather than being cheap w/ shady businesses like Wheel Works, who'll cheat you out of your money!
I was very specific about the tires, I wanted Kumhos ASX 195/60/15. They ordered and received the tires within the same day, I made the appt for installation at 8am the next morning. I got my car back before 9.30a. Now THAT's what I call service!!
They had quoted over the phone $547 as an estimate. My total bill came to $542 (including balancing/installation fees). I know I can get the tires for less, but can other installers be trusted??
This is really great shop! A true rarity in today's day and age. I got a puncture in my run-flat tires the other day. I called the dealership who told me if I got there at 7am, I may get the car back by 12pm. This was for a tire-replacment. I was willing to buy a new tire from them and it would still take 5 hrs.
I found Paul's Battery and Tire Company on Yelp and saw all the super reviews. I spoke to John and he told me he didn't have the tire, but could order it and have it there the same afternoon. He said he would call me in the afternoon and it would take about 30 minutes to complete.
The tire delivery was late, but he still told me to come down (they were closing in 10 minutes). When I got there, he looked at my punctured tire and said that it was patchable if I wanted to go that route. He patched it and I was on my way in 20 minutes.
Points to note:
-Only a few shops are willing to patch or even replace run-flats
-The owner, John, ordered the tire, and then didn't try to force it on me and patched the tire instead
-The still were willing to help me even though the tire delivery was late and it was near closing for them
-John was extremely personable and pleasant to deal with
All these points add up to 5 STAR service. They've got a customer for life and I will be telling everyone I know about these guys.
In these sad days where good customer service is all but gone it's refreshing to know that places like Paul's Battery and Tire Company still exist.
I have gone to Paul's for new tires and a brake job, they do good work and back up their work with with complete confidence "Just bring your car in, we'll look at, no charge" (I'm not kidding he actually said that)
P.S. I know a fair amount about cars so I know a good mechanic when I talk to them and these guys are top notch.
-Fast service (in at noon--they had to order my tires, which came in at 12:30, and I was on my way at 1)
-Free rotation every 5000 miles
-Cheap--I paid what I paid in 2003 for tires
It's been said before but really should be said again. .
Unbeatable customer service. Took my car in for a mystery noise in the steering - they checked everything out and ultimately said "hey it may be X, but it isn't hurting anything. If it was my car, I'd not bother unless it makes the car hard to handle. It is not dangerous to drive."
I also thought I needed new tires but got a blessing for another 5k.
They test drove, checked out, and dealt with my car is going to break now paranoia with professionalism. Didn't charge me a dime! I will be back in 5k for those tires and if this noise ever develops into anything more serious.
Go here now!
All that good stuff written below? Ditto. Good, fast, Friendly, exact tires that I wanted, rotated them correctly.
Go to these guys, don't waste your time looking any more on yelp.
-P
I was also very pleased with this place. They do have Saturday hours, despite what it said here on Yelp when I found them here... On pretty short notice, I was able to get in and get two new tires and a rotation within an hour.
I've been to MANY MANY auto/ tire shops in sf, and this place is simply BY FAR THE BEST. Came in after i pulled a nail out of a tire in the morning, they took it off, checked it, and decided i didn't need a patch because the tire wasn't compromised. Both guys were 100% honest, and told me it would be a waste, he would need to intentionally pierce a hole and repair it, which he advised against. He was completely willing if that's what i decided, but i went with his advice. Mounted the wheel back on and off i went. They refused to take my money; they were just TOO kind (if that's possible). Just a very pleasant experience that I'm not use to when servicing something on my car. I must confess, I made the HUGE mistake of going to wheel works a year back, NEVER again. Trust me, go to Paul's.
Went to Paul's based on YELP recommendation.
Very satisfied with 4 tires bought for TOY SEQUOIA. Then they did a brake job and resurfaced the rotors. We had an overheat problem later and they took alot of time to again resurface the rotors, all under warrantee and they solved the problem. No charge.
Took my TOY SIENNA there for two front tires. Service was very quick.
You won't be disappointed for supporting this small family business, but you will be rewarded. Forget the 3-4 hour wait at the COSTCO mill.
DJ
So back in December I had been driving around with a front right tire that had been steadily leaking air for a couple of weeks (I thought something felt a little off). When I finally realized what was wrong, I typed "flat tire" into Yelp and discovered this place with its impressive ratings. I dropped my car off at 9 on a Saturday morning and it was ready for me well before noon - tire patched and brakes checked for free. I was about due for new tires and they gave me an estimate, and it seemed like a pretty good deal. Later I found out that my brother-in-law likes this place -- and he's a man who will search high and low for a bargain.
Last week I finally decided to spring for new tires, and went back to Paul's. They honored the estimate that they gave me back in December, and I got my new tires the very next day! They told me to come back in six months for a free tire rotation.
The only negative thing about the experience is that it made me realize how badly I got ripped off the last time I got new tires elsewhere!
I took my friend's car to get a tire replaced. She'd been driving on the donut tire for months. I took it to Paul's, expecting to pay $100-$130. They offered to try to fix the tire instead, and they did, saving me about $80! It was done in less than half an hour and everyone there was super nice.
I just made a HUGE investment on my rear left tire. That tire better last me my whole life.
Seriously....My. Whole. Life! Hear me, Tire!?!?! WHOLE LIFE!!!!!!
Damn you rain and damn you flimsy ass donut tire!!!
Fuck...I hate automotive emergencies.
This place saved my day, my week, my year today. I leave for work and see something sticking out of my tire... Hmmm, what's that? OH! It's your tire completely shredded into pieces. CRAP.
So I do the typical girl move and start sobbing. I call one of the only people who can understand what the hell I'm saying through my heavy duty sobs, Peter, and say, MY LIFE IS OVER, I NEED A TIRE. I HAVE TO GO TO WORK. MY MOM IS COMING FOR LUNCH. I HAVE TO GO XMAS SHOPPING AFTER WORK. I HAVE TO DRIVE HOME FOR THE HOLIDAYS TOMORROW. SOBSOBSOBSOBSOB. Yeah... ummm... I was a little upset. He calms me down, I start calling tire places and NO ONE CAN GIVE ME NEW TIRES FOR TWO FRICKIN WEEKS. WTF!?!?! So I start SOBBBBBBBBING again. Then he calms me down again and I call in to work and tell them I can't come in. I call my mom and cancel our lunch date. And then I get busy on yelp. A quick call to my friend Kristin R. reminds me she went to a tire place recently that she loved.
So I call up Paul's and my incredibly hard to find, weird, random, german, speed rated, tire is WHAT?!?! IN STOCK?!? WHAT? You can do it today?!?! WHAT??! It's $70 cheaper PER tire than COSTCO!?!?!?
I LOVE YOU!
THEN.... I find out after that fix ALL flats are fixed for FREE and... every 5K miles/ 6 months they do a FREE balance and rotation.
I LOVE PAUL'S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GO HERE IF YOU NEED TIRES. GO NOW. RIGHT NOW.
I wanted to go local, so I went there on the recommendation of a friend. The guys look tough enough to rip your head off, but as soon as you drive up they walk up smiling and ask how they can help you. The guys sold me great tires, and, as promised, they replaced flats and rotated tires at a moment's notice with no charge. They even block traffic to help you back out of the store, and on Geary Blvd. that takes some spine.
If local shop, quality service and honesty aren't enough for you, they're cheaper than chain stores as well.
Ditto all the good stuff everyone said about this sweet place. Nice folks, solid service - fast, courteous, expert. Reasonable prices. GO LOCAL, go to Paul's.


