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Just fabulous...and a cool hang out. The bar area on the 19th floor was really kinda' swanky, without the attitude. Really impressed with the service and the surrounds.
Kudos to Philly for having such a nice place to relax and hang out.....
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Incredible. We stayed here over Thanksgiving while visiting the fam in Philly. Room was charming, in an old school kind of way. Service was out of this world. They brought us oysters after hours, even though oysters were only on the daytime menu and the "oyster guy" had left. Drinks were delicious. We bought them at the bar and brought them up to our room. Best mojito ever. (I'm a connoisseur.) We mentioned that we needed some water to the bartender, and he gave us multiple HUGE Voss waters for free. Additionally, they knock on your door at night and drop off bottled water. I am always so thirsty when I travel, so this was fantastic.
There is no wheelchair ramp here, and the valet guys carried our baby and stroller up and down the stairs multiple times a day. They treated her like a baby princess. I love them for that.
The location is great. It's just steps from all of the swanky Chestnut and Walnut street shopping. Hands down, the best place to stay when visiting Philly.
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This is the best hotel I ever stayed at!!! I grew up in philly and had my Prom here. For nostalgia returned to philly for a Birthday weekend. The staff really catered to our every need and never questioned our requests they just made it happen. Even at 3 in the morning when we asked to change rooms from a King to a Double. (We didn't want our friends drinking and driving so decide they should crash at the hotel with us.) They did it with a smile and no extra charge. As a customer I was the hotels number one priority. Everything everyone said in the below reviews are right on!!!
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This hotel reminds me of that "turn of the century" grand style and elegance. The location is awesome, in the heart of the city center and right on Walnut Street. The set up is very odd, however, with the registration desk on the 19th floor adjacent to the XIX Nineteen restaurant. From the palatial windows, you get a breathtaking view of the city. The concierge desk is on the ground floor where you are greeted by a grand sweeping stair case. The floors are some type of aging mosaic petit tile flooring, which are absolutely beautiful. And an extra nice touch is all the beautifully displayed orchids.
The health club is awesome. I high recommend taking advantage of the spa services at Pierre & Carlo Salon & Spa and it's nice to be able to visit The Shops at Bellevue. And the ball room is truly amazing. Hotel staff is good, too.
The guest rooms are huge and formally decorated. The rooms have all the typical amenities plus nice designer toiletries. The wallpaper is a little colorful and has a Victorian feel to it. I just feel like the rooms are a little worn and tired and could benefit from a refurbish. In spite of that, I had a very nice stay.
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This is a centrally located gorgeous hotel in the heart of Philly, but it lacks all the niceties and luxuries that one normally associates with a 5 star hotel. The hotel is oddly configured, so one spends most of their time navigating a variety of slow moving elevators and hallways that lack any real direction. The staff are eager to help, but fall short - they love to ask if anything is wrong, but don't really care about fixing the problem. The rooms are nicely appointed, but don't expect internet connections or a toilet that functions 100%. The best part of the whole place is the beautiful grand ballroom.
the location of this hotel is great! the amenities of this hotel could easily make this hotel to be the best of philly. oh and the rooms are freaking huge!
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