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Palms Cliff House Inn
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Hotels & Travel Bed & Breakfast Hotels, Bed & Breakfast [Edit]
28-3514 Mamalahoa HwyHonomu, HI 96728
(866) 963-6076
- Hours:
Mon-Sun 9 am - 5 pm
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Paid
9 reviews for Palms Cliff House Inn
9 reviews in English
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Review from Loves G.
Waikoloa, HI
12/15/2011
Time and time again, The Palms Cliff House Inn does not disappoint. We have stayed her more than 4 times and each time we stay, we appreciate the place even more and more. We have come to know John and really enjoy the view, the room - get room #5, it's the best in the house - with air conditioning. My bear has to have his A/C and I definitely would recommend getting an A/C room.
It rained everyday on this visit, but the beauty of the view from the room, the delicious breakfast and the service from the maid made this stay exceptional. Breakfast is always a treat. The first day we were there, the innkeepers were not there.
The breakfast was still good - fresh pineapple, lemon poppyseed muffin, vegetable quiche and a chicken sausage.
On day 2, the innkeepers were back and we could see the love and care that went into making Palms Cliff House the great place it is. We had freshly made banana pancakes, blueberry muffin, chicken sausage, fresh papaya and orange and pineapple juice. Yum..... the pancakes were excellent. The muffin still warm.
On day 3, we had pineapple, spinach & cheese omelette, a delicious salsa of fresh pineapple, a scrumptious cream cheese and pineapple turnover and a chicken sausage. This was by far, the best breakfast.
We traveled to Hilo town everyday for lunch and dinner. Unfortunately, the food in town does not live up to the breakfast we have daily. We had a wonderful stay. We love this place. -
Review from Scott J.
Atlanta, GA
10/2/2011
What an incredible place to stay. The rooms are clean, comfortable and well designed. The balcony overlooking the cliff and ocean was huge and the view was spectacular. The property is well landscaped and very beautiful.
Breakfast each morning was very good and the setting couldn't be better. It seemed to be carb heavy and light on the protein, but it's vacation, so who really cares.
The innkeepers are friendly, but very businesslike. This was my first B&B, so maybe a businesslike innkeeper is a little unusual to some that frequent B&B's, but seemed appropriate to me. They didn't offer much help in terms of sightseeing or restaurants - some local expertise and commentary would really add to the enjoyment of the guests.
I honestly can't imagine a better place to stay. We had a great experience and would stay here again without hesitation if we return to the Big Island. -
Review from Christine R.
Kula, HI
5/10/2008
It seemed like this place was trying to cater to two different kinds of travelers. While it was nice, quiet, and romantic, it still missed the mark a bit for us.
We hate B&Bs. We both find them creepy and weird, but with the rates here (we stayed in the more expensive upstairs corner view room) and the way they advertise, we expected this to be more of a boutique hotel. And it was, mostly. It was a nice place, beautiful property and view, there were no personal or family items in the room (I am incredibly put off at the idea of staying at a B&B room filled with family quilts and stuffed animals). The breakfasts were also very good.
There was a comfortable room in the main house that was always open for guests which had a large DVD collection to check out, games, snacks, and information about the Big Island.
However it was still someone's house. I just wasn't quite comfortable settling down on the lanai to relax in the afternoon.
This place does not allow children (which is one of the reasons we picked it), smoking anywhere on the property, or the use of cell phones outside of your room. There's also no internet access, which was an inconvenience. We were inundated with so many different pieces of paper that it was difficult to extract any useful information. Additionally, the website is a little bit poorly laid out, it was hard to figure out just what all of the rules and regulations were at this place. It was also funny to get a check out letter explaining how to tip housekeeping. Do the type of people that go to B&Bs fail to tip the housekeepers? Last I checked, that was kind of a standard practice. Unfortunately some of the furnishings were showing wear, namely stains on the chairs (unsuccessful removal attempts had obviously been made) and a horribly squeaky bed.
There were a weird mix of other guests, we did get a few overgrown boy scout types eyeballing us at breakfast. We were by far the youngest people there.
I'm on the fence as to if I'd want to stay here again. It was nice, but also a little bit weird. -
Review from mian g.
Austin, TX
6/9/2010 2 photos
Paradise can come in small packages.
My wife and I stayed for two nights. We found Palms through some travel websites. This was our first time staying in a bed & breakfast. We like to indulge when we travel so big resorts are our preferred accommodation and we travel quite a lot. We aren't the book reader types so the solitude doesn't appeal to us. To tell you the truth I had my doubts the second I reserved the place. Upon arriving at the Palms, all doubts were gone. It was truly beautiful, more so then the online pictures depict.
We stayed in the Paradise room on the second floor. My suggestion is to stay in rooms with the A/C. It's nice to sleep with the waves, but when you're sweating you're not going to get much sleep. Simple rules are in place to follow - no shoes in room and luggage on luggage racks. They aren't anything crazy to complain about. I actually like the no shoes thing.
Breakfast is served early. Though not an early riser it wasn't hard to wake up to a beautiful view while having homemade breakfast. They provide towels, umbrellas, and coolers for use. We did a lot of hiking so those things came in handy.
As oppose to what the guide book say, I recommend staying in Hilo for 3-4 days. There is much to do and the food is excellent this part of the island. -
Review from Kevin R.
Los Angeles, CA
8/31/2009
Spectacular, Hilo convenient location. Aptly named since the palms are lush, the cliffs, impressive and the house immaculate. The grounds are park like, beautiful and well maintained; a real plantation oasis. Were all that not enough, hundreds of spinner dolphins frolicked in the adjacent cove as we enjoyed a very complete, very well prepared breakfast.
The room was only better than average BUT the view made the overall experience exceptional. If I had to reach for something about which to be critical, I thought the inn keeper got a touch testy when I arrived a little later than the specified check in and failed to follow the clearly outlined late arrival procedure. Again, I'm reaching and in fact, I could have read the instructions better. Let's call this negative a wash.
All that aside, PCH is a great setting, properly sized for a small or mid-sized wedding party to take over the joint and enjoy a very private, very special gathering. I'm going again. -
Review from Jared S.
San Francisco, CA
11/16/2009
stayed here. rooms were fine; not way fancy but TBH the pics on the site make them look kind of funky but they were clean and much better than in the pics. it was supposed to a be really rainy season(early nov.) but didn't rain much.
12 miles outside of Hilo, just far enough that you felt like you were in the sticks but close enough you could get food.
all the rooms have a rad view(i assume - ours was great)
beautiful grounds. the place is a recently build victorian building.
the list of instructions given at checkin were long, the breakfasts were $15/day and were okay, we only got it once because we were up really early each morning.
i would stay here again. -
Review from Liz S.
San Francisco, CA
11/15/2009 1 photo
This place was just perfect. We stayed for four nights just last week. Incredible views, beautiful grounds (the photos really don't do it justice) and really gracious owners. Spacious porches all look out over the ocean. Everything was thought of and anticipated for including hundreds of titles of dvds to watch. Would definitely be back and would highly recommend.
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Review from Yummy P.
Santa Barbara, CA
9/26/2009
perfect place for the b&b. breakfast was delicious. nice place, somewhat a lot of rules to follow but whatevs, it is someone's house. hm, tv didn't have any of the espn channels, that sucked since it is fb season now
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Review from Clare T.
Palo Alto, CA
10/11/2009
I would love to write a great review for this B&B, since it really has some nice things going for it. Spectacular views, clean & modern rooms, very secluded, lovely grounds...but unfortunately, our interactions with the owner, John, were so unpleasant and distasteful that I would never, ever stay there again. John was so incredibly rude and unkind to us... he overcharged $60 by making us pay an additional amount for the breakfast, even though his website CLEARLY states that the "Rate includes breakfast." He refused to give us a refund, and his last email to us on the matter was almost comical it was so downright nasty. Also, like the person who wrote a review below, we were rather shocked to receive this very creepy 1 page checkout letter reminding us to tip his housekeepers (so...Is he not paying them enough?) and be gone by 10am (rather early for a checkout, I think) In addition, while we were sorting our bill, we watched as his wife lugged this huge suitcase down the stairs. When I asked about it, John said he'd had to call his wife back from the airport to get their DSL working again. All I could think was...why don't you call a local DSL repair person then, instead of troubling your wife who needs to make her flight? And also, could you show a little courtesy and respect for your wife by offering to help her with that huge suitcase? Truly, the whole experience of staying here left a really bad taste in my mouth. I would be surprised if the place is still in business a year from now if this is how he treats his guests.
Comment from Michele G. of Palms Cliff House Inn 10/26/2009
This guest booked a "Room Only" rate option through Expedia,… More »
