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Category: Steakhouses [Edit]
Neighborhood: Theater District50th St-8th Ave (C, E)
50th St-Broadway (1)
49th St-7th Ave (N, R, W)
"ABSOLUTELY THE BEST STEAK I HAVE EVER EATEN! The service was great too! Everything was perfect and I would consider myself a unofficial…" read more »
The Palm west side has become my go to place when getting home late from work and not in the mood for take out or cooking. After 9pm on weekdays they have their Prime Time Bites menu at the bar. Its a menu with a couple of appetizers each $3.50. Every time I go i try a different appetizer. The Veal Parm sliders (3) have to be my favorite, followed by the steak filet sandwiches. All their appetizers are made with the same quality meats they use in their regular menu.
The bar here is always full and has a good crowd. Usually older corporate types enjoying a good time at the Palm.
Steak does not equal burger.
I went to the Palm for Restaurant Week lunch with my colleagues. Service was fine and they were accommodating of a large group in a private room. It's funny because while walking over (through Times Square), we had been talking about how awful some of the chain restaurants were (ex. Applebees). Unfortunately, the food at The Palm was no better than the aforementioned ubiquitous casual dining behemoth.
To start, I had the shrimp scampi appetizer, which was tasty albeit small.
The main course is where the big issue arose. The limited menu offered 3 choices for entree: salmon, a cheesesteak sandwich, and "Prime chop steak." I went for the cheesesteak and was disappointed. The sandwich was not good and there was no trace of the "jalapeno mayo" cited in the menu. However, I am glad I did not order the "Prime chop steak."
Now I've been to plenty of restaurant week meals, including several at steakhouses. I know not to expect the 28-day aged ribeye or the most succulent filet mignon. However, I do expect a passable hangar steak - which seems to be on every menu.
This "steak" at the Palm was in fact nothing more than a patty of hamburger meat. It was like ordering an Atkins style burger without a bun at a fast food restaurant. Many of us felt misled by the description on the menu and upset that there was no true steak option at a steakhouse.
Dessert did little to take the bad taste out of our mouth, though the brownie sundae was decent.
Maybe The Palm is a great restaurant when you order off the regular menu. But do not go there for Restaurant Week.
We went on Saturday night to take advantage of the special $45 steak & lobster dinner they are offering and for the food we had and the price we paid - our meal was OK.
Really, Palm is just a typical steak joint, however, compared to other steak places in the city (Quality Meats, Old Homestead, Peter Lugers) it is obvious that Palm is a chain and generic. It doesn't hold a candle to other spots and if you are looking for a steak dinner -- head elsewhere.
I'm a fan of the original Palm so when in the theater district I thought I would check out Palm West and sample the Prime Time Bites, which were great. Bar seating is fun and easy.
What a deal! Salad (choice of Caesar or tossed), 9oz fillet, your choice of lobster, shrimp scampi, or crab cake, your choice of any signature side, and dessert for $45 (the price for a typical steak a la carte at a place like this).
We were seated promptly, waiter was nice, water service was excellent, food was prepared as we ordered it and served piping hot at the exact same time for all four of us, steak was like butter, lobster was really flavorful, sides of spinach, potatoes, string beans, and mushrooms were good, and portions were generous. I don't have a bad thing to say. Definitely recommend the Palm, especially if you are having the special we had (which runs through November I am told).
2.5 stars for this place, but I'll round up.
I was here to celebrate a friends Birthday so they reserved one of the private rooms for 20 people. After checking out the reviews I wasn't really looking forward to dropping so much money for a mediocre steak.
That deterred me from ordering steak and I choose the broiled crab cake instead. I made a good choice in that the crab was fresh and there was no filler or bread crumbs. The appetizers were all delicious, we had the Ahi seared tuna and the palm salad.
For our party of 20, 2 steaks were over cooked and sent back. I had some of my BF's rib eye which was cooked to medium but nothing to write home about. In fact half the table had to ask for A1 steak sauce. I've never seen this happen before (except at Applebees's or TGIF). The other half of the table got gigantic lobsters or surf and Turf which was excellent.
The service was acceptable but not great. The servers would take our drink orders and someone else would deliver them, calling out the drinks and handing them to the wrong person. Several of us were not acknowledged with our drink and dessert orders and had to reorder with another server. One person got water spilled on them and the server ran out of the room and disappeared without refilling half the tables water.
All in all, it was a good experience to try out The Palms but I don't think I'd return again. There are much better steak houses around this neighborhood.
I think the steaks were a bit bland and boring because they don't dry age them like most steak houses do, and they didn't marinate it in butter, nor did they put any seasoning on it. It really could've used some salt & pepper.
I was a bit unsure heading to the Palm West Side after reading the Yelp reviews, but my friend picked it and the $45 special (which I found after reading a Yelp review) seemed compelling. For that amount we got a Caesar or mixed green salad; small filet; lobster, crab, or shrimp; a side; and creme brulee or key lime pie.
The service was pretty weak. We had a few periods where we sat with empty water glasses. Also, we asked for the wine list after finishing our salads, and after making our selection waited for a good few minutes for the server to come back and take the order. As a result of his slacking, our food arrived before our wine. If the guy knew our food was coming up (as he should have), getting that wine to the table should have been top priority. Last point on the service: they delivered our entrees while my buddy was in the bathroom - not exactly on par with the attentive service at say any of the handful of comparably priced steakhouses in Midtown.
The food was okay. The salad was heavy on the dressing. The crabcake was excellent and had a high percentage of real crab meat, and the portion was generous. The filet was a touch more than medium rare (as I had ordered) and was also a bit dry - definitely not on par with comparable steakhouses. The side of broccoli was heavy on the oil. The key lime pie was very nice. The bottle of wine we ordered was marked up 150% from retail.
Enough said. Meh.
For this price, I would have expected a much better meal.
I was really looking forward to a good lobster bisque, and that was my greatest disappointment. They added a lot of pepper to the soup, which made it quite spicy (and I do not enjoy spicy foods) and the texture of the bisque was very grainy and not smooth at all. I only had one spoonful, and had to put it down. The waiter was nowhere to be found. When he finally showed up 20 minutes later, and I complained about the soup being too spicy, he just shrugged and said "I'm sorry to hear that." Nothing else. No offer to exchange it for another appetizer/soup. No offer to even inform the chef. Generally quite a rude response given how expensive the soup was and how it was returned barely touched.
I ordered the steak sandwich (onions and steak in a bun), which was decent, but nothing special. I don't recall the desert, but overall quite unimpressive for the price.
The restaurant would have received 2 stars but for the waiter's attitude (since I realize that maybe some people, somewhere, might enjoy a spicy, grainy lobster bisque).
It is probably the worst "high-end" steak house in NYC. The presentation of the food was terrible. The steak was overcooked and dry. The people who worked there are inattentive and slow. They were also very arrogant, perhaps because I was wearing a t-shirt and a pair of jeans? Don't even bother to waste your money there, not worth it.
The only good thing about it is that there is virtually no line.
My office is only a couple of blocks away, so I go here quite frequently for business lunches and dinners. Given how often, you would think I would have come across a bad cut of steak or poor service, but that's not the case. Some of my favorite dishes to order include..
Filet Mignon (petite for lunch / regular for dinner). I order it medium rare and ask them to serve it with hot cherry peppers and crab meat, something I came across when they had it for a special one night and I've been ordering ever since.
What I consider a pro move is to order the chicken or veal parm as an appetizer to share. Pretty amazing if you ask me.
And of course, you can't go wrong ordering the seafood tower.
When they bring out the desserts, check out the chocolate cake. I know a guy who eat a full piece all by himself after having a full meal and several drinks as a bet. The waitstaff still talks about it. Way to go TJ!
Although I don't know much about expensive steak, what I do know is that the steak I had here was delicious. The waiter was great, the wine was good and the company was fabulous. I say if you are going out for steak, check this spot out, you won't be disappointed.
Pinner....that one was for you....sorry it took me 5 months (4?)...but did you expect anything less?
I went to take advantage of one of the many 'deals' the Palm offers to 837 club members-- a salad, filet, sides and dessert for around $50. The service was charming albeit a little slow and the food was solid-- definitely not my best Palm experience, but not bad by any means, particularly for the price.
The seating is tight, as can be expected in steakhouses, especially in the Theatre district, and while the guys sitting next to us made for interesting conversation, I was glad I had a dirty martini and half a bottle of wine considering one of my new 'friends' at the table next to ours licked my cheek in lieu of a goodbye kiss.
Most first Palm experience was in Puerto Rico and I've managed to never forget it. I go to the west side Palm at least 4 times a year. The portion sizes are perfect. Even though its a steakhouse, the seafood is just as good as the meat. I enjoy bringing friends and family to the Palm and know they won't be disappointed
If you are in mid-town and want the classic steak house vibe: suits, wood paneling, steaks, chops, seafood and a stellar wine list, hit The Palm.
There is a hopping after work bar scene with regulars mixing it up with theater goers
If you say HI to the bartenders Richie & Chris, they never forget your drink order.
Palm West is OK. The steak is good, but not the best I've ever had. For some reason, I expected to be blown away by presentation, but I was let down. The service is just terrible. If I"m going to a restaurant of this status, I'd expect my water glass to be filled every time it gets to 3/4 empty. That did not happen. If anyone of us wanted to order an additional drink we practically had to flag down the waitress with our napkin. Not up to Palm standards.
The chopped tomato and onion salad was flavored nicely. I had the 10oz. fillet which was cooked perfect, so no complaints in the kitchen department. However I will say this, the steak was cooked properly, but it didn't blow me away. It was up to temp for a medium-rare steak, it was juicy, it was a steak that I could have made. So that's where the 3 stars comes in. If it had been a steak from Luger's or CUT I would have left there wishing I knew their secret.
The steak was very good - but I would just as soon throw a dart and try any of the other top New York Steak houses for a different experience.
I thought the creamed spinach and potatoes at Peter Lugar's was better.
The salad was quite good.
To me the issue of how to factor in pricing in ratings is a little bit like the discussion on whether a player from a non-playoff team in baseball should be MVP - the food here may be better than some restaurants I ranked a 4 - but when you factor in price and alternatives in the category - I think the palm is good but not great.
Serves me right.
If I just would have manned up and stuck to my guns, I would have been able to enjoy some killer Mexican food.
But no. I wussed out. I accommodated. I let the girl get her way.
Note to self: Do not do that again. Well, at least with food.
The waiter was a dick.
The steak was ok.
The shrimp in the meager shrimp cocktail were in desperate need of a pooper scooper.
So what was good?
The side of hash browns.
Yes, the SIDE of hash browns were deliciously greasy and worthy of attaching themselves to my love handles for the next 3 weeks.
And the carrot cake for dessert. It was the size of my head. And we finished it.
What do I look for in a good dessert?
Deliciousness of course.
If you want to pay $150 for hash browns and carrot cake, this is the place for you.
The figurative icing on the cake was the "frequent diner" card that they try to sell you for $25 at the end of the meal. The kicker is that after 7,000 dollars spent, you get a stencil on the wall.
Crusty.
The Palm West Side is conveniently located across the street from my office. Which happens also to be a half block from the apartment I'm staying in while I look for a permanent home here in Manhattan.
After my great Halloween steakhouse experience, and to celebrate my second week in a new job, I took myself for another impromptu Noche de Carne last Friday (11/7). I arrived early - maybe 6:30 - and enjoyed a Campari during the short wait for a table. I was impressed that they sat me so quickly on a Friday night even though the restaurant was pretty crowded.
My waiter was gregarious and dropped off a booklet explaining the club that The Palm has. Evidently it's sort of a frequent fliers club for eating at their restaurant...complete with ways to redeem points. I think after spending $20,000 in food and drink you get a caricature drawn on the wall (that's their thing). I love steak and all, but yikes. I passed.
I started here with a 2005 Honig Cab (Napa Valley) which was a little harsh at first but mellowed out over the course of the meal. The menu at The Palm has all the basics, and then some. I think one of their specialties is prime rib and it was amusing to watch the petite woman next to me dig into her enormous serving like Betty Rubble getting all medieval on a dino chop.
I'm just assuming that the prime rib was a special that evening, because my waiter didn't offer to walk me through anything that was off-menu. Though I did hear him describing some dishes to the next table later on. Mildly annoying. More perturbing was that I had to pour most of my refills and it took a good 20 minutes to get the check at the end of the meal. I showed him, however, and left only a 17% tip. And that's just because I didn't want to hose the people he would undoubtedly need to tip out at the end of the shift.
But enough with the waiter (boy, did he put the "wait" in waiter). On to the steak! I had the Rib Eye on the bone, medium rare, with 1/4-orders of creamed spinach and onion rings on the side. The sides were so-so. The steak was really good. Not great. Not superb. But really good. I found it to be a little too fatty on the edges and not as uniformly pink throughout the middle as I prefer. But it was a great cut of meat and was prepared with the classic simplicity I expect from a top notch steak house.
I think I would have boosted my overall review had the service been better. I'm still on the fence about whether the bimbos (strippers??) who ended up at the table next to me (ordering extra dirty martinis, of course) added to or detracted from the overall experience. Let's count it as neutral for now, since I'm trying to learn about my new home and all its denizens and am maintaining an open heart to all.
What happened to this place??? I was there a few weeks ago because it was so close to the show we were watching. I hadn't been back to the west side Palm in maybe 5 years or so. I was really let down.
The service was acceptable, but they got my soup wrong, while almost spilling it on me. She did apologize and was quick to correct my order. Meanwhile, two other orders at our table had their steaks overcooked and over-charred. I guess we should have made more of a fuss, but for such an establishment that used to have such a great reputation, this should not have even happened in the first place. I expect excellent service and much better from the food at The Palm!
My own rib eye was actually good, and so were our sides, but I'm not going to go back any time soon. The Palm has lost a lot of luster, and for the price I will take my patronage elsewhere.
Palm was an okay steakhouse- I think the seafood is much better. The ambiance was a bit cheesy (cartoon faces on the wall) but the menu had a large variety of seafood and steak choices. I nearly had a heartattack when I saw the calorie count on the back of the menu. There goes my desire to get a steak with mashed potatoes! Instead I chose the blackened swordfish and was not disappointed. The group I was with also ordered some vegetable and potatoe sides (thumbs up on the hash browns) and the lobster nachos (suprisingly yummy). I wouldn't rush back here but for a midtown work dinner it is a good choice as it is a bit upscale and has an option for everyone.
I thought this was a great steakhouse! The steak practically melted in my mouth and the fish was awesome. I really recommend the potatoes as a side dish. Soooo yummy!
A good Steak! I had the 16oz Strip. Not great, but good. The apps and sides were the same way: Good but not great.
The Crab Cake appetizer and the Calamari Fritti was delicious. The Clams Oreganata was pretty good.
The sides were pretty basic steak house sides. The Three Cheese Potatoes, Creamed Spinich, Mushrooms, and Fried Onion were all pretty basic stuff. Nothing revolutionary here.
I was with a big party and they really took great care of us. We were in a private room and were as loud as we wanted to be. The service was outstanding. We were never without back up beers or an extra bottle of wine within reach. The food was like I said, good but nothing mind blowing.
The service was absolutely horrible....I think my waiter was juggling a whole section rather than a few tables...a good sign of poor floor management.
The food well it was good, but in no way made up for the level of service.
The food here is pricey but delicious. The waiters are friendly, but the service can be slow on busy nights. The vegetables in the salad I had (West Coast Gigi) were extremely fresh. I would recommend this place for a special occassion.
The Palm remains my favorite restaurant in the City. The 4 s's remain solid: steak, service, sides, and the scene (old school, quiet and upscale yet not pretentious). Further, for carrot cake fans (I am a self-prescribed carrot cake fiend), this is the best I've ever had and I've tried them all. Also, wine list has always been solid and continues to get updated - this particular location is also blessed with a cozy bar. Lastly, I am a member of the Palm club, through which you get points/great rewards - a restaurant with a points system, how can you beat that?
I can't believe I'm the first to review this place. Well, it's a solid restaurant with good steak and seafood. I like steak, but I LOVE seafood and I LOVE their Alaskan King Crab legs. They give you 2 1/2 pieces and I thought that was small, and boy was I wrong. I barely finished it because I was so full. It was so much that just thinking about it is making me not want to eat crab legs. Of course steak is good, too. I also like their cheese cake, carrot cake and my all time favorite, creme boulee. I'll definitely be back.
had the crabcake, just couldn't chuck down the steak, so decided to go light.
anyhow, it was entirely made of the real deal, very tasty.
also had fried calamaris to start, nice as well.
to finish things up friend insisted on trying their desserts.
was brought over in plate real size and everything, impressive presentation, and even more impressive size!
food tasted great, service for me was incredible.
ouir waiter kept coming over to ask if things were right, and not in an annoying way. the restaurant was 70% filled.
espresso isn't so great, but all else is nice.
good place, service is outstanding, steaks, sides and apps. are all very very good. atmosphere is a little weird, didnt really get it, cartoon characters drawn all over the walls, idk, just a little off for me.
over rating place. steak wasn't tasty or say had no taste. half half over fried.
Not as good as the original Palms, but good nonetheless. I haven't been to Palms in several years. But the food is still good. Not as top notch as it used to be. Service is still excellent. Jill, our waitress, was attentive, engaging, & funny. If you want to have a good steak with great service this is the place to go.
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