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Outback Steakhouse
2 reviews for Outback Steakhouse
never again, see previous review for pretty much my experience (every chain deals with big parties, it's not an excuse, deal with it!) and in addition, we waited a half hour longer than our expected 1 hour wait. My mom's wine was super warm, and when she asked for it chilled, another glass was brought out and there was grease all over the glass. She would have sent the glass back, but she was annoyed enought as it was.
Oh yea, our meals (3 of us) took about an hour to come out. My steak salad was absolutely disgusting. I don't remember outback being this bad.
Usually I like Outback Steakhouse. They have some decent steaks which are consistent no matter which location you visit. My experience at this particular one was less than satisfactory. My family went and we had my young son with us. The wait to get a table was close to what we were told. We ordered right away because we weren't sure how my son would behave, and figured it best to make it as short a visit as possible. After putting in our order, and waiting an hour and a half, with little visits from our waiter, my wife had to find the manager to find out where our food was. Most annoying was that we put in an order for the kids food and the waiter asked if we would like to have that right away. That didn't show up for an hour, and when we got the rest of the food, there it was again. The manager gave us a half-hearted apology and tried to blame the party of 18 sitting next to us. While that may be a valid excuse, it does not make it any easier, nor did we get any updates on our meal from the staff. After the large party left, they were replaced with a party of 19. Obviously they knew what the problem was, but still accepted such large groups regardless.
The food was not up to par either. My wife's shrimp was very rubbery, and my prime rib was very bland. My mother ordered a salad with dressing on the side, and went it eventually showed up, there was no dressing at all. She had to wait another 10 minutes to find someone who could get some for her. When this came, we asked for a round of waters, and that showed up another 10 minutes later.
If you're planning on visiting this Outback, I recommend avoiding the weekends. There are a few other places close by that have steaks: 99 Restaurants, Picadilly Pub, Chuck's Steakhouse...