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Orchard Garden Hotel
Rating Details »
Neighborhoods: Nob Hill, Union Square
466 Bush Street
San Francisco, CA 94101
(866) 688-9174
466 Bush Street
San Francisco, CA 94101
(866) 688-9174
- Price Range:
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$$
30 reviews for Orchard Garden Hotel
This business is a Yelp Sponsor
10/3/2009
9/30/2009
4 photos
5/29/2009
3/22/2009
2/19/2009
4/19/2009
4 photos
3/2/2009
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5/21/2007
One of Orchard Garden Hotel's Favorite Reviews What's This?
We actually were suppose to stay at the Orchard Hotel in a two twin bed room, but when we got there they asked us if we wanted to upgrade our rooms to two doubles over at the Orchard Garden. We agreed and got the new room at the same price + 2 free glasses of wine.
The Orchard Garden Hotel is such a great place to stay. This was my first time staying in the city. The hotel is near EVERYTHING! You can eat lunch in china town and walk back over to union for some shopping. The great location is one of the reasons why i really like this place.
The rooms are really comfortable and clean. The bed is perfect, one of the best sleeps i've had staying in a hotel. Also i love that everything is "green".
Okay so when you come to SF, you have to go out and eat at all the great restaurants , but if you happen to be back in your room needing a little snack, you must get the room service garlic fries! you must!
and my last thing is the valet parking. It's $40 per 24 hour period. yeah it's pricey, but they are responsible for your car, so they'll take care of it. also you can get you car in and out as you please. just call the front desk about 20mins before you want to leave and the car will be in front just in time for wherever your going. I believe the valet parking is worth every penny.
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I stayed at the Orchard Garden for a couple of days and it was a perfect jump off point for many food and shopping stops.
I like to walk when visiting a city and from the hotel, I was able to visit Chinatown, Union Square, SOMA, the Ferry Building, House of Prime Rib, Lombard Street, North Beach and Coit Tower by foot. If you know SF geography, the distances I covered may be a bit high, but again, I like walking. The only destinations that I didn't make by foot was the CA Academy of Sciences and the deYoung.
Besides the location, there are a few other things that stand out for me. I usually like to use the hotel gym, but OG's gym is pretty bare bones. With all of my walking, I didn't end up using the gym anyway. As for the room, it was small but comfortable. I believe that their in-room desks were described as large, but this description is ludicrous. In order to fit my 15" laptop on the desk, I had to move the lamp, phone and a caddy to accommodate it. One thing that I loved was the balcony garden. It makes for a great chill out spot in the evening. If it's a hot day, you'll get sunburned if you spend too much time out there. There's no respite from the sun (trees, umbrellas) and it has a southern exposure.
The OG promotes its environmentally conscious design features and LEED status but this wasn't a big concern for me. I was, however, reminded of this sensitivity every time I left and entered my room. The lights don't turn on or off unless you slip you door key card into/out of a slot next to the door.
I liked OG most for its location and it's price on Orbitz. If you want to hit a lot of SF destinations by foot and stay in an environmentally friendly and cute boutique hotel, the Orchard Garden will fulfill all of your hospitality needs.
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I love the Orchard Garden, and all the employees. I became very familiar with hotel over the last few months when we reserved a block of rooms for our May wedding. Ben, our contact, gave a great tour of the place and once we booked he remained easy to contact and accommodating to all our needs.
Also, the location was ideal for all our out of town guests. Chinatown is next door, and Union Square steps away. Also the decor is lovely --clean, understated, but inviting at the same time. The hotel is only a couple years old, so everything is in great condition.
Also, the day after the wedding we had a breakfast in the Roots restaurant. I was skeptical about 'hotel priced' European Continental Breakfast, but it was wonderful. Fresh fruits, meats, hard boiled eggs and good scones. We seem to have the entire dining room to ourselves which made it lovely for mingling.
Yes, I highly reccomend.
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So being a glass is half full kind of gal, lets start with the pros:
(1) Bed was very comfortable!
(2) Room was nicely decorated
(3) Lovely bathrobes
(4) In-room DVD with free movies in lobby is great
(5) Free wi-fi!!!!
(6) Killer rate through Orbitz
(7) Location is A+ for access to Chinatown and lots of pricey shopping nearby.
(8) Room was very very clean and in really good shape
(9) Great to include Ipod docking station
Cons:
(1) Sheets and towels quite scratchy. Is there no organic fabric softener?
(2) Parking at $40 a day? Seriously...
(3) Front desk staff was underwhelming...
(4) The biggest grip I have is that I booked it on Orbitz and I think when we checked in at the hotel, they gave us a room for physically disabled....in that everything was at crotch height. My traveling companion is 6'4" so you can imagine....
And when I needed to book one more night, the staff said to go through Orbitz to get the same rate...so they sent me back to my room to book another night. Kinda weird dontcha think?
(5) Mini-bar, meh
(6) TV on wall...doesn't swivel and reception so-so (great t.v but no hi-def...so fuzzy)
So I must end this now because I'm getting laughed at by my 6'4" traveling companion for being so anal about the list...
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Parking: Easily metered in front of hotel, else go to Sutter-Stockton garage (one block up - , excellent overnight fees. The hotel, I believe charges $40 overnight.
Service: Great
Price: Excellent for the quality
I found OGH on http://hotels.com for a great rate in January. For about $100/night it was a steal given its location (about 3 blocks from Union Square), its comfort and amenities. Definitely the most comfortable bed I have ever slept on in any hotel. Clean, modern, updated, yummy bathroom toiletries, environmentally friendly, extremely plush comforter and free internet access on computers downstairs.
This hotel made my hubby's bday weekend memorable - even if we really didn't want to get out of that comfy bed on Sunday morning!
There's a reason this place is highly rated on Yelp and Tripadvisor. You will NOT be disappointed! I can't wait to return.
[OGH is located on Bush right next to the Chinatown gates. Their sister hotel, which we accidentally checked into, the Orchard Hotel, is farther up Bush]
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I love this hotel!! It is environmentally friendly, has a great location, is super clean & free internet - it will make just about anyone happy. =) The standard rooms are a bit small (the bed is about 1.5 to 2 feet away from the edge of the desk) but there are many other factors that make the hotel worth the stay.
What I LOVE...
* The bed! It is by far the best hotel bed I have ever slept on...whenever you lay down it basically puts you right to sleep.
* ipod alarm clock (that also charges)
* a dvd player (bring your own movies or borrow from the front desk)
* flat-screen TV (spent lots of time watching TLC's What Not to Wear)
* free Wi-fi (they give you a passcode for this)
* Impeccably clean bathroom (spotless everything, low pressure water flow in the shower though)
* recycling bins for bottles & paper in the room (a great idea that other hotels should follow)
* energy conservation (your hotel key controls the power so you don't waste electricity while you're out)
* location is close to EVERYTHING! Chinatown gate is practically next door...Union Square is 3-4 blocks away & Powell St. with cable cars is two streets down. The BART is about 3 blocks away & even though the hotel has valet parking ($40 a day) ,there's the Sutter/Stockton parking garage that has much better rates just up the street less than a block away. Even though the hotel is close to lots of places, it's away from the heavy crowds and traffic (which I really like).
* lots of local & chain restaurants nearby - two French restaurants, Irish pub, Starbucks, Subway, bagel/sandwich shop all across the street...walk a little further and find Thai food, Chinese food (in Chinatown), Cuban food and more...you'll find just about anything for a picky eater
* Staff was very friendly...always greeted us as we walked in and out
* Extremely good rates for such a nice hotel...I would expect to pay twice as much as I did for all the amenities and cleanliness I experienced here.
Bottom line - I would definitely stay here again & would highly recommend to my friends. =)
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The bf and I stayed here this weekend while celebrating his bday. I found this place on expedia and since it got pretty good yelp reviews I decided to give it a try. We were both really pleased with this place. It is beautiful modern hotel nestled near Union Square and Chinatown.
The beds were so comfortable! I am sucker for a comfortable bed and this place had it, I loved luxuriating in the bed on Sunday morning. The bf loved the robes they provided although we didn't find the slippers that they said should have been there. We were able to request a late check out on Sunday afternoon so we didn't feel like we had to rush out of the room and we took our time. The hotel staff was very friendly and accomodating helping us get a taxi on Sunday when we left and taking pictures of us before we left on Saturday night for dinner. Bonus that the hotel was a block away from the restaurant I had chosen for dinner!
Overall this place is worth the stay. I would recommned this place for anyone visiting SF.
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I stay at this hotel often when I travel to SF for business. I was just here two weeks ago for a two-week period (so I lived here, you can say). I am back again for a week and staying here yet again because I liked it so much. The staff is very friendly. The beds are comfy. I did have to give it 4 stars instead of 5 because the water pressure in the showers can be a bit weak.
However, the location is perfect. When I was here last time, I had to stay the weekend. So, I had to keep myself busy [and had to do laundry]. There's a coin-laundry place right up the street, on Bush & Stockton (just passing the China Town gates). It's right next to China Town. Great place to eat and walk on weekends. It's very close to Union Square. I walked down Stockton, cut through one of the streets there, over to Powell and I was at Union Square--great shopping area.
Lastly, it has a small gym which I used (treadmill). It's hardly occupied so for those who want to get a workout in, enjoy. Also, every room comes with DVD player so either you can bring movies along to have something to watch on your down-time or you can bring your exercise DVDs with you (which is what I did).
One note about TV watching options: they are very limited at this hotel. Only a few cable channels and if you're there for an extended period (like I was for 2 weeks), it gets boring very fast. So, you can check-out DVDs at the front desk (free)--they have about 100 titles to choose from; or, bring your own.
Oh.... and, all rooms come w/flat screen TV mounted to the wall which creates much more space in the rooms. Again, highly recommend this hotel. :)
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What an excellent stay I had at the Orchard Garden Hotel. This past weekend I celebrated my best friends birthday in the city - part of the plans were to get a hotel for the evening so all of us wouldn't have to stumble back to our homes. I did some research the weeks prior and found this hotel, on http://expedia.com I got a room for $99! This was an awesome deal for what the hotel looked like. I was even more impressed when I got there Saturday.
Here's the list of pluses:
1. The hotel is only a couple blocks from Union Sq and neighbors the Chinatown entrance. My friends and I all took public transportation from different places around the bay area and all found it walking distance from the Bart/Ferry Building. When I called the hotel they told me parking was nearly impossible so we took different routes of transport and it worked out well for all of us.
2. The people at the front desk were super friendly and helpful. Our room wasn't ready when I got there at 3 so for the 15mins I had to wait they upgraded me to a double view!
3. The rooms were clean and looked just like I expected based on the website pictures. The beds were comfortable and the linens were fresh and plush, and I didn't even feel like I needed to wear shoes around the room. When I left I wanted to purchase their comforter. My friends and I loved the yen like feeling and the freshness of it all.
4. Amenities. For the first 15mins in the room my friend I were opening peeking and looking at all the stuff the room offered. EO organic shampoos/soaps, iPod dock (which we used), HD tv, recycling bins, snacks, a drink fridge.
5. It's ALL GREEN, seriously. It felt nice to be in a place that carefully considered the environment. Yay!
My friends and I all agreed we'd come stay here again for our future girls nights out!
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Pros
- Near Union Square and conveniently located near the cable car stop
- Clean as can be
- Environment friendly (like they recycle... and more)
- Comfortable bed
- Friendly service
- Big bathroom, even though a smaller one would do but I liked it
- Good cleaning staff
- Well worth the price and location
- Free DVD rentals available
- In room safe
- Free wireless that is fast!
Cons
- Need some more room in our room to walk in front of the bed
- Fitness center needs some weights and some more breathing room
- Please fix the water pressure in shower, need more pressure!!
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We were in a corporate party i.e. lots of rooms booked and one of our colleagues complained about how small and dark their room was. The hotel while in a great location has some small rooms and a lot of them have not very interesting views. Ours had a bad view but I didn't really care about that as I wasn't spending a lot of time in the room.
The bed was very comfortable I have to say, I am finding I am staying in more Hotels where I get better sleep than I do at home. This leads me to believe I need to invest in new bedding and mattresses. If I could take the bed home I would.,
The hotel itself was pretty bland, decor was fresh and modern enough though, bedrooms bland but nice enough and well thought out.
While I am all for eco hotels having crap showers really won't do. I imagine it must be some water saving attachment but the pressure was rubbish. It defeats the object as you have to spend twice as much time in the shower to get the same effect so basically the shower was completely useless. OK it did the job but it's not what you want first thing in the morning.
The staff were all incredibly helpful and friendly which is a nice plus for hotels. You felt they gave a damn which is always nice to hear and see in any hotel.
Breakfast I enjoyed thoroughly, it was included in our rate which was about $220 a night for a junior suite. This is really just a slightly larger room that has 2 chairs and a table so you at least have somewhere to sit. To call it a suite is a bit of a joke but it was sufficient space wise for us. While the breakfast didn't include hot items or cappuccinos, you had to pay extra for that it was one of the better breakfasts I have had. And boy I ate a lot, I loved the tomatoes and creating a toasted muffin with ham, cream cheese, cheese, tomato and boiled egg was delicious.
Free WIFI is always a help. I hate it when hotels gouge you on this and try and charge you $20 a day or something. This is basic stuff people it should be free and included. Also the room had tea and coffee making facilities which is a massive plus for us. As people know from my previous reviews I hate being gouged on room service. Even without that, at 7am when I am walking around naked after showering or just waking up I do NOT want to deal with people or wait 20 minutes for a tepid cup of $12 coffee. (Four Seasons take note). In room Tea and Coffee is mandatory in my eyes.
So no real faults for this hotel apart from its bland ness and bad views neither of which are a real issue in a hotel.
Lots of pluses such as doing even a tiny bit more to help save the planet, great staff, fab breakfast and excellent location make this hotel a defo recommendation.
It has a tiny tiny gym which is a shame. The kind of people that go to this kind of hotel are normally, based on what I saw, the kind of people that want these facilities. To provide 1 running machine, 1 cross trainer and 1 bike is really unacceptable hence the loss of a star. By 7am all machines are in use and some people never got exercise.
BREAKFAST IS NOT ALWAYS INCLUDED
I saw a number of people who had to pay so check your booking. It is quite reasonable though at $14 is you want the basic but great breakfast. There is also a separate breakfast menu.
REVIEWERS
Do not review places or venues you have not been too. I see far too many people on this site reviewing somewhere they haven't even been to. Perhaps its a friend or a fake review but it is rather annoying. If you haven't used the facilities you have no right to review it. Sorry chaps.
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Great hotel -- "clean, green, and central" is a great way to describe it. Not much was open in the Financial District on a weekend, but the hotel was an easy walk to the Embarcadero and North Beach, it's about 50 yards from the Chinatown Gate, and it would be an easy walk to SoMa and elsewhere, including the Powell St cable line.
The room was good size, not huge, but very clean and roomy enough, with a view of Bush St. The bed was amazingly comfortable. Whatever it was I wish I could get it for home. I slept like a baby.
Room service was good -- the food was better than expected, even if the room service staff was a little unfriendly.
One of the things I loved about this hotel is that it's green -- LEED certified. Recycling bins for paper and plastic/cans in the rooms. Organic bath products (EO -- love that line). And you have to put your room key in a little thing by the door to turn the lights on, so you can't leave the lights on when you leave. Pretty neat.
My only regret was that I didn't stay long enough to try the bar, and it was raining too hard to enjoy the roof deck, which had a pretty fun view of the area. But there's an Irish bar (Irish Bank) almost directly across the street, and that was fun too.
I need to preface this review by saying that the 5 star rating is based on the super cheap deal we got on Orbitz. If we were to pay full price (about twice what we paid), the rating might be 4 stars (but then again maybe not).
We came here for our honeymoon, and it was amazing. We had a room on the top floor, which was exciting except that we had a view of an alley and nothing else. The room is on the small side, but the space is used well enough that we weren't yearning for more.
As others have said, the bed is WONDERFUL. Large, lush, plush, and warm. Our room had a big widescreen HDTV, but unfortunately only a few HD channels. Oh well.
The bathroom was huge, and - contrary to what someone else posted - our shower was great. No pressure problems at all.
The staff was exceptionally helpful at all hours and were always able to give directions. That probably has something to do with the fact that the hotel is within walking distance of just about anything.
Sure, the decor is less extensive than most hotels, and maybe even a bit "coldly" modern in places, but I really liked that. It really helps to take the relatively small spaces of the hotel and make them feel more open and, well, spacious.
If we get the same deal again, we'll definitely return. I would recommend this hotel to anyone looking for a great, green hotel in an amazing location (again, especially if you can get a deal!).
best bed ever! free wi-fi! enviro-friendly! they recycle! totally loved it.
if you're parking a car overnight, i recommend the lot on bush and stockton - it's only $8 if you enter after 6pm and leave before 8am. worth it, if you ask me :)
My boyfriend and I decided to go to San Francisco for my Birthday (March '09) since I had never been . I thank Yelp because I had no idea where we were going to stay and based on the reviews I decided to stay here. It was clean, friendly, and comfortable. The restaurant inside the hotel served delicous meals - the Mac and Cheese with Crab was good, and so was there flank steak. We ended eating here twice, once for lunch and on another day we wondered the streets for about an hour trying to find a place to eat and ended up having dinner at Roots. Which we didn't regret because it was delicious. I would highly reccoment this hotel and can't wait to visit again! You are 5 Stars in my book!
I was in town for a funeral and stayed here for 2 nights. I didn't rent a car, so don't have much experience with their parking situation. But it is very close to the area with all the shops (walking distance) and a cable car stop.
The bed was comfortable, the rooms were very clean and didn't smell funny and the staff was friendly. I thought the food was very overpriced, I ended up walking around and getting food from local restaurants. They're incredibly environmentally friendly (encourage you to use your towels more than once, your room key powers the electricity, etc)
This hotel gets 3 stars because the wi-fi was non existent, the water pressure was the equvelent of a garden hose, and I felt the room was incredibly overpriced for the size. (I think we payed about $300-$400 for a 2 bed)
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First hotel in SF to get the hallowed LEED certification for environmentally responsible design and operation.
Other pluses: brand new hotel (and thus all new facilities), modern aesthetic, downtown location, and all the amenities you'd expect from a top-notch hotel. This is my hotel rec for all visitors to the best city on earth....
Another plus: you can even get a room for under $200. Wow. and Zowie too.
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Nice hotel. Clean room, nice amenities, friendly staff, good food, great decor. We ordered room service twice. It would have been 3 times, but there was one day when I tried calling a couple times around 11:20 in the morning. I finally gave up.
Room service was delicious. They add a 20% service charge PLUS a $5 delivery charge.
Staff will hold your luggage at check-in if a room is not ready yet.
We stayed here for 8 nights, in two rooms. One room had terrible internet connection, the other room was totally fine. Just ask to switch to a different room if your connection is terrible. They have free wi-fi.
The roof-top terrace was ok. I was expecting spectacular, but the view isn't that great. Still, it's a great spot to read on a sunny day. I did not test out the internet connection on the roof-top.
On the last night of our stay, the guests in the next room turned on their tv a little past 11pm. I had to use earplugs to fall asleep. Then at 6:30am, I woke up to their tv again. I had wanted to sleep in, but it was too loud. I'm not sure if the walls were thin, or if the person just had the tv turned up too loud.
The hotel in-room guide mentions that the fitness room is on the 2nd floor. It is actually on the first floor, and they only have 3 cardio machines and a fitness ball. It's a really small room, and when we poked our head in, I felt a bit claustrophobic.
I would recommend this hotel if you can get it for a good price. Not worth it for the full rack price, that's for sure. We got a deal on Orbitz.
I stayed here on business last week and could not have been more impressed. This is a brand new hotel so everything has that new car, errr, hotel smell to it. which is nice. The staff was friendly, check-in was quick and the price was great.
Pro's
*Comfortable beds
*Great bath products
*iHome Clock Radio
*Flat Panel TV in every room
*Central location
Con's
*Workout center needs improvement
*Small lobby
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Amazing food and Amazing service. Over priced, but a very nice play to go for business lunches.
I love this hotel, the rooms are very clean and have a modern design and the bed is so comfortable. Staff has been absolutely wonderful and attentive.
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This was a last minute change. We were going to originally stay where our family was at the Stanford Court, but moved here for a better rate. I'm a native to the city, and wanted my visit back home to be less Union Square-y.
First, I've stayed at their sister property, The Orchard, and thought that's where I had booked this reservation. I was scared when I realized it wasn't, but my fears were unwarranted. This place is beautiful. All the rooms are green: organic cleaning products, recycle bins, key-card electric, etc. I loved it. The beds are super comfy with plush comforters, flat panel TV's, free wireless, iHome alarm clocks for your iPod, Aveda products...all you can want.
I had a small issue at their free breakfast, which consists of fresh baked goods (croissants the size of your foot, seriously), fruit, awesome coffee and sliced meat, and they quickly made it right, sending a lovely bottle of wine to our room. The rooftop patio is a nice place to unwind after walking all day.
If you're looking for large rooms, a thousand employees, 34 elevators and groups of tourists blocking the doors, look elsewhere. If you want a good SF experience, in walking distance to Union Square, FiDi, Muni, BART and everything else, check this place out.
What will really astound you about this place is the price for what you get. It's lovely, modern, well-decorated, LEED-certified (yay!), great location, there are iPod speaker docks in every room, and the staff is great -- some of them are clearly new to the hotel business, but they're very nice about it. I did, however, knock it down from 4 stars to 3 because it doesn't look like they're serving complimentary breakfast anymore (boo!)
Only real problem -- the wireless Internet was very problematic, I had to call tech support, etc. and eventually they just gave me an Ethernet cable. I'm sure that's one of the "new hotel" kind of kinks that still has to be worked out, but it was a bit irritating.
Brand new hotel. The room was very comfortable, and nicely designed. Each room has a flat screen TV.
It's a green hotel, and has a neat feature where you have to put your room key in a slot by the door to get the lights to work, that way you don't accidentally leave them on when you go out.
The staff was very friendly and courteous. The location is great, it's about 20 feet from the Chinatown gate.
I will definitely stay here on my next visit to SF.
I really like this place. I like that the people are so nice, the rooms are nicely designed and the breakfast is included (and it's good!). The doorman was really nice and helpful. The rooms are decent sized, the linens feel great, the bathrooms are spacious and the rooms include free wireless, a business center where you can print stuff out and it's "green". There's trashbins for different recyclables in each room, the food is sustainably grown and it's tasty, (and other good environmental stuff I can't quite remember).
Overall a really good experience.
The Orchard Hotels in San Francisco. Very unique in service and the hospitality is extraordinary. Very much impressive, especially after I've heard my in-travel guest(s) feed back and reading these reviews before mine.
Good Job Orchard Hotels - keep it up. My hat goes off to the special tremendous sales team and their officient Director of Sales (initials DK.)
Salute'
Bf's company set everyone up at Orchard Garden Hotel for a company x'mas party. I was glad to be his guest. We get to the hotel and immediately someone helps us with the bags and brings it into the lobby before we're even done paying the cab driver. We had a relatively quaint room with a King sized bed, closet with a safe and iron/board, a bathroom with a decent sized bathtub that doesn't ever overflow. Nice! They also have a teeny-tiny gym with three cardio machines. Pretty nice considering it's free. They also have a decent sized FREE DVD collection that you can watch in your room. It's not very updated but it's pretty decent. Don't expect classics unless you want something five years ago. The only thing I noticed, in a negative light, is that there was only one front desk person at peak hour on a Saturday night. They should've had back-up but he was nice enough to try and call a taxi for us since it was outrageous how long we had to wait. We also noticed you can't leave the heater on by itself. The lights and heating/ac system are all connected.
Here's a helpful hint though: Unscrew the light bulbs next to the bed. The heater will still be on. (^_^)
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Am a big fan of the Orchard Hotel, and equally pleased with its new sister property, the Orchard Garden. A beautiful new boutique hotel squeezed in between Chinatown, Union Sq, and the Fin District. A recent stay by out of town colleagues endedin rave reviews. Beautifully appointed rooms... nice local.... friendly and sexy sales staff... a wonderful value.... makes points with your friends or corporate travel dept by turning them on to his place.
If only it was like the Orchard Towers in Singapore. Nice, but not "Southeast Asia" nice
Wanna forget you're on a business trip? Stay here and once you're done with work it's all good. Right near Chinatown, not far from Union Square, easy to walk to a lot of places or catch a bus. Rooms are spacious and very new. Decent bar to hang out in, though the rooftop sitting area is much better. If you need to stay in the area, I'd recommend it!
