ONZEN The SPA

Neat clean and relaxing good price

I had an appointment scheduled for a pedicure tomorrow. Today I received a very sweet message from the owner of the spa that they are no longer doing mani/pedis and that Mika, the woman who had been doing them, was no longer there.

I really wanted to love this place and leave there feeling pampered, rested, and like the money I spent was well worth it. Unfortunately, I didn't feel like that at all. I went to the spa on 11/19/16, having made an appointment for 3 treatments (body wrap, facial, and massage) about one week prior. I was treating myself for having just graduated from college. I do not normally splurge like this but felt like I deserved it.

Mika asked my name as I walked in and said "ok, come this way". No 'welcome to Onzen, we have you scheduled for...'. Definitely wasn't a warm greeting but I am not too picky so I brushed it off. Unfortunately Mika was the same way with me during the body wrap and facial. She didn't explain anything, didn't give me any expert insight into my skin issues. If she spoke it was because I asked her something. I have had facials before and normally the esthetician will explain what she sees and what he or she thinks may be beneficial. There was nothing like this from Mika. The wrap was the same way - no explanation of what the benefits of the wrap are, nothing. What I knew about the infrared wrap was what I had read on their website prior to booking.

My massage was the one silver lining. I cannot remember my masseuse's name but she was African-American and I believe her name started with a 'T'. She was much more personable and welcoming. The massage was last so I already kind of had a bad taste in my mouth about the place and probably didn't enjoy the massage as much as I should have. Not the masseuse's fault though.

I left there feeling like I just blew a bunch of money all to feel unhappy with my experience I don't go to spas often (I have maybe been to 10 in my life) but this was definitely my least favorite one. I am not sure if it was just an off day for Mika or what but I walked in with a pep in my step excited for my day of pampering and walked out completely disappointed.

One of the best massages I've received, with just the right amount of pressure, lots of lotion, and a cool technique with the palm of her hand that really loosen up the knots in my back. Highly recommended, you should definitely make an appointment and experience it for yourself

i miss you. once a month for 13 plus i've been seeing you & you have done a fantastic job on my face. i am always asked to prove i am a senior & then they can't believe my age. this one lady said, girl whatever your doing it's working. i don't know how to find you or i would come to see you once a month as i have.

I received a gift certificate for a maternity massage here. I was about 8 months pregnant. It was going extremely well until the massage table tipped over and I fell onto the floor. Luckily I landed on my side and not my stomach. The table leg fell off after being slightly lifted for the massage therapist to get to the other side, the room is tiny. I was so thrown of guard because I was practically asleep from enjoying the massage. The owner apologized repeatedly. After what happened she should have not accepted my gift certificate. It should have been a free massage and she should have scheduled another one to make up for the terrifying experience. But instead she made me pay full price without even offering a discount and gave me a $20 off coupon. What a joke. That could have been a lawsuit. I'll never return.

Eunju made a few attempts to contact me.
I finally answered (maybe she called from her cell phone). She apologized and wanted to correct the issues from my first experience. I really appreciated that. I'm glad she was nice-especially because some business owners are very rude (and I've encountered several mad business owners-lame!) I admire business owners who want to fix issues. So, she definitely has her heart in the right place.

Super cute shop. Located in the heart of solano.

I was sad that they won't offer nail service anymore.

Last Christmas, my then-boyfriend gave this spa-loving-pampered-princess-masquerading-as-a-low-maintenance-chick the seemingly perfect gift: a certificate for an hour-long massage of my choice from... a professional massage therapist at OnZEN the Spa, of course. (I know what you were thinking, and shame on you, get your mind out of the gutter!)

Why did I wait so long to write this review, you ask? Blame it on procrastination or busy-ness (it was mostly the latter, I admit). However, I also couldn't be truthful about my experience at Onzen if the gift-giver would still be likely to read my review. So Yelpers, here is an honest review, untainted by the gratefulness of receiving a very thoughtful gift from my former SO and preserved by my elephant-like memory.

My therapist, J---, was mellow and accommodating. When I mentioned the room was too cold, he turned up the heat. When I told him I wanted firm pressure that somewhere in between a firm pressure Swedish massage and deep tissue massage, he knew exactly what I was talking about. What went wrong, then? Oh, thin walls, so sad that you couldn't keep out the conversations going on outside. Not even with the help of the music playing inside the room. In summary, it wasn't the OnZEN experience I was hoping for. I didn't leave feeling zen at all.

5 stars for a wonderful, pampering and exquisite experience at Harmony Spa! I called last minute for a Manila/pedi ($40) and Andy was able to take me. Good thing I called because there was a stream of people inquiring about nail services while I was getting mine done! Started with a relaxing soak in their beautiful foot bowl, with a meticulous cuticle trim, salt scrub and the best foot massage ever! It was so great that I wondered if I accidentally signed up for the "Harmony Pedi" instead of their regular!! Turns out it's their classic/regular one. Yay! Same goes for the manicure. I think I found my home nail salon! Oh they are also a full service spa with facials and massages but I'll have to come back for those another time!

I know I can get cheaper nail services elsewhere but for the pampering and personalized experience, it's worth every penny!