- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
Omni Charlotte Hotel
Rating Details »
10 reviews for Omni Charlotte Hotel
Stayed here for a conference. They took a while to get the room ready, but they took my luggage and we all left to go about our business, and they called us when they were ready, which was nice. I ended up trying to go to the wrong room because I couldn't read the desk agent's writing, but someone came to help me out and take me to the right place and they were very pleasant about it, which is rare these days!
The rooms themselves were more than adequate and spacious enough, but they weren't particularly thrilling. I wasn't expecting anything scintillating for this conference though, so it actually exceeded expectations. I wish the TVs were flat screen. But the rooms were very clean, the beds comfortable, and the housekeeping leaves you nice chocolates on the bed and make up your room at night (turn down service). The front desk agent was very helpful about getting me a map when I needed to drive somewhere and even let me behind the counter so I could input directions myself into Mapquest.
I joined their free loyalty program and got free internet and goodies delivered to the room. Also, I banked my three company-paid nights towards a free night at a different Omni for my personal enjoyment :)
This would have been a 4-Star review.....
Stayed at the Omni while in Charlotte on business & upon immediately walking in my room, I'm thinking man, I'm gonna love this place!
Easy to get to & centrally located, you're super-close to all your franchise dreams come true.....
Chick-Fil-A
Einstein Brothers Bagels
Starbucks
Bojangles
Dunkin Donuts
Pizzeria Uno
Ruth Chris
The list goes on & on & on
The showers here are the absolute very BEST I've ever had & this includes the one in my house. TONS of water pressure & huge shower head to douse you in water....I never wanted to get out. Nice & smelly bathroom products, rooms are decent sized & you get a coffee maker w/ free coffee to boot
So why not 5-Stars?
The bed is really uncomfortable but I hold reservation to revisit this statement as I have trouble adjusting to new environments... but the mattress is rock hard & the pillows are super soft & for me, this is not a good combo
The other star deduction is due to the fact they force you to PAY for Wi-Fi & it's not even a secure connection!
In this day & age, providing internet access should be part of the standard room charge & I just think it's ludicrous to charge for Wi-Fi
Something like if I am a Platinum member, I could have had it for free but charging me for internet does not inspire me towards loyalty or make me want to become "platinum"
So not saying I wouldn't stay here again but next time business brings me to Charlotte, I'll be checking out a different hotel
It was a nice hotel, and if you are member of Guest Select (which is free, by the by), you get free wi-fi and other goodies in your room. The front desk was very helpful with printing out boarding passes and the exercise room had water for you to rehydrate.
I also had to take a cab to the airport at 4:30 in the morning, and they made sure that I wasn't waiting around for that.
My knocks on the place are few, but should be noted. The AC was on 63 when I got there. Completely jet lagged, I fell asleep with that running all night and was definitely feeling sick the next morning. blech. Also, the shower took a tad bit of time to get warm.
When some friends of mine visited this hotel, we spent as much time in their room and at the hotel bar as we did out on the town. They were here for a meeting, and so they were exhausted after a long day at work, but I was really impressed by the accommodations and the customer service. The rooms are beautiful, clean and elegant.
The hotel is centrally located to everything you could possibly want from uptown, and the convenience of the parking deck is really nice for this area. The pool is great, and the staff was all helpful. My friend had a puppy with her who kept having accidents, and folks were even friendly about that...I call that good customer service.
I flew out to Charlotte this past weekend to be in one of my best friend's wedding. The Omni was the hotel of choice, and it delivered.
Granted, there were 3 wedding parties during the weekend, we are in the middle of wedding season, there was an Irish festival on Saturday night, right outside the building, the first Panthers pre-game of the season (or was it just the first game?), which was played 2 blocks away, etc., but this place held its own and delivered.
My room was fine, though I didn't do much in it but sleep. The staff was always very courteous and offered solutions whenever there was a slight snag. My personal only snag was my check-in. They room wasn't quite ready, but I was offered to have my bags held until it was and the hotel bar and lobby were pleasing enough to relax in, if I wanted. I just went and hung out in the groom's room and caught up with him. My room was cleaned and ready in the 15-20 mins they said it would be. I didn't mind this ordeal because I'm often the guy who asks for a late check-out and even pushes the limit on my extra hour or two. ;-) Hotel karma comes back, so be nice when it does.
I love the location of this hotel. Charlotte's downtown is small, but very clean (is this Canada, I kept thinking?) and felt safe. We stumbled around at night both Friday and Saturday and never lacked for something fun to do.
Thanks Omni!
Since I live in town, I don't have much use for a hotel, but I have spent some time in the Omni Charlotte, and it's great. The rooms are nice and pretty affordable, its ideally located for any and all events in town, and the staff is helpful. There's also a decent little hotel bar there that actually has a good crowd on a lot of nights (the hotel's pretty popular with business travelers, it seems).
Ask for Jeremy at the front desk. He's great and super helpful and friendly.
I'm a little surprised at some of the comments. Yes- toenails are pretty disgusting, and yes, I didn't stay in a room. I went there today for a lunch meeting. It took me FOREVER to find it- but that's because I was unaware they had a huge area in the bottom. You can walk into this mall-cafe type area right off of the street. There's tons of outdoor seating- even though it's just happens to be that 'park' part of downtown and not really owned by Omni.
I thought it was great- I was surprised at the shops and food choices. I had no idea the hotel was so big. I did walk through the lobby and it was beautiful. It seemed like they really have alot to offer- for the people staying in the rooms, as well as locals and tourists looking for somewhere to spend their afternoon.
After grabbing a bite- I checked out alot of the shops. Browsing 'malls' that you didn't know existed is always a great time. I spent the rest of my work-day there. :)
The toenail in the carpeting and booger on the desk told me all I needed to know about the Omni. I won't even go into the mildewy bathroom ceiling.
I can scarcely believe this is an Omni after staying at Pittsburg's Omni. The lobby is beautiful, but they have a long way to go to be a decent hotel. There are swatches out all over the place connoting a redecoration, but I wonder if it's all because the Ritz is being built across the street...
Damn. One time we had to stay at Omni because our flight back to NYC kept getting cancelled one after another. By the time we ascertained that it was pointless trying, we decided to stay over in Charlotte. Unfortunately by then, ALL hotels were already sold out, even our beloved Westin which normally would have been able to fit us in even in a sold out state. Not that night. However we were able to pull some strings and ended up having Westin book us rooms at the Omni. It was only for 1 night. We were able to move back to the Westin the next day. The only problem was that all our toiletries were at the Westin. So it was painful the next morning to have to head back to the Westin to wash up. However, I would say the stay at the Omni was OK (aside from their exhorbitant $7 charge for Evian (I believe it was Evian) in the rooms OMG. Even Westin doesn't charge that much for water. They were such punks, Omni, they placed the expensive Evian glass bottles in the room and therefore are purposely trying to increase billing. We were just spoilt and used to staying at the Westin... however the saving grace about Omni is that we were members of a gym that incidentally was located within the Omni building.... talk about convenience. It was a professional gym with classes, full equipment and courts... so much better than the typical hotel gyms. SWEET.
Omni's are usually great places to stay. This one feels a bit old, dated and run down. The room was not very nice. Musty smelling. Bathroom was not up to par to the price of the room. I would recommend the Westin, Marriott, Dunhill for uptown instead. Hopefully they can clean the place up and improve it.