North Bay Cooperative Taxi
8 reviews for North Bay Cooperative Taxi
8 reviews in English
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Review from roy r.
Belvedere Tiburon, CA
11/28/2011
It's rare that I find a taxi service to use within Marin County that is realible. but my experience with North Bay was excellent. Arrived at my house on time, great driver, delightful guy.
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Review from Zig Z.
San Francisco, CA
10/28/2010
How bad are these guys? They MISTREAT THE DISABLED!
My girlfriend's brother "Dan" is developmentally disabled. Known around Marin as "Hollywood" he's a likeable guy and has been using this cab service often.
Because my gf doesn't live in Marin, she set up her credit card with NB Taxi so that Hollywood can get in a cab, and say "I have a card on file" and they will take him where he needs to go.
Well, since he's a bit mentally challenged, he didn't say the magic code words and said "I have an account". Apparently this is license for the cab drivers to refuse to charge his account and instead gouge him for the cash in his pocket (not that he has any).
When NB Taxi was told of this event, the hostile "bookkeeper" was rude, uncaring, and unprofessional. Get a life, lady.
Steer clear of this mean-spirited, slow-witted and rude service.
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Review from Dan R.
Sherman Oaks, CA
12/5/2010
I don't get the other reviews.
I've been using North Bay Taxi for years when on business in Marin. They've always been friendly, honest and on time. The fares are comparable to most cab companies in the Bay Area.
As an added bonus, both the cabs and the drivers are clean and smell good : ) -
Review from Jason S.
San Rafael, CA
7/31/2010
They were polite and responsive, but super expensive. $3.25 per mile, with a $2.50 starting fee. It cost me $15 for a five minute journey.
Definitely a last resort taxi company. -
Review from dianne m.
Larkspur, CA
7/12/2010
Worst Taxi Service EVER!
Called a day ahead for an early morning taxi from my house in downtown Larkspur to the Airporter(at Larkspur Landing). Taxi was due to arrive at 5:30 am, allowing plenty of time for me to catch a 6:00 am Airporter. At 5:45 am, called dispatcher but no answer. Was frantic because I had an international flight to catch. At 5:50 a taxi arrived from another taxi company. The driver announces that he has been called to "help out" North Bay Taxi. At this point I am livid and tell the driver to take me to the Seminary Drive stop because I figured I would miss the Larkspur Landing departure. To add insult to injury, the driver asks me for directions to the Seminary stop! When I finally reach North Bay to give them my feedback, the dispatcher hangs up on me. How do they get away with this kind of service and stay in business? -
Review from Kristy C.
Mill Valley, CA
4/6/2009
They are super expensive ... the meter would jump 25 cents every 4 or 5 seconds. It was a complete rip-off so I'm never taking them again... watch that meter everyone.
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Review from Linda H.
San Rafael, CA
2/17/2011
I had a perfectly enjoyable experience. The driver was adorable and I could listen to the dispatcher all day long.
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Review from steve c.
San Francisco, CA
12/2/2010
what a rip off! first they were half an hour late! and to top it all off, a 5 mile trip was almost $30 jeeebus!
