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Nordstrom Dept Store
Rating Details »
- Hours:
Mon-Thu. 10:00 a.m. - 9:00 p.m.
Fri-Sat. 10:00 a.m. - 9:30 p.m.
Sun. 12:00 p.m. - 6:30 p.m.
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
7 reviews for Nordstrom Dept Store
Nordstrom is just home to me. I've shopped "Nordy's" since I was a little girl..and couldn't wait until it came here to Atlanta. We had the first one over in Sandy Springs. But it was LACKING (to say the least) in the early days.
But it's cool now. I love the cosmetics dept. I don't usually return anything, but I know the return policy is stellar. Although I'm used to service being carried out a certain way i.e. If I go to the store looking for something and that particular store doesn't carry it. An experienced salesperson would get on the phone and call around to other stores to find it for you. They don't really do that at this location. But all in all the salespeople are nice, helpful & attentive.
FYI -
1st floor - Cosmetics, perfume, shoes and menswear
2nd floor - Higher end lines, gowns, spa and the Piano Man (from my understanding this will be discontinued) but it is not how can I say "in good taste" to crowd around the piano man and clap after each song. That's akin to clapping after hearing piped in music on an elevator.
3rd floor - Brass Plum (BP), Childrens wear, Lingerie, Customer Service and the Cafe.
Roof - Additional parking. Atleast that's how it was in Alaska..Not sure about this one. I guess we'll see. Oops....
But all in all..I Love Nordstrom..love the Cafe and Miss My Cafe Mocha Chocolate Almond Moo!
The Price range is more accurately Moderate - Pricey. $$-$$$
I'm not typically a Nordstrom shopper, I mean--I'm a broke-ass-bitch, come on! But I set my heart on a pair of Hunter boots and after Bloomingdales didn't have them in store we decided to wander over to Nordstrom.
I literally jumped in excitement when I saw them and I couldn't wait to try on a pair. So, like any huge shoe department we kinda just stood there and I kept my eyes open for an employee who could help me out. No luck! But it's okay, I was extremely parched so we decided to go get a diet coke and return. Upon returning we went back to our spot right in front of the boots and continued to wait...and wait. Finally I approached the desk and asked for assistance.
Maybe I should have done that from the get go, but I usually am approached by a sales woman/man in such an enormous shoe department. He brought me a pair of the boots and he wandered off while I tried them on. Ultimate fail. I'm 5'1" and the boots were trying to creep above my knee and thus left a bulge of rubber around my ankle. Not the kind of bulge I typically prefer.
I decided maybe I should try on the short version of the boots. I expect my sales person to come check on me. Nope, not so much. I finally asked another sales person if I could get the shorter Hunter boots and he replied, "who's helping you?" and proceeded to shout across the department to the man who had been "helping" us.
Long story short, I didn't buy the boots and I didn't like the sub-par love from Nordstroms. I'll try not to return, not that I can afford it anyway.
If I could give no stars, I would. I took 3 pairs of shoes at one time to get fixed. Nordstrom's shoe reapir expert(off Site not sure where he's located) broke the heel on one shoe and repaired it so the heel was slanted and completely unable to walk on. The second pair's repaired heel snapped off the second time I wore them. The third pair had clumps of glue on the side. I didn't believe it was possible for three pairs of shoes to go to shoe repair and come out worse than they entered.
Ahh, Nordstrom. I don't know how you do it. I am a practical and frugal person. I can instantly perform a cost-benefit analysis in my head and determine something's internal rate of return. I know a scam when I see it and I don't get suckered in by fake "offers" that give me little in return for the "privilege" of giving you my hard-earned cash. So, tell me how Nordstrom somehow convinces me that I need to reach the $2000 yearly spend on my Nordstrom VISA in order to get to Level 2 Fashion Rewards status when the main benefit for Level 2 is free shipping for online orders. I only have to spend $2000 to get free shipping???? Sign me up!!!
So, Nordstrom must be magic. Their shoe department is beyond compare. They do free alterations on regular-priced pants/jeans purchases. The salespeople will take you under their wing when you are looking for something special and will keep bringing you pretty things into your fitting room while you sit and relax like royalty. I like the accessories and handbag department, which does often have some very nice sales. They have a large and comfortable cosmetics and fragrance section and when you buy even non-fine jewelry here, they wrap it up in a pretty box for you. Everyone is helpful and nice, and they really don't seem to judge you if you come in wearing sweats and no makeup. Oh, their dress department is great, too. I recently came in to look for a dress to wear to a wedding and I left with four dresses (but two were on sale!). Parking is usually pretty easy here. And, they often have bonus point days for your Nordstrom VISA so I don't really have to spend $2000 to reach that next level of Fashion Rewards awesomeness.
Nordstrom is a one stop shop. You can get everything for a great outfit here, and makeup and pefume to boot!
I love to walk around in here, and always find stuff I want. Which I usually end up buying. BAD GIRL!
I'm giving this place 5 stars because of outstanding customer service. My mom and I took my out-of-towner brother here one day last week to get a last minute suit for a family affair. We arrived 45 minutes before closing time. We were flying out the following early morning. The entire Men's department staff assisted us in finding a suit, shirt, tie, socks, shoes, gloves, cashmere scarf, and a formal wool coat all in 15 minutes flat. The tailor measured my brother and had the suit altered and pressed (including the shirt) in record time -- everything was ready 15 minutes before closing time. Bravo!
Okay I have no idea how I'm the first to write a review of this place (maybe bc it's OTP). This is the mecca of shopping. Maybe I'm a bit biased since they have a kick ass children's department (yes as sad as it is I fit the clothes and the shoes). But their shoes are what I go for since they have sophisticated kids shoes. Of course all their departments are amazing and the customer service is what Nordstrom is known for. Now I know the prices can be over the top but any good shopper can get a deal there.