Mike's Tech Shop

5.0 star rating
6 reviews Rating Details

Category: IT Services & Computer Repair  [Edit]

120 W 20th St
(between 7th Ave & Avenue Of The Americas)
New York, NY 10011
Neighborhood: Chelsea
(212) 924-6453
Nearest Transit:

18 St (1, 2)

23 St (F, M)

23 St (1, 2)

Hours:

Mon-Fri 9 am - 7 pm

Sat 10 am - 6 pm

Sun 12 pm - 6 pm

Accepts Credit Cards:
Yes
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6 reviews in English

  • Review from Devon G.

    •  
    • 35 friends
    • 28 reviews

    New York, NY

    5.0 star rating
    1/12/2011

    Go here, not the Apple Store.  These guys know their stuff and are very pleasant.  
    I upgraded my hard-drive, memory and operating system and the work was done next day.  They call you to tell you it's complete and answer all questions very clearly.
    Apple Store always tries to make me buy things I don't need.  Mike's get's me going without robbing me.
    Thanks guys!

  • Review from SP S.

    •  
    • 18 friends
    • 14 reviews

    Brooklyn, NY

    5.0 star rating
    10/18/2010

    I went to Mike's Tech Shop earlier this year on the suggestion of a friend. My laptop was still under warranty, but I couldn't get a timely appointment at any of the Apple stores, and I dare not go to WreckServe. So off I went to MTS. My fan and sound card were acting up and they fixed them, speeding things up when I had to bring "lappie" back when something else broke down.

    They were helpful, polite and very knowledgeable. I was also impressed with the ratio of female to male techies, and that no one talked down to the customers. Additionally, the store, though small, is streamlined, well-lit and completely inviting. They have a few peripherals, but it's mostly good old mac hardware, with a little software thrown in.

    Just last week, i realized I needed a bigger hard drive. I called around to price labor and parts. MTS was slightly more expensive then NYU, but could turn it around in 1/3 of the time, plus they had the bigger hard drive for only $25 more. I get there and the wonderful tech charged me HALF PRICE for the labor, since I had already backed up all my data and it was an easy job. They told me it would be done in 2-3 days, it was done in 2-4 HOURS! WHAT??!??! I will only go to MTS. They are the best, give them your business.

  • Review from Anna S.

    •  
    • 24 friends
    • 47 reviews

    Brooklyn, NY

    5.0 star rating
    7/15/2010

    Incredibly nice and helpful.

    I went to Tekserve which is notorious for its hellacious wait (remember that SATC episode...). I was quoted about 45+ minutes. To kill a bit of time, I stopped by to visit a friend who works nearby. Luckily, his boss redirected me to Mike's Tech shop and went on a rant about Tekserve being the enemy.
    He couldn't emphasize enough how much MTS has consistently and reliably fixed his wares.

    Ruben resuscitated my laptop by reinstalling the OS all for free. He also diagnosed the problem which Apple did not (their solution was to visit TS). When the same errors occurred down the line, I returned here. He remedied the problem once again a gratis.

    I can't imagine apple nor Tekserve offering this kind of service and without the wait. I highly recommend coming here.

  • Review from Paul P.

    •  
    • 45 friends
    • 16 reviews

    Nanuet, NY

    5.0 star rating
    3/27/2009

    Spectacular customer service and more personalized than the overcrowded Genius Bar.  I'm a former Mac Genius for Apple and highly recommend this place to have your machine repaired.  Skip the bar, go here.

    I recommend seeing Michael Rubin... this guy is a rock star.

  • Review from Katie R.

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    • 19 friends
    • 28 reviews

    Brooklyn, NY

    5.0 star rating
    6/12/2009 1 Check-in Here

    great store! The only place I will go for all my mac needs. Staff goes out of their way to help you. Qucik turnaround time. Rubin is wonderful!

  • Review from Adrian T.

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    • 8 friends
    • 17 reviews

    Baldwin, NY

    5.0 star rating
    3/16/2010

    Fantastic work! Great service!

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