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Miami Marriott Biscayne Bay
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels
1633 North Bayshore DriveMiami, FL 33132
(305) 374-3900
Announcement
Visit http://bit.ly/ircz5W and experience exclusive offers at Miami Marriott Biscayne Bay.
- Price Range:
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$$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Paid
27 reviews for Miami Marriott Biscayne Bay
Review Highlights
"Also, there was a nice LG flat screen TV."
(in 5 reviews)
"Oh - and yes, the beds were VERY comfortable."
(in 3 reviews)
"...recently upgraded and many have a great view of the Bay."
(in 3 reviews)
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27 reviews in English
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Review from Sally O.
Ranchos de Taos, NM
2/8/2012
This hotel is terrific. It has great views of the water and Miami Beach across the water. Even in the exercise gym which, incidentally, has great equipment. A good breakfast room on the 26th floor. Oh, and did I mention the views?
But the best part is the employees. I don't know how they do it, but everyone we came into contact in every arena -- from front desk to bellman to cleaning staff -- was friendly and helpful. They helped us get to the famous restaurant Joe's Stone Crab. They told us what time of evening to go and how to avoid an hour and a half wait. Both bell captains, Jean and Jose, not only took care of our luggage, but were also knowledgeable about the city.
The hotel has free computers for printing out airline and cruise tickets. We were assisted greatly by the desk staff, with this and other matters.
The rooms were clean, with comfortable beds and had balconies so you could, yes, take in the view.
Highly recommended place in downtown Miami which could have otherwise seemed like a concrete jungle. -
Review from G M.
El Cajon, CA
9/21/2011 2 Check-ins Here
Great location! Nice room! Great view!
But...you have to pay for every little bit of creature comforts.
$13/day for internet - wifi
$.40/min for internet in business center
$?? parking - my employer covered this expense
$?? water
If you can, do not get a room with a connecting door. Those doors must be made of cardboard. I could hear EVERYTHING the neighbors said and did. Earplugs are a must.
- The furnishings are nice.
- Lotsa pillows with some firm and soft
- Flat screen HD tv
- iPod alarm station
- Auxiliary outlets for DVD players, etc.
- Balcony
- Shampoo/conditioner
- Coffee maker and coffee (look in the closet for these)
- Bed was somewhat hard
- Loved the natural lighting in the room with the huge window
- West side has a view of Biscayne Bay, Normandy Isle Monument, South Beach skyline. Beautiful!
There are lots of "beautiful people" staying here. I'm guessin' here for the night life. I'm too old and crotchety for that these days. :-(
After 3 days of eating bagels and peanut butter for breakfast and lunch, I splurged on my last night there and ordered rooms service. Mmmm, Mmmm....half a roasted chicken, asparagus, plantains, and leche dulce cheesecake. Wow! Great, great food. -
Review from Tom I.
Astoria, NY
I'm deduscting a start after my recent stay. I was put on the crappy corner room with very limited view of bay (even I paied extra for the bay view room, they put me in this 1/2 view room). And guranteed friege never arrived during multiple stay here.
Also the house keeping was really poor this time. There were hairs in the bath and also bath counters and soap box.
Sure it's off season and less price but doens't mean the hotel should cut corners. I will look for alternative hotel next time I'm in MIA.1 Previous Review: Show all »
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5/27/2011
I've stayed here for a few times, I like what this place offers. Price is TD high for what it is,… Read more »
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Review from Rachel P.
12/28/2011
My husband took me here for my birthday and we had a suite overlooking the bay. It is very spacious and it's a very nice hotel. This is also a perfect spot to watch the fireworks, which we did on the 4th of July here as well. The service is always top notch and they want to make sure you enjoy your stay. All of the staff are very friendly. The downsides are $26 a day to park (there is no other option), and $9 bottle waters! I think both of those prices are a bit too much, even for Miami.
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Review from Sandy O.
Hampton Bays, NY
7/26/2011
Nice hotel, but nothing really special. The rooms are just like a standard Marriott. There is some construction going on in the lobby, so many it will look more attractive when it is completed. The line to check in was short, however, it took longer than usual to check in. The reception desk was friendly and cheerful when I finally made it to someone.
The parking is in a garage attached to the hotel and was convenient.
My room was spacious. The bathroom was a little dated for a nice Miami location. The bed wasn't that comfortable, but I am picky when it comes to beds. The best part about the room was the view of the marina.
What makes this a 3 star and not a 4 in my mind was the lack of WIFI in the rooms. The only spot that had WIFI was in the lobby cafe. You had to actually plug into the connection on the desk (cord didn't reach the bed) and to top it off ... you had to pay! $13.95 per night. To me, this is completely outdated and something that this location needs to work on.
I did not eat at this hotel.
Overall the hotel is clean, spacious, and very affordable for the Miami area. Nothing really stands out as exceptional at this hotel. -
Review from Dean W.
7/21/2011
3.5 Stars
The hotel is actually pretty nice. Rooms are updated, nice view of the water, comfortable beds, nice flat screen tvs. I was lucky, my room had a view of the bridge that leads to Miami beach and also a view of the pool. People start sun bathing pretty early. The gym is also pretty nice; again views overlooking the docks and a good variety of machines though most of them seem to be for cardio exercises. On the day I checked out, the lobby was playing hip hop with lot of people waiting, kind of felt like I was in a video especially it being Miami and all.
Anyway I'm taking away half a star because the chairs on the balcony and the balcony is very old, kind of rusting. The bathtub's floor is also damaged (pieces seemed to be coming off).
Other than the two negatives, I think this is a pretty good hotel. It's close to Coconut Groves and South Beach. I'd definitely stay here again but I hope they fix the bathtub.
One last point. Even though this didn't happen in my room, I heard the security guy say there was a roach in the room next to mine. Gross! Luckily I didn't find anything like that in my room. -
Review from Shy A.
9/12/2011 2 Check-ins Here
Small rooms but definitely very comfy. We loved the bar downstairs and got a killer view....It's a $8 cab ride to the Port of Miami and a few dollars to Bayview which is a great area to grab a bite (tons of chain restaurants) or do some "touristy" type shopping. Tons of cabs out front so no need to wait in the humid Miami air and the front desk folks were nice. Overall a great stay. No complaints here!
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Review from Ken M.
1/10/2011
We love to stay at Marriott hotels, stemming from former lives as frequent corporate travelers. We stayed here the night before our cruise. The lobby was nice, though check in was fairly slow. There was a wall by the elevator banks that was thousands of shiny stones that looked like water. It was so cool.
The room was pretty nice, it had a really big flat screen tv. The bed was the delectable Marriott standard issue. We had a balcony overlooking the port of Miami and Cay of Biscayne.
The bathroom was a bit cramped.
The pool and hot tub areas were nice, but the hot tub turned off every five minutes and someone had to get out and restart it. -
Review from Shameka H.
West Palm Beach, FL
8/29/2011 1 Check-in Here
Room was nice and clean. I was on the 19th floor facing the marina and the city, which provided for a nice view. Bathroom is nice, but small and the room was kinda small too. The bed was SUPER comfortable. Also, there was a nice LG flat screen TV. Overall, it was a really nice hotel. I'd definitely stay here again. (Oh, and the parking garage kinda sucks)
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Review from Dana S.
WOODLAND HLS, CA
11/12/2011
Amazing Hotel!!! The staff is extremely friendly and efficient. The hotel is gorgeous and I had a spectacular view of the bay and South Beach. Everything is very close to the hotel. Try the Mojitos in the bar they are outstanding.
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Review from Marcos F.
Austin, TX
7/1/2011 1 Check-in Here
It's easy to get lost in the shuffle with Marriot, but the nights start adding up. I enjoy this hotel more than any other choices in the downtown area for the price. It's solid, and the staff are extremely helpful. They really go out of their way to provide you with more than the attention anybody deserves. Catching a cab to downtown is easy and quick and hey, they have a beer pong table. What more could you ask for?
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Review from Jacquee p.
San Francisco, CA
5/21/2010
Standard super comfy Marriott beds.
Spa water in the lobby.
Awesome view of the water and SOBE.
Notsocool:
Only one towel rack and it's in the shower.
THIN WALLS! You can't giggle after 11 pm without your neighbor banging on the walls! -
Review from Martin O.
3/23/2009
This hotel is significantly a better value then the ones on the beach if you are attending a special event downtown. The rooms have been recently upgraded and many have a great view of the Bay. You can also take the MetroMover which is free to American Airlines Arena or walk to the Adrienne Arscht Center.
Parking is 30 per day and if you don't have a car, then you will need to pay for a cab to get to Miami Beach which is about $25 both ways. -
Review from Amy H.
2/2/2009
Like Kelli B., I have stayed here twice...once last January and once this January, each the night before departing on a cruise. This was the host hotel for the pre-party put on by Sixthman for their annual cruise aboard The Rock Boat.
I think the price for a room at this hotel is astronomical. Last year they had a power outage and our entire floor along with other floors were without power for hours. They gave us a discount on the bill, but we had to ask. I don't know...I think good customer service would be to automatically offer this and apologize for the inconvenience. This year, the hotel was under construction and we couldn't use our balcony. Also, they didn't have a mini-fridge in the room. What the...? Yet the rates were still high and no effort in compensation for not having a balcony was made. Also, I pre-ordered breakfast from room service the night before our departure and it never came. Boohiss!!!
I'm glad that The Rock Boat moved it's pre-party because after this last experience I hope I never stay at the Marriott Biscayne Bay again!Listed in: On the Road Again!
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Review from Shannon L.
Hayward, CA
6/27/2007
(Overall grade: A-). The hotel was in a good downtown location, right next to the bay. The bellhop was friendly and volunteered information regarding the hotel and city.
The room was nice with two double beds, newer carpeting, newer bedding, and bayside windows. The beds were very comfortable! So comfortable that I looked to see what brand mattress it was. It wasn't a brand I recognized, so I forgot the name already.
The gym looked okay, with several different cardio machines and some weights. Of course we know we cannot expect much from a hotel gym.
Overall, I really liked my stay here and would return again. -
Review from Louis B.
12/26/2008
This was the worst Marriott stay in over two million points I've accrued with the chain. Perhaps because it is Miami, the worst city in the US for customer service. But from beginning to end, the stay was a disappointment. Yes, I was upgraded to a corner suite. Yes the receptionist was courteous. But that was about it.
For starters, the hotel is dated. Then besides the initial receptionist and the chambermaid, I found the staff to be indolent. On checkout, for example, the receptionist on duty was engrossed in a 15-minute conversation about Cuban food with a friend as about ten other people waited in line. I left and called back later to check out. And there was no indication that she was inclined to ask the folks in the back for assistance either. The same attitude was evident throughout.
The hotel apparently wants to recoup as much money as they can from the customers. Despite my Platinum Premier status, they didn't offer complimentary Wi-fi nor breakfast coupons as is the custom at every Marriott I've been when the lounge is closed. I did ask, and was told bruskely that the hotel didn't extend these courtesies any longer. So I found somewhere else to eat and use the computer.
I was sorely disappointed. I've grown to expect the best from Marriott. I found a crude comparison to La Quinta. -
Review from Drucilla D.
Chicago, IL
11/28/2007
I had a much different experience than Shannon L when it came to the bellhop. Upon our arrival (with big bags for a meeting that we were hosting in the same hotel), we had to chase down our own luggage cart and then wait FOREVER before an actual Bellhop came by to offer his assistance. After that, he ended up ditching us once again so we just stole the cart (which later made the Bellhop very angry, but what were we going to do?).
We worked with the sales office and lined up a block of rooms for our meeting attendees. One (pretty major) request that we made was that everyone have a room with a king-sized bed. We ended up majority double beds. I don't mind, but some of our peeps definitely did.
My desk chair was broken (when I sat down it, it sank to the floor and please, I'm not THAT hefty), the bathroom floor was strangely sticky (SCARY), the water pressure was that of a drizzle, room service ended at 11pm, there is VERY little cell reception throughout the entire hotel (but especially near the conference rooms which was a problem) and they don't even have a shower cap! I ended up leaving a note for the housekeeping and my chair was replaced. That was really cool.
Don't get me wrong, I'm usually not a hotel snob or a hotel complainer. I LOVE staying in a (usually) clean place with complimentary toiletries and decent cable... But I have to vent somewhere! The breakfast room service was pretty delicious, though always request it 15 minutes before the time that you actually want it. That way it will be there when you're ready.
Oh - and yes, the beds were VERY comfortable. Yay! I hate waking up in a hotel with a bruised hip. -
Review from Lourdez T.
Woodbridge, VA
10/1/2010
The hotel was very clean and comfortable. We only stayed one night since we were leaving for a cruise the next day. The view of downtown Miami and the bay was incredible. It was definitely a great way to start off our vacation. There were a couple bars available by the sky walk. The Blue Moon was pretty chill and there's another one a level down from there that was a lot of fun and had good food too.
Continental breakfast consisted of semi-stale raisin bread, whole apples and oranges and coffee. What's worse, is you have to walk by where they're serving an $18 buffet which smelled fantastic and make the decision to either pay for that or eat old bread and fruit.
However if you don't want to spend the 18 bucks on breakfast there are a few restaurants, also available via the sky walk that serve breakfast for a reasonable price.
If you want to order food but don't want to order from the hotel restaurant, make sure you go down to the front desk or call down there for menus of different places they recommend. We kind of got scammed by someone that slipped a menu under our door. They sent us really sucky food and screwed up half the order. It was bad, but that's something to be prepared for when you get there.
It's not too far from the port. Just a super shuttle ride away. All in all, besides the food scam, it was really nice stay. I would definitely recommend this hotel. Really nice and very comfortable!! -
Review from Jane H.
Vienna, VA
4/6/2008
Enjoyed two nights at the Marriott Biscayne Bay - overall, the visit was great, and I was pleased with the service we received.
Location: The hotel is right downtown on the water - definitely reserve a bay view room on the 25th floor or higher. Spectacular views of the bay and South Beach! Zip across the bridge (toll: $1.50) to South Beach.
Room: The room had one incredibly comfortable king size bed, a sliding glass door that opens to let the bay breeze in. Not a very large room, but adequate. Nicely furnished and decorated. Clean. However, for the very picky, note that the walls, carpet, etc , seemed a little old and tired.
Amenities: Hotel pool is ok - nothing spectacular. Lots of shops and food options on the lower level - as the Marriott is attached to the DoubleTree next door.
*Internet access cost $12/day, which in a $350 a night hotel room seemed a bit absurd to me. Valet parking was $28/day, which was worth it considering the self-parking in the garage was $24/day.
Service: As I have always experienced with Marriott, the service was great. Friendly, helpful staff. Especially the valet parking attendants and Jose the bell hop.
Nice touches: upon our arrival they took the car and gave us cold bottles of water. Inside the hotel lobby every day there is ice water flavored with different fruits and/or herbs. Very refreshing!
Would definitely stay again. -
Review from Jenna Z.
Hollywood, FL
5/11/2011
I was just recently married at the Marriott Biscayne Bay on 4/30/11. I was excited to be married there because they had the new renovation and I could have a ballroom overlooking the bay. But that is where the good news stopped! The sale manager/wedding consultant there Miguel was horrible!!!! He is as sweet as can be to your face and then does something completely different behind your back!! He was completely incompetent and unprofessional. He would NEVER return my calls and would take 3 days to email me back! All he would say was that he was too busy and had to prioritize! He would NEVER appologize and even had the nerve to say I have gotten the most attention than any other bride! RIDICULOUS! There were several times we had a phone appointment set up and he still didn't call!
Well I thought things would get better when the wedding came, but they didn't! He did not finalize some details until the day before the wedding!!! AND still had some not set! He was supposed to be in touch with me the day of the wedding and cordinating the day. Well we were informed by the staff at the Marriott that he may not be in on the day of our wedding!! BUT he showed up at 4 pm!!!! RIDICULOUS!!! He did not do anything the day of the wedding!!!!!!!! My bridal party and mother had to run around and finalize everything BECAUSE HE WOULDN"T!!!! In addition, I did not see him AT ALL the day of the wedding! And I had to cordinate everything with the reception for timing including dances, toasts, cake cutting, and bouquet toss.
MIGUEL IS HORRIBLE DO NOT BE FOOLED!!! ALL HE DOES IS "YES" YOU AND DOES NOT FOLLOW THROUGH!!!! -
Review from Mike D.
Woodway, TX
4/12/2011
The lobby looks nice and that's where it ends. My sink is falling out. My tv doesn't work properly. The rooms are tired and dated. I hope they don't consider these updated. And who doesn't offer wireless internet in 2011. I'm not talking about for a fee, it's not offered at all. We were warned about the place and should have heeded them.
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Review from Katherine R.
Chicago, IL
2/1/2010
Stayed here during Phish's 2009 NYE run and enjoyed the stay. Room service did their thing, our room was nice but SMALL. I know it's Miami, but for that price, give us a bit more leg room. Not sure if the room description said balcony when we were booking, but it's about a two-inch balcony, just so you don't think you can chill out there.
The customer service girl at the front desk was not very helpful upon check in. She didn't activate our room keys so we could use the parking lot, so we had to go down there twice. Only two of the four room keys worked..after we brought them all down to the desk to be re-activated.
Just minor annoyances during an otherwise pleasant stay.
The bartender at the pool was super cool, definitely the guy you want to deal with after a long night.
He made a fabulous Bloody Mary and oddly didn't even mind the wookies huffing balloons in the hot tub.... -
Review from Jorge M.
El Monte, CA
11/6/2009
this review is a little little late I stayed here 7/2008
I Stayed here cause we had an extra day before our cruise and our travel agent got us a decent deal on the room. Anyway my wife and I get there about maybe 2 hours before check in and to my horror we had to wait because no room was ready. The first time in my life I had to wait to have a room be ready. Anyway the lobby was nice and a baseball game was on so it kept me entertained. The room was ready 1/2 hour later than check in time. So we go in the room was basic, too bad the view to the city only included rooftops and other hotels with no views of the beach. I did not care due to the fact I was going to go on a cruise.
The place was a maze itself to get to the parking lot to get items from the car which had to be valet cause there was no self parking. The price of it was 24 bucks kind of overpriced then again there is a lack of parking in this area. Going back to my maze experience it took me about 4 tries to get to the parking lot. Finally find it thank god I was going nuts.
Overall the room was nice and the area was nice and the AC was great cause it was a very hot and humid day I spent there. -
Review from Kirsten R.
Phoenix, AZ
1/22/2011 1 Check-in Here
My husband and I stayed here when we came down for the Orange Bowl the beginning of January (Go Hokies!). my hubby is a frequent traveler and platinum with Marriott, so we had a concierge level room. The view from the concierge lounge was dynamite, floor to ceiling windows overlooking South Beach. Our room was Marriott standard, super comfy bed, flat screen, deck overlooking the bay. Served our purposes well and was nice to have the breakfast in the morning and cocktail service at night. Not a ton of stuff in walking distance. We drove wherever we wanted to go. Hotel just underwent a multimillion dollar reno, and it shows. Only complaint was just two towels in the bathroom!! Grr! I need a towel for my hair! Easily rectified with a quick call to the front desk. All in all, a pleasant stay!
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Review from Kelli B.
Chicago, IL
2/1/2009
Unlike other reviews, I really didn't have a problem with this hotel. I've stayed here twice, the night before The Rock Boat (see my Rock Boat Review). The front desk was very friendly and helpful, the hotel is spacious and clean with a nice workout room, restaurant, liqueur store, deli/market, two beautiful patios, pool and hottub. Yes, it's pricey but it's a nice Marriott in Miami...that's expected. I would definitely stay here again.
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Review from La C.
San Francisco, CA
5/10/2010
This hotel exceeded all our expectations. First of all we arrived super early before noon and we were given a room within an hour. The room itself was very nice, small like others have said but recently renovated. The bed was so comfy that we overslept the next morning. The view was rather spectacular too, a direct view of Biscayne Bay. The location is very easy right off the freeway and it takes 5 mins to get to South Beach. Nice touches included the Bath and Body works toiletries and the nice shower head. The only thing I didn't like was the $30 valet charge but it was convenient with our coming and going. I think for the price ($55 on priceline) this was a good deal. I would recommend this place to anyone that needs a one night stay before or after a cruise vacation.
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Review from ornela b.
Chicago, IL
3/10/2010
Very dissappointed. The front desk girl (Mosse, perhaps?) upon arrival was plain rude and not helpful at all. When I got to my room dragging my bags, i was surprised to find that the housekeeping did not clean the washroom at all from the previous guest. After I called three times, a maid shows up and cleans the bathroom with guests towels!! AMAZING!
My " Do not disturb" sign at the door was not enough for the houskeeping to come in and leave a complimentary bottle of water, after all.
This property needs a total makeover of customer service.
Will not go back there.
