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Marin Computer Repair
Category: Local Services IT Services & Computer Repair IT Services & Computer Repair [Edit]
91 Louise StSte A
San Rafael, CA 94901
(415) 459-4590
- Hours:
Mon-Fri 10 am - 6 pm
- Accepts Credit Cards:
- Yes
7 reviews for Marin Computer Repair
7 reviews in English
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Review from Brent W.
Berkeley, CA
2/8/2012
I recently upgraded to a newer Mac Pro. I realized that I had accumulated a couple other Macs that were either inoperable and out of date with the OS systems. Something needed to be done to get these machines in working order so I could resell them without spending a lot of money.
I didn't want to wait in long lines and pay corporate prices so I decided to skip the official Mac Store hoops and give the smaller guys a chance. Based on a friend's recommendation I chose Marin Computer Repair. Upon walking in the store I was greeted in a friendly manner. These guys are usually pretty busy, which is a good sign to me, so I usually call ahead and make sure that it's a good time and they aren't out on a service call.
When it comes to pricing parts they are going to be just as cheap as anyone else. When it comes to labor cost I've found they are reasonable enough to continue business with them. I also mentioned another project I was working on and the owner Mo went and got his business card file, made a phone call and hooked me up with a lead. That's team work and true service. I really appreciate having computer techs that I trust. Thank you Marin Computer Repair -
Review from Annette H.
Sausalito, CA
9/24/2011
I had a computer crisis (as most do who head to a computer repair service) and came to Yelp to find a good company in Marin. I read the great reviews, and decided that Marin Computer Repair was a great place to go - parts in stock, great service, etc. were all noted on previous reviews.
HOWEVER - when I got there at 10:00am (the advertised opening time), no one was there - doors locked. I sat and waited...and waited...and waited...checking a few times to see if someone had come in the back and unlocked the doors without me knowing. NOPE! No one was there. So I called the number and left a message that I had an emergency - what it was - and that I was parked outside.
By about 10:20am after one last check of the locked door, I decided to leave, thinking that they would call back and help me with my computer.
It is SEVERAL days later, and I haven't had a call and no explanation about the sign on the front that says "great service". BBBBBBUUUUUUUUUZZZZZZZEERRRRRR! Try again. No service is what I got.
If you say you are open at a certain time - open. If you say you have great service - give it. If you say you will return a call - return it.
One stars is too many for this girl. I called Ryan at NorthBay Computers (also in San Rafael) and he not only helped me over the phone, but gave me great follow up advice, free of charge. That's service! -
Review from Brian T.
San Rafael, CA
2/9/2012
If Mohammad is not in the shop and you happen to encounter the so called partner,do yourself a favor and leave without explaining your problem.
I recently went in and the "partner" first told me that it was probably a virus and then told me maybe I needed a new hard drive.
I left and went to a repair shop in the East Bay and for $90.00 a registry problem was fixed and within 2 hours I was off and running, the computer fixed.
The co-owner of Marin Computer was so impressed with telling me how busy he was that he wouldn't even take time to diagnose the problem. As bad an attitude problem as you can find.
Stay away,we have contacted Consumer Affairs. -
Review from joel m.
San Rafael, CA
10/5/2010
My wife's laptop died last week with all her personal business information on it ... uh oh.
After doing some Yelp research, I found this very highly rated repair shop and dropped in. It didn't take Bonom long to confirm that the computer was dead and move directly into data recovery mode.
In the meantime, we started talking options around getting my wife a new computer ... funny enough they order/build laptops there. I ended up buying a very nice little machine that he configured for me while we were waiting. Bonom was honest with me that I could probably get the same machine cheaper online, but I was in a bit of a time pinch and am ok with spending a little more to support local business (definitely appreciated the honesty).
So data recovery is now complete, but too much data to burn to disc ... so I had to run home and grab a portable hard drive. While there, I grabbed my desktop that had been operating at the speed of a very old tortoise (very slow). Bonom cleaned that out (literally with an air gun - who knew you were supposed to clean out internal fans?) and took a ton of crap files out of temp storage and run time.
The wife is happy with her new computer, I'm happy with the improved performance of my desktop, prices were fair - and they are nice guys.
I hope I don't have to go back anytime soon ... but if I do need help in this department again, will definitely go back and would recommend you consider as well. -
Review from C G.
San Anselmo, CA
7/12/2011
The gf's computer decided to turn off, permanently. I tried all the usual tricks and no success.The guys at MCC did some creative resurrection feats and in a lot less time than I thought, had her back up and running and back on her job search.
And months later, they've fixed my laptop screen and another power supply at Gnoss Field.
Thanks - Marc -
Review from J R.
San Francisco, CA
7/22/2011
I've bought several custom-assembled computers from these guys, and I have to say my experience has always been positive. They're personable, trustworthy, and knowledgeable, and their prices are reasonable. I live in San Francisco, and I still make the drive up to their shop when I need repair service.
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Review from Jerry J.
San Rafael, CA
11/29/2010
I've been in the technology and software businesses, have family in the upper echelons of two giant tech companies and have been playing around with these boxes since the days of the punch card, so I've got some experience with being "hostage" to IT guys. About two months ago a DVD drive died on my Dell Desktop, Dell and their offshore "service?" people kept on delaying delivery of a drive, week after week, claiming the drive was not in stock and was a proprietary part. The fact that they ship hundreds of computers a day with the same drive seemed to make no difference to the wonderful folks in Bangalore. Fed up I tried Marin Computer Repair (MCR) for the first time. I'm hooked. Mo', I presume one of the owners, was courteous, friendly, fast and inexpensive. The place was jammed with pre-holiday business and yet I was treated like the only customer in the place. He treated everyone the same way! 15 Minutes after walking in the door, my job was done, QC'd and wrapped up for just the price of the drive. Today, my wife's 10 year old, refurbished, Dell laptop died. Back to MCR, walked in and in moments walked out with the desired files transferred from the dying hard drive on to a fresh CD, no fuss, no muss no hoo ha! Just straight service from extremely competent folks at very reasonable rates.
They are now my IT department. I'm a fan.
