Marin Auto Works

4 star rating

based on 3 reviews

Category: Auto Repair [Edit]

375 Miller Ave
Mill Valley, CA 94941

(415) 381-1395

www.marinautoworks.com

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Beth S.

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3 Reviews for Marin Auto Works

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One of Marin Auto Works' Favorite Reviews

106

Beth S.

San Francisco, CA

5 star rating

09/11/2006

Glorious. Wonderful. Ask for Marcel.
I am a chick, in the truest, knows nothing about cars sense of the word. I drive a base model 2003 Honda Civic which, to this day, has a flashing "Maintenance Required" light that I happilly ignore. One dreaded morning, Rhonda the Honda wouldn't start. An array of "experts" offered their opnions on the crisis, including my brother, the AAA guy, the tow truck guy, the Honda dealership guy and the plumber working on the house next door. But when my pal Al (at Regalia's Auto Body) hooked me up with a hot tip on Marcel, the clouds parted and the crisis was fixed in 5 minutes. For free.
Marcel could've screwed me. He could've charged me an arm and a leg. But truth be told, he opened that hood, saw the stupid problem and fixed it in 2 seconds. So, class act that he is, he didn't charge me. I was flabbergasted. An honest mechanic. Who knew?
I baked that boy some cookies, picked up my car and promised to send anyone with a vehicle, working or not, to Marcel...

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yvette l.

San Francisco, CA

2 star rating

04/30/2007

I took my car to Pierre a few weeks ago, prompted by the rave reviews here. $800+ later, my car was ok and Pierre was nice, so I felt pretty like I made a good decision.

3 weeks later, my car broke down and I had to have it towed.
I'm waiting to hear back from Pierre now, and then I will post my final review.

--

3 months later my car is running, but my transmission is not what it used to be and I paid $800+ to fix it. I want to like Pierre and the gang, but they really earned themselves 2.5 stars.

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145

k ..

Mill Valley, CA

5 star rating

12/12/2006

Moved the review from Custom Auto Works, which is the name of the business before the current owner took over.

Update on 10 July

The excellent service continues. Regrettably, our Volvo station wagon had a dying turbo charger, which needed to be replaced. However, we were made aware of the situation by the owner, Pierre previously, and it was no surprise. Pierre explained the situation clearly with none of the bs and defensive dodging by too many mechanics.

Updatde on 4 Apr:

Increasing the number of stars from 4 to 5, as they really try to go out of the way to make life easier for its clients. Again, no surprises and courteous service as usual on the same day.

I previously wrote:

Courteous service and no surprises. The shop itself is impeccably clean and the owner, Pierre is very approachable.

What a neighbourhood auto shop should be.

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