Marc Burger

3.0 star rating
45 reviews Rating Details

Category: American (Traditional)  [Edit]

Macy's Seven on State
111 N. State St.

Chicago, IL 60602
Neighborhood: The Loop
(312) 781-3693
Nearest Transit:

Lake (Red Line)

Washington-Blue (Blue Line)

Randolph/wabash (Brown Line, Green Line, Orange Line, Pink Line, Purple Line)

Good for Groups:
Yes
Accepts Credit Cards:
Yes
Parking:
Street
Attire:
Casual
Price Range:
$$
Good for Kids:
Yes
Takes Reservations:
No
Delivery:
No
Take-out:
Yes
Waiter Service:
No
Outdoor Seating:
No
Good For:
Lunch
Alcohol:
No
Noise Level:
Average
Has TV:
No
Caters:
No
Wheelchair Accessible:
Yes

Review Highlights   

user photo
"after tasting the spicy ketchup, I have become a convert." (in 12 reviews)
user photo
"recommend the turkey burger with bacon." (in 9 reviews)
user photo
"...was great and the chunky bbq sauce was nuts, its like a bbq..." (in 4 reviews)
  Loading...
Sort by: Yelp Sort | Date | Rating | Elites' | Facebook Friends'

45 reviews in English

  • Review from Fred G.

    •  
    • 1 friend
    • 38 reviews

    Chicago, IL

    4.0 star rating
    2/9/2012

    I'll start off by saying that there aren't a lot of places to get grass-fed beef burgers, and Marc Burger definitely makes knows how to make them.

    Because this restaurant is in the Macy's food court, it's hard for a lot of people to find out about it.  However, those that do know about it bring all their friends, which means that if you show up for lunch at 12:00 you'll be waiting in line for your food for at least 15 minutes.

    The burgers here are usually very fresh and tasty, so fresh that I don't usually need anything more than the standard lettuce, tomato and cheese to top it off.  If you decide to visit Marc Burger several times, be sure to pick up a punch card so that your 8th burger is free!

    + Grass fed beef
    + Fresh ingredients
    + Quality of food
    - Price

  • Review from Jeff R.

    Chicago, IL

    3.0 star rating
    11/4/2011 1 photo

    I've written before about my great fondness for the 7th floor at Macy's and the various lunch options. We went today (Friday's are always a good reason to go for something special) and since I've tried Takashi and Frontera, Marc Burger was next on the list. Marc stands for Marcus Samuelsson, and Marc Burger is his farm to table, fresh ingredient burger stand (there's actually two, the other in CA). The menu is simple with eight burger options (basic, pesto burger, turkey burger, bbq, etc), sides, shakes, etc. It's perfect for the space and the lines are never short.

    Today we just had a regular cheeseburger with white cheddar. The home made ketchup was pretty good but not quite memorable. The burger was solid but also sort of average. The garlic fries were tasty but since they are somewhat mass produced they didn't seem that fresh. I'd be interested in trying the other burgers, and maybe a shake. It makes me really wish I still lived across the street the DMK Burger Bar. Marc Burger is a good option in the 7th Floor Macy's food court. I still prefer Frontera but Marc is close behind.

  • Review from Rachel L.

    •  
    • 4 friends
    • 45 reviews

    Chicago, IL

    3.0 star rating
    11/2/2011

    Destination #2 on the Burger Safari list. I was pleasantly surprised by Marc Burger since the yelp reviews had lowered my expectations.

    I tried the BBQ Burger, and my burger buddy had the signature Marc Burger with fried egg.

    Low points:

    Wait was a bit long, copious amounts of homemade BBQ sauce made for a messy burger, patty was a little smaller than the bun.

    High points:

    Reletively hassle free location, affordable and tasty loop lunch location, homemade sauces and ketchup were really yummy, fries were awesomely seasoned with garlic and herbs!

    Overall, this place gets props for being one of the few places to get a great burger on your lunch hour in the loop.

  • Review from Arlene A.

    Chicago, IL

    3.0 star rating
    8/20/2011 2 Check-ins Here

    Yummy burgers to be found here at Marc Burger.  While the actual Marc burger is a little on the rich side, still very delicious.  My real favorite however are the sliders.  I split them with my Honey and it's all good.  

    Service could be improved, there's not a sense of urgency.  Not panic, urgency.  Please at least pretend you care about getting me my food.  What also is a bit of a downer is God help you, if you ask for a glass of water.  I've had to ask numerous times, and don't much care for the sideways look.

    The stars are strictly for the food, service is underwhelming, but once you're seated at a table, who cares.

  • Review from Chris B.

    •  
    • 76 friends
    • 83 reviews

    Chicago, IL

    1.0 star rating
    6/24/2011

    I haven't written a Yelp review in a loooong time, thanks to the twittering nature of quicker social media the past 2 yrs (apologies), but my experience today at Marc Burger drove me back to spread the word...

    Overall -- and to start off with a positive: I can't say I didn't like the *taste* of the Smoky BBQ Burger (replete with sauce, crumbled kettle chips, monterey jack), but EVERYTHING that people are mentioning here as the other-than-the-burger negatives are things I experienced:

    - ONE NAPKIN...seriously? Weird. Just an odd thing to skimp on for a $12 lunch.

    - Flat soda

    - Warped trays

    - Broken ketchup maker

    - Other people (Macy's employees?) getting served and waited on around us with winks and nods - literally watching food come out of the kitchen and walked by Seven on State employees to people in the back of the line with handshakes and chuckles.

    - An OUTRAGEOUS line -- they worked through the cashier line quickly enough, but I literally stood in line for at least 20 min. waiting for the actual food with 50 of my now closest friends -- it was embarrassingly long...and like someone else wrote, I was gazing longingly at the swift and efficient Frontera Fresco line next to us.

    - Greasy and limp fries...

    - Horrible attention to detail on the plating -- cole slaw was slopped out of the tiny plastic ramekin onto the red/white checkered wrapper, getting the bun wet, and it was in/on the pickles, of which I only received 2...2 little limp pickles.

    So other than the actual taste-in-my-mouth of a decent BBQ burger, the rest of the experience was an UTTER disaster. Marcus Samuelsson likely had ZERO to do with this place other than offering his branding, name and face (much like C-House), so if I were him, I'd pay a visit to Macy's as a member of it's "Culinary Council" and fix what's wrong. And the fact that my experience was the SAME as people commenting in 2009 and 2010 let alone the first 6 months of 2011 tells me that they don't care.

    Most disappointed I've been in a Chicago restaurant/food destination in memory.

  • Review from Sonia T.

    •  
    • 0 friends
    • 10 reviews

    Sarasota, FL

    4.0 star rating
    11/23/2011

    I love the burger at this place. Order it med-rare, if you don't mention anything they will cook it medium, that's what they say, but it's always overcooked beyond medium. Anyway, I add the cheese, whatever I feel like that day, and don't put any sauces on it. I love the fries, too, they're pretty tasty, I like that they're thin, and the herb seasoning works well on them. Don't care much for coleslaw nor the cucumbers ( I can't believe you switched your pickles for these cucumber slices, very disappointing; get some real pickles in Ukrainian Village, people, they're old school, no shitty ingredients in them, no neon green coloring either), but hey, I love the taste of the meat at Marc Burger and am always looking forward to curb my burger craving there. So, 4 stars for a good burger :)

  • Review from Melissa T.

    Oak Park, IL

    3.0 star rating
    4/7/2011

    My Marc Burger experience was pretty much a low 3 star review. It wasn't to the extent of 2 stars because my overall experience really was ok; I only wish that there had been a better preparation of my meal (and an offering of more than one napkin for my messy burger).

    The burger (marc burger) I ordered was flavorful - although leaning toward too salty for my taste with the A1-type sauce - and I was just thankful my egg was runny.  Unfortunately, my burger was way overcooked. Here's the deal: if you're not going to cook burgers to order, don't say that you can. It's incredibly annoying to me because I get my hopes up for the delicious taste of a medium rare burger since that is, after all, what I requested, but then I get medium to medium well. It's one thing if I didn't ask and just received a default medium burger, but when I specifically inquire:
    "Hey, can you guys cook your burgers to order."
    "Yes we can."
    "Awesome, may I have mine cooked medium rare," I think it's safe to say that I would like my burger medium rare.

    The fries were good, but I'm nearly positive the special sauce was simply a mix of ketchup and mustard. I could have done that on my own and don't see the need to brag about a special dipping sauce if it's not that special at all.

    Overall, I'd try other places again before I went back to Marc Burger but if  craving a burger and was in Macy's, I'd certainly give this place another chance.

  • Review from Hoang L.

    Chicago, IL

    3.0 star rating
    12/13/2010 1 photo 1 Check-in Here

    Pros:
    -Marc Burger is good. Love eggs. I think it's just A1 sauce on it.
    -Spicy ketchup is good but I think it's just a mix of ketchup and mustard.
    -Free refills.

    Cons:
    -Cashier did not ask me how I wanted my burger. (Default: cooked medium)
    -Waited about 15 minutes for my burger. 3 people behind me got their food first.
    -All their trays seem to be bent. I can see this to be easy to drop a drink.
    -They only gave me one napkin. Do they not understand that the yolk breaks and makes it very messy?
    -$0.50 extra for some cheese on a $13 burger. I don't like people nickeling and diming me.
    -Fries were average. Needs more seasoning. Portions not generous.

  • Review from R C.

    •  
    • 15 friends
    • 29 reviews

    Chicago, IL

    4.0 star rating
    6/5/2011

    I had lunch here around 130pm on a sunny Friday afternoon and was surprised to see how empty the cafe seating was.

    The cheeseburger was outstanding!  One of the best burgers in the city!  I would hold off on the Marc Burger, too much going on with the fried egg and the steak sauce.

    Good place to have a lunch!

  • Review from Michael H.

    •  
    • 4 friends
    • 217 reviews

    Seattle, WA

    5.0 star rating
    9/16/2011

    The burgers, fries, and onion rings are really tasty here. I love the buffalo burger. The onion rings are lightly breaded--just perfect. Very underrated burger.

  • Review from Brian S.

    •  
    • 34 friends
    • 83 reviews

    Chicago, IL

    2.0 star rating
    4/2/2011 1 photo

    Overrated and Overpriced. The only thing good about this burger joint is their fries and milkshakes. I ordered my Marc Burger with high expectations from a high-end New York chef with his own burger bar inside Macy's. However after waiting 15 minutes for my fast-food burger to be prepared I was less than impressed with the item I consumed. The sauce on the Marc Burger does not compliment the patty or the egg well at all. The flavor combination was way-off and for the money it was a disappointment.

    Overall:
    Good Fries, Good Shakes
    Long Wait
    High Prices
    Wouldn't go back again

  • Review from Vanessa R.

    Chicago, IL

    3.0 star rating
    9/14/2010

    Several weeks ago, we decided to take advantage of a nice, Friday lunch hour and hit up Marc Burger. Marc Burger is housed on Seven on State, the food court inside of Macy's up on the 7th Floor. We were one of the first people to be up there, since they open at 11 AM. This place is touted as having the "Loop's best burgers" so we figured we'd give them a try and judge this for ourselves. (My hands down favorite, hole-in-the-wall Peppers still holds this distinction).

    I went ahead and ordered a hamburger, fries and soft drink. I knew going into this place that we'd be paying more than your average McDonalds since they serve "gourmet hamburgers" and supposedly the creator of this place is a renowned New York chef. But over $11? A bit much. Granted, the soft drinks came with unlimited refills, but still.

    I was given a glass with the pop and waited for them to cook up the burger. This took a while, but I didn't mind since they had just opened up, plus it meant it would be fresh off the grill. While the cashier was very nice, she kept trying to sell me other things like cookies, custard and a shake; it reminded me of the Subway "chips and drink" mantra. No means no, thanks!

    In the meantime, I figured I'd step away from the counter and the cashiers' sales pitches and get my ketchup and other condiments ready to go. Small problem: the ketchup and mustard pumps were broken. I struggled to push down the pump, thinking I somehow just wasn't doing it right or that my arms were in fact much weaker than I thought. After about 5 minutes of struggling, someone came over and confirmed that something was indeed wrong with the pumps. It turned into a big ordeal, with yet another employee coming over trying to fix these things. Several minutes and four-five people later, we managed to squeeze some ketchup and mustard out of the pumps.

    Finally my hamburger came out in a wire food basket and paper napkins, which contrasted with the china plates, glasses and silverware... identity crisis? In all honesty, I didn't care much about the presentation of the meal at this point. The hamburger looked like it had potential and the fries looked good too; hopefully the wait and ketchup pump ordeal had been worth it!

    We finally walked over to the window area seating, but were disappointed that we really couldn't look out the glass since the window panes were so dirty and the window sills were pretty dusty too. If you're going to have seating right in front of these windows, you'd think this would be clean, right?

    The hamburger was very thick and juicy and hot off of the grill. It was cooked just right and was quite a large portion, topped with crispy lettuce and a tomato slice. It also came with a small cup of cole slaw and pickle slices. The hamburger bun was a bit dry however (I'm assuming it was potato bread?) but the beef made up for it, seasoned with just the right amount of black pepper. The fries were probably my favorite part of the meal - thin and crispy, skin-on fries seasoned with visible specks of garlic, salt and pepper -- and these too were nice and warm.

    About halfway into the meal, I thought I may as well take advantage of the free refills. Unfortunately, instead of having a self-service refill station, you had to go up and ask the cashier at the counter to fill you up. I definitely didn't like this since the counter was far from where we were sitting, plus I didn't want the cashier to try and sell me more stuff and/or think I was a fatty for getting refills!

    Overall, the hamburger and fries were good, but not great. The customer service was average at best and the atmosphere up on Seven on State wasn't all that great either. But the main reason why I docked this place major points was the cost. Would I come back to Marc Burger? No. It's difficult to justify coming back to eat at this place when you could go just about anywhere else and get the same meal for half the price. I will however, try and come back and eat at Rick Bayless's Frontera Fresco!

  • Review from Joscelyn M.

    •  
    • 25 friends
    • 231 reviews

    Chicago, IL

    1.0 star rating
    1/4/2011

    I love burgers.

    I was STARVING!

    I didn't even finish my Marc buger, it was so gross. I'll stick to Frontera Fresco for lunch and get my burger fix elsewhere.

  • Review from Casandra G.

    Charlotte, NC

    3.0 star rating
    8/17/2010 1 Check-in Here

    A busy lunch counter on Macy's 7th floor. Open only during the weekday lunch rush, a line is basically unavoidable so come expecting a good 15 minute wait or so.

    Breakdown:

    The good: rich, creamy strawberry milkshake. Delightful garlicky fries. Fresh made pickles. And they seemed to be working as promptly as possible to get you your food.

    The fine: burger cooked about medium-well (light pink middle), juicy and generally satisfying but not mind blowing.

    The mediocre: soggy and depressing looking cole slaw.

    The recap: try it, if it's convenient to do so, but not a must.

  • Review from Chrisa H.

    Barrington, IL

    4.0 star rating
    9/6/2010

    I had pretty high expectations for a $7 burger from a food court.  I had the burger with pesto and mozzarella, and it was worth coming down to Macy's from the Miracle Mile for lunch on a Saturday.  The burger was jucy and cooked perfectly, and the pesto was amazingly fresh.  

    The fries weren't super crispy like I like them, but they were nice and garlicy.  The lemonade was SUPER tart, but definitely from real lemon juice.

  • Review from Robyn T.

    Chicago, IL

    4.0 star rating
    8/15/2010 1 Check-in Here

    After getting nods as one of the best burgers how can you not come check this place out? You'll have to battle the tourists on weekends or the lunch crowd during the week but for a solid burger why not?

    I stuck with a cheeseburger (swiss) and was really happy with my meal. For about $9 I had a juicy burger on a really wonderful bun (because it's not just about the meat) and a side of fries. The burger was juicy without being some huge hunk of meat. I LOVED the spicy ketchup and I'm not really a huge ketchup fan usually. My big question was why doesn't Macy's capitalize on this and cell some of Marcus' ketchup?

  • Review from Michelle W.

    •  
    • 7 friends
    • 31 reviews

    Forest Park, IL

    5.0 star rating
    6/29/2011

    The turkey burger was amazing - it had a crust, was not dried out and was a huge portion. I approve of the bun, which was a kaiser type thing but maybe slightly richer and proved that not everything has to be served on a pretzel roll.  Also tried a bite of the BBQ burger which was good, but the turkey was even better.  Fries were stellar and ample.  The pickles weren't quite sour enough to my taste but the spicy cole slaw made up for it.  Overall, it's not cheap but you get good value for what you pay for.

  • Review from john M.

    •  
    • 3 friends
    • 37 reviews

    Chicago, IL

    1.0 star rating
    11/9/2010

    Marcus Samuelsson has a burger place? I had to check it out. I was very interested to see his take on an American gastro-icon. The stand is located in the food court of the Macy's building downtown. From the looks of it, it is going for a very wholesome, 1950's car-hop diner feel, which is really too bad, as it's an indication Samuelsson has done nothing but lend his name to this place.

    I went with a burger with cheddar (American is not listed, but apparently is available) with L,T,O and M. Looking at the grill, the patties appeared to have been frozen and were very heavily shaped into almost perfect cylindrical form. The top and bottom edges were sharp. But I then noticed a bun butterer/toaster, so I wanted to give it a chance. I also went for a chocolate malt as I am a glutton for punishment.

    It took a while for the burger to come--I finished most of my malt waiting in line for it. I took my first bite and it was greasy and overcooked. Also, the burger grinds were tiny--as if mounds of sawdust had somehow been mechanically compressed into patty form--and the burger felt gritty in my mouth. The only taste exhibited was the taste of char from the grill.

    The fries were actually not that bad, and the malt was good--which is the only reason I am awarding this place a star. I would not go back however, and if I was Marcus Samuelsson, I would distance myself from this disaster of a burger stand ASAP.

  • Review from DJ A.

    •  
    • 9 friends
    • 20 reviews

    Chicago, IL

    4.0 star rating
    3/26/2010

    Just another sunny afternoon.  I am meeting my sister for lunch today(a nice respite from work).  We decide to head over to the 7th floor of Macy's, the Seven on State food court.  Now,  I have been here before and it is basically an upscale food court.  Most of the food is made to order.  Nice but nothing special.

    Today I decide to try Marcus Samuelsson's burger joint. My sister had been telling me how good it was. Not thinking much about it, I order the Turkey Burger.  The Turkey Burger comes with Jack Cheese, Tomato, Lettuce, a spicy aioli, and of course the Turkey Burger.

    Wow!!! This was absolutely the best Turkey Burger(yes, it does deserve to be capitalized) made anywhere, anytime, by anyone, ever!!!  I have never had a Turkey Burger with this much flavor.  The Turkey Burger was very well seasoned,  not too much salt and just enough kick.  As you know with the average turkey patty(non-capitalized) they tend to be a dry crumbly mess.  Not this Turkey Burger.  It was as juicy as a beef burger(which I will try next time especially, since their beef is grassfed, big bonus there) and as flavorful.  Simply amazing!!

    The side dishes were stellar too.  Now, keep in mind I Hate coleslaw the same way the Cubs Hate winning(yes I said it and yes I am a White Sox Fan).  This coleslaw was amazing.  It was not over sweet or over vinegary.  It also had a nice spicy kick to it.  If you can get me to like coleslaw you must be able to do something right.

    The French fries were very good as well.  Another interesting seasoning on the fries that I can't quite describe.

    All in all I will definitely be back.  I also suggest you go now.  Unless of course you hate good food.

    I can't give it 5 stars until i try the other Burgers.

  • Review from Jami K.

    •  
    • 101 friends
    • 203 reviews

    Chicago, IL

    1.0 star rating
    2/10/2009

    Maybe I was just cranky today, but this place pissed me off. I had decided on the portobello burger, but as I approached the counter, I saw that they had some lentil nuggets on special. Since that sounded delicious I thought that I would splurge and try the three piece variety for $3.

    After I had paid, I saw my receipt  and noticed that they had charged me for two items which were $1.75. I showed it to the cashier and said  that I thought I was overcharged and she said that was special.  Now, I can understand if a special item isn't on the register, but when the two entries add up to $3.50 instead of the advertised $3.00, that is a cause for concern for me.

    Now, $.50 isn't a ton of money, but I was feeling ripped off,  she gave me a dirty look, went over to a manager and then came back and told me that the price had changed. No apology or anything.

    Well, I got my money back and went somewhere else for lunch. What a deceptive, sleazy practice. It's too bad because the food really did sound tasty,

  • Review from Haley S.

    Chicago, IL

    3.0 star rating
    1/5/2011

    Decent burgers if you work in the Loop.  Excellent fries, and love the chili ketchup.  Not the best I've had in Chicago or NYC, but totally passable if you need a fix.

  • Review from michael p.

    •  
    • 4 friends
    • 21 reviews

    Chicago, IL

    3.0 star rating
    11/6/2009

    Went here during a long lunch while playing hookie with the boss gone...

    I have to admit I had an instant snob reaction when i went up to the top floor of Macy's on State street for a burger from a food court. I calmed down when i realized Marc Samuelsson was the guy behind it

    It was a little after 12pm and the line was long but the smells from the grill kept me in place. I looked at the menu options...classic burger, eh maybe...turkey burger...yeah right...portabella burger...not this day...then there it was...the BBQ burger, angus beef, seasoned with paprika, smoked bacon, and a "chunky" bbq sauce...this is the one for me today.

    Now granted its a food court so I'm not going to bother with the service review.

    I wait maybe 4 minutes then i pick up my burger. I notice right off the bat the fresh toppings, phat ass slice of tomato, crispy lettuce. The burger comes medium, bacon is crisp but not overdone, the cheddar was great and the chunky bbq sauce was nuts, its like a bbq, onion marmalade and was really tasty, I just wish it was served as warm as the burger. Burger itself was quite juicy, yes I've had way better burger but the toppings made it a 3 star and def return visit.   fries were decent, way over seasoned but the "spicy" ketchup was a nice option for dipping.

    If you work in the loop and want a better burger option under 10 bucks then i would def suggest this spot.

  • Review from jasmine p.

    Chicago, IL

    4.0 star rating
    2/26/2009

    Marc burger is so awesome! I was impressed by the turkey burger! So tender and not dry.  I also like the chicken breast sandwich.  The chicken breast wasn't dry either and the avocado mayo on top complemented the chicken breast very well.  The burgers are all served on potato bread too.  yum!  All sandwiches come with cole slaw, pickles, and fries.  (I must also add that the fries were REALLLLYYY good too!)  I sometimes wish they would offer an option to order extra fries because I so would want more.  mmmmmmmm!

    As I've said about other lunch locations in the Loop, get there early or get there late.  If you go right during the rush hour, you'll have to wait in a very long line.  

    Pricey for a burger, but I've paid similar or more for burgers that don't taste as good.  Service is great too! free refills on water and soda.  Even though it's a food court type atmosphere, the staff is great about coming around to your table to offer you a free beverage refill or clean your table off after you've finished.

  • Review from Zach T.

    Lisle, IL

    3.0 star rating
    4/2/2009

    Good (not great) burgers.  Small, but they have a great flavor.  You have to contend with $10 prices, and $2 soft drinks (COME ON, MACY'S)!
    But it's a decent burger if you have a craving.
    The spicy ketchup tastes like Steak & Shake peppers mixed with ketchup.  If you're looking for spicy ketchup, go to KUMA'S!

  • Review from Paul B.

    •  
    • 29 friends
    • 63 reviews

    Chicago, IL

    4.0 star rating
    4/14/2010

    Very pleased with my BBQ burger. Fries were very good. Spicy ketchup also very good.

    Guess I'm short on details today after writing 10 reviews, but when I'm looking for a burger in the loop this will be my first choice.... or maybe Epic Burger. Regardless lunch was very good

  • Review from Genevieve B.

    •  
    • 40 friends
    • 118 reviews

    Chicago, IL

    3.0 star rating
    2/28/2010

    On the hunt for the best burger in town, I went to Marc Burger for lunch.  It's close to work and I can shop too.  I had the cheeseburger with bacon and french fries.  The burger itself was okay; it was a little overdone for me.  However, the bacon was really good as were the french fries.  The french fries are nicely seasoned and the portion size is good.  Another plus, is the option of having regular ketchup and/or spicy ketchup.  Love having options.  

    For a quick burger for lunch, Marc Burger is a good option.  And next time I'm going to have a milkshake - it looks delicious.

  • Review from Jeanne J.

    •  
    • 19 friends
    • 305 reviews

    Chicago, IL

    3.0 star rating
    3/23/2010

    I think the disappointment with Marc Burger had to do with its dumb marketing. I'm sure if it wasn't heralded as bugers made by amazing James Beard Award winning Chef Marcus Samuelsson the place would get better reception.

    Maybe if the Chef invited you over to his personal home for a bbq bash and personally cooked you up some prime meat burger, it would be something to remember, but then you expect the same at a Macy's food court when the only thing that can be cooked and served with any extra finesse or skill are the patties by people who don't work with the Chef on a regular basis. Surprise, the burgers aren't extraordinary, but it's not your fault for expecting them to be. The people who decided to put up a huge picture of Marcus Samuelsson next to his uninventive quote up on the wall are to blame. I wasn't disappointed with my patty, it was thick and juicy, but perhaps it was a little too thick and juicy? Shrug.

    If the same exact burger options were sold down street at State and ______ at "Chicago Generic Grill" the place would be getting 5 star reviews, I'm sure.

  • Review from Paul C.

    •  
    • 69 friends
    • 46 reviews

    San Diego, CA

    3.0 star rating
    11/3/2009

    Located in the Macy's food court, I didn't expect my lunch options to be so gourmet.  We got there at 11:40am, and there was no wait at all.  It seems as though right after I ordered, there appeared a line of 5-6 people at Marc Burger.  Where did they appear from?  I guess I beat the rush.

    I decided on the Marc prime burger.  The difference between the prime ($10.95) and the standard ($7.95) is a 10oz patty compared to 6oz.  The burger was very juicy.  The bun was nice and soft.  Huge tomato slice and a leaf of lettuce.  Medium rare.  Nicely seasoned.

    The seasoned fries were awesome.  There are three dipping sauces, deli mustard, spicy ketchup, and ketchup.  The spicy ketchup was great, the ketchup was, well, ketchup.

    The frozen vanilla custard milkshake was the best, even on the coldest of days.  At $2.95, that's not unreasonable.

    Overall, it was a good, tasty meal.  The burger, fries, and milkshake were a perfect trio.  However, for that price, $15.50, they should have included table service in that ménage à trois.

  • Review from Jenn S.

    •  
    • 12 friends
    • 117 reviews

    Chicago, IL

    3.0 star rating
    8/19/2009

    When I need a good burger on a work day without having to feel too guilty, I go to Marc Burger. Although its always busy, and the line is usually long (and slow), its worth the wait if you're looking to have a burger without having to sit down at a restaurant.

    I usually go with the turkey burger. Its cajun seasoning on the outside leaves an interesting taste in your mouth. Interesting, but a good one. A bit of warning though, these burgers may be made to order...but they make them ALL well done.

    The cajun seasoning on the burger goes very well with the spicy cole slaw and seasoned fries. The fries are seriously the best part of the meal! D-LISH!

    I highly HIGHLY recommend going to the 7th floor at Macy's before noon. Don't even bother after that because it just gets ridiculous.

  • Review from Jerry W.

    New Lenox, IL

    4.0 star rating
    8/14/2010

    It's the end of another work week and pay day too it couldn't be better. Well I guess it could but that's another discussion. My buddy DJ A and I decide to head out for a Friday lunch. This time we convince two of our workmates to come along as we head over to Marc Burger on the 7th floor of Macy's.

    Now the last time I was in this food court was probably 4 or 5 years ago when the family and I stopped for lunch during our process of adopting our youngest two children. So yes I have very fond memories of the Macy's (at that time Marshal Fields) food court.

    Well DJ A has been raving to me about the Turkey burger here. I trust my buddys reviews and we seem to have similar tastes (we both are food geeks and both have Hispanic wifes). So I get in line thinking I'm going to order the Turkey Burger. But then I see on the menu, 2 Kobe Slider Burgers with all the fixings and now I have made my decision, it's the Kobe Sliders. Well for $8.95 they were really good little burgers. They weren't the best I have ever had but they were really good. The coleslaw that came with it was good (not really a big coleslaw type of guy). But the fries were truly unbelievable!!! I was watching the chef make them so I know they were freshly made. I saw him ever so gently springle the salt over them and then add one of the most delicious seasonings to the fries I have ever had. If you know me or have read my earlier reviews you know I could have just ordered a main course of the fries and then Marc's would have gotten a five plus star review.

    Of course the next time I head over to Marc Burger (and I will) I still have to try the Turkey Burger. And of course get more of those truly delicious fries (as I type this I am drooling just like Homer Simpson does over pork chops, damn the keyboard is getting wet).

  • Review from Phantom D.

    •  
    • 1 friend
    • 11 reviews

    Chicago, IL

    5.0 star rating
    3/28/2011

    This is one of the best burgers in Chicago!!!!!  When you see flames rising from the grill as the cook flips the patties and hear the the sizzle, your mouth will begin to water.  Marc has created a unique taste which is complimented by a lightly buttered bun and perfectly seasoned fries.  I usually pass on fish.  However, the grilled mahi mahi is perfectly cooked and marinated with a citrus glaze that is sweet like BBQ.  If you see a chocolate chip cooke, grab it and forget about the calories.  This place is DAMN GOOD!!!!

  • Review from Sandra D.

    •  
    • 8 friends
    • 1 review

    Chicago, IL

    4.0 star rating
    9/8/2009

    Pros: I love this place! The burgers are awesome. I wholeheartedly

    recommend the turkey burger with bacon. I used to hate ketchup, but

    after tasting the spicy ketchup, I have become a convert.  The crispy,

    crunchy and well-seasoned fries are just so damn addictive. The

    homemade pickles served with the burgers are delish.  Putting apples

    and jalapeño peppers in the coleslaw was a stroke of genius. Amazingly,

    you can order limeade off of the Frontera Fresco menu. The frozen

    custard shakes are sinfully delicious.

    Cons: The BBQ sauce is an overly sweet, soupy mess.  The portion of

    coleslaw offered is laughable.

    Tip: Arrive before noon or after 2pm to receive prompt service.

  • Review from Chirag P.

    Lombard, IL

    4.0 star rating
    8/6/2010

    I was a big fan of the garlic/cracked pepper tossed french fries... the homemade spicy catch up is great with anything.  Had the crunchy bbq burger which was pretty good, messy to eat, but what do you expect with bacon, bbq sauce and kettle chips on a burger.  I'm a fan for sure... I'm just a fan of Chef Marcus Samuelsson in general so maybe a little jaded.

  • Review from Tracey S.

    •  
    • 3 friends
    • 11 reviews

    Chicago, IL

    2.0 star rating
    1/18/2011

    The French fries and spicy ketchup are really great, and worth a return trip, however......the burger was horrible.......way too much of a burnt char taste to it.....I couldn't eat more than two bites.  Very disappointing....

  • Review from Dale H.

    •  
    • 16 friends
    • 21 reviews

    Cedar Lake, IN

    3.0 star rating
    1/17/2011 1 Check-in Here

    Nothing struck me as amazing, to say it was fantastic would be a stretch.  It was good, nothing needed to be returned, or complained about.  The burger was ok, the fries were ok.  I had the Marc Burger, now maybe I'm not aware of the proper meaning of a fried egg, but I always thought the yolk was dry, and this wasn't so that may have ruined it for me as well.  I worked around it, and like I said, it was just ok.

  • Review from Pete V.

    Chicago, IL

    1.0 star rating
    3/3/2009

    This place is for people who like White Castle and want to splurge on somethin' nice fore a change.  Otherwise serious burger connoisseurs should avoid this vile disgrace to Seven on State.  First off, the spiffy signage is deceptive marketing....the seemingly high quality ingredients and toppings that they list on the menu are nonexistent.  The burgers are decent size, but are fatty and have all been precooked.  I really think all they do is warm the burgers up in the microwave, pour on a dollop of mayonnaise and serve it on 4-day old buns on clearance from Aldi.  $9 for a burger at this place is highway robbery and my fries were cold.  They better get their act together or Rick Bayless will take over their space in a heartbeat!

  • Review from Nicolas H.

    Chicago, IL

    2.0 star rating
    11/4/2009

    Nothing infuriates me more when ordering a burger than having it overcooked and this place really overdid it. I specifically ordered it medium-rare and the cash register worker even asked someone how to enter it properly into the system. After a 15 minute wait here comes my burger completely overcooked no where near even medium. If it wasn't the lunch rush and there wasn't a huge line I probably would've sent it back, but begrudgingly I ate it. The flavor was decent, but the meat was so dry I had to drench it in ketchup. The fries were actually good and the bun was tasty, however over $10 for an overcooked burger just doesn't do it for me...

  • Review from ernest f.

    •  
    • 0 friends
    • 3 reviews

    Chicago, IL

    1.0 star rating
    8/23/2010

    Summary: ZERO STARS. Would NOT go back. The beef patty is overcooked and tastes like rubber. The wait is long. Do yourself a favor and go anywhere else.

    Review: If I could, I would give this place ZERO STARS. I would not come back and even if somebody forced me to come back here, I would definitely not get a beef burger.

    I came during lunch hour on a weekday, so the wait was long. That's fine but if I'm waiting for lunch, then I'm going to have higher expectations, and I was sorely disappointed.

    You know as a kid, we all enjoyed fast food burgers over diner/fancy burgers? That was because a lot of diner/fancy burger overcook their burgers, reducing a fine meat patty into a tasteless, rock hard, piece of ground beef.

    Marc Burger was exactly like that. The patty was so overcooked that I had to double check what I was eating. Yes, it was a burger. No, it wasn't from a high school cafeteria. No, it wasn't from a crappy bbq. Yes, I paid 10 dollars for a burger that is not better than ANY local burger joint, located ANYWHERE ELSE in chicago.

    Also, the presentation was sad. That could be because I ordered my burger to go. However, all it had was a sad piece of lettuce, some non-ripe tomatoes, and some half melted white cheddar...

    Don't go back. You'll thank me later.

  • Review from Miguel T.

    •  
    • 41 friends
    • 10 reviews

    Chicago, IL

    4.0 star rating
    3/17/2009

    Great place for a quick burger, The spicy ketchup was the best thing. I had the cheese burger with Monterrey Jack cheese and the flavor was really good. Fries are well seasoned as well.

  • Review from Jessica G.

    Villa Park, IL

    4.0 star rating
    10/7/2010

    Came here with a friend for lunch today.  It was crowded in the food hall but not terribly so - we waited a couple minutes to order and about 5 minutes to receive our food.  Whoever put the ketchup and mustard dispensers so high up?  Hard to get at for a shorty like me.  The burger I had was pretty good - it was just a plain burger, no cheese, with lettuce and mustard with the little cup of sweet pickles.  Decent taste to the meat.  The burger came with a side of the garlic and cracked pepper fries and they were decent but I guess I was missing the point of the garlic and pepper on there.  The wee cup of cole slaw was pretty tasty and not loaded with mayo, which I like.  I will say if you're not a fan of Angus beef, which I am on the fence about, you may want to choose one of the other options such as the buffalo or the turkey burger.  Lots of Angus flavor in this Angus burger.  Add being ambushed by firemen coming out the Macy's elevator and it was definitely a lunch to remember.  If I have the opportunity, it's somewhere I would eat again (and that is saying a lot with Frontera Fresco right next door).

1 to 40 of 45 (3 Filtered) |  
Page: 1 2
Write a Review

Deals Nearby

More »

People Who Viewed This Also Viewed...

People Viewed This After Searching For...

Chicago Classifieds