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Mandarin Oriental, New York

4.5 star rating
based on 22 reviews

Category: Hotels  [Edit]

Neighborhood: Hell's Kitchen
80 Columbus Cir
(between 62nd St & 63rd St)
New York, NY 10023
(866) 801-8880
Nearest Transit:

59th St-Columbus Circle (1, A, C, B, D)

57th St-7th Ave (N, Q, R, W)

7th Ave-53rd St (B, D, E)

Price Range:
$$$$
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22 reviews for Mandarin Oriental, New York

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Photo of Sara S.

Elite '09

92

105

Sara S.

Los Angeles, CA

4 star rating
3/27/2009 2 photos

2.6.09-2.7.09

The room was clean and tastefully decorated, nothing too flashy.  It had a great view of Central Park.  Good size for New York.  We had a laugh over the promo video playing on the TV.  One of the first things I do at a hotel is put on the robe; these robes were the MOST luxurious I had felt!  Right then, the place skyrocketed up to 5 stars.

The bed was very comfortable.. and cemented the idea we need a king-size bed.  Little nice details, like bedside books for reading.  The bathroom was pretty amazing.. separate glass shower, marble tub, closed off toilet with phone (the purpose of which I still don't understand to this day.. gross!).  I wasn't too pleased with the bath products though.. some weird (generic looking) brand that smelled not so great.. didn't they use to carry Molton Brown?

As for why I gave it 4 stars.. $1,131.58.  For one night with a Central Park view from a nice but otherwise normal room..?  The value was definitely not there for me.  There are just too many hotels in New York that can provide this level of experience for a considerably lesser price.  I account $300 of that for the name.  Or perhaps it's the fact that I'm a New Yorker.. I guess if I were a tourist and I wanted to stay in a top tier hotel, this would be a great choice.  I am certainly not discounting the fact that this is an amazing hotel and among the best New York has to offer.

Overall, I recommend it, but only for a very special occasion.. one where you take full advantage of everything the hotel has to offer- room service, spa, etc.

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Photo of Carolina P.

 

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9

Carolina P.

Brooklyn, NY

3 star rating
7/29/2009 7 photos

I went to Asiate, located inside the Hotel, to sample the restaurant week lunch offering, since I work a few blocks away and I was curious about the food.

Lunch was very tasty and the service was great.  I had corn bisque, grilled sea bass with a crispy skin and a chocolate mousse and granita dessert served in a mini martini glass.  

The portion were good and I really enjoyed my experience.  My only complaint was that we were seated in a booth and not a table with a view.

Photo of Vicki Y.

Elite '09

110

121

Vicki Y.

San Francisco, CA

5 star rating
Updated - 2/27/2009 3 photos

Whoa.  I just got an email as followup from a survey I filled out.  When's the last time that happened?  You filled out a hotel survey and they actually wrote specifically to you to discuss the ways they're addressing your comments?!?  

A full read of the email resulted a slightly perturbed little piggy . . . here's why . . . .i pasted an excerpt below:

" . . . . thank you for sending us your comments on your experience while making spa reservations as well as our room rates  here at the Mandarin Oriental New York.  Please know that we have recently modified our spa reservations line. . . . . . As for our room rates, we have recently reduced our rates as well.  

It's like they can READ LITTLE PIGGY MINDS!!!  The one time I actually thought of constructive criticism, both of my suggestions had already been implemented by the time I sent them in - and both changes were the exact ones I had suggested . . . . whoa, said the piggy ( ' (oo) ' )

Maybe a bit TOO much of a good thing . . . . piggy's perplexed by their perceptive perspicacity (*(oo)*)

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1 Previous Review: Show all »

  • 5 star rating
    2/25/2009

    This little piggy has a new rule:  piggies do not stay anywhere in NYC but the Mandarin.  (^(oo)^)v… Read more »

Photo of Stephen W.

 

3

12

Stephen W.

San Francisco, CA

5 star rating
1/23/2009

Great hotel to stay at if you want to spoil yourself.  D and I stayed here for two nights last August while in NY to bid farewell to Yankee Stadium.  I had originally booked a Hudson River view Room but was upgraded to a Central Park View room which was very nice. The view of the park and buildings is spectacular.  We did have some minor issues with climate control and the room was freezing upon our arrival but engineering came up promptly to resolve the issue.  It was the middle of summer so the air conditioner was blasting  and could not be turned down and after a swim in the pool we were freezing.

The room itself was very nice and had a great marble bathroom, tub and rain shower, both a flat panel TV and a smaller TV in the bath, incredible views of Central Park and a very comfortable king bed with great linens.  The pool and gym are also very nice with great city views and there is a restaurant lounge on the 35th floor with great views as well.

The location is convenient; right in Columbus Circle with easy access to the subway and the park is across the street to enjoy.

The service here is unmatched - extremely efficient without being pretentious and there to help with anything you may need.  Including a complimentary drive over to Cafe Boulud that was kindly offered when we came down to the street.  Housekeeping was very efficient and came in twice a day.  The room was very well kept and clean as would be expected from a five star hotel.

Definitely not cheap by any means but if you can afford to spoil yourself in luxury then this is the place to do it.  Certainly one of the best hotels in NYC.  Enjoy!

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9

Jenn K.

New York, NY

5 star rating
7/10/2009

Views were breathtaking. The bathroom was too beautiful to use. However the thing that makes this a 5 star hotel is its staff. Everyone was extremely nice and helpful, and the head concierge was one of the best we ever dealt with. If you have a need for a special night, this is the place for it.

Photo of Nia W.

 

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86

Nia W.

Chicago, IL

5 star rating
11/23/2008

Thanks to the generosity of a former employer, I spent two nights here in a Hudson River-view room, around 50 stories above Manhattan, and they were the finest two nights I've had in recent memory. Beautifully designed rooms featuring luxurious king-sized beds, flat panel screens in the bedroom *and* exquisite bathroom, full private minibar, and spectacular nighttime views equal five-star lodging.

The hotel is ideally situated in Columbus Circle, adjacent to the Time Warner Center. You can(and I did) wake up in the morning and grab a coffee and croissant at the Whole Foods in the Time Warner Center, then skip across the street to Central Park to take in the glorious colors of a New York autumn, follow that up with a stroll uptown for shopping and a show at Lincoln Center, or down for Broadway shows or LES barhopping.

Service at the hotel is outstanding--friendly, eager to help, but unobtrusive when you want privacy.

The nightly rate on a standard room is roughly twice the monthly rent on my Chicago studio apartment. That seemed exorbitant, even for Manhattan--at least until I was neck-deep in aromatherapeutic waters of the deluxe soaking tub, watching TV and sipping a warm milk after hours of wandering the streets. By the time I had wrapped myself up in a terry bath robe, padded back into the main room, and settled in with the complimentary John Le Carre novel they so thoughtfully include for visitors' enjoyment, I'd have told you the room was worth double whatever my gracious hosts were paying ;)

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175

348

D. R.

Malibu, CA

5 star rating
6/29/2008

Reclining next to the window and taking in the city...what a wonderful way to wind down in the evening. I was impressed with this Mandarin, one of the tops in the line.

This has all the trademarks of what I like about them: simple, clean lines, great beds, and most of all a great tub where you can take in the city and take in the view.

Life saving after a day pounding pavement. Maybe that's because I enjoy drinking in the bath.
Nothing beats it.
Well maybe room service.

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61

354

Charles C.

San Francisco, CA

5 star rating
1/25/2009

This has got to be one of my all time favorite hotels in NY and in the U.S.  You will not find a room more posh and luxurious than this.  The showers here are freakin awesome.  The color scheme and the furniture is well done.  Its definitely a great hotel.

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Patricia G.

North Bergen, NJ

5 star rating
2/10/2009

This hotel is absolutely amazing. My fiance and I spent a night at this hotel on the night that we got engaged. We received complimentary petals draped over the bed, chocolate cake and a bottle of champagne! That receives 10 STARS in my book. I also loved the set-up of the room and how the bathroom was behind the bedroom wall, it was very beautiful. This is my favorite hotel in NYC!

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Photo of Kimmie S.

Elite '09

49

148

Kimmie S.

New York, NY

5 star rating
2/8/2009

We stopped in here right before shopping for Christmas. The views were AMAZING and it was great to watch others that were in the lounge area. In addition, I loved the crisps that we had and the sauces were perfect for two to share. This is a great place to come after work or right before an event to have a glass and a few nibbles. I love how sophisticated I feel when I come here!

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Photo of Patrick D.

 

46

20

Patrick D.

Manhattan/Upper West Side, New York, NY

4 star rating
7/31/2007

After meeting a certain visitor in a local gay bar in our fair city, he invited me back to his hotel for a lengthy "political discussion".  He was staying at this particular hotel in one of the standard rooms.

Upon entering the first floor lobby (at 2am) the doorman greeted us with a polite hello and opened the elevator door to take us to the hotel lobby, which I believe is the 35th floor.  After exiting this elevator, you must pass the hotel lobby staff to enter a second bay of elevators on the right.  This set of elevators will take you up to the rooms which are on higher floors.  I will say that I was somewhat uneasy with having to "shame-walk" past this same staff later in the morning.

As we entered the room, the lighting is designed with dimmers, allowing for my drunk self to trip on the desk chair that my host had forgotten to push in.  Chocolates were on small plate next to a pillow (this place is too nice to have to worry about mice), and the head of the bed consists of a mirrored wall.

The bathroom.  Oh dear God...the bathroom.  I currently live in a studio apartment that would fit in the bathroom of this standard room.  A long sink that measured at least the length of my apartment, with two vanities and enough room to house fraternity house quantities of gay men's product near the sink.  The urinal area of Therapy bar is smaller than the sink area of this bathroom.

The bathtub area overlooks a window out onto the street 35+ floors below and the shower consists of the overly expensive "rain shower" spout, as well as several massaging options if that is what you'd prefer.

The breakfast room service is quality service that provides bedside service without judgment or surprise (I'm sure they've seen it all) and the hotel is happy to provide complimentary car service to take guests back to their apartments before work.

Seeing that they charge up to $1600 a night for a standard room, they should provide car service.

Hotel: 4 out of 5 (the two elevator climb is confusing when drunk).
The "political discussion":  I've had better

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Photo of annaliese n.

 

113

87

annaliese n.

Los Angeles, CA

4 star rating
7/6/2008

the view here is one of the greatest city views i have ever personally experienced. the view is 5 stars. world class. epic.

the restaurant itself is beautiful as well.

food is mostly delicious and inspired but it is not the best i have ever had. i think Melisse and Providence in Los Angeles are better but they do not have the same ultra rich (in a good way) vibe of the Mandarin Oriental. this spot is very, very glamorous feeling. we did the big tasting menu. there was an incredible variety of well-prepared items. beef done in mole sauce was the highlight for me. a few items were interesting texturally but had somewhat misguided flavor profiles.

expensive but certainly worth it. ask to sit close to a window.

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5

34

Dana P.

Long Island City, NY

3 star rating
12/23/2008

I had drinks at the 35th floor lobby/bar area.  The area is beautiful with a magnificient view of the city.  Drinks were very expensive but worth it for the ambiance.  Great place for a drink and to meet up with someone.

Photo of erin r.

 

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erin r.

West Los Angeles, CA

5 star rating
8/12/2007

I love hotels.

I've stayed in a *lot* of hotels.  I've stayed in hotels in cities I've lived in because I love hotels so much.

I've stayed in a lot of nice hotels.  Very nice hotels.  Across the US and in other countries.

This hotel is in a class all it's own.  And that class is a class I have never been a part of.  Yet for one week last spring I was an interloper into that world and enjoyed the sweet, sweet taste of the upper crust, high society, elite lifestyle.  And I savored each and every minute of it.

Dear Mandarin Oriental,

This is my love letter to you.

First, there is the bar outside the lobby on the 35th floor.  Delicious food.  Delicious drinks.  Outstanding view.  It's dark, it's comfortable, it's enjoyable in every way.  Late at night, eating and drinking, overlooking the park - life is grand.

The hotel ammenities are beyond anything you could ever imagine.  Anything you need, the staff will find.  Every door is opened, every request attended to, every piece of needed information obtained, every cab hailed, every bag handled, every box shipped, every elevator called, every reservation made, the list goes on and on.  Hellos, goodbyes, friendly smiles, courteous, polite, and genuinely nice at every interaction.  The gym and the pool are both pretty nice and provide spa water, which is a lovely touch.  The hotel is beautiful in every way and my only complaint is that it is a little annoying to take an elevator from the ground to the 35th floor and then a different elevator from the 35th floor up to your room.  But, honestly, in the grand scheme of everything, this is really not a big deal at all to take two elevators to your room.

And speaking of the room...  The room!!  Amazing.  Very large by NYC hotel standards.  The floor to ceiling windows are incredible and provide lovely views whether you face the park or not.  Comfortable beds, flat screen televisions, plenty of closet and dresser drawer space (a walk in closet, in fact).  The bathroom was larger than my last studio apartment.  There was a huge stall shower that you could alternate between using the overhead rain shower feature or the regular detachable shower head.  The toilet was seperated from the rest of the bathroom with a smoked glass swinging door.  The sink/vanity was enormous and had extended counter space beyond the vanity area.  The bathtub was phenomenal.  Huge, seperate from the shower, deep, and right up against floor to ceiling windows that provide you with the same fantastic view of Manhattan.  Oh, and the flat screen in the bathroom was just an added ammenity in case you wanted to watch some television during a relaxing bath while gazing out over Manhattan.

There are countless additional details -- so many that I could never recall them all -- that make the stay at the Mandarin so delightful.  The plate of chocolates delivered every night, the robes and slippers placed by your bed in the evenings, the list goes on and on.  

I'm sure it's pricey; I was lucky enough to be the beneficiary of someone else's generosity.  While my week of luxury just flew by last spring, the memory of the decadence of the Mandarin lives on.  It was the kind of experience that was so luxurious that you don't even pine for or lament your return to life among the riff raff and hoi polloi but instead simply appreciate the week of posh decadence with fondness and gratitude.  

And so, Mandarin Oriental, this concludes my love letter though my affections live on and on.  I hope our paths cross again someday but until then, I will always remember our week together with joy and delight...

With Fondness,
Erin R.

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Photo of Jeremy C.

 

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Jeremy C.

San Francisco, CA

4 star rating
2/11/2008

View of Central Park was awesome and the dessert I had (apple tart) was first class. As you can expect, it was over priced and stuffy but what the heck, it was fun to hob nob with the rich!

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6

76

Erin V.

Chicago, IL

5 star rating
9/26/2006

35th foor. Go. Tonight. What are you waiting for?

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8

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Luis C.

Arlington, VA

4 star rating
3/16/2006

We only went to the bar. Spectacular view, worth for a couple of drinks. Nice place to wait for all your friends to get together before going somewhere else.

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Elite '09

113

396

Odie O.

San Diego, CA

5 star rating
9/6/2007

Best hotel I have ever stayed at, classy, beautiful art, furniture, bed, bedding, great wall to wall bench seat to enjoy all glass whole wall spectacular view of the city and all its buildings, wanted to stay longer, didn't want to leave, pool was nice and large, high up, loads of free fruit and water, bathrobes to use, business computers nice to use, color printers, convenient to mall downstairs, room service food unfortunately lacking, cold, soggy breakfast, food was a rip off for the money.

Photo of Kimberly C.

 

10

167

Kimberly C.

San Jose, CA

5 star rating
8/12/2007

Agreed, you cannot go wrong at this place. Amazing sums it up. If you can afford to stay here go for it is worth every penny. The hotel views are amazing and the staff is too.

Photo of Amy W.

 

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132

Amy W.

New York, NY

5 star rating
11/14/2005 2 photos

Super posh and modern!!!  The Mandarin is connected to the Time Warner Building on the upper west side.  The lobby is located on the 35th floor and each room offers spectacular views of the city.  Rooms are large and offer its own line of bath products.  The restaurant is amazing and the staff is attentive.  The decor is contemporary Asian...think Vivianne Tam meets Nobu.  Celebs galore.  I shared an elevator ride with James Spader, unfortunately, we didn't get stuck.  While your there check out the spa and swimming pool.

Photo of Marley Q.

 

19

133

Marley Q.

San Francisco, CA

5 star rating
5/16/2006

I loved staying here. The rooms are tastefully decorated, beds are very comfortable, and the views are amazing. The lobby is amazing and very relaxing to enjoy a meal or drinks. Since it's in the Time Warner buidling there's a Whole Foods downstairs for a quick inexpensive snack. There's always stars there too. We saw Kanye West and our other friends saw Jay Z and William Shatner.

Photo of Steve C.

 

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528

Steve C.

New Hyde Park, NY

4 star rating
12/9/2005

I was only here for their Lobby Lounge, up on 35th or so flr. The lounge is VERY nice! Its a great place to go if you want to impress the one you're with. The martinis and dishes are pricey, but the view of the city make it totally worth it! I would suggest reservations for a place by the window, the lounge was packed on a Thursday!

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