Mail Boxes Etc

 

375

107

Russel S.

San Francisco, CA

I love the whole Mailboxes Etc chain, but this location has been particularly good in my experience.  Example: I walk in today with some computer memory I need to return.  In one hand I have the incompletely packed box, and in the other I have a printout of the email explaining the warranty return procedure.  I hand both items to the friendly employee eagerly waiting to help me, and emit a confused grunt.  He takes said items from me, and in less than a minute has completed packing the box, obfuscated old shipping labels, slapped on new lables, given me tracking info, and is asking for only the regular UPS price in return.  He even noticed the part in the email printout about some authorization # needing to be displayed prominently on the outside of the package, and took care of that.  I narrowly resisted giving the guy a hug.  I've met some expert package handlers in my days.. but they take the cake.

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