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this is the 2nd year in a row that i've had to have flowers delivered on mother's day to a hotel. island flowers got rave reviews from a local hotel, so i called. the woman couldn't have been nicer. she worked with my budget, understood the complicated delivery to a hotel the day before. and best of all, she understood that i didn't want some sappy bouquet since this is not exactly the happiest of mother's days in my family. she even emailed me my confirm. and didn't charge a $20 delivery fee like FTD.com does.
again, friendly people like this make my day.
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