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Lex Brodie's Tire Co
Rating Details »
5 reviews for Lex Brodie's Tire Co
Jumped into my vehicle one morning, tried to start it and it began making that dreaded noise. The "maybe I'll start if you're feeling extra lucky or maybe you'll just need to get a jump or call a towtruck" noise that cars and trucks make when either the alternator or battery is about to die. After some noticeable struggles (and me hoping for some good karma), it turned over.
My friend who recommended this place was correct. Cool, efficient people work here. Got my oil changed and my battery replaced w/ a reasonable price and no hassle. Based on this first visit experience, I would go back again for other standard maintenance work.
Like many people, I know someone that knows someone that can fix my car. So if my car needs fixing, I usually send my business to that person that knows someone that I know. You know, keep it in the family. The circle of trust.
So when Kapiolani Blvd. and University Ave. caused my tires some problems, and I was afraid it would explode on the freeway one day while I'm doing my usual 65, I called my usual circle. Alas, no dice! They didn't do tires! Huh? Don't you work on everything?
I was left to my own device to find a tire company that would check out what needed fixing, and fix it on the spot. After searching through the yellow pages (sorry, this was way before I was made aware of the genius that is Yelp) I came across Lex Brodie's. I remembered the commercial, so decided to try them out. And I was ready to pay hefty sums since LB is not in the circle.
I made an appointment for early am and they told me they would need to remove all four tires to check for leaks. This took about 2 hours of me hanging around in their small waiting room, watching a small tv, drinking a small cup of coffee (I'll be sure to bring my own entertainment next time).
When it was done, they told me there were no leaks in my tires and that everything was fine. I went to the register prepared to cringe at the tab, and that's when they told me the magic words.
No charge.
I was flabbergasted (until then, I didn't know I could be flabbergasted!). No charge? For two hours of work? For telling me my tires wouldn't explode on the freeway during rush hour, causing an accident and a back log so severe that all motorists would silently and not so silently curse me to my dying days? Where's the tip jar? What? You mean you don't expect a tip for doing your job? Holy cowcrap, batman! Am I in an alterna-universe?
LB is the bomb! I still owe them the usual snack offering to make up for their kindness. And be assured that if and when my circle and I need any type of auto work related to tires, we'll be going to Lex Brodie's.
With Motor Supply not supplying anymore, I needed to find myself a new place to get my car fixed. So off to Lex Brodie's I went.
I needed 2 things looked at: brakes and fan belt. I asked the guy for a time estimate, and he told me a couple of hours. Okay, so I went home to wait.
And waited, and waited and waited. 4 hours later I called them up to check in on my car. Oh it's done, they said, they just haven't processed the paperwork. That's when they started to finalize things so I could pick up my car.
They guy who was checking up on my car told me that he saw no problems with my brakes or fan belt, so I described to him (again) what I thought was wrong with my brakes. He said he'd try again and call me back. 15 minutes later he said he still couldn't reproduce my problem, but if I'd like I could come in later and show the guys what I was talking about. But other than that my car was ready for pick up.
I went in to pick up my car... and lo and behold... $0! Not even a labor charge! Awesome! I decided against driving with the guys. As long as my car is fine, that's great by me.
$0!!!!
I was in HI on vacation and acquired a flat with the rental car. These guys were honest, fast and professional. Didn't even charge me a dime for the great service. Highly recommended.
This tire store doesn't carry tires for my '70 vw bug. But...but...they sell tires for a living! Nooooooo!! At least the guy was helpful and nice.
