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Le Pavillon Hotel
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22 reviews for Le Pavillon Hotel
An awesome hotel with great charm and lots of nice amenities. My mom and I stayed here for five nights and had a wonderful time. The hotel was built in 1907 and has an old world look to it. The lobby is quite grand, with plenty of chandeliers and antique looking furniture. I was especially amused that the gas lamps on the coffee tables had hurricane lamps on them that said "Home Sweet Home."
The rooms are kind of small, but definitely had everything we needed. The staff is one of the things that makes this place shine. The front desk people recognized us and chatted with us when we came in each night. The concierge gave spot on recommendations for restaurants and was very helpful in getting us local information. There was an air of pleasant helpfulness that we got from everyone that worked there.
You need to check out the rooftop pool - we got to see a storm coming in from over the river from the roof one evening while drinking wine, and it was amazing.
Lastly, the nightly PB&J is a real treat. A great story and a nice snack when you're coming back from drinking. Or for taking up to your room for breakfast.
For location, Le Pavillon is a shortish walk from Bourbon Street. We could have been a little closer, but the hotel is near the Charles St street car, and not too far of a walk from lots of cool sites.
We scored the room for a great price on hotwire. I'd totally go back!
As a local, I had never stayed overnight at Le Pavillion. I had visited relatives before in their rooms, but had never been a paying guest. Last weekend, my husband and I wanted to stay the night in an elegant Downtown hotel, so I picked Le Pavillion after getting a good price from Expedia. The downstairs lobby and restaurant are lovely, but I was not impressed with any other aspect of the hotel (other than Peanut Butter Jelly Time at 10pm. And no, that's not the official name).
Our room felt smaller due to the giant armoire in the room that holds the television and $3 Toblerones. Now I know why they don't give you that perspective in their photos on the hotel's website. The shower made no sense at all. There's only half of a glass door that opens/closes to allow access to the shower. Even with the water tension down and the shower head moved, the floor got all wet. There was a nice oatmeal soap provided for use, but the shampoo was pretty drying. The hallways smelled bad, like sour bad. The rooftop pool was so heavily chlorinated that it also smelled bad, and the hot tub was so smelly that just the steam burned my eyes. More about the pool later.
We had drinks in the lounge and the bartender was sooooo obnoxious. Maybe tourists fall for that "New Orleans character" shtick, but GAWD DAMN, she irritated me. She was so loud, it made her irritating voice so much more intolerable. There was a guy in his bath robe sitting at the bar which added to the not-so-romantic mood. My husband did say she made a decent Tom Collins, but it tasted too "lemonadey". My White Russian with vanilla vodka was pretty good, so kudos for that.
Ok, now back to the pool. During our late night dip, my friend had left her skirt on one of the lounge chairs by the pool while we took a dip in the hot tub, which is in a different area. When she went to the bathroom, she had let a couple in through the door. When she went back to the chair to get her skirt, the couple were having sex on top of her skirt! Needless to say, she left it there. When I called downstairs from the pool phone, no one answered. Complete fail.
Now, Le Pavillion does have noon checkout, which is a plus. I don't find it to be too conveniently located. To get to anything worthwhile, you have to walk to at least Canal Street, which is about an 8 minute walk. Yeah, it's not bad, but that's not "convenient" to me, especially in the hot, humid weather.
In conclusion, if you are a tourist and want to stay in a romanticized New Orleans hotel, but will be out in the city or sleeping most of your stay, Le Pavillion will work for you. The beautiful lobby almost makes up for the tiny rooms. Otherwise, head to Windsor Court or The Roosevelt/Waldorf Astoria for a truly luxurious experience.
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My stay at Le Pavillion was probably the worst hotel stay I have had in some time. I expected a 4-star hotel experience and Le Pavillion definitely did not deliver. I will say that the front desk staff was very nice, as were the bellmen when they were there (there was no bellman when we arrived late for check-in). But, we had several problems during our stay. Each time we complained, the solution was simply to move us to another room. We stayed in four rooms during our four-night stay, which indicates that there is definitely a problem with the hotel.
1. Our first room was dirty. There was garbage on the floor and the bed was full of hair. The bathroom was in serious disrepair and in need of an upgrade. This room reminded me of a Best Western circa 1983.
2. Our second room also had garbage on the floor. The bed was clean, but the bathtub faucet leaked. Housekeeping had left the bath plugged, so the tub was about 1/3 full when we checked into the room. The biggest problem with this room was that at around 7am work started on two of the rooms down the hall. It was extremely loud with workmen with radios going by about every 15 minutes and doors slamming literally about every 30 seconds.
3. The third room, apparently an upgrade to deluxe, seemed that it would be OK. Though this was supposed to be a deluxe room, it was still not up to par with really any of the other high-end hotels where I've stayed. The housekeeping staff is very sloppy, leaving dust on everything. And, the bathroom door in this room stuck, which meant that almost every time my husband used the bathroom he had to jiggle the door for about 20 seconds before being able to exit the room. We were happy enough with this room, until 3am when the neighbors returned from their night of partying and started having a screaming fit, slamming doors and throwing things against the walls. After about an hour of this, I called to complain and was told that the staff already knew about the problem. If this were happening next door to my house, I would have called the police with a report of potential domestic violence. But, the hotel was apparently unequipped to deal with this kind of disturbance, and so let it continue. After I called to complain the woman next door kicked the man out and we finally had some peace...until 10am when she called her husband on the phone and started in again. When I called to complain I was told that a manager would address the issue right away. An hour later when I went downstairs to talk to the manager in person, she was completely unaware that the problem had resumed. This seems like a pretty serious issue to have overlooked. I can't believe the hotel let this kind of behavior continue and did not evict these people.
4. I related this entire story to the manager, and was moved (yet again!) to a suite, room 830. We did recognize this as a very nice gesture in order to compensate for the problems we'd encountered. To be honest, however, I was told this was the largest, nicest suite in the hotel and I was extremely surprised that a hotel of this caliber would not have a better room than suite 830. The suite was quiet, which was really what we were hoping for. We spent two nights in the suite and thought it was fine. But, I would much rather have gotten my money back after the first night and moved to another hotel.
The hot water in 830 is problematic. My husband and I both took cold showers our first night. Again, the bathrooms remind me of a Best Western. I can't believe that this hotel could convince someone to pay for the bath service to take a bath in those nasty bathrooms. The room with the king bed was small. And, the TV in the king bedroom turned itself on. I have no idea what could have happened, but it turned on by itself. Most of the towels are frayed and worn. And, those bedspreads really need to go. They are stained and disgusting. I don't know that I've stayed at any high-end hotel in the past 10 years that still uses bedspreads like that. Seems very unsanitary.
On the plus side, if I played the piano I would have enjoyed having one in the suite. My husband liked the large, flat-screen TV. The turn-down service was very nice, though I am quite confused by which rooms actually receive the service. We were not offered turn-down service for our first two nights. Only once we moved to the suite did we get the service. This seems exceptionally inconsistent, which I believe reflects badly on the hotel.
Again, we do recognize the effort to make our stay more pleasant by moving us to a suite. But, this hotel needs some serious renovation and the staff (particularly the cleaning staff) needs to be trained to pick up the garbage (even if they don't vacuum), dust the phones in the bathrooms, and ensure there is no hair in the beds.
We stayed for 8 nights, just for vacation. The service was outstanding! Our first room was near water pipes that made noise and kept us up all night, but they changed our room at our request with nary an objection, and they even moved our stuff for us while we were out sightseeing. The new room was fine. We loved the hot chocolate and peanut-butter-and-jelly sandwiches in the lobby late at night. The Sunday Jazz Brunch was very disappointing: the "jazz" was a pianist/singer who was not very good, the food was mediocre to bad and the price was high. The location was pretty good for access to the French Quarter, the St Charles Street streetcar to the Garden District and the Zoo, and to the riverfront and Convention Center area, but there are other nice hotels even a little closer. The price, however, on Expedia, was very good.
BEAUTIFUL hotel! Seriously, super gorgeous. I booked this room off of http://bookit.com, and got a rate of $99. I'm not sure how much it "really" goes for, but let's just say, it's more than the price tag that I paid for!
All of the hotel staff was super friendly, the hotel in itself was immaculate, and the rooftop pool is amazing! The room itself was super nice, clean, and homey. I looooved the bathroom! Amazing.
Don't be shy to go down for their infamous peanut butter and jelly hour from 10PM to 11PM. As for me, I didn't partake in the event (I HATE peanut butter!), as there was Peanut Butter IN the jelly. ICK! My friend that was with me dove in and indulged himself, and told me that I was missing out (really I was, but ewww, peanut butter!).
Will be back for sure!!
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What a beautiful Hotel!! The staff was exquisite. Nice size room and clean...I had read other reviews about rooms not being clean so I checked the bed as soon as we got there and it was clean and you could bounce a quarter on it!!
Great for the kiddies too...they were given a cute coloring pack upon arrival and devoured the PB&J sammies at 10pm!!
Also, if you book online, try the run of the house rate...$99 then you can upgrade to a king for just $20 more...that's what we did and it turned out great!!
Le Pavillon has its charm, but then again, charm can only take you so far. The reviews on Trip Advisor that talk about the place being old and dingy are not entirely off the mark. Conversely, if you aren't looking for the clinically minimalist design of the W, but rather some old school charm, you probably won't be disappointed.
Upon arrival, we were greeted with a million facets of light radiating off the crystal chandeliers, juxtaposed with the smell of grandmas. Talk about a statement. The place oozes old-school Southern opulence, but also has tinges of just plain old. Not going to lie, the paintings on the walls and the creaky sounds all make this a great place for ghost hunters - it all feels like the inspiration for the Disney Haunted Mansion. Not to mention that our running toilet seems to flush sporadically in the night - I think a ghost is haunting our bathroom, if you ask me.
Our room was oddly upgraded to a 2 queen room (what did my husband and I need an extra bed for?) which apparently had extra space. Fine. Come to find out that the hotel pool is being painted (which no one told us) so we think that the upgrade was meant to cover that up. They offered us the pool at the Homewood Suites next door, but that was a severe downgrade given that it was A) indoors and B) across the street.
PB and J bar is kitschy - I actually hate PBJ, so not my thing, but a cute touch. The hot chocolate was all over the table and table cloth when I got down to the bar, and the mess (coupled with the heat) turned me off. Room service was actually tasty, despite the price, but then again, when is room service not expensive. Gumbo was flavorful, and the oysters in my po-boy were crispy and delicious. If you are stuck in the hotel, you could do a lot worse for a comforting meal.
If you are a stickler for cleanliness, you may want to skip this place. There was still small trash on the floor of our room, and hair on the bathroom tiles. The entire room looks like a holdover from the early 90s pretending to be the early 1820's. Maybe that was the last time the place was properly cleaned.
All in all, I can't say that we are having a horrible time here, but we certainly won't come back. I was at the Intercontinental last time, and despite the much higher price tag for the room, it was a huge value over this place.
You can't go wrong here. It's beautiful and elegant and so comfortable.
I visited New Orleans for the first time in April and I stayed in this hotel for a week. I pulled up in my rented PT Cruiser (fancy, right?) and I was greeted by a doorman in coat tails and a top hat who was so nice and welcoming. The staff was a delight. I felt right at home.
The rooftop pool and spa were fantastic. I took a late night dip and after feeling that the pool wasn't warm enough, I called down and they turned up the temperature for me.
Whenever I called down for my car to come up to the front, the operator always greeted me with "Ms. B---, how may I help you?" Kind of felt like a queen.
The late night peanut butter and jelly sandwiches were perfect after walking in the lobby from a late night of drinking and partying on Bourbon Street.
The gym that is also located on the roof is great! Nice pieces of equipment, fresh fruit and water is in the gym for free too.
When I go back to visit NoLa, I will definetely be staying here.
Great service at this hotel. They have that we will do anything to please you kinda attitude. They also have a very cute french decor. The bar is a good quiet place for a drink- but if your looking for trendy clubber atmosphere this is not the place.
I stayed here for the Jazz Festival and Bruce Springsteen was staying here too to preform the next day at the festival. I didn't know he was going to be there and didn't recognize him but we got to meet him because he was hanging out in the bar.
Very nice traditional hotel. Very friendly. Nice guest crowd. Knowledgable and attentive staff. The housekeeping manager made a special trip downstairs to get apples for our kids as we were leaving the hotel. He was a sweet kind man. PB&J (and bagels and cream cheese) at 10PM was an anticipated treat. Rooftop pool was nice with panoramic views. We only stayed one night but were quite satisfied. It's not quite a full 5-star property and experience, but yelp doesn't offer a 4-1/2 star rating choice. If you expect a full 5 experience, you might be a little disappointed. Expect 4 and you will be very pleased. We would happily stay here again.
BTW--have no fear about cleanliness. Our room wash fresh and sparkled. Also, location is in Arts/Warehouse District which has plenty to offer as an alternative to the adjoining French Quarter.
At its convenient downtown location, this elegant hotel is within walking distance of both the Superdome and the French Quarter. It is a member of the Leading Hotels of the World and, in 1991, was
placed on the National Register of Historic Places. During a recent
weekend in New Orleans, I got an excellent price for my two nights
here on http://hotwire.com.
I checked in late after an all day flight from California and was delighted with their tradition of serving freshly made peanut butter and jelly sandwiches, ice cold milk and hot chocolate in the lobby from
10P to 11P! After my lovely snack, I headed for Le Gallery, a beautiful bar where I had two perfect Sazeracs, my favorite New Orleans cocktail.
My room was very nice, a little small but, then, I did not choose one of the junior suites shown on their website. The bathroom was elegant and the furnishings and linens in the room were lovely.
Parking, of course, is expensive. I used the hotel valet. I imagine it
would be very difficult to find street parking in that area.
All staff I encountered were very attentive and what one would expect
from a Leading Hotel of the World.
This hotel is one of the best I have ever stayed at.
The hotel its self was very nice. Plus the staff was great.
The boyfriend was spending the semester in Biloxi (designing and rebuilding post Katrina) so we met in NOLA and stayed here for the weekend. Everything was perfect from the service we got, our room, the food, etc.
One of the best things about the hotel is the PBJ and hot chocolate bar they have at night. It was a great way to end the day. It was not really a social gathering as much as a fun way to end the day.
It was hard to look out our window and see the dome and know what happened 2 years before but the it is great knowing how the city has rebuilt itself.
I know that the next time I am in NOLA (and I will go back!) I will stay here.
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We got an insanely amazing deal on Hotwire. Airfare from San Francisco + 2 nights here for only $335! We checked the website and knew it was a little fancy schmancy but when we got there we were absolutely floored. I've stayed at trendy upscale hotels before but never an old school classy European one and I LOVED LOVED LOVED it.
The lobby was gorgeous and the staff was very friendly and accommodating. The room was a nice size but the bathroom could've used a little work. I almost yanked the faucet out by accident.
Of course there's the PB+J at 10pm. I thought it would just be pre-made sandwiches on a tray but it was a lot more elaborate with different kinds of jams and peanut butters. Very impressive!
Also they had a good selection of newspapers delivered to you in the morning. Not just USA Today but they also had WSJ and NYT. =)
I liked the location a lot. It was away from the French Quarter but not too far away. The only pain is when you're stumbling back drunk and it seems like it's forever away.
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confession: i'm a wannabe vampire.
i guess that's why i was so butt-crazy over le pavillon-- you see the same sensually dangerous aesthetic, french influence, and romantic decadence of the depiction of NOLA in "interview with a vampire". there is a perfect balance between old-world opulence in fit and finish with modern amenities. the rooftop deck and pool area are simply breathtaking. if i were to see this place when i was 5 years old, i'd be planning my wedding around this location.
because the SO is a hotelier and is often required to travel to nawlins, this is our first choice outside of her family of hotels. being so comfortably close to the convention area while being able to break free from the work pack (read: heterosexual middle management men) is important to us. it's also located within walking distance to many NOLA attractions like the french quarter (bourbon st, jackson square, etc), the cemeteries (aka "cities of the dead"), architecture-rich streets, famous filming locations, AWESOME RESTAURANTS, etc.
so with that said, in the fashion of interview with the vampire's kirsten dunst's character claudia: "it's time we were on our way. i'm hungry, and the city awaits"!
have fun, kiddies!
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We found genuine hospitality here. Everyone we met: Mr. Eschete the manager (thank you for everything), Wayne the waiter (you were right about grilled oysters), Justin the concierge (thank you for the restaurant recs and the book retrieval), Louis the bellman (thank you for the wheelchair), and Albert the doorman (thank you for the taxis) were accommodating, informative and kind.
The lobby is beautiful. PB & Js with scorch level hot chocolate at night can't be beat. However, do not come with the expectation that the rooms are as opulent as the lobby. There is some tweaking that needs to happen--but if you're personally treated like royalty, does peeling paint at the baseboard, imperfect bathroom grouting really matter. I don't think so.
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A great, old hotel in a great location, right between the Garden District and the Quarter and a block from the streetcar.
The small touches set this place apart: midnight snacks of PB&J, milk, and hot chocolate served up in the lobby every night; the way the mirror above the sink doesn't fog up (amazing!); a rooftop pool with greek revival statues; and a really great and friendly staff.
The whole place oozes with old school classiness. I got a kick out of the old photos of the hotel hanging in the stairwells. There are also some pretty unique antique pieces near the elevators on every floor.
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This is the best hotel I have ever stayed at! It has an old school charm that throws you back to the last century. They have a great brunch every morning that fills you to the top with omelets made to order! If you miss breakfast, no worries, they have a great pasta buffet with more than just pasta for lunch!
Friendliest staff you can ever meet! I will stay here on every return trip to NOLA! Oh yeah, when you wake up to visit the city in the morning, have the bald guy in the front with the top hat hail you a cab, he can whistle like a champ!
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The most amazing hotel experience.
It seems like they regularly have those hotel stays+flight deals through Orbitz or Travelocity, which is how we got to stay at this great hotel for our 4-night, 5-day spring break trip.
We got to NOLA early and because our room wasn't ready, they gave us a room with TWO queen beds instead of one. The bellhop was quite friendly AND to top that, quite cute and gave us a little tour of our huge room when he took our luggage to our room.
The hotel lobby, I have to say, is absolutely gorgeous. There is a chandelier and a restaurant that you can peek into. One of the best things about this hotel is they have peanut butter and jelly sandwiches every night at 10pm. Everyone's supposed to come in their jammies and enjoy what the chef had prepared, which included the sandwiches as well as hot chocolate, orange juice with bananas, fresh fruits, etc. Our chef was named Mark and we had a pleasant conversation with him about his family and jazz bar recommendations.
The service is impeccable and the hotel itself is gorgeous. It's about a 5-10 minute walk from the French Quarter and it's a little dark along the way, but the only hassling we ever had to experience was on Bourbon Street. Don't hesitate to stay here just because it's not in the Quarter--I assure you, it's all worth it.
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One of the best hotels in New Orleans. Normally, if you're traveling off peak, you can get an excellent rate at this hotel. Although not located in the French Quarter, it's a very walkable distance away. This is both good and bad. Good in that you're not in the middle of the mess, so nights are pleasant and quiet. Bad in that, if you're messed up, the walk will feel like an eternity.
The view from the rooftop is beautiful, and the entire place has a certain unique chic to it that is as inoffensive as the Ritz is offensive. FYI- The entire hotel is non-smoking, and there is free PB&J and hot chocolate at 10-11pm every night.
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We had a recent stay here for a little romantic getaway and it was very nice. I have stayed at the Ritz and other fine hotels in the city but as a local this one had charm (and ghosts!) i love the nightly PB & Js and the breakfast was amazing. very charming and very NOLA
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Overall, my stay here was good. However, I had some frustrations with the hotel. 1) The location, while only a ten minute walk to the French Quarter, felt a bit remote. When we arrived to the hotel at around midnight, the person at the front desk told us that the closest place to get a snack was a 7 block walk (we were way too exhausted for that) so we ordered room service. I wish there was a snack shop or a vending machine or something because room service was simply too expensive and too much food for what we were looking for 2) We ordered pizza from room service and a small frozen pizza ended up costing $20! I know that room service is expensive in general but that is definitely heftier than most. 3) There were no fitted sheets on the bed. I woke up in the middle of the night and noticed that my boyfriend and I were sleeping directly on the mattress! I really don't understand why they don't have fitted sheets (it's not like it's an exuberant cost or anything!). 4) The AC unit in the room was not adjustable so it was either freezing in the room or really hot (when we turned the AC off)
I thought the hotel was beautiful and the rooms were very aesthetically pleasing, I just felt a few seemingly obvious details were overlooked. The service was generally good (though we did have a bad run-in with the housekeeping manager...which was soon thereafter remedied with a discussion with the GM, very professional and nice guy) and the fitness center and rooftop pool are quite nice amenities.
the decor: amazing. the service: just plain fabulous. staying here was like taking a mini vacation even though i had to work! surprisingly enough, it was considerably under $200/night. the hotel staff takes absolute care of you. valet parking, speedy room service, accomodating front desk. if youre ever in new orleans, stay here and enjoy the decadence and hospitality
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