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Lakeshore Clinic
Rating Details »
- By Appointment Only:
- No
5 reviews for Lakeshore Clinic
I was impressed by how courteous the customer service was when I called in for an appointment. They were able to get me in last minute, on a Friday. I chose to go to Lakeshore because it is within walking distance to my house.
When I arrived they had me fill out the paperwork, and I was received promptly. Dr. Eckert was nice and very thorough. I was having a lot of sinus pain and was disappointed that he told me there was nothing that could be done because he thought it seemed to be a viral infection.
While I was bummed that I couldn't really be treated for what was going on, I appreciated his honesty and that he didn't just try to write a prescription to shut me up. He suggested I take alleve and rest.
This is definitely a clinic, and it seemed kind of crazy when I arrived. If you need to get in somewhere last minute though, I would suggest this place, as I had a good first time experience.
I agree with Michelle K. regarding Dr. Platz, if it weren't for her I would most likely be going elsewhere even though the clinic is 5 minutes away.
I did have less than positive experiences with Dr. Eckert and Leonardo.
Two examples: I brought my daughter in when she was about 8 years old for allergies and Dr Eckert asked if we had animals, for which my (emotional) daughter replied yes and went on about her beloved cat. He coldly suggested we consider not getting any more animals after "that cat" was dead. Wha...?
Then when my daughter was about 12, Dr. Leonardo suggested (in front her) that I put her on birth control being she "looked a lot older" than she actually was. I tried immediately changing the subject while I walked behind my daughter giving the Dr. "the eye" while waving my arms and shaking my head no, to which she just ignored me and carried on about it acting like I just one of those mothers who "doesn't get it". I was so taken aback and my daughter was pretty weirded out by it. Like somehow I don't know my daughter or what's best for her and need to be educated, uh no, I'm her mother and if you want to suggest something insane like that you can respect my position and say it discreetly, thank you. My husband was so p*ssed when I told him about it and said he would write her up for trying to cram her own agenda. It took me a long time to return after that but I finally decided to give them another try myself for convenience sake.
Sooo, other than that I would suggest Dr. Higgenbotham and PA Kosnik who is also very good.
I've never really had any problems. It took me a while to find a doctor / nurse combo I really like, but once I found them it was great. Dr Platz has been amazing to me and her nurse is just the best. I've dealt with waiting and whatnot, but that's every dr's office I've ever been to. Heh, I hope the previous reviewer never needs to visit an ER :)
Anyway - I'm gonna give my props. Everything's been professional and they've been able accomidate me over the phone when I don't have money for a copay or needed coupons for a name brand drug. And when I needed to come in at last notice, someone's always been able to see me without an appointment.
I think it's hard to find a dr you connect to, but with many choices here, it's likely you'll find yours here too.
I tried to submit the review with zero stars but that's not an option.
This clinic is a total joke.They're unorganized to the point that I can't tell if they have my medical records or not and every time I call to check I get a different answer. I am consistently billed incorrectly and I've learned to ALWAYS ask for a receipt and keep it for at least 6 months to prove that you've already paid.
My doctor, Dr. Sally Esser, is completely useless to me and now I just use her for referrals to specialists. So many times I've come to her with a health concern and she's told me I have nothing to worry about, yet the problem persists so I'll see a specialist who can diagnose me immediately and offer treatment options. The worst was when I was having heart issues for YEARS (in my teens, no less) and she told me it was stress. I saw a cardiologist who identified a disease and immediately prescribed medication and scheduled surgery. Problem solved. She has no recollection of my health status during my regular visits which leads me to believe she doesn't bother reviewing my chart before coming into the examination room. She's my gyno, too, and since I went to high school with her daughter, that's what she talks about during my pap smears. Never has she asked me about my sexual habits/health/concerns. I am in the process of finding a new doctor and clinic and I actively advise against visiting the clinic or receiving Dr. Esser's care.
The 2 stars are for the front desk staff ONLY.
They were friendly, and knowledgeable.
I waited for 1 hour to see Dr. David for 8 minutes. I had an appointment, sat in the waiting room forever, and then was transferred to the exam room, where I proceeded to wait forever again.
Is this typical M.O. for Doctors? Maybe this is why I never go. Why even make an appointment?
When Dr. David did show up she didn't make any apologies for the wait time. I saw her for something simple - ingrown toenail (I know, gross). She told me she isn't very "good at those"... and wrote me a prescription for some antibiotics and told me to take 12 advil a day for 2 weeks.
2 weeks came and went and my goodness, I was almost 100% healed! I was so excited I ran out and bought a sexy new pair of shoes to wear when I was completely healed. The day before my antibiotics ran out I called her office to see if I could get a refill for maybe 4-5 extra days because it wasn't 100% there yet.
They said Dr. David would call me back - but she didn't.
Her assistant called me and said "Go see a Podiatrist."
I tried to explain to her that I probably only needed a few extra days and she said "Dr. David says go see a Podiatrist."
I hung up - totally pissed off. 3 days later, my toe is now getting worse again, it could have been perfect if she or her staff would have taken the time to listen to me.
I'm going to see the dreaded Podiatrist, I'm scared out of my wit because I hate needles, cutting, surgery, etc... but I am also sick of this stupid problem.
So, thanks for nothing! I won't be going back.