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La Mansion Del Rio Hotel
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Hotel Valencia Riverwalk
- 31 reviews
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- San Antonio, TX
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10 reviews for La Mansion Del Rio Hotel
Stayed there last week for a conference. Very nice, very comfortable. Bonus is the great gym and spa facility across the street at the Watermark.
Great location on the riverwalk and Las Canarias is one of the best, most romantic restaurants in San Antonio.
Stayed here one time because everyone says it the place to stay. It was nice but there are places just as nice for less $$$ with just as good of location. Location is important though. If you go to the river walk...you definitely want to stay on the river walk.
Parking at this hotel is a ripoff. For $250 a night you pay $25 additional for parking when there is a parking structure across the street for like $7 bucks.
I went to this hotel thinking it held the "Omni" reputation. I was sadly mistaken. My brother-in-law had problems with his room not getting cleaned one day and I know for a fact that our room was never vacuumed. If it was, it wasn't thoroughly. The fact that it was on the Riverwalk was not so much impressive considering that other hotels which were much better were also on the Riverwalk.
If you want to pretend you're married, the staff here will be happy to help. At check-in: "Mr. D, Mrs. D, we have you on the 4th floor." The next day at the Watermark Spa across the river: "Mrs. (girlfriend's last name), we have you for a pedi at 1:00." Front desk clerk at checkout, talking to spa: "I have a receipt here from his wife showing that she paid for the services with a MasterCard, but they appeared on her husband's room charges." I guess we looked like we were married... it was easier to just let it slide than correct them.
Apart from the staff trying to marry us singlefolk, we had a great stay. The staff's insistence of knowing your name does come in handy: when the spa wanted to change our appointment times, they were able to track us down at Las Canarias during breakfast. The spa was beautiful and luxurious. Just don't ask how much anything costs so you can enjoy the heart attack when you get the bill. (75 min. hot stone massage: $190... )
You'll get a great rate here if you go to the San Antonio Visitors & Convention Bureau website and register to get the discount codes. With the discount codes, I was able to beat the prices at several lesser hotels on the river.
The rooms are very well appointed. Some have an interior hallway with French doors going out to an exterior hallway/common balcony. Some rooms only have the French doors as an entrance. The buildings used to be a college, which is why the layout can be a little funky. Expect a large LCD TV, bathrobes, minibar, and wired internet connection in your room.
Valet parking is expensive; self parking across the street is about half as much as the valet. The hotel is well situated on the Riverwalk - all the places you'd want to eat and drink are a very short walk away.
While we're still giggling about being referred to as husband and wife, we did enjoy the service that we got from the hotel staff and our stay at the Omni.
I must say, the staff at La Mansion del Rio is top notch.
They are very knowledgable. At 2:30 am, when we stumbled back into the lobby and asked the concierge which pool we could swim in at that hour, he said "Neither. The pools close at 10 pm." Sure enough, there was a large sign next to the downstairs pool that read "The Pool Closes at 10 pm."
They aim to entertain, as well as serve. The concierge regaled us for nearly a minute with a hilarious tale of how the pool would "shock" us, if we swam after hours. What a guy! He'd do almost anything to put a smile on the face of his guests. They are gifted actors, as well. When we returned minutes later wearing swimsuits, both the concierge and the doorman pretended, quite convincingly, not to realize what was about to happen.
They are very quick to respond, and helpful as well. Only 30 seconds after we had jumped in the pool, a very nice man was there, insisting on helping us get out.
They work around the clock. They had no problem bringing beer and champagne poolside at 3 am., and thoughtfully suggested that we get a few club sandwiches as well. After we made enough noise to attract a bachelorette party, and more importantly, the liquor they had in their room, the staff even brought us mixers.
I will almost certainly stay at La Mansion del Rio the next time my only friend that lives in San Antonio gets married.
I always like my stay at the La Mansion. For Riverwalk choices, I think it is the best I have had. The staff is on the ball, attentive without being cloying, the rooms interesting and comfy, and they do this thing for VIPs where they provide turn down service and place a box of worry dolls on your pillow. Can we say, "Thanks for giving me a project for my nieces the next time they visit?" Love it.
If you are planning an event, you will be treated very well by the staff and attended to with top-drawer catering services.
The only concern I have is that the on site parking is too expensive. I use the lot across the street. A bit of a pain, but it's priced better.
Conde Naste Traveler got it wrong when they said La Cantara was the place to stay in San Antonio. The Place to stay is somewhere where you can enjoy the River Walk and The Alamo. I have stayed at both and much prefer Omni's twin River walk hotels over the Westin at La Cantarra.
The staff at both the La Mansion and Watermark are amazingly accommodating. From the moment you arrive you are welcome. They couldn't do more. I found the service to be excellent and La Mansion is a lot less expensive than the Water Mark, but you get to use most of the Watermark's amenities if you are a guest at La Mansion. The gym was amazing for a hotel gym. The Water Mark Spa is world class. Pesca is a great place to eat. Get out of the cold and have your Feliz Navidad and New Year at the Omni hotels on the River Walk.
Or visit any time and order room service 24 hours. The climate is always mild due to the protection that the river bank affords.
This hotel was recently purchased by Omni and had the sleeping rooms redone. The sleeping rooms are nice, kinda funky that you have french doors as your main door and only window in the place. The staff was really freindly and attentive. They could have been more attentive since the hotel was 25% occupied while I was there. The hotel is full of charm and rich with history. It is nice that you can use the facilities at the Watermark hotel which is so nice! The location for this place is great walking distance to the Alamo and right on the river walk.
One of the reasons I love San Antonio. The La Mansion Del Rio Hotel is right on the Riverwalk -- not near or adjacent to, but walk out of your room, down the elevator and out the door close. Great for going out and crawling back after a night enjoying the Riverwalk! The staff is immediately welcoming, and check-in is quick and efficient. The two separate wings are a little bit of a hassle if you have a lot of luggage but they will gladly bring your bags up for you. The decor is a mix of Texas ranch and a guest room at grandma's, but the rooms are clean, large and bright. That took a little getting used to, but twice, our room has opened onto a balcony overlooking the Riverwalk. I thought it would be noisy but it wasn't at all. Las Canarias restaurant is definitely a cut above the usual hotel fare, and room service is great. The pool is smaller than what you'd expect, but you can use the rooftop pool at the Watermark nearby as well as the fabulous "world class" spa, and fitness center. It tends to be pricey, but it's definitely a destination hotel, unlike the disappointing "La Cantera Resort."
right on the river walk. has a very interesting spanish architecture and distinct features. Would highly recommend
