Kroger

This is my favorite Kroger. It is in a super convenient area and near a lot of other great stores as well. I recommend trying their fried chicken. It is juicy and usually freshly made. The employees are always helpful, and no one has ever made me feel unsafe within or outside the store. Their liquor store has a wonderful selection and they have a wide variety of beer inside the main store.

This location is very large that sell food, cloths, and a little of everything in between. The deli meet section has outstanding options, my favorite is Boars Head.

They have some real good internal items like Kroger peach jelly, private selection southern pecan ice cream, and Kroger fresh mixed nuts.

They have the best hush puppies ever made by Southern food company, best lemon cake that like $20 in the bakery department (better than fancy cakes at stand alone bakeries that cost 3 times as much), and more.

Kroger delivery is top notch. Recommend paying for yearly program that comes with free delivery. It comes with two delivery options. I preferred the Kroger option over instacart b/c you had to tip the driver and the bag were less desired than the strong blue Kroger bags.

I don't like that there app logs me out now and it is a challenge to find what you are looking for in the store.

Kudos to there quick store checkout. Love the app that will automatically find coupons for stuff you put in the basket for delivery. I get my gas here as well.

Grocery prices are high enough, but I don't like being accosted by Spectrum when I walk in to buy groceries.

This is not a very well run store. They are out of many things and some of the products are not fresh. It will be nice to see Publix come to town. They have beautiful well run stores.

The online application for shipping is a major failure after adding 8 items that the application assures the customer is available in limited quantities for shipping only after spending over an hour locating items supposedly in stock it removes everything when you try to pay for it at the end of the transaction blaming high demand.

Major waste of time and will not endanger my family by having to go to a store that is out of stock of items other retailers can carry on a regular basis. Kroger hire a new development company to fix your wasteful shopping application. Major failure and increases people to people contact by refusing to ship items in demand to house bound customers.

Easy access in and out with 18 pumps makes this a nice spot to get gas!!

Always a friendly person inside the booth with pop, ice or smokes and lottery tickets to purchase if needed.

NOTE: This review is based on my visit on December 16th, 2017.

This used to be one of my favorite Kroger stores, and with it being close to my home, I'll continue to use it. But more and more, with each visit, I'm reminded of why I hate grocery shopping and why such services as ClickIt or Shipt are so popular. It saves the customer from Dante's 9 circles of Hell, but whereas Dante had Virgil as his guide, I had only what little remained of my sanity after over an hour of shopping for very few items but a lot of wandering.

I've shopped this Kroger since before its' super store days. I was excited when - during the last major remodel - they expanded the deli and bakery and Kosher sections, adding a sushi station as well as a cheese shop. I was thrilled they were taking natural products more seriously, giving them their own refrigeration units and shelf space. It made it easier for those shopping natural and/or organic only. And if the only dairy I needed was a dozen eggs, I could grab them up there and not have to trudge back to the official dairy area.

That's changed. I haven't been there in a few months, preferring to use Shipt and Amazon Pantry, but the sales were too tempting. I arrived at 8 am - still very few shoppers which I prefer because I hate shopping anyway. And I left well after 9 am after shopping for roughly 20 dedicated items all from specific but basic areas: produce, meats, dairy, frozen.

The natural area is now kitchen gadgets and such. I unexpectedly found yogurt in a new aisle more center of the store instead of along the back wall in dairy (the selection felt sparse brand-wise). I looked for canned black eye peas (for this upcoming New Years) with the other beans such as pinto...and found them neatly stacked with baked beans. The natural breakfast burritos I found crammed into freezer shelves with the regular ones. The natural products I did run across are now mixed in with regular items, and I was told by a friend just today that her Kroger has done the same. If true, this is frustrating for those seeking natural or organic (I purchase if the price is right) because instead of a few items to sort thru, you're dealing with dozens of brands.

As large as the store is, once you maneuver the outer edges of produce/cheese/deli/meats it feels almost claustrophobic. Add yourself, a couple of other shoppers, a stock person and maybe a Click It shopper and an aisle seems to close in on you. While the signage is clear and readable, I think the frustration lies in yet another do-over. You go to where something used to be, only to find that aisle is elsewhere. I gave up on a couple of things on my list; I was tired of wandering. I also noted that per signage, there are roughly 58 aisles! I doubt I'll ever see them all!

I'll give this Kroger credit. I like the butcher counter (similar to Lucky's) where meats and seafoods can be weighed out. The deli has a wide selection from Kosher to Italian to American cuisine. The fried chicken is a delight. The sushi I've bought in the past is always fresh. I love the cheese shop. And it's a pleasure that I'm seeing cuts of meat such as oxtail, as well as lamb chops and lamb shanks (other than at Easter). It moves them into the 21st century and gives a customer a choice in expanding beyond the usual.

It's nice to find something like oxtails without going to a specialty store. But is it worth it when you can't make a quick trip in this Kroger because you need a GPS or a map to find everything on your list?

At least I wasn't alone. There were a lot of lost looking people, mumbling to themselves - as was I - such things as "Well it used to be here." Age, gender, race - it didn't matter.

I'm sure I'll return, and will be ready for the adventure. My fear? They'll readjust the aisles yet again, leaving me to drop to my knees while screaming Darth Vader's notorious "Noooooooooooooooooooo!"

Kroger wake up -
We were not impressed with the must have digital coupon required for the listed 3 day sale in the store on Northern toilet paper.
First went to the website looking for the coupon no where to be found in 267 online coupon list. then loaded the app, then tried to create an account that matches my tried and true Kroger card. Failed. While I was doing this my elderly mother wondered off not realizing we could not get the listed sale price as advertised.


Note:
The digital coupons discriminate against the poor and elderly IMO.

I am able to use Michaels and Target phone apps with no issues. Spent over 30 minutes trying to get a digital coupon for one product on sale for 3 days only. That cost me time for "0" results.

If we have to spend more than 5 minutes to figure out your coupon system you have lost your audience (loyalty card is not enough?) if you cannot have a sale everyone can participate in, then it should be cancelled.

So glad the Yelp app is available to voice a consumer opinion.

I am so glad there are many other places to shop. HEB, Trader Joe's, Aldi, Walmart, , and many more.

When this location at McMahan Plaza was first remodeled it was awesome! My favorite Kroger is the Highland Kroger but sometimes this one is more convenient and less busy and with the remodel- it was almost as nice. Recently, however, it has been dirty and unorganized.

Not sure what is happening in this area but my last few trips to this Kroger I have felt a little unsafe. There have been multiple fights in the parking lot, trash all over the place, no shopping carts inside and they were out of many "normal" things I usually buy. I hope it improves soon!

I do prefer this Kroger's Wine and Spirit shop. They have beer on tap and the lady who manages it know a lot about wine.

Back again for my salmon in the easy bag. If you buy fish in the fresh meat area, you can ask them to put it in an easy bag for you. You can tell them to add seasoning, herbs, citrus slices, or butter to it. All at no additional charge. You just put the oven proof bag in the oven when you get home, and that's it. Baking time and temp is on the bag, and depends on the size fish you get. I liked the original foil bag with the viewable window they use to have. Then they switched to some parchment style bag that didn't seal all the way, which let all the steam out. Plus it had no viewable window. It never cooked the meat correctly. So I was happy to find out they replaced their easy oven bags again. I really like the new bags. They look like paper bags but are oven proof, and they have the viewable window. The meat comes out cooked perfectly.
I was also surprised with the organic produce area. I actually left the store with several bags of organic produce, and didn't feel stressed about the cost. They had many organic produce on sale this time, and everything looked fresh. It was a good visit.

This Kroger is the pits and management does not care. Most of the time I cannot find a cart inside of the building. U can't walk in and find non-organic milk in the front of the store. The aisles are way too narrow, as well. They renovated the store, then renovated it again adding more organic foods. They are catering to people who use more costly organic foods which are in the minority. Kroger has become more greedy and simply does not care about their customers. If u talk to a manager they ignore ur complaints.