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Kmart Stores

2 star rating
based on 36 reviews

Categories:  [Add]

Neighborhood: Wicker Park
1360 N Ashland Ave
(between Bauwans St & Blackhawk St)
Chicago, IL 60622
(773) 292-9400
Nearest Transit:

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36 reviews for Kmart Stores

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Photo of Christine P.

Elite '09

4

93

Christine P.

Chicago, IL

2 star rating
7/5/2009

In a pinch I will go to kmart.  It's pretty dirty and I've never found it particularly cheap. There was actually a live infomercial with knock off sham wows - complete with staged customers.  I swear if I see myself on tv at 4 in the morning I am going to sue.

But they did carry the cystal litter I was looking for and I was able to get in and out pretty quickly and the cashier was helpful enough to credit me for coupons that had fallen off of my items.  There aren't people walking around the store able to help you, but the people at the register are usually decent.

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Photo of Kimberly N.

Elite '09

16

78

Kimberly N.

Chicago, IL

1 star rating
9/21/2009

God, this place is awful.  

Everything they sell is oddly overpriced, ugly, useless, or bad for you.  I'd really have to try hard to find anything I'd actually want to buy.  I'd rather go to Target,,, hell... you'd probably save money taking a cab to target if you lived next to kmart and bought similar crap. Target sells crap and good things--this Kmart just sells crap.

and for those of you excited by the in-store pizza.... my favorite pizza place is JUST down the street, Pizza Metro II.

Just don't go to this Kmart... for any reason... ever.

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Photo of Sarah W.

Elite '09

20

84

Sarah W.

Chicago, IL

1 star rating
9/7/2009

Recently moving two blocks away from this KMart, I was actually sort of psyched for it, just in case there were some of those decorating/new apartment necessities that I would need to buy in a pinch.
I could save some $, right? Wrong. I guess I haven't been to a KMart in a while, but I honestly think Walmart might have passed it in quality level. (And that's saying something).. Combine that with the fact that its actually more expensive than most other similar stores, and there's absolutely zero reason to ever come here again.
Go to Target. Go to Home Depot. Don't waste your time or money here.

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Photo of Lois A.

 

3

110

Lois A.

Chicago, IL

1 star rating
11/15/2009

You'll pay more for things here than you would at a lot of other places, so why would you shop here? I guess if you enjoy waiting in line forever you would want to come here. I'm really glad they FINALLY took down the iron gates that made it impossible to get in and out of this place and made it look like a prison. In the past I would go to this K-Mart and have to thank god I was thin enough to get in only to what? Not find what I needed or find it but leave because I didn't need it bad enough to stand in a 30 minute line of 3 people.

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Photo of Vickie L.

Elite '09

9

194

Vickie L.

Chicago, IL

1 star rating
7/12/2009

Even for a Kmart, this one is pretty much as ghetto as can be.  Things are cheap, but you get what you pay for.  Groceries are about the same price at Jewel.  The only nice stuff is the stuff from Sears, but this particular location devalues all the Sears stuff.  I will go in a pinch for sports bras and nylons when I'm too lazy to hike it to Target.  

There's always a long line in one of their two open check out stands.  There is always someone incredibly weird at one of the front computers too.  In the past, the guard always checked my receipt, now there's never anyone at the guard stand.

If the craving strikes though, I will tough it out and order Little Caesars pizza, but wait outside in my car or go to STaples or Jewel to past the time until I have to go back inside and get my food.

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Photo of Steve A.

 

0

1

Steve A.

Chicago, IL

1 star rating
8/20/2009

I have been a long-time reader of Yelp but have not been motivated to sign up until I visited this K-Mart last night. My partner and I needed some curtain rods, so we ended up here. I am never going back. The customer service is, well, non-existent. I'm not someone who feels entitled and is an asshole customer. I wanted to try on a couple shirts, and no one had a key to the fitting room. It took the employee in the appliances section 3 times (about 10 minutes) to find someone with the key. The woman with the key to the fitting room was listening to her MP3 player and acted like I was wasting her time. Then, my partner went on to try some clothes (after having to find the woman with the key, yet again). After my partner was done, she asked the employee to return her clothes for her and he refused because it was women's clothing. So, my partner did it herself.

There was ONE check-out line, even though there was a long line of customers. When another line was open, a man (who clearly had a developmental disability) walked up and started arguing about something that the KMart employees had no control over. This is not their fault, obviously, that this man was holding up the line. But, when he began walking away, they started laughing and making fun of him even though he could clearly hear them.

Also, when my partner was in the fitting room about 4 employees (including the manager) were standing around cursing and gossiping about other employees. I'm not someone who demands excellent service, but I don't want to feel uncomfortable when I'm spending money and time at a store.

In conclusion, go somewhere else.

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Photo of Geoff H.

 

0

161

Geoff H.

Chicago, IL

4 star rating
9/2/2009

I always kinda forget about K-mart, given all the Targets and such around.  

This particular store is not particularly large, it feels kinda dark (compared to Target, naturally), but in general it's well-organized and neat and tidy (I don't know if I'd say 'clean', but it's not messy).  It also doesn't take ten hours to get around the store or half an hour to get out of the parking lot.  For Wicker/West Town/Ukranian/Humboldt residents, it's a good quick stop for discount store stuff.

I just went here to kinda kill time, and get some cheapo summer polo shirts.  I was pleasantly surprised.

Bonus for a.) being near all kinds of public transportation, b.) having Little Caesar's inside and most importantly, c.) not being a goddamn zoo, unlike Target.

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Photo of Josh V.

Elite '09

56

109

Josh V.

Chicago, IL

3 star rating
4/7/2009

Ah, KMart. It's sort of a necessary evil. It's close to my apartment and they have a lot of stuff that it would otherwise be hard to get without a car, or would cost a lot more. Yet it's a bit ghetto and customer service might as well be a Greek word to the employees. Case in point...

I went to buy a drill (KMart carries Craftsman tools) so I could hang some blinds at my place (as I'm sure the neighbors were tired of seeing me run around in my underwear). The drills there are all kept locked in a cage, so you can hardly even look at the boxes without assistance. I browsed on my own for a bit and picked a couple that looked promising. Then I tried to find someone to help me. I made increasingly larger circles until I ended up clear ACROSS THE STORE and found someone to ask to get me some help. She seemed put out but wandered away, presumably to find a phone.

I went back and waited patiently by the power tools. No one came. Eventually another hapless employee wandered into the area, and I pounced on him. He apparently didn't have a key, so he went to a phone and presumably called someone to help me. Well long story short, after probably 20 minutes of trying to get some damn help with a stupid drill, I got pissed off and left. I wrote KMart a nasty email. They responded that someone from the store would follow up with me. Weeks later I got a call from a manager at the store, who had a $25 gift card for me. That little gift card may be the only thing keeping me from giving them 2 stars (yes, apparently I can be bought...).

Otherwise, their selection of various things are OK:
Health/beauty: good (for discount store stuff, don't expect anything fancy)
Snacks/Drinks/Junk food: good
Real food: poor
Cleaning products: good
Pet supplies: fair
Clothes/shoes: unknown
Electronics: poor
Appliances: they have some, never browsed them
Hardware: fair
Housewares: fair
Toys: fair

Their prices are hit or miss. In some cases they are much cheaper than the Jewel/Osco next door. In other cases, not so much. They're generally cheaper than convenience stores.

Just don't expect much in the way of service. Most of the cashiers barely even talk to you.

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Photo of Michael W.

 

4

25

Michael W.

Chicago, IL

1 star rating
7/17/2009

Even though this is right by my house I avoid it like the plague.  

First, the prices are often higher than the Jewel right next door, even on TOILETRY ITEMS.  I mean, I realize if you want groceries you go to a grocery store.  But typically grocery stores charge higher for things like hair gel and razors than a Wal-mart or Target (at least in my experience).  Not so here.  However, I would be willing to overlook the upcharge if it saves me time by not having to wait in line except for complain number 2 =

ALWAYS a line.  I have not been in here once that I didn't have to wait a good 15 or 20 minutes just to get a 12 pack of sodas or some printer paper.  It doesn't matter what time of day or day of week, there is always but one register open in additon to the customer service desk, and there's always a line of people with stuffed baskets.

The final straw for me was the day I came in here to get a new printer cable.  I'd been carrying a hundred dollar bill for a few days as I hadn't had a chance to break it yet.  I figured that a big box store like K-mart would be able to break it if I made a large enough purchase.  I picked up my printer cable, $30.  I grabbed a 12 pack of sodas and some new pens just to get up to around 40, and headed to the customer service desk.  When I worked retail I remembered we always had to go to customer service to get change for our registers, so I figured I'd skip the middle man and go straight to the largest register.  After ringing me up I offered the lady my legal tender, and she said they couldn't break it.  Not a "we can't do that at this register".  Not "let me call somebody over."  Not a "Hey Lisa, can you see if 10 has enough change for a 50?"  Just a flat out "no."  Seriously?  You're a nationwide retailer and you don't have three 20 dollar bills floating around somewhere in this store?  It's not like I'm trying to buy a Snickers with a Benjamin here.  Anways, I left the merchandise on the counter and walked out.

A couple weeks ago I finally broke down and went back because I always see propane tanks locked up outside as I walk by to Jewel, and I needed a new tank for a cook-out.  After waiting in line at customer service to purchase a tank, I take my receipt to the attendant outside, who informs me they are all out of full tanks.  So I had to go back in and wait in line again to get my refund because someone couldn't be bothered to communicate to the two cashiers working that day not to sell anymore tanks.

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Photo of Kara B.

Elite '09

64

161

Kara B.

Chicago, IL

5 star rating
9/30/2008

I got a progressive scan DVD player that reads DVD-R and DVD-RW (yay pirated movies!!)  here for $27.99 this weekend!! And I replaced last year's K-Mart boots with another pair for $21.99.

This place kicks ass.

Free parking, totally disorganized and random but cheap as hell with some cool stuff to boot. Their customer service blows, but for reasonable stuff in the city you can't go wrong!

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Photo of Luca C.

 

48

95

Luca C.

Chicago, IL

1 star rating
11/12/2008

I generally avoid using the word "Ghetto" as an adjective.  It seems really immature and slightly ignorant.

However, I will waive that rule when talking about this store.  It honestly is super-ghetto.

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Photo of Hollie S.

Elite '09

166

183

Hollie S.

Chicago, IL

2 star rating
6/20/2008

Oh, good Lord. What is going on here? Just about every time I've been here, I've waited in a line as customer after customer argues, complains, tries to get a sale price on something that's SIMILAR to the sale item, but not quite, leaves to go get another ____ because the one they got rang up for less than they thought, whatever. When I get to the register, I swipe my card, take my receipt, and go. I'm not sure what makes it so difficult for them and so easy for me.

As many of you know, I recently got a) a bike, and b) defrauded. These two situations led me to buy a $7 tire air pump at K Mart with my dad's credit card.

K Mart had two kinds of air pumps, and they weren't next to each other. The more expensive one was on an end display with Hannah Montana bicycle helmets. The regular old-fashioned pump was hidden amongst reflectors and such deep in an aisle that seemed oddly dark. There was no price on the shelf or item.

When I got to the line, it was long. But as it turned out, it was just one family, teenaged girls bending over the counter, little kids destroying the magazine display, two adult women arguing the prices of cotton underwear and a pillar candle with the simpleton who was working the register.

When it was finally my turn, the simpleton (we'll just call him Sam) was looking about four inches below my face, and he never seemed to close his mouth. He did everything in slow motion. He sloooooowwwwly took the tire pump, scanned it, and said, "Dayta birmon than day?" ...What?  Instead of saying whatever it was again, he turned the screen towards me and pointed to a cursor flashing in front of "mm/dd/yyyy." Oh! Okay, thank you Koko. I get it now.

So before you can buy anything, they want your birthdate? Are they running some very vague demographics tests? If so, why is age the only factor? I am probably the same age as those women who were arguing over the underwear while their children destroyed the store. I assure you, we are NOT of the same demographic, by any means.

The total came up around $7, which was a relief because of the no-price-on-the-item thing, but then I swiped my dad's credit card. Being the victim of bank account theft is a humbling experience. It means you have to use your parents' credit card to buy a tire pump for your bicycle, and it also means, when it asks for their zip code, you don't know it. I did have a card and envelope from them in the car, so I went out to check it. I memorized it, but probably should have brought it inside with me, in hindsight. By the time I got back, Sam's line was the longest. I tried going to a different line, but there was some kind of issue that required the help of a manager, who of course was MIA. I went back to Sam's line and waited and waited and waited and waited.

I waited so long, that I started to think it was possible I was mixing up the numbers in the zip code and that I had forgotten it. When Sam asked me for my birthdate again (wordlessly again this time), I was worried saying the numbers would throw me off. I didn't even think I was going to get it right, and that the transaction would be declined and that I would have to break the air pump over my knee like Carlos Zambrano.

Luckily that didn't happen, and I walked out behind slow-moving people whose carts set off the alarm. The security guard, who was on his cell phone, just waved them through. Seems like it would have been easier to steal the air pump and face whatever punishment that gets you than to face the slowly-unfolding agony of waiting in Sam's checkout line.

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Photo of Amanda D.

 

5

15

Amanda D.

Chicago, IL

1 star rating
12/10/2008

I have had 2 of the most uncomfortable experiences at this Kmart. ON THE SAME DAY.

1. There was a homeless man sitting outside with a flesh eating disease on his foot. I know this is not the store's fault but it was probably one of the most revolting things i have ever seen in my whole life. Seriously, i saw raw meat.

SAME TRIP about 15 min later....

2. There was a guy arrested for trying to steal an IPOD. Uncomfortable part of this story is that he was resisting arrest and the patrons of the store were letting their kids go check out the scene. There was a 3 year old like 5 feet from this guy. WTF?

5 Minutes later... (when the police arrive) and i am running to the car...
The homeless man with the nasty flesh foot was gone. Coincidence? I don't think so.

So bad. Sooo bad.

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Photo of Jess S.

Elite '09

121

552

Jess S.

Chicago, IL

3 star rating
8/8/2008

This review has nothing to do with the Kmart. It has to do with it being a two minute walk from my house and having cheap shit that I sometimes may need to purchase (quick - I need a lawn chair! gross - need a new shower curtain!).

So yeah everyone's giving it one star because it does suck. Period.

But I'm giving it three because it completes the Milwaukee/Paulina triumverate  - Jewel-Kmart-[Subway/Dunkin].

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Photo of Adrian W.

Elite '09

77

315

Adrian W.

Chicago, IL

5 star rating
1/14/2008

The only reason why this place gets five stars is because they had a Nintendo Wii.

My division director was looking for a Wii and I was in charge to find it.  I called around with my fingers crossed. After twenty minutes I called this Kmart. Within two minutes I had found out they had a Wii and were willing to place it in a dusty crevice. I show up about an hour and a half later -stupid traffic. I get the golden parking spot (first spot outside the store), walk in and notice it is SMALL. Find electronics, got assistance. The dude asked me my name after I asked him if he had the Wii, and he gave it to me. I asked him if I can open it up and he obliged. Gave me no gruff and even told me that they may get a new shipment of Wii's by Friday.
I walked out of this store and saw the security man. I continued walking out as he just stared off into the yonder.

I must'a caught 'em on a good day I guess, but, today's Monday?

(Would I shop here? Fuck no. But today's experience deserves a five stars.)

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Photo of Tracy E.

 

1

3

Tracy E.

Chicago, IL

2 star rating
10/11/2008

I am here about once a week because I live nearby and don't have access to a car most days. I agree with others: you feel kind of depressed and dirty as soon as you walk in. The deals usually aren't that great, either. I usually leave with about 30% of what I went in for because the stuff I wanted was out of stock or just wasn't carried at all. They're the only place in the neighborhood I can easily get to when I need random last minute things like a garden hose or a kiddie pool or a cat scratcher, so I must keep returning.

Things I've said to others about this store:
(On my cell) "I've been here a half hour and no one has abused their kid yet! Oh wait, I spoke too soon."

"I have to run to Kmart for a light bulb so call the police if you haven't heard back from me in an hour."

They've remodeled the store within the last couple years and it's WAY nicer than it used to be, which still isn't saying much.

On the plus side, I've actually encountered lots of nice workers here, unlike lots of other reviewers. I've had many encounters with workers so friendly that I feel like I'm in a small town Wal Mart or something. And if you're in need of office supplies, don't go across the parking lot to Staples because you will probably find it for much cheaper here. Plus, I found my beloved kick ass fake white Christmas tree for super cheap here one year after searching all over the place and finding only newfangled, pre lit, fiber optic overpriced ones everywhere else.

If you must shop here, the clientele is much more pleasant if you come during school hours (one can't threaten to smack one's kid upside their f'ing head when the kid is away in school.)

Oh, how I pray for a Target to open here instead...

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Photo of Timothy M.

 

78

406

Timothy M.

Chicago, IL

1 star rating
1/12/2007

Blue Light Special on assholes, aisles 1-40.

I hate this K-Mart, pretty much more than I ever thought would be possible.  Before encountering K-Marts like this, I never thought they had the potential to inspire such hatred in me.

First off, this place always looks like it has been ransacked like small Icelandic villages after the Vikings took them over.  How can this store be so chronically under-stocked?  Plus, making you feel like a thief when you leave is sure to make people want to come back.

Second, this is a blight on the community.  The parking lot takes up a gigantic portion of land that could be better used.  Adding to the blight is the gigantic scumbag magnet that is Division/Ashland/Milwaukee intersection.  Thank God they are cleaning this area up to make it better.  The parking lot is a giant clusterfuck.

Sadly, there are still jerks that shop here think it's OK to bring a family of 10 in here to scream incessantly and kick random strangers.  Teach the kids some manners!

I don't think I've ever left here and not been furious.

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Photo of Brad C.

Elite '09

51

565

Brad C.

Chicago, IL

3 star rating
5/23/2006

Its Kmart what do you really want? It's dirty, crowded and the workers aren't happy to be there. Only good part is there is a Little Caesars Pizza inside.

They also make you show your receipt when you leave, so it gets backed out at the door to leave.

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Photo of Samantha H.

Elite '09

27

405

Samantha H.

Chicago, IL

1 star rating
3/22/2008

I hate The Big K. For a superstore, their prices are awfully high and they never have what I want anyway.

This location in particular is always disorganized and it's just such a drag going in. I don't know, it's just depressing in there and I feel icky once I'm in. I only ever gone in to get greeting cards and snacks and Christmas lights at the last minute since it's right down the street from my apartment. Other than that, I avoid it like a bad case of crabs.

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Photo of Paul L.

Elite '09

16

168

Paul L.

Chicago, IL

1 star rating
3/23/2007

If I ever wanted to commit suicide, I would just go here for half a day.  I'm sure I would go brain dead and my organs would shut down shortly after.  

Go to Target on Elston, it's worth the hassle.

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Photo of Tom M.

Elite '09

1095

1198

Tom M.

Chicago, IL

1 star rating
10/12/2007

I love Kmart, but this location makes me feel dirty, guilty, and shameful, for some reason.

I think Kmart's are meant for the suburbs and small-town America.

Long live the Kmart's of Duluth, of Eau Claire, of Greeley, et al!!!

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Photo of Jenny L.

 

2

64

Jenny L.

Chicago, IL

2 star rating
12/11/2006

Before I had a car I would shop here because it was within walking distance. The back corner of the store always smelled like urine, which is pretty gross. I'm sure since they modeled it doesn't smell as bad and looks a little cleaner.

They've required you to show your receipt for at least the past 6 years. I'm not really sure what good this does except to frustrate me when I can't remember where I put the receipt.

If I'm desperate or looking for something specific to Kmart I'll stop here, otherwise I'll just drive right by.

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Photo of Katie H.

Elite '09

91

231

Katie H.

Chicago, IL

3 star rating
9/13/2007

Don't come here expecting any help from employees. The people that work here are only here to yell down the PA system at eachother "AISLE 12 CODE ORANGE!" and disappear around corners as you're about to approach them.

You'll eventually find what you need. It'll be cheap in price and low in quality. Meh. I cannot completely dislike this place though because they were the purveyor of dirty cheap foam pirate swords. Yep, I got absolutely wankered on tequila at El Barco and then decided it was time to buy 4 foam swords for myself and my friends. We beat the ever loving crap out of eachother. Thanks K-mart.

Also, have fun reading check-out employee name tags. I once saw one that read "Aquanetta". Like the hairspray.

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Photo of Alicia M.

 

3

27

Alicia M.

Chicago, IL

1 star rating
11/29/2006

I just went inside this Kmart today..they re did the place the layout is horrible everything is all over the damn place.
They have ONE god damn cashier! and their are always those people who go " no its not 4.99 its 2.99"PRICE CHECK
which takes a half hour because NO ONE IS DOING THEIR JOB!.

I had my 2 month old baby who was screaming by the time we finely got to check out. when we left they want your recipt...when did this start?? DO that many people STEAL FROM Kmart???

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Photo of Natalie R.

Elite '09

178

155

Natalie R.

Chicago, IL

3 star rating
5/6/2007

I have a long history with K-Mart. This is my long-winded review of K-Mart in general as well as this store in particular.

Being from Michigan, where K-Mart is headquartered, I remember when K-Mart was THE big box store, first on the block, very clean, with locations just everywhere. We got all of our school clothes at K-Mart, JC Penney, and sometimes Kids'R'Us. It was tops.

I remember when K-Mart got ghetto. My sister worked there and they were scheduling her for three-hour shifts. Dirty clothes, bad stock, gross smells throughout. I worked in the building complex next to K-Mart's when it was trying to fix itself. Picket lines everywhere demanding the new CEO, a greedy motherblanker, go back east with his multi-million dollar salary and disgusting perks so that the people who had worked there for decades and were being fired and had their pensions and 401(k) cleaned out, might recoup some of their life savings. Stores closing down like crazy. I went to one in a suburb of Detroit and I almost lost an arm to a crazed welfare mother when I reached for the last pair of yoga pants in my size. Her leg might have fit into it.

Then the Martha Stewart scandal broke and things really took a dive. From there, K-Mart really could only have just dissolved or improved.

I moved to Chicago from Detroit two years ago and I went into this store for household paper goods since we were at Rainbow getting school uniforms anyway. My initial reaction was a big, internal EWWW. Stock was crappy, overpriced, no employees around to help direct me to what I needed. The one cashier there was the rudest person I'd encountered in a very long time.

Then, happily, the whole Sears merger happened, I think they've improved. This K-Mart in particular (not that it could have gotten any worse.) I went to price out some new appliances and the entire store has been redone. Clean, bright, several employees on hand. The store was packed with product, the layout was good. If I'd needed something else, I'm sure I would have found it.

There is a Little Caesars station there which couldn't make me happier. I know a lot of people think Little Caesars sucks, but I love it. It tastes like home and I have a serious addiction to Crazy Bread.

Anyway, a year ago I'd have given this store a negative star rating, but this year I will give it a three. I didn't actually purchase anything or go anywhere but the appliance section, so I don't know if the checkout experience has also improved.

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Photo of Jason L.

 

60

448

Jason L.

Charlotte, NC

3 star rating
2/3/2007

Actually this is a Big K.  Without a Walgreens or decent hardware store nearby, it got me out of a bind on more than one occasion.  They have Martha Stewart dishware and Fruit of the Loom boxers.  And I can't remember what for, but I must've bought ten extension cords here.

It's definitely nicer than some of the other Kmarts.  And it's right next to Jewel, so you can hop in here to grab some duct tape and pliers and then stop next door to shop for perishables.  All in the same parking lot and just a few steps away from the Division Blue Line stop.

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Photo of Kyle S.

 

1

22

Kyle S.

Chicago, IL

1 star rating
1/12/2007

Big box sucks generally.  However, this one sucks more than the rest.

OK, I understand that changes in the supply of consumer goods basically makes these stores the only kind profitable.  Fine.  The parking lot really sucks the energy out of the neighborhood, as said below.  Well, alright, comes with the territory of a big box.  The lines are incredibly long, too.

I mainly take issue with the fact that they didn't have sponges.

Now how on earth can you have such a huge store and not have sponges in stock?

Also, it sometimes appears as if they've let wild animals run loose and just throw crap everywhere.

Has anybody else noticed that the young professionals get less scrutiny from the receipt checkers than the minority families?

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Photo of O.G. E.

 

1

47

O.G. E.

Chicago, IL

1 star rating
10/24/2008

Ghetto-mart!!!  Seriously close down this dump. What the hell is going on here? I was there tonight around  8ish - park my car and as soon as i stepped out. 10 ghetto punk were running past me - chasing who knows who - for who knows what - for who knows what for. I stepped backed in and drove to Target. Actually i had to go back home change and showered . Basically i thought i was being car jack/robbed/beating-up/raped. STAY AWAY...especially after dark. Ghetto-mart i hate you!!!

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Photo of Rhonda W.

 

0

16

Rhonda W.

Chicago, IL

1 star rating
5/7/2008

It's always a total mess in Ghetto K.  They never usually have what I need.  None of the associates give a crap about anything or anyone.  Most people I have come in contact with there are rude.  I only go there because it's close and only if it's something basic that I need.  And I agree with Tom M.  for some reason, I always do feel a little dirty and ashamed walking in there.  A guilt comes over me like I know I should have just gotten in the car and driven to Target to spare myself from the disappointment that is K Mart.

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Elite '09

229

713

molly c.

Brooklyn, NY

1 star rating
1/12/2007

this is pretty much the worst kmart in the known universe. how can your store, your ENTIRE store be out of tampons?

no excuses, kmart. no excuses.

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28

116

Diana R.

Chicago, IL

2 star rating
1/12/2007

I'm really not to fond of Kmarts just because they look so dim when you're in there.  I had to go there today to get some detergent just because the detergent and household products are a tad cheaper at Kmart instead of Target.... Plus they always have some great household sales going on.  

Anyway I didn't really have an issue until check out time.  They only had ONE cashier working there and the line was pretty long.  First there was some lady giving her crap because something she purchased should have been cheaper than what was rung up for.  The cashier told her to go to customer service and they'll resolve the issue.  The lady wasn't having it she was cussing up a storm...... ANNOYING!!!! Second the cashier didn't have change so she kept asking people if they had loose change so she can give them dollars this took another 10min out of my time waiting to get checked out.  So finally I'm done ready to leave..... Oh what was I thinking???? HELLO let's have some other associate check my receipt before I can leave..... I couldn't find it and when I did he just placed an X on the darn thing.... didn't even look at it.  So I'm out ready to get in my car..... Oops can't seem to get the cart out so I can go to my car..... THEY DON'T LET YOU TAKE THE CART TO YOUR CAR!!!!!! WTF I had to carry all this heavy crap to my car because I didn't want to leave it there while I pull up my car so someone could steal it.  

ANNOYING ANNOYING ANNOYING!

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0

41

lori m.

Chicago, IL

1 star rating
5/6/2009

I HATE this store!!  I was in once years ago and it was SO depressing I vowed never to go back.  Until I saw double coupon days.  The first time it worked out ok because I only had two coupons.  A couple of days ago I went with maybe 7 diferent coupons for very common products.  Their prices were TERRIBLE compared to Walgreens, CVS and Target. And they only had two of the common , well known items I had coupons for!  Waste of time!  When I checked out with the cashier, I made sure to ask if both my .75 cent "double coupons" were applied.  She said yes.  I looked at the receipt as I was leaving and the fool only took off one !  It wasn't worth my time to go to customer service over it, but it is worth my time to warn you not to bother ever stepping foot in that Shit hole.

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Elite '09

45

238

Aaron S.

Chicago, IL

4 star rating
12/3/2007

Nowhere near as bad as I remember it being five years ago.

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2

11

Jonathan M.

Chicago, IL

2 star rating
3/21/2009

I really had a bad experience here. My wife and I came here to look for our first Christmas tree a couple of years ago because we heard they were having a sale on their martha stewart trees (which I guess are nicer ones?). The store was rather shabby looking and not very inviting but we didn't let that bother us because we figured that we couldnt ask for much out of an urban department store around christmas time that looked like it had had a hard life. After looking at their trees that they had on display for a little while we decided on one and tried to hunt down an employee to see if we could get some help with buying it. In total, it took us about 45 minutes to an hour... NO JOKE... to find someone that was willing to help us find our tree. After waiting all that time, we find out that they didn't even have the tree that we wanted in stock. Very frustrated, I asked if we could take the display model for a discounted price and they said that that wasn't an option. I looked to see what our other options were available to us and saw that the step up from the tree that we wanted was like $100 more so I demanded that we get that tree for the price of the tree we previously wanted. The person "helping" us went and asked the manager and she approved it. After an hour and forty five minutes we finally were walking out with our tree. Absolutely ridiculous. No apologies or anything either. The only reason why I gave them two stars instead of one was because they were willing to give me the more expensive tree for the price of the tree they were out of stock on. I would have been much happier with my experience if we wouldn't have had to wait as long and if everything would have been taken care of in a matter of 20 or 30 minutes. Do not go here expecting customer service at all.... not in the least.

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1

31

Wendy L.

Chicago, IL

1 star rating
9/19/2007

Quite possibly the worst store ever.  The people that work there are lazy.  The shelves are rarely stocked (especially in cosmetics).  Items that are supposed to be on sale aren't even in the store.  The registers barely work (the things you slide your card through are always broken) and the cashiers often act as if this is your fault.  I only shop there when I have to because it's close.

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17

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rich b.

Chicago, IL

2 star rating
9/28/2007

CHEAP VALUES STORE #1. Nothing is as 80's as K-Mart. NObody shops there. This review pertains to all K-Marts round IL. No offense to the owners. I tried to create some joy in my world and nothing makes me smile more than coming here because of the bad quality. The clothes here are especially fun. They're not like Target or Walmart. They're horrible. They use cheap dyes (Buy only light colors or colors you don't mind fading), all their pants are tapered, they don't carry size smalls (men OR  women) forcing you to go in the children's department lookin like a pedophile, the threads are all hangin out and there is little selection. I see only foreigners & the elderly here. Jaclyn Smith still has a collection here & that's the only thing positive to it. I tried to go online & fill my online "Cart" with $100 worth of merchandise but I couldn't. If you're really poor, you can buy size extra large pants & take them to a seamstress. Their shoes are the worst of all time.That's with polish, heel grips, insoles & some clever "Pleather Distressing" techniques. They were playing music on the PA system from the mid-90's & from a D-List band. That's how bad it is. Band t-shirts? We all know they carry them. I did find some Pink Floyd "The Wall" t-shirts but of poor quality. Also some "Simpson's" t-shirts. Popular in 1989! You can get some nice Bon Jovi T's here too but not from any of their "good" albums. K-Mart is cheesy & not in an ironic way. You have to spend a day here to sift through the badness. On the other hand they have $3-$6 t-shirts if you're up for it. The belts are PVC & cheap stainless steel & I can't find a "Genuine Leather" bag to save my life. I dare anyone to go in this store & fill their cart up. Go into every aisle & you won't believe your eyes. The jeans "Levi Strauss Signature"? Don't touch them. They still sell the "Genuine Leather" 80's Top-Gun "Bomber" for $99.99 and you can go in any department store and get a "Genuine Leather" jacket with some design to it  (on sale) for the same price. Anyways I don't need Prozac I just need to come here more often. I did find a few things & I recommend you try to make someone over by taking them here because it's so cheap.

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