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Kiyonna
- Hours:
Mon-Fri. 9:00 a.m. - 5:00 p.m.
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- No
2 reviews for Kiyonna
This company rocks, and not just because there are so few designers catering to plus-size women who want stylish, close-to-couture level clothing. They honestly put mass market places like Lane Bryant to SHAME.
I purchased two dresses via their online site in order to choose one to wear to a girlfriend's upcoming wedding in Texas. Alas, when the dresses arrived, they were beautiful, just way too big in the chest area. (I gained about 30 pounds over the course of a year-EEK! and thus when shopping went up a size or 2 from what I wore 6 months ago.) The wedding is in less than a week, so I called the Kiyonna sales department & asked if it would be possible for me to make my return in person, since I live in California. Its only about 35 miles... YES, I was willing to go the distance to make these returns before my trip so there would be no shipping issues & worrying about finding another dress.... I spoke with a very sweet associate named Vanessa, who said that it would be no problem at all to make my return in person, gave me directions & told me their shop hours.
Fast forward to this afternoon: I get to Anaheim about 30 minutes before the Kiyonna headquarters is to close, and as Vanessa has gone for the day, am helped by the nicest salesgirl I have ever encountered in my life: Michelle. She not only graciously accepted my returns, but then suggested I might want to look at some of the new dresses in their in-house boutique shop to see if I could find a better fit in a smaller size.
Ladies, this store-above-an-office setting is BEAUTIFUL. Large, spacious dressing rooms with full length mirrors, damask drapes & curtains, rich, dark hardwood floors and chandelier lighting. It looks like a loft apartment--I would freakin' LIVE in this shop. Every dress their site offers is hung beautifully by occasion-type, size and color on polished graduated racks. There are even a few rows of sample sale clearance dresses, too.
Michelle helpfully pulled several different colors & styles for me as I tried on a few of their newest arrivals, and even suggested a few dresses that would better fit my body type-to my surprise, I was two sizes SMALLER than I'd previously thought! (Never met a girl who didn't love to hear that she WASN't quite as FAT as assumed!)
By the time I left, I'd found two beautiful, perfect-fitting dresses to wear on my upcoming trip, and even got a little cash BACK as the dresses I'd selected were both on sale for less than I'd originally spent.
So this place gets a solid 5 star rating, from the selection, to the great customer service both on the phone & in person. Shit, if I lived a little closer to Anaheim, I would want to WORK for them! Kiyonna's a winner all around!
So, here's the thing...
I have long been a fan of Kiyonna's wears, while I shop online frequently here, I have never made it to the store, but if the customer service is anything like that of their ecommerce site, its worth a visit.
I had bought a dress from the site awhile back, and after its first washing it ended up ruined, even though I take impeccable care of my goods, and clothing too, a quick email to the customer service website, and I was able to send my dress in and they replaced it for free, that's tits in my book.
Check out their jeans, great trouser cuts and high quality denim, pick up some of their amazing knit dresses and you'll feel like a million bucks.
Specialties
Our goal at Kiyonna is to make you look and feel amazing in our line of stylish dresses, separates and lingerie. We specialize in sizes 0x-5x and always have someone here to help you get the right fit, size, and style.
History
Established in 1996
In 1996, Kim Camarella-Khanbeigi was an aspiring entrepreneur with just one problem. She didn't have a business idea. Nope, with the rise of the "dot com" era, revolutionizing how plus size women's clothing was perceived and distributed was not something she could have dreamed up. Well, that is, until she went on vacation.
On vacation with her girlfriend, Kim noticed that none of her friend's clothes had any labels in them. When asked why, her friend said it was her mom who had to make everything for her as no cute clothes were available past a size 16. At this point in the story, picture Kim's face (she's a cute brunette) and then up and slightly to the left a very bright lightbulb.
So armed with her lightbulb moment, Kiyonna was born. Fast forward 13 years and today, Kiyonna can be found in over 100 stores and online business accounts for over 80% of sales. In 2007, the company opened its first Flagship retail location called the Upstairs Boutique in Anaheim.