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Mon-Fri. 12:00 p.m. - 3:00 p.m.
Mon-Fri. 6:00 p.m. - 2:00 a.m.
Sat-Sun. 5:30 p.m. - 2:00 a.m.
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So the guys came here after the Macallan event. We weren't sure we could get in on a Friday night without having to wait, but we called ahead and were given a reservation.
Our server "Gina" was great! Not only was she friendly, and stayed on top of everything, she even made a table of guys who thought they were hilarious and made us feel that we were.
The burger I ordered was bigger than a bucket head, and the fries were great as always.
The down side: they ran out of bread and the shots cart doesn't come out "off season".
The manager came by to see how things were and we told him how great Gina was; I also mentioned the bread thing and the "no free shots cart" and he took care of us.
I really like place.
I really liked this place.
The free shots, the five ketchups the three types of fries and the…
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$20.00 for a burger
$12.00 for fries (appetizer)
$4.00 for ice tea
18% tip for group of 6+
+ Tax
Not sure why we went there? But i am sure will not go there again until i win the lottery or they lower their prices. the food was ok (c++) but not for $36.00
I think Sloane H. (below) said it best by asking: Is Ketchup the worst restaurant in the world???
Okay, that's probably a bit of an exaggeration, but I can assuredly say that it's unlikely i would ever return to this place again, and I've been here three times, as my office is just down the street, and unfortunately, it gets worse with each meal. Coincidentally, the vast majority of the five star reviews here are those from the "one review yelpers"....interesting coincidence....(???)
First visit (dinner): "Oooh, three kinds of ketchup? Cool! Mini chicken tacos?? A little greasy, but nice. Did anyone else see that episode of The Hills?...umm, why has it taken 20 minutes to get our check and where is our waiter at???"
Second visit (lunch): "Strange, we're literally the only table here eating lunch at 1pm today. That's odd. And where is our waiter at? It's been about 15 minutes since we've sat down, with no drinks, and this place is literally empty. How do I get a refill? Yes, the Hills was filmed here."
Third visit (dinner): "Wait what?? I need to go back downstairs to tell them we're all here? But we just told the upstairs person that we're here. There's no hostess downstairs. And yes, we ARE here for the DineLA menu--what's up with the dirty look, and why are you hiding the fact that you HAVE a DineLA menu? And no, we don't want another drink at the bar, while we're waiting for our table to be set, 20 minutes after the reservation. Ugh, the red lighting is REALLY annoying--I feel like I'm in a photography class at SMC. Where is our waitress at?!!!"
In short--avoid, Avoid, AVOID! There are so many good places to eat on Sunset, and it's unfortunate that this restaurant is taking up space that could potentially be another great place to eat out at.
Like others have stated here, the servers are non-attentive, and the whole hostess/seating situation is absurd. With no greeter downstairs (at least 2 of the 3 times we went), you walk upstairs. Again, no greeter. When you finally get someone's attention that you're here for your reservation, they tell you to ask someone else in a different colored shirt. All while you sit in the lounge area, and the bartenders there keep pestering you if you want a drink while you wait (no, we just want food right now!).
Read the reviews below--a place like this with prime real estate on sunset is only getting its customers by its location and its TV appearances (which I'm sure were bartered through a deal with the Dolce group)--not the service, and unfortunately, not the food.
If your curiousity has gotten the best of you, and you MUST come here, a tip: If you're trying to save a few bucks, don't pull into the valet (it's not validated). Instead, just drive to the next intersection, and turn right--Voila! Cheap underground parking structure that brings you right up to Ketchup, AND they validate! That being said, don't say I didn't warn you...
I chose three stars for the overpriced but good menu. 12 bucks for a small Martini is stupid. I would describe the food as good comfort food with a unique twist. The selection of six Ketchups is awesome. The service by the squad of twenty somethings has always been mediocre
Is Ketchup the worst restaurant in the world?
We had a reservation on October 25th at 8:45. I believe we arrived at 8:40 and checked in. We were told that all the members of our party had to be there to check in and we could go to the lounge and wait for our third to arrive and notify someone when we were a complete party. When we got upstairs we saw our third was there so we notified the waitress in the bar area that we were ready. She asked us our last name and said she would tell someone. At 9 when we still hadn't been seated I called downstairs to check what was going on. There were many open table at the restaurant and a party of three that arrived after us had been seated. The hostess informed me that no one had told her that our party was complete. She then informed me that we were going to be third in line after a couple of 8:30 reservations.
We then went looking for a manager. We explained to him what happened and he assured us he was going to take care of it. Another 15 minutes went by. We went to talk to the manager again and he said he could seat is at a table that used to be a wine rack. We said fine. At that point we were starving. He came back to the table to explain that we had only checked in 15 mintues earlier and that was what the problem was. We explained that we had actually checked in prior to 8:45. He apologized and we thought it was over. But it wasn't. That manager came back to the table and told us that the waitress in the bar didn't even remember us. Essentially, we must be mistaken or lying. Between the three of us sitting at that table there is about 20 years food
service industry experience. I don't think I've ever seen a manager go
to a patron and accuse or confront them in this way.
And it doesn't stop there. We ordered appetizers and the chicken tacos
were cold as was one of the trio of fries. They had run out of bowls and had to serve our mac and cheese in mini bowls. It was like a bad I Love Lucy episode.
The saving grace was our server Rob. He was personable, funny, and charming.
So my friend wanted to go to Ketchup, only because he saw it on the Hills. Oh yes, The Hills.
This place is very LAish, it's really expensive for food you can get better anywhere else, and for a way cheaper price. The food they serve is mostly American, like burgers and fries. The food isnt disgusting, but if you want a place where you get your money's worth, you probably want to go somewhere else. The service was alright though, nothing horrible.
I went for my 22nd birthday with some friends and I had a pretty good time. Our waiter was great and sang personally to me happy bitrthday. The food was good. The french fries and the different types of kethcup we were served was the best part. Also the martinis were AMAZING!! I would definitely go back for that alone.
The downside to this restaurant is that it's very "LA". That really isn't my thing. Also, if you don't make a reservation on a Friday or Saturday night, you will not get in. Also your whole party has to be there in order to be seated. That is a rule I generally don't like.
Tuesday night, casual crowd, not crowded at 8pm less than half full. White tables, booths, orange round lights. Service was good. Two Kobe beef sliders with cheese, bacon, five types of ketchup on the side good but small appetizer not great. Five meatballs on a stick tasted better and a better appetizer value. One mini pretzel, mustard side, three mini corn bread muffins with sweet butter, one bread stick all good and free. The banana bread pudding was moist, soft, full of flavor with ice cream. Music not too loud. Plenty of free parking in back. May not be the best or the cheapest but it delivers what I expected and hoped for so I'll be back however not too soon LA has so many good dining options.
I can dig it.
Had the hawaiian salmon,swet potato fries with the 5 different ketchups, grape kool-aid martini and topped it off with the white & dark chocolate strawberries.
I visited with Ketchup with a friend who wanted to go because "It was on The Hills." That should have been my first clue...
The ambiance was overly red - certainly within their theme, but a little strange nonetheless. Perhaps it was to hide the disgusting condition of the bathrooms. Red light is very forgiving.
Ketchup is for posers. Let's start with the wine list. The sparkling wine list has only four selections. Four.
1) No-name Australian - Unremarkable
2) Veuve Clicquot - Overpriced crap (read the reviews)
3) Dom Perignon - Good, but more for show
4) Louis Roederer Cristal - Good, but more for show
Wannabe's and posers drink #2, douche-bag showoffs drink #3 and #4.
We ordered the french fry appetizer with the selection of specialty Ketchups. Unremarkable.
For Dinner, I had the filet medallions. Well cooked and flavorful, but not enough to excuse the other faults.
For Dessert, the smores. Prepared with Valhrona Chocolate, and Honey Main Graham Crackers, and Kraft Marshmallows. Seriously, grocery store ingredients? Seriously?
I wish I could give Ketchup a big fat ZERO, but unfortunately Yelp insists on at least one star. My friend and I tried Ketchup during DineLA Restaurant Week. When we arrived, we waited over 30 minutes for our reservation. Once seated, we perused the main menu and settled on the tasting menu for Restaurant Week. Our waitress seemed less than thrilled with that decision.
We ordered all three courses at once. Our appetizers came out a bit cold and disappointing. The fries were not as hot as good fries should be, but I enjoyed the different ketchup options. The mini tacos were pretty good and the mini chili dog was tasty, but nothing to write home about.
I chose the vegetable lasagna and my friend chose the balsamic chicken. The Lasagna was interesting- a pasta-less vegetarian (not vegan) option that was tasty. The Balsamic Chicken was disappointing. It was supposed to come with avocado, there was none. A TINY drizzle of balsamic accentuated the plate, but otherwise the chicken was just a normal piece of grilled chicken. Not exciting at all.
Once it was time for dessert, our waitress informed us that the chocolate covered strawberries had sold out. WHY then, did we order our dessert 90 minutes prior? Our waitress should have put aside the order since the kitchen knew we had ordered it prior to our meal. As a second choice, we ordered one ice cream sandwich and one s'mores. When the dessert arrived, our waitress just threw the plates down, with two orders of s'mores and just said, sorry, we ran out of the other option- and promptly walked away. We were not given a choice, we were not offered other dessert options on the menu- it was take it or leave it. Additionally, our waitress seemed unapologetic for the screw up, and we were not offered a break on our bill because of the mess up.
My friend and I left the restaurant, feeling a bit cheated and taken advantage of.
The valet parking is a complete waste. Apparently there is a public lot nearby and Ketchup had a stack of validations on the Hostess desk when we left. I paid 10 dollars for valet, only to have to walk to the garage below to retrieve my car. What did I pay the 10 dollars for???
Don't waste your money here.
Very very pricey and food is not that good for the price you're paying. I think it's all about the ambiance, with the modern decor, ketchup lighting (seriously, it makes your skin look orangey), and Warhol-esque paintings.... also probably because it's been filmed on "The Hills" before. Good to go once just for the hell of it, but I wouldn't go back again.
On the plus side, our waiter was hot.
Want to eat less-than-diner food, pay 4x the cash, and dress up like a douche?
Eat at ketchup!
First off, the place looks like a bad disney ride inside.
Secondly, the hour wait drinking eleven dollar poorly made vodka sodas in the crowded 'lounge' was totally obnoxious.
Our experience? hahahahah crap.
I took my ex boyfriend here on a 'date' and after buying a 90 dollar bottle of veuve, and the pretentious ambiance, I was expecting decent food to say the least.
According to the waitress, they 'ran out' of the good things on the menu that night. At least that's what I heard after our date in June.
The fries were crap, the ketchups were watered down sauces, and well, at least they took 50 percent off the bill!
Would I go here again? *sigh* no... I was praying to find a good local spot to eat around here but again, I'm let down.
mer.
So my girlfriends and I wanted to be hip and cool, you know like the girls from "The Hills", so we tried Ketchup. Food wise ehhh not so good. The only item on the menu we throughly enjoyed was the fries and the different kinds of ketchup they offered, my personal favorite was the garlicy one :)
Anyhow, the place itself is very chic and contemporary. I like the bar area and the lounge chairs n all. Great place to have a drink or two with your girlfriends.
i ordered the trio fries, kobe sliders, buffalo chicken, truffle fries, shrimp scampi and bread pudding.
all of that, and jack in the box would have been 5783925784 times better and 5829578942 less costly.
the worst was the chicken, DRY AS HELL. seriously.
shrimp scampi for $22? yuck.
the 6 ketchup sauces werent even impressing AT ALL.
this place is full of shit. so regret my time, money, and tastes spent there. parking is a piece of shit too. valet for $10.
Um hm, made a mistake and made reservations for a Friday evening but wanted them for Saturday. So when we arrived on Saturday of course they could not find our name then we were told it was for Friday. It was an honest mistake and no one's fault but the reservationist/receptionist/hostess/whatever was rather rude.
Too bad too because we had a party of 6 and probably would have ended up spending quite a bit of cash.
Alas, at least we saved money.
Won't be coming here again. Or even suggesting this to anyone.
Rude. rude. rude.
First Impression and food:
First time at Ketchup .... had lunch and the food was pretty good! I…
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Never ever eat at Ketchup on Sunset. There was a cockroach crawling in our chair and Dominic , the manager, call the police because they thought we didn't pay $13 when in fact Ricky, the floor manager, gave us back $50 in change. It is not our fault that you they have a moron as manager. Thank Mr Sherriff for coming over and reinforce them how bad, dirty, unhealthy and poor manage this place is.
The food was good.. more of a lunch place rather than a dinner spot. They gave a lot of food for the price.
The servers were nice and attentive.
I guess I have to come back for dinner instead to really fully experience the true Ketchup ambiance. We went for lunch and it was dead. There were only 3 tables of diners and the rest of the restaurant echoed.
Overall the food was great. They had some pretty interesting and yummy ketchup combinations. Hence, the name Ketchup. My favorites were the sesame ketchup and the aioli sauce. I also liked the spicy ketchup. Actually the BBQ ketchup was also good. I can't decide. Their mac and cheese was just ok, nothing super special. The menu description said that it came with dungeness crab, but I didn't taste it at all. I had the Avocado Shrimp wrap with a warning that it's spicy. It was actually pretty decent. The spiciness helped.
My friend had one of the burgers and he didn't seem too impressed, he said it was just OK.
Overall, it was quite an experience. Not the best place to go for lunch, more of a night-scene type of place. The cool thing about it is the large windows slide open so you're right above Sunset with an awesome view. It does get kind of noisy though depending on what time of the day you're seated. I did see a small bar area on the other side of the wall, but again I was there for lunch, so didn't get the full experience. The bathroom was nicely done but the red lights got me a bit dizzy after walking out. Expect to spend over $30/person when eating here, and I was only there for lunch.
What a pretentious waste of time!!! Badly prepared foods, indifferent service (if you don't look like you're "in the biz" these full-of-themselves wait staff won't give you the time of day). I almost chose to leave no tip the service was so bad.
I had the baby back ribs. They were overcooked and had to be gnawed. Did anyone come back asd ask how things were? No. Additionally, for the money you only get a "half slab" where at any other BBQ joint in LA you'd get a full slab and much better food. If you have a yen for ribs try Zeke's or Hogly Wogly!
Please don't waste you're time here. It reminded me of the wane-be trendy institutional cafeteria Xerox had at their headquarters in the 60's and 70's ... which was wonderful for Xerox then but really bad décor for a so-called hip restaurant today.
This is definitely one of those places that, observably, gets most of its traffic because some concierge sends their guests. It's definitely not a place that gets a lot of repeat traffic from anyone who likes good food and atmosphere.
Really, really, disappointing, with no hope or potential for improvement. This place fails from the concept, through the management ... on down.
Do not waste your time!
Cute restaurant. Liked the different flavors of ketchup they offered.
I only wanted try this place because of all the hype i heard about it--Oh, and also because i loooooove ketchup. Mmm.
However,
NOT
WORTH
IT!
Don't come here. Save your time and money for something better :)
the atmosphere was trendy. very exclusive-looking. red lights and white everything else. it was noisy and upbeat. good for younger crowd having a night out on the town. good for groups. not good for a date.
i had the salmon. the fish was great the kale was too salty.
i tasted my friend jamabalaya and it was good and spicy! the drinks were ok, not really strong enough for my taste. but overall i had a very nie time here. the server was very friendly and good as well.
Oh- teeny tiny bathrooms, i bumped my head, LOL
Came back on tuesday night after visiting about two months ago. was much quieter than weekend (last visit) and therefore there was no wait for us (group of 3). I ordered the burger, it's big, the table next to us laughed it's so big haha tasty as well but i couldn't finish it, came with fries & ketchups, good overall. Friends both had salads, don't recall which kinds, maybe one was caeser? Service was good, friendly girl, we're not very needy guests but everything was filled and on time.
I will visit again but personally keep it to weekdays
Dined here friday with out of town friends. Good music and interesting people (can get a little… Read more »
You'd think that with the location of this place, the prices they charge, and the "hipness" they obviously want to exude, Ketchup ought to be great.
It's not.
High prices, high pretense, a few somewhat indifferent staff who seem to think they're in "the industry"... Other servers at this same restaurant seem truly wonderful.
It's a crap shoot, so if you come in, hope you've got the hot hands and get Miss "welcome, what can I bring you?" and not Mr. "my latest audition bombed and now I'll take it out on you".
The food is okay, but don't come to Ketchup if good food is what brings you out. Only come to Ketchup if you want to eat near to where you're going to go clubbing/sightseeing, want to get drinks before hitting the strip, and are willing to pay a premium for the privilege of not having to drive or ride tipsy.
Note: PLEASE don't drive if you are tipsy, for your sake and everyone else's.
Ketchup has a nice view of Sunset Blvd from their dining room, so your restaurant experience shouldn't be a total loss. If you're not of the clubbing "look at me, please" set or particularly impressed by affected methods of serving simple food, your stomach and wallet will be much happier if you take your business to Hugo's or Hamburger Mary's one street down on Santa Monica Blvd.
As far as staying on Sunset, there are a lot of better choices that still give you the great social aspect of being around other revelers. Opt for Mel's Drive in, even -- it will be better, trust.
Ketchup? Too scenester-y, and that's a fail.
I'm sad at how much of a let down this place was. I decided to not pay attention to the less-than-stellar reviews because ketchup is one of my favorite things on the planet.
*Sigh* It sucked.
1- The restaurant is disgusting. Our booth was sticky and our tables were gross. How 'bout a paint job or some tablecloths? Or AT LEAST a little scrub. Not to mention their menus looked like they've been touched by every person in LA.
2- I wanted to drop-kick our waiter. He forgot to place our order, so we waited 45 minutes for our appetizer. The incompetent fool thought we couldn't see him, looking at us, as he frantically tried to cover his ass. And STILL, no apology. But wait, there's more! He spilled water on my friend and messed up our burgers!
The food wasn't half bad, but it was overshadowed by the gross ambiance and horrific service.
Ate here last night for Dine LA and it was okay. Nothing special for the price. Pretty decent decor but the red made it look cheap. Overall I wasn't very impressed, but it could've been what we ordered. I saw some people with a huge burger, that looked good.
This place is very trendy, but amazingly ordinary. The only thing I appreciated was the "tasting" cart of drinks that comes by.
Very impressive location...and everything has a red glow inside the restaurant...but if you are looking for great food, don't come here.
If you are looking for a very large good quality hamburger with everything on it, Ketchup is the place. Located on Sunset Blvd, they have an open window with a view of the Hollywood hills that is hard to beat. Unlikely that I would return for anything other than a strong craving for an expensive big hamburger. Different flavored ketchup's for dipping your salty fries is a nice touch. I think Ketchup is most popular with young successful men ready to move up from Carl's Jr. to pay $12 for a very good hamburger in a hip Hollywood restaurant.
I have been to Ketchup several times over the past year, and it has always been a great experience. I just had to write a review because I don't understand why Ketchup has a low rating on Yelp. The service, management and food are always on point, and the restaurant has a very cool atmosphere, especially at night, so I always like going in the evening/night time.
I was just there last week, had an 8:30 reservation for 4 people and did not have to wait very long to be seated. The restaurant was super busy but that just added to the ambiance. Our waiter was Chris W. and he was AWESOME. He was super friendly, personable, and great at making suggestions for what to eat. I couldn't have asked for better service.
One of my favorite thing to get is the Shake and Bake - it is basically chicken with a pistachio crust that is to die for. Also, their mac and cheese with crab rocks!
I would highly recommend this restaurant to any of my friends in town, and it is a place I always take family and friends who are visiting me from another state.
What a disappointment!
Food was just ok, the help was lazy, BUT the location is great! The large wall/window was open to the event that was going on downstairs over at Mel's. It was loud, but nice to have it open.
They need to gut the place and redo a lot. The tables are all painted white, but are looking worn and really used.
It tries to be hip. It isn't. It tries to be gourmet. It isn't. I'm not too sure how it's still open given the location to lots of other good places to eat.
Hey Dolce Group: Why keep this open and close Dolce??!?!? Dumb move.
Ketchup,
I don't like you anywhere near my hotdogs or corndogs. Please stay away or use extreme caution when crossing my path. Unless you want me to pimp slap you, do not come within ten feet of my scrambled eggs or hashbrowns. Don't speak to unless spoken to! Got it? You are only to involve yourself if there are french fries or cheeseburgers involved. Thank you for your cooperation.
Sincerely,
Eugine
I'm kinda glad I didn't read some of these reviews before heading out here, because then I'd be all sorts of bent all the way there. I only read Smitcha B's (Stay true homie. Stop eating salads for lunch). Good thing I kept an open mind and closed wallet.
We told the hostess we had reservations and she politely directed us to another hostess that would seat us. We went up the stairs and sat in a minimally decorated room. It's basically all white with spots of red. It did have a window open to the street which was nice. I ordered up a ghetto-tastic drink called the OOH YEAH! It's just fruit punch kool-aid and vodka. After that, the complimentary martini cart swung by and handed us a couple of tiny tinis. No snags as of yet.
The menu is so simple even Paris Hilton shouldn't have a problem ordering from it. We started out with the trio of fries with 5 types of ketchup. The garlic fries were the best of the trio with the sweet tater fries coming in second. The cajun fries were more suburban than cajun. The 5 ketchups were eh. None of them made me want to take my clothes off and lather my body with them and start flexing. The maple ketchup was something different, so I can appreciate that....not too much though, don't want it to get conceited. We also ordered up the mini kobe chili dog sliders. Quick observation: I didn't know they had kobe ass, lips, and snouts to make hot dogs. I took a bite and expected a squeeky sound to come out of it because they looked more like dog toys. A bit bland, it took a couple chews to realize that I was eating chili dog.
For entrees, I went with the Grand Daddy and the GF went with the ribs. The Grand Daddy is the Chris Farley of burgers, big, beefy, loud, and not funny at all. The ribs were dry. They must've gotten them from Kate Moss' body. It did come with a side of what has to be top of the food chain mac and cheese. I would solely go back for that. Too bad it's in LA and off the 101. The 101 traffic is something no one should have to go through.
For sweets we opted for the banana bread pudding with ice cream. It was bland, the flavor didn't show up for a cameo.
Why the 3 stars? Why not 2 or even 1? The service was on point. The atmosphere was enjoyable. Despite the food not being what I had hoped, I still had a good time. Would I go back? If I were in the area and didn't have to make reservations, sure why not. I'll just post up with an order of their mac-n-cheese.
Honestly, I do not know how this place stays in business. Not only was the service horrible, the food was even worse! The place is dirty, and it smells like mildew near the lounge. Do they even clean the place when it's closed?
The only good thing about this place is the location and the open window in the dining room. Other than that, don't waste your money. My 10yr old lil cousin cooks better than this.
Tacky
nuff said
Ate dinner here tonight, and left feeling completely "eh" about the experience. I ordered the truffle fries and ceasar salad and both were, well, "eh"... which is to say completely mediocre.
The staff is all good looking and nice enough, but a little awkward about everything. The chair I was seated in was really large and heavy and, as a small girl, I had a fairly uncomfortable time situating myself, but that I can handle. Just saying. While some of the tables are too-close-for-comfort, the view of the Hollywood hills from my table was awesome and I did like the trendy red/white decor.
The eponymous condiment came out first. Our cute waiter went through the list of 5 different ketchups (maple, chipotle, wasbi, ranch and... something else) then left us there with lots of ketchup, but no food. Eventually he brought out out my caesar which was tiny for $11, and in those uncut leaves which I find terribly annoying when I just want to eat my freaking salad, not cut it. The fries came out sometime after, they were good (not great), but by that point I had forgotten which ketchup was which... they should really be labeled.
So again, my experience was so-so, but if I'm ever again in the mood for a trendy and overpriced meal, I'll probably go elsewhere. My friend and I usually exchange some kind of "ooh this is good!" wherever we go, but neither of us had anything to say about our meals.
My water was great though (I'm serious).
I've been wanting to come here since I first heard about its opening so after happy hour at The Standard, my friend and I wandered down to Ketchup for some dinner. We didn't have a reservation, but the hostess mentioned that the bar was first come, first serve with the full menu so we wandered upstairs and were pleasantly surprised to find a few empty tables. Ambiance in the bar/lounge area is nice - quieter than the restaurant and less crowded with a nice view of the Sunset Strip.
My friend and decided to skip the appetizers because we both wanted the burger (their appetizers can pretty much be summarized in three categories - sliders, hot dogs and fries). They were also out of some of the more interesting foods - I think the host said something about the hot dogs and short ribs. It took the food a pretty long time to get to us even though the restaurant didn't look especially busy.
When the burgers finally arrived, my friend and I were both dumbfounded at the sheer size of the thing. Twelve ounces of ground beef on a big brioche bun with a mound of arugula and a sizable slice of heirloom tomato pretty much made this burger about the size of my head. Definitely had to cut it in half before tackling it. The burger was cooked at a perfect medium rare as I requested and incredibly juicy and rich. It was quite a tasty burger, but I wouldn't call it "the best burger I ever had." I think the ostentatious size of the thing was more the main event than the actual taste.
It took another ten minutes and asking the waitress before our fries actually arrived, but I will say that it was definitely worth the wait. The Ketchup truffle fries are DEE-LISH! I could not stop eating them - the fries are tossed in truffle oil and parmesan with a sprinkling of fresh herbs. The fries were also extra crispy, which I love! I also requested their five house ketchups that gave a fun twist to ketchup, though I think I still prefer good old Heinz. The flavors I could remember: cocktail sauce ketchup, BBQ sauce ketchup and a chipotle ketchup.
The bar/lounge area had a nice vibe to it and the decor was nice. I could see myself having a drink there - definitely not too loud to have a conversation, which I appreciate. The wait staff was 50/50 - nice enough, but not particularly responsive or quick. I think I was expecting more from the food after all the hype I heard about it when it first opened, but certainly not bad food. If this had been any other restaurant, it probably would have gotten a four star from me but for the price and the things I've heard, three stars it is.
Decent food, but beware the valet parking. I got home only to find they had taken my house keys off the key ring. Very sketchy, even though I did finally get them back.
I really enjoyed Ketchup despite some of the mediocre reviews. I booked it about a month before, not realizing it was such a hot spot.
We arrived and we instructed to go upstairs to the lounge to wait for our table. Wait...didn't we make a reservation?
Had a couple cocktails before being sat and they were a bit pricey. The lounge waitress asked if we'd like to eat in there instead of waiting for our table, but her tables were the size of my laptop, so that wasn't happening.
The food was good but the portions could've been a bit bigger. Points for freshness and quick delivery.
Although I was sat first, I decided it would be good to have my back to the street...boy was I wrong. If you're lucky enough to sit that close, do yourself a favor and face the street and stare at the houses in the hills that you'll never own and enjoy your hour of the good life.
***Disclaimer, I came here on the "Screw The Recession" night where all the food on the menu was 50% off...so perhaps I am a little biased because I thought the whole idea was FANTASTIC*****
Anyone who says the food at Ketchup is not good must be high on crack. Whoever decided to make mac'n'cheese with truffle oil and crabmeat deserves a nobel prize in "recreating comfort food". Also, whoever decided to add truffles to a rich creamy rissoto topped with succulant Italian sausage was an effin' genius. I'm also a huge fan of finelt chopped veggies on my salad, as well as grilled corn! YUM-O! Almost everything we ordered at Ketchup tasted great. Almost. The Threesome fries, with the 5 different ketchups, was an interested order. I loved the garlic and the sweet potatoe fries (Oh mannnn, the sweet potatoe fries had this light coating of cinnamin-y sugar...delish!), but the tiny little cajun fries were a total FAIL - overfried, dry and bland. But 2 for 3 is not too bad. Also, while the 5 different ketchups were interesting, where the heck is the regular ketchup?!
The service was also very meh. While our waiter was definitely great eye-candy and pretty friendly, he messed up our order and it took forever to order and get our food. Really, does it take 1/2 an hour to fry some fries?!?!?! Also, what's with the "no seating til the whole party arrives" deal? Especially since it takes FOREVER for you to bring out the food?
The decor was pretty fantastic! Sitting in a dining room overflowing with attractive young "industry" peeps and overlooking Sunset Blvd. made me feel ten times cooler than I actually am. The red glow probably makes everyone look more seductive; even those of us coming in after working 10 hour shifts and sitting in long traffic jams :)
Food is average. Location is great. Ambience is definitely cool, abeit a bit noisy but that's expected.
The waiter didn't seem to interested in us as soon as no one at the table ordered alcohol. Whatev.
Dolce should've moved here instead of closing.
I really don't know why anyone would go here. I went to grab dinner with an old friend, and the food was overpriced for being just passable. Anyone who thinks otherwise does not have a good barometer for edible food.
The bar also smells like some combination of body odor and wet towels. Is this supposed to be a high-end scenester place? Our waitress was friendly, so I'm giving this place 2 stars instead of 1 because of that.
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Neighborhood: Westwood
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